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All 461 Marrakech hotels

Pullman Marrakech Palmeraie Resort and Spa

5.0 of 5 Hotel   |   Km 6 Route de Fes | BP 658 Gueliz, Marrakech 40000, Morocco
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Pullman Marrakech Palmeraie Resort and Spa
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80%
Ranked #174 of 461 hotels in Marrakech
A recent review
5 of 5 stars reviewed yesterday
bart t Knokke-Heist, Belgium
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888 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
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English first
Knokke-Heist, Belgium
1 review
5 of 5 stars Reviewed yesterday NEW

we just had a wonderfull vacation at Pullman Hotel in Marrakech. super food, super staff, clean room, super bed, Really our best hotel-vacation ever. free wifi, free shuttle to town center, ... We looking forward to our next Pullman experience. family Tytgat-Fraeyman

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London, United Kingdom
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

The hotel looks wise is very impressive, its covers a lot of space and the design is amazing, when you walk up the main entrance it feels like you are entering a 5 star luxury resort and spa. The reception area was immaculate and well air conditioned. The staff were friendly and were taken to our room by golf cart... More

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London
Contributor
13 reviews 13 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

If you are considering a stay at this hotel please read this review carefully as I have tried to be as thorough as possible. I had read various reviews before our visit and was not entirely sure how the hotel would measure up to my expectations. Most of the reviews I read were mixed. In a summmary: the hotel vastly... More

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We wanted a hotel which had a pool so we decided to stay slightly out of town at this hotel. It was really beautiful, lovely pool and activities, staff and food. We didn't want to go all-inclusive because we enjoy sampling the local cuisine but it only really makes sense to stay in this hotel if you're going to go... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel in February so am trying to remember as many details as possible. I booked this hotel in a package with flights, half board etc and the value was quite good. First - location, it is a bit of a drive from the old town which can be quite inconvenient, from what I remember the free... More

Was this review helpful? Yes 2
London, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

we have just returned from Marrakech for our anniversary, this is a wonderful hotel…The spa is lovely and relaxing although we had a disappointing time at first... a big swimming pool, staff are nice and friendly. I should also mention that upon our arrival, the manager saw that we could get a better rate on one of our rooms and... More

Was this review helpful? Yes 5
PullmanMarrakech, General Manager at Pullman Marrakech Palmeraie Resort and Spa, responded to this review

Dear Guest, Thank you for your feedback on your experience at Pullman Marrakech. It is a pleasure knowing that you had an amazing holiday particularly on such a special occasion and that you appreciated the service provided by our staff. As for your very serious remark regarding one of the staff members, I must say that it is an unusual... More

London, England, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I had high hopes for this hotel and booked it for a short break with some friends. The grounds and setting of the hotel are 5 star so when you arrive you are suitably impressed. However, the actual rooms lacked attention to detail and although clean and tidy were not really 5 star quality. I found the service delivered by... More

Was this review helpful? Yes 1
PullmanMarrakech, General Manager at Pullman Marrakech Palmeraie Resort and Spa, responded to this review

Dear Guest, Thank you for having posted your review and sharing your comments on Pullman Marrakech. I can clearly see that you were impressed by the hotel structure, and that the food was very good but you did not appreciate the quality of service offered by the bar team for not serving french fries in the bar lounge. I do... More

London, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 4 weeks ago

My wife and I decided to take a weekend 5 star spa break in Marrekech.We arrived mid evening and the welcome was not warm. Having visited Marrakech a few times We were attracted by this particular 5 star spa resort, which incidentally is NOT in Palmerie, but on the outskirts. After being shown to our room, which we had booked... More

Was this review helpful? Yes 1
PullmanMarrakech, General Manager at Pullman Marrakech Palmeraie Resort and Spa, responded to this review

Dear Guest, Thank you for taking the time to share your review on tripadvisor. I am very sorry to know that your experience at Pullman Marrakech was not up to your 5 stars expectations. I just wish you had shared this with me or any of the management team during your stay. I am sure things could have been explained... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed in this stunning hotel for the last 8nights. Before we arrived we came on to trip advisor to see a review which concerned us regarding "its not a 5*"! Well that was a load of rubbish!! As soon as we arrived our faces lit up, you walk into this stunning resort reception area its 5*,they greet you... More

Was this review helpful? Yes 1
PullmanMarrakech, General Manager at Pullman Marrakech Palmeraie Resort and Spa, responded to this review

Dear Kelly, Thank you for sharing your experience at Pullman Marrakech and for recommending it to other readers on Trip Advisor. I am glad to know that we contributed to making your stay a memorable one. I’m proud to be part of such a dedicated team that provides a personalised service always with a smile. You have talked about a... More

Zurich, Switzerland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The grounds, buildings and facilities are very pleasant, however, not the place to go for people who can't speak French. Only a couple of the waiters and waitresses can speak French but GCSE French was sufficient to order drinks and ask about food. However, the reception staff were rude, surly and very unhelpful. Checkout was a disaster. There were three... More

Was this review helpful? Yes 1
PullmanMarrakech, General Manager at Pullman Marrakech Palmeraie Resort and Spa, responded to this review

Dear Guest, It was a pleasure welcoming you at Pullman Marrakech. I am extremely sorry to hear about the inconvenience you encountered at the reception. I consider the front office as one of the main aspects of the hotel as they should provide a perfect service to our guests. Your remarks have been discussed thoroughly during our meetings. To be... More

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Additional Information about Pullman Marrakech Palmeraie Resort and Spa

Address: Km 6 Route de Fes | BP 658 Gueliz, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range (Based on Average Rates): $
Hotel Class:5 star — Pullman Marrakech Palmeraie Resort and Spa 5*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#21 Business Hotel in Marrakech #62 Family Hotel in Marrakech #67 Spa Hotel in Marrakech #68 Luxury Hotel in Marrakech #164 Romantic Hotel in Marrakech
Hotel Class
Number of rooms
252

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