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Sofitel Marrakech Lounge and Spa

5.0 of 5 Rue Harroun Errachid | Quartier de l'hivernage, Marrakech 40000, Morocco
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Sofitel Marrakech Lounge and Spa
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Sofitel Marrakech Lounge and Spa
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1,695 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Casablanca, Morocco
1 review
4 of 5 stars Reviewed today NEW via mobile

Good hotel with wonderful staff, specially room service team for their high quality of service. Special Thanks to Kamal and Zakaria for their professionalism and effeciency. The hotel is Very close to jamaa el fna which is amazing place to be visited.

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

On our 10 year anniversary and booked the Sofitel because it came across as quite plush and the place to have a bit of an indulgent week. The surroundings are admittedly luxurious but it ends there. We were put in a junior suite, but the bathroom was badly designed - anytime the shower was used there ended up being a... More

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Zurich, Switzerland
Contributor
11 reviews 11 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This was our second stay in Marrakech’s Sofitel Lounge and Spa, and after the first stay we had no intention to ever come back. Well, here we are, and we must say we expected less than we got. The room we had two years ago was worn down and small. Now we got a beautifully renovated room with a large... More

Was this review helpful? Yes 3
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We arrived on a late flight, but the reception staff were unprepared and unprofessional. The atmosphere in the lobby was louche and heavy with cigarette smoke, the upshot of some event at the main hotel bar which we didn't fancy paying to get into. The room we were given for the first night was next to a bank of AC... More

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Wonderful professional team at the Lawrence bar. Art of details!!! The simple task of lighting candles is made into a local folkloric show. Reminding you that you that you're in Marrakech sofitel and not any sofitel. Don't usually take pictures but felt like taking videos of this show. Had to congratulate the team so asked to speak to the manager... More

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Cardiff, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just come back from a three night break at this hotel and can only say we had an amazing time. Our check in was relatively smooth although a little slow, but after reading reviews of this problem, lowered my expectations and just went with the flow. We allocated a lovely twin room on the fourth floor. The room... More

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Ahmed B, Directeur général at Sofitel Marrakech Lounge and Spa, responded to this review

Dear guest, Thank you so much for your great comment. Let me tell you that I had done an over view of your profile, and I realised that you had travelled a lot around the world and you had tried a lot of hotels but you had really apreciate the Sofitel Of Marrakech , this has a great meaning for... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

Concierge : not to trust. Wrong info about tours. Lack of explanations. Mostly not present at the desk cause busy chatting elsewhere. Check in and out : Not very helpful . Language barrier? Demanding to wait till their computer system was up and running again even though our transportation was waiting outside.

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Having nice Time with amazing people. One of the best places To visit in marrakech and have some cool drinks surrounded by careful and devoted guys. Live band playing cool tunes from the past.everyone living or visiting marrakech Must experience warm evenings in this cosy lounge and wonderful place.

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Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We booked this holiday not knowing that it would be during Ramadan, so most resturants and all bars were closed. The hotel staff were extremely tired and level of service was low. The hotel was also under construction and this should have been mentioned in the booking advertisement. The hotel is extremely over priced e.g £8 for a conflict coke.....I'm... More

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Additional Information about Sofitel Marrakech Lounge and Spa

Address: Rue Harroun Errachid | Quartier de l'hivernage, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Marrakech Lounge and Spa 5*
Number of rooms: 346
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Also Known As:
Sofitel Marrakech Lounge Hotel Marrakech
Marrakech Sofitel

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