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Ibis Marrakech Centre Gare

Avenue Hassan II | Place De La Gare, Marrakech 40000, Morocco
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Ibis Marrakech Centre Gare
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Ibis Marrakech Centre Gare
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    687 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4 of 5 stars
    • Sleep Quality
      3.5 of 5 stars
    • Rooms
      3 of 5 stars
    • Service
      3.5 of 5 stars
    • Value
      3.5 of 5 stars
    • Cleanliness
      3.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (27)
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    London, United Kingdom
    Level Contributor
    11 reviews
    9 hotel reviews
    common_n_hotel_reviews_1bd8 38 helpful votes
    2 of 5 stars Reviewed 1 week ago

    I stayed here last month with my boyfriend for a short break (4 days). Upon arrival I thought it was in a good location as it was next to the train and coach station, and fast food restaurants. Taxis are also dead cheap to get to the medina and the airport. At reception we received a warm welcome but as... More 

    Was this review helpful? Yes
    Aiken, South Carolina
    Level Contributor
    12 reviews
    common_n_hotel_reviews_1bd8 5 helpful votes
    2 of 5 stars Reviewed 4 weeks ago

    The people who work at this hotel are very nice, and the hotel itself looks good after an apparent remodel. However, it is extremely hot today and the a/c is not functioning. Ibis literature says if there are any "little clouds" during your stay, they will settle the problem within fifteen minutes or refund your money. No one is offering... More 

    Was this review helpful? Yes 2

    Travelers are raving about these Marrakech hotels

    Witney, United Kingdom
    Level Contributor
    45 reviews
    43 hotel reviews
    common_n_hotel_reviews_1bd8 34 helpful votes
    4 of 5 stars Reviewed 4 weeks ago

    We called in to this hotel on spec having just returned from a bus trip to Essaouira. The hotel is situated next to both the Supratours bus terminal and the train station. Initially, we just wanted a drink so headed to the bar area where we were served with a couple of cold beers. The helpful member of staff then... More 

    Was this review helpful? Yes
    Hassan L, Manager at Ibis Marrakech Centre Gare, responded to this review
    Google Translation

    Nous vous remercions pour vos commentaires suite à votre séjour à Ibis Marrakech Centre Gare. C’est avec grand plaisir que... More 

    London, United Kingdom
    Level Contributor
    6 reviews
    common_n_hotel_reviews_1bd8 5 helpful votes
    2 of 5 stars Reviewed June 20, 2015

    Seems a shame to give this hotel such a low rating as it wouldn't take a lot of effort to make it great. Breakfast was a low point - perhaps the poorest value I've ever received. The swimming pool is great, but my partner cut her hand on a few broken tiles and the hotel didn't have a first aid... More 

    Was this review helpful? Yes 1
    Hassan L, Manager at Ibis Marrakech Centre Gare, responded to this review

    Thank you for your feedback following your stay at Ibis Marrakech Centre Gare. It is with great pleasure that we receive your compliments. Also, we will certainly share your comments with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service More 

    Lake Havasu City, Arizona
    Level Contributor
    52 reviews
    40 hotel reviews
    common_n_hotel_reviews_1bd8 40 helpful votes
    3 of 5 stars Reviewed May 21, 2015

    I feel I am being very generous with my overall "average" rating of this hotel. This was my last night in Morocco before leaving the country. I have stayed in some lovely hotels and guest houses throughout Morocco and have to say that this place is at the bottom of the list. Rooms are somewhat beat up and in need... More 

    Was this review helpful? Yes
    Hassan L, Front Office Manager at Ibis Marrakech Centre Gare, responded to this review

    Thank you for taking the time to write to us as a result of your stay at Ibis Marrakech Centre Gare. We are sorry that the service and delivery were not up to your expectations, and please accept our most sincere apologies. The Ibis hotels are eager to offer you the best quality of service for your stay; Therefore, your... More 

    Wellington, New Zealand
    Level Contributor
    7 reviews
    6 hotel reviews
    common_n_hotel_reviews_1bd8 4 helpful votes
    4 of 5 stars Reviewed April 25, 2015

    An Ibis, so nothing more or less than most other Ibis' - clean & comfortable. Staff were good - although our room key did stop working each morning. Could not be closer to the train station if you tried - and tour buses leave from nearby. We were there in late spring and the pool was a welcome respite from... More 

    Was this review helpful? Yes
    Hassan L, Responsable réception at Ibis Marrakech Centre Gare, responded to this review
    Google Translation

    C’est avec une attention particulière que nous avons pris connaissance de vos commentaires à la suite de votre séjour à... More 

    London, United Kingdom
    Level Contributor
    9 reviews
    8 hotel reviews
    common_n_hotel_reviews_1bd8 7 helpful votes
    2 of 5 stars Reviewed March 18, 2015

    been here for 2 days in total, the staff at the reception and the security are really friendly and i can say the beds were quite comfortable but this is it. Lets start with the room size..me and my friend were supposed to have 2 single bed, and after receiving a room with a double bed instead we got moved... More 

    Was this review helpful? Yes
    Hassan L, General Manager at Ibis Marrakech Centre Gare, responded to this review

    Thank you for taking the time to write to us as a result of your stay at Ibis Marrakech Centre Gare. We are sorry that the service and delivery were not up to your expectations, and please accept our most sincere apologies. The Ibis hotels are eager to offer you the best quality of service for your stay; Therefore, your... More 

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