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La Mamounia Marrakech

Travelers' Choice award winner
Avenue Bab Jdid, Marrakech 40000, Morocco
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La Mamounia Marrakech
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La Mamounia Marrakech
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1,141 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
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montreal
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was my second visit to La Mamounia and we left enchanted! The property is magnificent. The journey begins as you walk through the lobby and experience a beautiful aromatherapy that set our mood for "Relaxation". The corridor walls on every floor are adorned with black & white photographs of typical Moroccan life and it's rich culture. Our room was... More 

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pratts bottom
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago

there was 10 of us ladies spending the day here by the wonderful pool and bar , simply breathtaking , well looked after beautiful sunny day and suroundings we had a fab time ,nice cocktails , good food . xxx

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England
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

My colleagues and I were in Marrakesh on a business trip. As Hoteliers we were participating in the PURE conference and actually representing our own properties, one in Africa and one in the Caribbean. La Mamounia is well known and generally looked upon as one of the best Hotels in Morocco if not further afield. Currently owned by the King... More 

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Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very nice hotel in a good location. The rooms are of good size and there are some lovely staff there. The restaurants are very good. The spa has impressive amenities. The standard of hotel services are in need of major improvement. Evening turn-down service was often inconsistent and had to be requested. Water was not consistently placed... More 

Was this review helpful? Yes 1
5 of 5 stars Reviewed 2 weeks ago

I only stayed in La Mamounia one night, but I had the chance to see the property and enjoy the beautiful room. Its a lavish hotel in Marrakech and has beautiful grounds to explore. The spa was nice as was the pool area

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London
Level Contributor
98 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The "Grande Dame" of Marrakech is certainly impressive. Huge gardens, a property that was closed for 3 years to refurbish to the highest standard, lots of attentive staff, amazing food, posh shops for customers with money to burn and a sniffy clientelle. All this can be yours. The hotel is world famous, Winston Churchill stayed here as well as anyone... More 

Was this review helpful? Yes 1
Long Island City, New York
Level Contributor
53 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's hard to say a bad word about this place. Every detail is opulently realized and the quality is of the highest degree. The rooms, the service and the pool and gardens are all wonderful and you really do get what you pay for with a hotel like this. Having said that, you really will pay for this one. A... More 

Was this review helpful? Yes 2
Monte-Carlo, Monaco
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have been staying at this hotel for many years. I have stayed in most of the suites so much that the hotel has made me a VIP guest. There are faults and I have to be fair with service and the like. But it really is a delight to stay there. I have read other people's reviews and I... More 

Was this review helpful? Yes 1
La_MamouniaMarrakech, General Manager at La Mamounia Marrakech, responded to this review

Dear Guest, Thank you for taking the time to leave a review of your recent family vacation with us. We are so pleased to read that you are such a loyal guest to La Mamounia and that you have now become part of the family. It is a real accomplishment for us to learn that the service was always perfect... More 

houston, tx
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

There are a few good things I can say about this hotel; but there are many that are bad. The staff is rude and condescending although they have no right to be; and the rooms are nowhere near as nice as the pictures make them appear to be. If you don't travel much you may think it's nice; but if... More 

Was this review helpful? Yes 4
La_MamouniaMarrakech, General Manager at La Mamounia Marrakech, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay at La Mamounia. Our staff receives so many wonderful compliments about their professional and friendly service, that it is very sad to learn that on this occasion we failed to meet your expectations. It is unfortunate that you did not alert the management team regarding the... More 

Prague, Czech Republic
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent three nights here and have mixed feelings about our stay. Airport pickup smooth and easy but lacked water in the car on arrival. Check in very smooth and friendly and very nice size room overlooking the pool. The lighting in the room is a capital indeed. The bathroom is at best average lit and the toilet is as... More 

Was this review helpful? Yes 2
La_MamouniaMarrakech, General Manager at La Mamounia Marrakech, responded to this review

Dear Guest, Thank you very much for taking the time to share your comments with us regarding your recent stay at La Mamounia. Your feedback is valuable for us as it allows us to measure the level of quality of the provided services and take necessary actions wherever is needed. We take great pride in the level of service and... More 

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