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Sofitel Marrakech Lounge and Spa

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Rue Harroun Errachid | Quartier de l'hivernage, Marrakech 40000, Morocco
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Sofitel Marrakech Lounge and Spa
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Sofitel Marrakech Lounge and Spa
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2,137 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Doha
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My friends and I visited the Sofitel Lounge and Spa in Marrakech during the month of June. The hotel itself is beautiful, I was very impressed by the look of the hotel, the décor, the pool and the outdoor furniture. I have to note however that in the rooms the furniture is old and the carpet is dirty, you get... More 

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Lewes, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a surprise birthday trip from my lovely wife so it was all out of the blue. The old adage - you learn about the service of place when they are dealing with problems was so true of Sofitel. We were initially given a room which rather cramped and with twin beds rather than the double requested. Within 30... More 

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Aberdeenshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This hotel was very clean and the room was of high standard. The pool area was just great with a choice of pools and it was very relaxing and peaceful. Although the breakfast was very good with plenty of choice the rest of the food was ok but expensive and lacking in choice. Drinks were very expensive. Overall we enjoyed... More 

Was this review helpful? Yes 1
Worthing
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The grounds and pool areas are gorgeous. Very peaceful and relaxing and beautifully clean. There is a choice of pools, the lunch menu is not cheap but be warned the portion sizes are large and alcohol is very expensive. The breakfast is fabulous with a huge selection. We were in a party of ten people and we were all very... More 

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Newbury, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 5 weeks ago

This is the first negative review I've written. I won't even due to space and interest include all the issues we ran into during this trip. Like most hotels they take a swipe of your credit card upon arrival. Here it is a hefty 3000mad (£208). On checkout day I was advised that this fee was un-required and would therefore... More 

Was this review helpful? Yes 2
AhmedBenkirane, Directeur général at Sofitel Marrakech Lounge and Spa, responded to this review

Dear guest, First of all, I would like to apologise for the inconvinience caused who made your stay with not very interesting. Please be sure that all the necessary measure had been taken in other to avoid such negatif remarks , and for more détails please contact me at my direct email adresse in other to clarify this desagreement: h3569-fo@sofitel.com.... More 

Chicago, Illinois
Level Contributor
89 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed June 16, 2015

Just spent a day by the pool at Sofitel last week, and wow, this is paradise. The layout is awesome, with plenty of places to lay out, enjoy some cold drinks, and take company with beautiful people. The food is decent, the drinks are pricey ($12 each), and depending on when you go you may have to pay to enter... More 

Was this review helpful? Yes 1
AhmedBenkirane, Directeur général at Sofitel Marrakech Lounge and Spa, responded to this review

Dear guest, thank you so much for your magnifique comment very encouraging for us in other to better serve during your next stay with us. Best regards Ahmed Benkirane Directeur d'hôtel More 

Toronto, Canada
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 14, 2015

Having stayed in the Sofitel in Rabat I was expecting a quality experience. The Sofitel in Marrakech exceeded my expectations. Not only elegantly appointed, but well positioned in the city to walk to quality restaurants, to the Mellah. Having caleches parked down the street made it very convenient when My tired feet screamed out for a reprieve.

Was this review helpful? Yes 1
AhmedBenkirane, Directeur général at Sofitel Marrakech Lounge and Spa, responded to this review

Dear guest, Thank you so much for This magnifique comment wich really show that we were above your expectations. We alla remain at your entire disposal in other to make your next stay the best one. Best regards Ahmed Benkirane Hotel manager More 

London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 4, 2015

Excellent hotel in the city center few minutes walk from all major city attractions. Very clean Great service Great amenities Pool is lovely Shisha bar and club are amazing But very expensive to eat or to drink, count 10 Euros for a Corona, 25 Euros for a Shisha and 50 Euros for a breakfast for 2 people! I guess the... More 

Was this review helpful? Yes 1
AhmedBenkirane, Directeur général at Sofitel Marrakech Lounge and Spa, responded to this review

Dear guest, Thank you so much for taking the time to share with us your expérience on the tripadvisor's page, this will serve us a real encouragement in other to better serve you during your next stay. concerning the price of food and beverage, we can present you all aour menu and then you can chose the suitable one for... More 

Zurich, Switzerland
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 2, 2015

This hotel is located close to all good bars/restaurants/clubs. It's easy for the taxis at night. Especially if traveling only girls, I wouldn't recommend to stay in Medina at a Riad. At night it gets complicated to get home, since certain streets get closed. The Sofitel Palais Imperial is in the same building. I've stayed in both and there wasn't... More 

Was this review helpful? Yes
AhmedBenkirane, Directeur général at Sofitel Marrakech Lounge and Spa, responded to this review

Dear guest, thank you so much for your magnifique comment regrading your stay with us. I will share your comment with my whole team in other to better sarve you during your next stay. Best regrads Ahmed Benkirane Directeur d'hôtel More 

Hotel Review Summarization

What travelers say

  • Pool area(11)
  • Room service(6)
  • Very expensive(4)
  • Star hotel(3)
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Pool (34)
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Superior Room with Balcony (58)
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The Hotel (43)

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Other (27)
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