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Ibis Marrakech Centre Gare

Avenue Hassan II | Place De La Gare, Marrakech 40000, Morocco
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Ibis Marrakech Centre Gare
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Ibis Marrakech Centre Gare
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679 Reviews from our TripAdvisor Community

Traveler rating
    72
    208
    241
    102
    56
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Seems a shame to give this hotel such a low rating as it wouldn't take a lot of effort to make it great. Breakfast was a low point - perhaps the poorest value I've ever received. The swimming pool is great, but my partner cut her hand on a few broken tiles and the hotel didn't have a first aid... More 

Was this review helpful? Yes
Hassan L, Manager at Ibis Marrakech Centre Gare, responded to this review

Thank you for your feedback following your stay at Ibis Marrakech Centre Gare. It is with great pleasure that we receive your compliments. Also, we will certainly share your comments with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service More 

Lake Havasu City, Arizona
Level Contributor
52 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed May 21, 2015

I feel I am being very generous with my overall "average" rating of this hotel. This was my last night in Morocco before leaving the country. I have stayed in some lovely hotels and guest houses throughout Morocco and have to say that this place is at the bottom of the list. Rooms are somewhat beat up and in need... More 

Was this review helpful? Yes
Hassan L, Front Office Manager at Ibis Marrakech Centre Gare, responded to this review

Thank you for taking the time to write to us as a result of your stay at Ibis Marrakech Centre Gare. We are sorry that the service and delivery were not up to your expectations, and please accept our most sincere apologies. The Ibis hotels are eager to offer you the best quality of service for your stay; Therefore, your... More 

Wellington, New Zealand
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 25, 2015

An Ibis, so nothing more or less than most other Ibis' - clean & comfortable. Staff were good - although our room key did stop working each morning. Could not be closer to the train station if you tried - and tour buses leave from nearby. We were there in late spring and the pool was a welcome respite from... More 

Was this review helpful? Yes
Hassan L, Responsable réception at Ibis Marrakech Centre Gare, responded to this review
Google Translation

C’est avec une attention particulière que nous avons pris connaissance de vos commentaires à la suite de votre séjour à... More 

London, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed March 18, 2015

been here for 2 days in total, the staff at the reception and the security are really friendly and i can say the beds were quite comfortable but this is it. Lets start with the room size..me and my friend were supposed to have 2 single bed, and after receiving a room with a double bed instead we got moved... More 

Was this review helpful? Yes
Hassan L, General Manager at Ibis Marrakech Centre Gare, responded to this review

Thank you for taking the time to write to us as a result of your stay at Ibis Marrakech Centre Gare. We are sorry that the service and delivery were not up to your expectations, and please accept our most sincere apologies. The Ibis hotels are eager to offer you the best quality of service for your stay; Therefore, your... More 

Travelers are raving about these Marrakech hotels

thailand
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed January 22, 2015

This Ibis was clean and nice, lovely big shower, nice and warm.. Rather too tight in the room with two TWIN BEDS, we had to squeeze round them. I had booked a DOUBLE and we were given a twin so rather irritated by that. As we were two women and it was Morocco I didn't raise it with them, as... More 

Was this review helpful? Yes 2
Hassan L, General Manager at Ibis Marrakech Centre Gare, responded to this review

Thank you for taking the time to write to us as a result of your stay at Ibis Marrakech Centre Gare. We are sorry that the service and delivery were not up to your expectations, and please accept our most sincere apologies. The Ibis hotels are eager to offer you the best quality of service for your stay; Therefore, your... More 

Canberra, Australia
Level Contributor
101 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
2 of 5 stars Reviewed January 21, 2015

Arrived here late off a coach from Essauoira, staying less than 12 hours. Check in was okay except from taxes we were charged, it was confusing, unlike other hotels. The room was tiny (not really unexpected) and generally okay except from the bathroom which was really ratty and covered in ants. I didn't sleep very well due to feeling like... More 

Was this review helpful? Yes 1
Hassan L, General Manager at Ibis Marrakech Centre Gare, responded to this review

Thank you for taking the time to write to us as a result of your stay at Ibis Marrakech Centre Gare. We are sorry that the service and delivery were not up to your expectations, and please accept our most sincere apologies. The Ibis hotels are eager to offer you the best quality of service for your stay; Therefore, your... More 

Province of Malaga, Spain
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed January 21, 2015

we stayed here 2 nights in January and there was no heating. got a bit chilly at night! The showers allowed water to get all over the floor, in all 3 Ibis' in Morocco, Casa Voyageur and Tangier City Centre.

Was this review helpful? Yes 1
Hassan L, General Manager at Ibis Marrakech Centre Gare, responded to this review

Thank you for taking the time to write to us as a result of your stay at Ibis Marrakech Centre Gare. We are sorry that the service and delivery were not up to your expectations, and please accept our most sincere apologies. The Ibis hotels are eager to offer you the best quality of service for your stay; Therefore, your... More 

Torquay, United Kingdom
Level Contributor
106 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 227 helpful votes
4 of 5 stars Reviewed January 19, 2015

Arriving back to Marrakech by train from Fes we decided to spend our last two nights at the Ibis which is walking distance from the beautiful Marrakech railway station. Our very comfortable room overlooked the station platform and the very pleasing swimming pool and garden area. The Moroccan breakfast was not included and was MAD 60 per person. The Menara... More 

Was this review helpful? Yes 1
Hassan L, Manager at Ibis Marrakech Centre Gare, responded to this review

Thank you for your feedback following your stay at Ibis Marrakech Centre Gare. It is with great pleasure that we receive your compliments. Also, we will certainly share your comments with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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