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Sofitel Marrakech Lounge and Spa

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Rue Harroun Errachid | Quartier de l'hivernage, Marrakech 40000, Morocco
Best prices for: 1 room 1 guest
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Sofitel Marrakech Lounge and Spa
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Sofitel Marrakech Lounge and Spa
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2,044 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We stayed at the sofitel for one week after reading numerous positive reviews on trip advisor. The hotel it's self is a nice hotel, the lobby area is very big and spacious and the smell is just divine! We had asked for luxury room. The room itself was nice although I do think it is in need of a revamp.... More 

Was this review helpful? Yes 2
AhmedBenkirane, Directeur général at Sofitel Marrakech Lounge and Spa, responded to this review

Dear guest, I am very hapy to know that our services were above your expectaion , this explain your satisfaction. Thank you for sharing with us your positif feedback and also your remarks this will give us an encouragement in other to better serve you during your next stay. Ahmed Benkirane, Hotel Manager More 

1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed here for 5 nights in March 15. From the website (and the price) we were expecting great things. On arriving at the hotel the lobby was beautiful. However our room (which apparently had been upgraded) was not as expected. The balcony was dirty and the furniture old. It was not bad but for the price would expect more.... More 

Was this review helpful? Yes 3
AhmedBenkirane, Directeur général at Sofitel Marrakech Lounge and Spa, responded to this review
Google Translation

Cher hôte, Je vous remercie d'avoir pris le temps pour paratger avec nous votre expérience relatif à votre séjour parmi... More 

Caterham, United Kingdom
Senior Contributor
32 reviews 32 reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall we were impressed by our stay but there were a few points that prevent me from giving this Hotel the highest rating. On arrival we learnt that we were too early to check in which we understood but unfortunately were given impression that our rooms were just not quite ready.After about an hour we were taken to the pool... More 

Was this review helpful? Yes 1
AhmedBenkirane, Directeur général at Sofitel Marrakech Lounge and Spa, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at Sofitel Marrakech. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, I... More 

Istanbul, Turkey
1 review
5 of 5 stars Reviewed 2 weeks ago

Absolutely perfect. Rooms are clean and designed tastefully. Stuffs are very friendly. Especially Farah Jardin. She helped us a lot. The breakfast was unbelievable. If you choose this hotel you won't regret it.

Was this review helpful? Yes
London, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Just back from weeks holiday in Sofitel Hotel Marrakech. Great hotel, clean, wonderfull food espessially at Breakfast..."what a spread" Staff friendly & helpfull nothing too much trouble. Although mainly French influance plenty of English speaking staff. Swimming pools fantastic. Overall a great holiday & great hotel.

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Elderslie, Scotland, United Kingdom
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our first holiday to Morocco and we will definitely be back to this lovely welcoming country.the hotel is absolutely top notch from the second you leave your transport and step in the door.the staff are extremely welcoming,friendly and hard working.the location of the hotel is great only a short taxi ride from the airport and a short walk to the... More 

Was this review helpful? Yes
AhmedBenkirane, Directeur général at Sofitel Marrakech Lounge and Spa, responded to this review

Dear guest, Thank you so much for this comment very encoraging for us in other to better serve you during your next stay. Best regrads Ahmed Benkirane, Hotel Manager More 

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I went to Marrakech for the week -end last month and I was very happy about the service level I received from Wiam El Mansouri. She is an excellent employee, very pleasant person and her beautify smile was the bomb. I will be back soon in June with my family and I will MOST definitely return to Sofitel and go... More 

Was this review helpful? Yes
AhmedBenkirane, Directeur général at Sofitel Marrakech Lounge and Spa, responded to this review

Dear guest, Thank you so much for your magnifique comment regrading yor stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope... More 

Birmingham, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Visit: 18/02/2015 to 24/02/2015 We did write a review on the Sofitel on the 26/01/2015 but due to overwhelming sincere support and attention which was rather refreshing from the staff at the Sofitel as we had to hastily depart from England to Marrakech due to a severe illness of my father in law who actually passed away on the 18th.... More 

Was this review helpful? Yes
AhmedBenkirane, Directeur général at Sofitel Marrakech Lounge and Spa, responded to this review

Dear guest, Thank you so much for sharing with us your experience regarding your last stay. It is a real pleasure that we feel your satisfaction, this mean that our services were above your expectation. Best regards Ahmed Benkirane, Hotel Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Had drinks at the Sofitel, superb service very welcoming staff, Assia, Azziza Nezha Hind Jamal Super surroundings, beautiful pool. Complimentary snacks, overall recommended. Thanks For every Body see You soon

Was this review helpful? Yes 1
AhmedBenkirane, Directeur général at Sofitel Marrakech Lounge and Spa, responded to this review

Dear guest, Thank you so much for your magnifique comment regardin your experience at the pool lounge . Best regards Ahmed Benkirane, Hotel Manager More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I would like to testify about the excellent service that I received in the lawrence bar from the lovely Wiam and her team. I very rarely received similar outstanding attention that makes me feel a privileged client. I also had the pleasure to be served by the other members of the team like Siham, Leila , abderrazak , Youness Kebir... More 

Was this review helpful? Yes 1
AhmedBenkirane, Directeur général at Sofitel Marrakech Lounge and Spa, responded to this review

Dear guest, Thank you so much for your manifique comment regarding your stay and especially concerning your experience at the l'orangerie restaurant. Best regards Ahmed Benkirane, Hotel Manager More 

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