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Sofitel Marrakech Lounge and Spa

5.0 of 5
Rue Harroun Errachid | Quartier de l'hivernage, Marrakech 40000, Morocco
Hotel amenities
Sofitel Marrakech Lounge and Spa
Ranked #114 of 438 hotels in Marrakech
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951 reviews from our community

Traveler rating
    507
    291
    73
    53
    27
See reviews for
Families
148
 
Couples
411
 
Solo
24
 
Business
70
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Top Contributor
73 reviews 73 reviews
19 hotel reviews
Reviews in 44 cities Reviews in 44 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed May 16, 2013 NEW

Plus side: lounging poolside on an Arablian Nights fairy tale couch/sunbed Negative side: (a) really, really horrible concierge; (b) housekeeping unable to read labels, resulting in two nights without any shampoo, followed by a smorgasbord on the last day of 4 shampoos, 1 conditioner; 9 bath gels; and 3 lotions; (c) an oppressive floral fragrance piped throughout the hotel (which... More

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See 2 more reviews by illinois travelere for Marrakech
Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2013 NEW

Beautiful oasis while visiting Marrakech. Although it is at the pricier end of the scale, the lovely room and great service was well worth the money spent. Highlight is the fresh and delicious breakfast served every morning. Would gladly go back next time I'm in Morocco.

Was this review helpful? Yes 1
Liverpool England
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 7, 2013

This hotel is excellent and we had a great time. The only downside was we had booked half board with Thomson holidays but the hotel charged us for all of our meals apart from breakfast. Neither Thomson nor the hotel will take responsibility. Therefore we have paid nearly £800.00 pounds for one weeks meals. Apalling!

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AhmedBenkirane, hotel manager at Sofitel Marrakech Lounge and Spa, responded to this review
May 11, 2013

Dear Guest, Thank you for your feedback and taking time to post your comments. We reviewed your comments regarding your stay with us at Sofitel Marrakech Lounge and Spa. We do take all comments seriously and appreciate all the feedback we can get. We apologise for the misunderstanding . Again, thank you for the comments which will help us in... More

Central Pennsylvania
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 4, 2013

Perfect location - a quick walk to the medina and the action. The service was spectacular - we asked for an iron and ironing board - and it was delivered within a few minutes. They surprised us with a turn down service, my pajamas were on the bed - and when we returned from dinner they had arranged them in... More

Was this review helpful? Yes 1
AhmedBenkirane, hotel manager at Sofitel Marrakech Lounge and Spa, responded to this review
May 11, 2013

Dear guest, We are delighted to hear you had a wonderful stay with us at Sofitel Marrakech Lounge and Spa.They work exceptionally hard to make sure that every gust feels special. Thank you so much for staying with us. We hope to see you in near future. Sincerely More

Brussels, Belgium
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 4, 2013

Very clean and super comfortable place. The fitness room a bit small and not enough equipment if you are serious about it. Spa was just great. Good service and very expert personnel. If you are planning to have some relax after long walks in Marrakech, do not waste time, just go there. PS: 60 min massage is quite expensive!!

Was this review helpful? Yes 1
See 2 more reviews by Biagioca for Marrakech
AhmedBenkirane, hotel manager at Sofitel Marrakech Lounge and Spa, responded to this review
May 11, 2013

Dear guest, Thank you for choosing Sofitel Marrakech Lounge and Spa on your visit to Marrakech. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. We share all the feedback with the management and staff and such feedbacks help in staff motivation and recognition. We... More

Virginia Beach, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed April 30, 2013

I was in the old part of the hotel but having a great bed, pillows, just great service everywhere, and absolutely best ever breakfast - I just cannot complain. The only thing I would have liked to make it a perfect stay is to have had the iron and kettle in the room. I do like to make my own... More

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AhmedBenkirane, Directeur général at Sofitel Marrakech Lounge and Spa, responded to this review
May 3, 2013

Dear guest, Thank you for choosing Sofitel Marrakech Lounge and Spa on your visit to Marrakech. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. We share all the feedback with the management and staff and such feedbacks help in staff motivation and recognition. We... More

Newcastle, United Kingdom
1 review
5 of 5 stars Reviewed April 28, 2013

Fantastic week in the Sofitel! Service was exemplary and the staff were always happy and smiling from breakfast to dinner. Nothing too much for them especially MOKHTAR our waiter at the poolside who was very friendly and attentive. He made us feel very at home. I recommend everyone to visit the spa for a Hamam (a Steam bath and scrub)... More

Was this review helpful? Yes
AhmedBenkirane, Directeur général at Sofitel Marrakech Lounge and Spa, responded to this review
May 3, 2013

Dear guest, We are delighted to hear you had a wonderful stay with us at Sofitel Marrakech Lounge and Spa. We work exceptionally hard to make sure that every gust feels special. Thank you so much for staying with us. We hope to see you in near future. Sincerely More

Yorkshire
Top Contributor
68 reviews 68 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed April 27, 2013

Difficult to find fault really. We stayed for a week in late April and enjoyed a heat wave, which gave us an opportunity to fully enjoy the massive double, sorry kingsize, sun beds - every hotel should have them this size it was bliss. Service around the pool area was attentive and at times very creative - sunglass cleaning, free... More

Was this review helpful? Yes
See 6 more reviews by warobbo for Marrakech
AhmedBenkirane, Directeur général at Sofitel Marrakech Lounge and Spa, responded to this review
May 3, 2013

Dear Guest, Thank you for taking the time to write a comment about your experience at the Sofitel Marrakech Lounge and Spa. We are delighted to read that you appreciated the service, the food and the accomodations! Recognition is very important to us and I am delighted to see that we answered your expectation on that manner. Sincerely, More

London, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 20, 2013 via mobile

I spent a few weeks in Morocco for a Birthday trip and I checked into the Sofitel for my actual day and they went above and beyond the call of duty :), i was in heaven. They upgraded me to a suite overlooking the pool with a terrace. The staff who checked me in were delightful and friendly even though... More

Was this review helpful? Yes 2
AhmedBenkirane, Directeur général at Sofitel Marrakech Lounge and Spa, responded to this review
May 3, 2013

Dear guest, Thank you for taking the time to write a comment about your experience at the Sofitel Marrakech Lounge and Spa. We are delighted to read that you spend a " best birthday ever". Recognition is very important to us and I am delighted to see that we answered your expectation on that manner. Sincerely, More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 20, 2013

My favourite place to stay in the 'Kech. First visit in 2004 and it just keeps getting better with the addition of new So Lounge and renovated check in. Great for all types of group: couples, family, kids, business and party people. Service round pool could be better but then it's 90 degrees so can't be easy for them. Frogs... More

Was this review helpful? Yes 1
AhmedBenkirane, Directeur général at Sofitel Marrakech Lounge and Spa, responded to this review
May 3, 2013

Dear guest, We are delighted to hear you had a wonderful stay with us at Sofitel Marrakech Lounge and Spa.. They work exceptionally hard to make sure that every gust feels special. Thank you so much for staying with us. We hope to see you in near future. Sincerely More

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Hotel Summarization (Beta)

What travelers say

  • Pool area(47)
  • Room service(19)
  • Very expensive(14)
  • Star hotel(13)
  • Very nice(7)
  • Very good(7)
  • Main square(5)
  • Mint tea(5)
  • Hotel staff(4)
  • Old town(3)

Additional Information about Sofitel Marrakech Lounge and Spa

Address: Rue Harroun Errachid | Quartier de l'hivernage, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotels in Marrakech
#42 Family Hotels in Marrakech
#42 Luxury Hotels in Marrakech
#221 Romantic Hotels in Marrakech
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Surrounded by a splendid garden and fountains, Sofitel Marrakech is a premier Marrakech Morocco hotel. Its 346 Marrakech hotel rooms offer terraces or balconies with views of the mountains, swimming pool, or gardens. Guests at this luxury hotel in Marrakech, Morocco, will enjoy restaurants serving local and international cuisine, 3 bars, a nearby nightclub, a poolside snack bar, 3 bars, an indoor swimming pool, a fitness centre with a Jacuzzi, and a Turkish steam bath and gym. ... more   less 
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Also Known As:
Sofitel Marrakech Lounge Hotel Marrakech
Sofitel Marrakech Lounge Hotel
Sofitel Marrakech
Marrakech Sofitel

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Sofitel Marrakech Lounge and Spa
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