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Sofitel Marrakech Lounge and Spa

5.0 of 5 Rue Harroun Errachid | Quartier de l'hivernage, Marrakech 40000, Morocco
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Sofitel Marrakech Lounge and Spa
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Sofitel Marrakech Lounge and Spa
Sofitel Marrakech Lounge and Spa
Sofitel Marrakech Lounge and Spa
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1,923 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

As a regular visitor and client of the lawrance bar and l'orangerie i would like to thank Wiam and her team for the excellent service and brilliant customers relations that shows this team complete devotion to fully satisfy the clients with a permanent smile. I would like to name the lovely persons that become more friends than simple servers starting... More 

Was this review helpful? Yes
UK
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We stayed in this hotel for 3 nights and from the moment 'go' it was trouble! Took 1 hour and 10 minute to check in. We were offered no food whilst waiting even though we told the woman at reception that we are very hungry and fed up! We were told to wait or have a look around the resort... More 

Was this review helpful? Yes
Ahmed B, Directeur général at Sofitel Marrakech Lounge and Spa, responded to this review

Dear Mr.Tucker , Thank you for taking the time to share your feedback about your recent stay with us at Sofitel Marrakech Lounge and Spa. Please accept our sincere apologies for your experience as this is truly an unfortunte accident , which by no means reflects the Accor services and standands upon which we pride ourselves. We are happy that... More 

London
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

We have stayed at this hotel and it has every facilty. From a kids club to a luxurious spa of world class standards. The staff go out of their way and it is eastern hospitality at its finest. I would like to thanks Fatima esszahra Elrhadi, Touial and Soumia for their excellent care and attention and helping us with the... More 

Was this review helpful? Yes
Ahmed B, Directeur général at Sofitel Marrakech Lounge and Spa, responded to this review

Dear guest, My team and I are very happy to hear that you had really appreciate your staty with , what's more you keep megnifique memories. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed Benkirane, Hotel Manager More 

Greater London, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

our holiday in Marrakech were very well chosen. the hotel is very well located and offers access to many restaurants and bars, it is a complete and beautiful place. the staff takes care of you and advise you. We want to thank Mr. Zakaria the manager in the big reception. And we want to thank miss Sofia for her hospitality,... More 

Was this review helpful? Yes 3
Ahmed B, Directeur général at Sofitel Marrakech Lounge and Spa, responded to this review

Dear guest, Your comment is so magnifique and encouraging for us , thak you so much for this feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your... More 

Cairo, Egypt
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I stayed at Sofitel Marrakech Lounge and Spa 4 days and it was really remarkable. The hospitality I have seen there and the service was really amazing, they have the most qualified staff. Also the location of the hotel is great as it’s nearby the shopping souq and malls. I do recommend this hotel to anyone seeks luxury and peace.... More 

Was this review helpful? Yes 1
Ahmed B, Directeur général at Sofitel Marrakech Lounge and Spa, responded to this review

Dear guest, I am very happy for your comment wich is really encoraging for us in other to do our best during your next stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed Benkirane, Hotel Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Really good experience at the pool lounge...heated pool and great staff...esp the manager Adil..Who will take great care of you....excellent staff...big thank you to Yassine, Saghlaf, Majid, Hadoui, Hanane and Nouredine. Thanks for an excellent stay.

Was this review helpful? Yes 1
Ahmed B, Directeur général at Sofitel Marrakech Lounge and Spa, responded to this review

Dear guest, I am very happy that the experience of the pool lounge was above of your expectation. I can also propose to you to try the new ultimate pool lounge because it is worth visiting. See you soon Sincerely, Ahmed Benkirane, Hotel Manager More 

Cairo, Al Qahirah, Egypt
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed at sofitel Marrakech 4 days and it was a very good trip . Everything is excellent in the hotel and I would like to thank Sofitel for the great hospitality and kind of services I had found there !

Was this review helpful? Yes 1
Ahmed B, Directeur général at Sofitel Marrakech Lounge and Spa, responded to this review

Dear guest, I would like to thank you for your magnifique comment wich I had really apreciate it. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience,... More 

Istanbul, Turkey
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I organized a trip to Sofitel Marrakesh for 140 people. Our stay was a delight thanks to Ismail, Front Office Manager, Zanty, Zehra, Benayel, Quorfi ,the chef of So Lounge & buffet restaurant, and all the other staff. We appreciated their hospitality and will be there with other groups too.

Was this review helpful? Yes
Ahmed B, Directeur général at Sofitel Marrakech Lounge and Spa, responded to this review

Dear guest, Thank you so much for your comment wich I really apreciate it. Your satisfaction is our priority and we will do our best in other to make you feel a magnifique experience with us. Sincereley Ahmed Benkirane Hotel Manager More 

New York
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

my parents stayed at the Sofitel Marrakesh Lounge and Spa for two weeks, I am very moved, they showed me the pictures and told me every little detail, I want to thank you for the welcome you have given to my father and to my ailing mother, (in wheelchair), I know it was not that easy, but you have impressed... More 

Was this review helpful? Yes 4
Ahmed B, Directeur général at Sofitel Marrakech Lounge and Spa, responded to this review

Dear guest, The fact of tack caring of your parent is our duty and also we will do it with a great pleasure. We are responsable of Their satsisfaction and also their stay with us in other to make it memorable and magnifique. Thank you again for sharing their experience, and we hope their next visit will be as pleasant... More 

Montreal, Canada
Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I did not stay at the hotel but I went for drinks with friends. The place is amazing and well kept. We were tired of walking in the old Medina and decided to have a drink at Sofitel. We loved it so much. The scenery is breath taking and the service is top. it was a little bit cold during... More 

Was this review helpful? Yes
Ahmed B, Directeur général at Sofitel Marrakech Lounge and Spa, responded to this review

Dear guest, I veru much apreciate your comment regarding your experience at the lawrence bar. For this resasons I advice you to spend a stay with us in other do discover all our services and facilities. Sincerley Ahmed Benkirane, Hotel Manager More 

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Additional Information about Sofitel Marrakech Lounge and Spa

Address: Rue Harroun Errachid | Quartier de l'hivernage, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Marrakech Lounge and Spa 5*
Number of rooms: 346
Reservation Options:
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Also Known As:
Sofitel Marrakech Lounge Hotel Marrakech
Marrakech Sofitel
Hotel Style:
#18 Business Hotel in Marrakech
#98 Luxury Hotel in Marrakech
#101 Spa Hotel in Marrakech
#121 Family Hotel in Marrakech
#161 Romantic Hotel in Marrakech

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