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Pullman Marrakech Palmeraie Resort and Spa

Travelers' Choice award winner
Hotel website
Km 6 Route de Fes | BP 658 Gueliz, Marrakech 40000, Morocco
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1 room 1 guest
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Pullman Marrakech Palmeraie Resort and Spa
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1,821 Reviews from our TripAdvisor Community

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Traveler rating
    1,044
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
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Amsterdam, The Netherlands
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Leaving the Pullman after 7 days of staying in absolute paradise was a heartbreaker. The hotel is stunningly beautiful, the rooms are perfect, the food is incredible and everything is organised to the T. While this hotel has tons of great assets, their main asset has got to be their staff. From reception to housekeeping and even their general manager,... More 

Was this review helpful? Yes 2
Dunfermline, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

From start to finish I could not fault this amazing hotel, all the staff from the assistant manager right down to the ground staff were friendly and polite. The selection of fresh food was very well presented and to tasty. I cannot fault the holiday apart from only spending 7 days :-( Thank you for such a memorable and fantastic... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Upon arrival you were greeted with mint tea and a biscuit, they collected you in a golf cart and drove you to your car to collect your luggage (which is a plus) The wifi was fantastic all over the resort. The rooms were really comfortable. We asked for extra body shower gel and lotion, and they brought it to us... More 

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Jersey, United Kingdom
1 review
4 of 5 stars Reviewed 5 days ago NEW

The Hotel has a beautiful reception and Grounds to match. Whilst the staff were keen to please it was the small details that were missing.The hot water at breakfast was tepid and a little hit and miss on what you received. A self service tea/ coffee station as in most Novotels, would be a faster and more practical solution. Hotel... More 

Review collected in partnership with Accorhotels.com

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Hamilton, United Kingdom
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Having read previous reviews but booking this lovely hotel anyway, let me start by dispelling some of the things written: “They don’t speak English” – This is utter nonsense. Arabic and French are the 2 main languages but not a single member of staff was completely unable to speak English. As a third language the level of English was fantastic.... More 

Was this review helpful? Yes 8
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and I (six of us in total) visited the Pullman at the end of July this year and had an absolutely wonderful time. The staff were all so very welcoming from the Pull-boys, to the reception staff, to the waiting staff and the kitchen staff. My dad was given a local prayer timetable and taken to the Masjid... More 

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San Francisco, California
Level Contributor
77 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We took a long road trip yesterday and during the better part of the drive we planned and talked, talked and planned, listing all of the features of “our perfect resort.” Small things, like an electrical outlet plug inside the safe, were borne from our weeklong stay at the Pullman Marrakesh. But big things were taken from there too, such... More 

Was this review helpful? Yes 2
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Very good Buffett choice for breakfast and dinner. We went for Hb as a little further out. Hotel is a real gem, beautiful grounds and rooms are set out in blocks - we had 2 rooms next to each other in the same block. After a few initial hiccups the service was greatly improved, although there was a communication barrier.... More 

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South Wales, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

well it's beautiful relaxing, staff friendly,helpful lovely. went when it was very quiet be we were looked after words just don.t come into it.spa Mmmmmm swimming poll Mmmmm food was lush. we had toweling robes and slippers in our room basket of fruit, free wifi. it's a must tris to book agin but full so going to resort and spa... More 

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Pullman_Marrakech, General Manager at Pullman Marrakech Palmeraie Resort and Spa, responded to this review

Dear Guest, Thank you for a lovely review and sheer compliments. That is exactly how we want our guests to feel while in Pullman Marrakech – on a comfortable journey between relaxation, sunbathing and mouthwatering culinary experiences. We are looking forward to welcome you back after your seascape for another scrummy holiday :) Aladin Saleh Général Manager More 

2 reviews
1 of 5 stars Reviewed 2 weeks ago

Although the hotel looks amazing, £45 was stolen from my purse from inside a bag which I left in our room. I advise all guests to ensure they place all belongings in the safe. The maid didn't take the iphone, ipad or laptopn which were also in the room - but this is because they can be traced. When I... More 

Was this review helpful? Yes
Pullman_Marrakech, General Manager at Pullman Marrakech Palmeraie Resort and Spa, responded to this review

Dear Madame, As a general manager i was very much aware of all the emails you had exchanged with our guest experience manager. Again, i would like to apologize and I deeply regret that this situation ended in such a way. Personally i do not have any doubt that you had lost the amount of 45 £. Nevertheless, a clear... More 

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