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Sofitel Marrakech Lounge and Spa

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Rue Harroun Errachid | Quartier de l'hivernage, Marrakech 40000, Morocco
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Sofitel Marrakech Lounge and Spa
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Sofitel Marrakech Lounge and Spa
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2,042 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sofitel Marrakech Lounge and Spa
See the most recent reviews
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I went to Marrakech for a week long holiday with my mother and we decided on this hotel after lots of research - we definitely made the right choice! On arrival we were greeted promptly and told we had a room upgrade which we appreciated! We then went to have dinner and cocktails in the SO Lounge - a bar/restaurant... More 

Was this review helpful? Yes 1
AhmedBenkirane, Directeur général at Sofitel Marrakech Lounge and Spa, responded to this review

Dear guest, Your comment is very important for us in other to better serve you during your next stay. Thank for sharing with us your experience. Best regrads Ahmed Benkirane, Hotel Manager More 

Chinchilla, Pennsylvania
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First time in Morocco and Marrakech. I really loved the property and the country and would like to bring my first of many groups to this hotel, very soon for sure. I want to thank Ms. Intifada for her time showing me the whole property and for the delicious lunch. We are really looking forward to an enjoyable and long... More 

Was this review helpful? Yes 1
Wallingford, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

We travelled to Marrakesh for a couple of days break and we were not disappointed! The service at The Sofitel is excellent with nothing ever being too much trouble and have plenty of staff ready to cater for any of your wishes. Knowing the problems we had with flights and getting there, they had kindly upgraded our room etc. We... More 

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Alexandria, Egypt
Contributor
18 reviews 18 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed in Sofitel Spa & Lounge beg March with my wife as well as my daughter & her husband. Check in was extremely cozy since they get everything done for you while you are begin served some special tea. The Reception has this beautiful Moroccan style which already puts you in the right mood. The Deluxe room we booked was... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Abdelilah restaurant oasis was great to us and very attentive every day at lunch. The staff were all helpful, the atmosphere was perfect around the pool and the rooms were just the right amount of luxury and practical. We stayed in a riad in the medina for the first few days and then came to relax here. Mission accomplished

Was this review helpful? Yes 1
AhmedBenkirane, Directeur général at Sofitel Marrakech Lounge and Spa, responded to this review

Dear guest, I would like to thank you for sharing with us your experience and I am very happy to feel your satisfaction. Best regrads Ahmed Benkirane, Hotel Manager More 

Brackley, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a wonderful hotel with great amenities, lovely grounds and super helpful staff. Everyone was really friendly. The selection of food at breakfast was excellent and included freshly made smoothies and vegetable juices.

Was this review helpful? Yes
AhmedBenkirane, Directeur général at Sofitel Marrakech Lounge and Spa, responded to this review

Dear guest, Thank you so much for your comment veru imortant for us in other to do more during your next stay. Best regards Ahmed Benkirane, Hotel Manager More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed here during the end of February JUST before the temperatures went above 23 degrees. Upon arrival we were greeted immediately by the frontal staff with such a friendly welcome, our bags taken to the concierge, then being welcomed by the door staff with warm delighted smiles and cutesy. We were led to a sofa to wait on our... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Excellent service and staff special in bar area and polite girls Nezha Assia Aziza Hind Maryam Gamal Thank you for every body in this nice hotel And sure I wi come back again Good location and smell staff

Was this review helpful? Yes
AhmedBenkirane, Directeur général at Sofitel Marrakech Lounge and Spa, responded to this review

Dear guest, First of all I would like to thank you for this magnifique comment very encouraging for us. I am very that our services were above your expectaions. Best regards Ahmed Benkirane, Hotel Manager More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Hotel is good. Great location. Bit outdated room wise. The pool service however is excellent. Ask for Mokthtar. His English is super. He understands what it means to give the guest a great experience. Very friendly and doesn't scare away from going the extra mile.

Was this review helpful? Yes
AhmedBenkirane, Directeur général at Sofitel Marrakech Lounge and Spa, responded to this review

Dear guest, Thank you so much for your comment very encouraging for us and especially Mr Mokhrtar from the pool lounge whome you have really apreciate him. Best regrads Ahmed Benkirane, Hotel Manager More 

London
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Fabulous stay at the hotel - really good service and a luxurious stay. Special mention to Jamal, Youssef, Nezha, Aziza, Mohamed, Hind in the Palais Darkum who really went out of their way to be accommodating and provide amazing service :-)

Was this review helpful? Yes
AhmedBenkirane, Directeur général at Sofitel Marrakech Lounge and Spa, responded to this review

Dear guest, I am very happy that our services were above your expectation. Thank you so much for your comment and we all remain at your entire disposal during your next stay. Best regards Ahmed Benkirane, Hotel Manager More 

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