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Ibis Marrakech Centre Gare

Avenue Hassan II | Place De La Gare, Marrakech 40000, Morocco
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1 room 1 guest
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Ibis Marrakech Centre Gare
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695 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Christchurch
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Went to marakech for 2 days visit. As usual I stayed in Ibis. The hotel is a typical model of others hotel in the Accor Chain. Good food; brilliant garden; nice view... however we found few cookraoches in the room and that was not up to the Ibis standard. Probably you should think about the location of your room there... More 

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London, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed July 26, 2015

I stayed here last month with my boyfriend for a short break (4 days). Upon arrival I thought it was in a good location as it was next to the train and coach station, and fast food restaurants. Taxis are also dead cheap to get to the medina and the airport. At reception we received a warm welcome but as... More 

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Travelers are raving about these Marrakech hotels

Aiken, South Carolina
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed July 6, 2015

The people who work at this hotel are very nice, and the hotel itself looks good after an apparent remodel. However, it is extremely hot today and the a/c is not functioning. Ibis literature says if there are any "little clouds" during your stay, they will settle the problem within fifteen minutes or refund your money. No one is offering... More 

Was this review helpful? Yes 2
Witney, United Kingdom
Level Contributor
45 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed July 4, 2015

We called in to this hotel on spec having just returned from a bus trip to Essaouira. The hotel is situated next to both the Supratours bus terminal and the train station. Initially, we just wanted a drink so headed to the bar area where we were served with a couple of cold beers. The helpful member of staff then... More 

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Hassan L, Manager at Ibis Marrakech Centre Gare, responded to this review
Google Translation

Nous vous remercions pour vos commentaires suite à votre séjour à Ibis Marrakech Centre Gare. C’est avec grand plaisir que... More 

London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 20, 2015

Seems a shame to give this hotel such a low rating as it wouldn't take a lot of effort to make it great. Breakfast was a low point - perhaps the poorest value I've ever received. The swimming pool is great, but my partner cut her hand on a few broken tiles and the hotel didn't have a first aid... More 

Was this review helpful? Yes 1
Hassan L, Manager at Ibis Marrakech Centre Gare, responded to this review

Thank you for your feedback following your stay at Ibis Marrakech Centre Gare. It is with great pleasure that we receive your compliments. Also, we will certainly share your comments with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service More 

Lake Havasu City, Arizona
Level Contributor
52 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed May 21, 2015

I feel I am being very generous with my overall "average" rating of this hotel. This was my last night in Morocco before leaving the country. I have stayed in some lovely hotels and guest houses throughout Morocco and have to say that this place is at the bottom of the list. Rooms are somewhat beat up and in need... More 

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Hassan L, Front Office Manager at Ibis Marrakech Centre Gare, responded to this review

Thank you for taking the time to write to us as a result of your stay at Ibis Marrakech Centre Gare. We are sorry that the service and delivery were not up to your expectations, and please accept our most sincere apologies. The Ibis hotels are eager to offer you the best quality of service for your stay; Therefore, your... More 

Wellington, New Zealand
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 25, 2015

An Ibis, so nothing more or less than most other Ibis' - clean & comfortable. Staff were good - although our room key did stop working each morning. Could not be closer to the train station if you tried - and tour buses leave from nearby. We were there in late spring and the pool was a welcome respite from... More 

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Hassan L, Responsable réception at Ibis Marrakech Centre Gare, responded to this review
Google Translation

C’est avec une attention particulière que nous avons pris connaissance de vos commentaires à la suite de votre séjour à... More 

London, United Kingdom
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed March 18, 2015

been here for 2 days in total, the staff at the reception and the security are really friendly and i can say the beds were quite comfortable but this is it. Lets start with the room size..me and my friend were supposed to have 2 single bed, and after receiving a room with a double bed instead we got moved... More 

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Hassan L, General Manager at Ibis Marrakech Centre Gare, responded to this review

Thank you for taking the time to write to us as a result of your stay at Ibis Marrakech Centre Gare. We are sorry that the service and delivery were not up to your expectations, and please accept our most sincere apologies. The Ibis hotels are eager to offer you the best quality of service for your stay; Therefore, your... More 

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