We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 461 Marrakech hotels

Pullman Marrakech Palmeraie Resort and Spa

5.0 of 5 Hotel   |   Km 6 Route de Fes | BP 658 Gueliz, Marrakech 40000, Morocco
Hotel amenities
Save Saved
You added Pullman Marrakech Palmeraie Resort and Spa to your Saves list
Pullman Marrakech Palmeraie Resort and Spa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
80%
Ranked #176 of 461 hotels in Marrakech
  • Overview
  • Reviews (879)
  • Photos (483)
  • Amenities
  • Q&A
  • Room tips (58)
  • Location
  • More
Write a Review

879 people have reviewed this hotel

Traveler rating
    420
    287
    111
    40
    21
See reviews for
310
279
18
56
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We wanted a hotel which had a pool so we decided to stay slightly out of town at this hotel. It was really beautiful, lovely pool and activities, staff and food. We didn't want to go all-inclusive because we enjoy sampling the local cuisine but it only really makes sense to stay in this hotel if you're going to go... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel in February so am trying to remember as many details as possible. I booked this hotel in a package with flights, half board etc and the value was quite good. First - location, it is a bit of a drive from the old town which can be quite inconvenient, from what I remember the free... More

Was this review helpful? Yes 2
London, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

we have just returned from Marrakech for our anniversary, this is a wonderful hotel…The spa is lovely and relaxing although we had a disappointing time at first... a big swimming pool, staff are nice and friendly. I should also mention that upon our arrival, the manager saw that we could get a better rate on one of our rooms and... More

Was this review helpful? Yes 5
PullmanMarrakech, General Manager at Pullman Marrakech Palmeraie Resort and Spa, responded to this review

Dear Guest, Thank you for your feedback on your experience at Pullman Marrakech. It is a pleasure knowing that you had an amazing holiday particularly on such a special occasion and that you appreciated the service provided by our staff. As for your very serious remark regarding one of the staff members, I must say that it is an unusual... More

London, England, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I had high hopes for this hotel and booked it for a short break with some friends. The grounds and setting of the hotel are 5 star so when you arrive you are suitably impressed. However, the actual rooms lacked attention to detail and although clean and tidy were not really 5 star quality. I found the service delivered by... More

Was this review helpful? Yes 1
PullmanMarrakech, General Manager at Pullman Marrakech Palmeraie Resort and Spa, responded to this review

Dear Guest, Thank you for having posted your review and sharing your comments on Pullman Marrakech. I can clearly see that you were impressed by the hotel structure, and that the food was very good but you did not appreciate the quality of service offered by the bar team for not serving french fries in the bar lounge. I do... More

London, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My wife and I decided to take a weekend 5 star spa break in Marrekech.We arrived mid evening and the welcome was not warm. Having visited Marrakech a few times We were attracted by this particular 5 star spa resort, which incidentally is NOT in Palmerie, but on the outskirts. After being shown to our room, which we had booked... More

Was this review helpful? Yes 1
PullmanMarrakech, General Manager at Pullman Marrakech Palmeraie Resort and Spa, responded to this review

Dear Guest, Thank you for taking the time to share your review on tripadvisor. I am very sorry to know that your experience at Pullman Marrakech was not up to your 5 stars expectations. I just wish you had shared this with me or any of the management team during your stay. I am sure things could have been explained... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed in this stunning hotel for the last 8nights. Before we arrived we came on to trip advisor to see a review which concerned us regarding "its not a 5*"! Well that was a load of rubbish!! As soon as we arrived our faces lit up, you walk into this stunning resort reception area its 5*,they greet you... More

Was this review helpful? Yes 1
PullmanMarrakech, General Manager at Pullman Marrakech Palmeraie Resort and Spa, responded to this review

Dear Kelly, Thank you for sharing your experience at Pullman Marrakech and for recommending it to other readers on Trip Advisor. I am glad to know that we contributed to making your stay a memorable one. I’m proud to be part of such a dedicated team that provides a personalised service always with a smile. You have talked about a... More

Zurich, Switzerland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The grounds, buildings and facilities are very pleasant, however, not the place to go for people who can't speak French. Only a couple of the waiters and waitresses can speak French but GCSE French was sufficient to order drinks and ask about food. However, the reception staff were rude, surly and very unhelpful. Checkout was a disaster. There were three... More

Was this review helpful? Yes 1
PullmanMarrakech, General Manager at Pullman Marrakech Palmeraie Resort and Spa, responded to this review

Dear Guest, It was a pleasure welcoming you at Pullman Marrakech. I am extremely sorry to hear about the inconvenience you encountered at the reception. I consider the front office as one of the main aspects of the hotel as they should provide a perfect service to our guests. Your remarks have been discussed thoroughly during our meetings. To be... More

Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here for 5 nights as a party of 7 and all of us loved it. My brother needed a wheelchair and the staff couldn't have been more helpful. The pool is lovely - make sure you do aqua gym with Bebe as it's great fun. The bar staff at the pool were very helpful always bringing us new... More

Was this review helpful? Yes
PullmanMarrakech, General Manager at Pullman Marrakech Palmeraie Resort and Spa, responded to this review

Dear Jodie, Thank you for having taken the time to share your review which will be a useful guide to other travellers. As you have noticed, our chef Larbi prepares different theme buffets every night to offer a wide selection of local and international cuisine. What can be more perfect than having a delightful meal after a long day under... More

Zwankendamme
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is definitely a 5 star and more! the food was very good always several very important things. been at the counter by soufiane very friendly. received very well the animation team was the max Hasnaa does water airobic very very good! the same salsa lessons she's always ready with a smile and a pleasant way! Nadia has surprised... More

Was this review helpful? Yes 3
PullmanMarrakech, General Manager at Pullman Marrakech Palmeraie Resort and Spa, responded to this review

Dear Kimberly, Thank you for your kind words regarding our staff members whether Hasnaa, Nadia at the animation , Mounir or Soufiane at the reception. I won’t forget to share your compliments with them. I’m sure they were equally happy to be of assistance to you and offer you these amazing salsa and aerobic classes. It must be great to... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

We have just returned from a great holiday in Marrakech. Marrakech is a fascinating city with lovely people. The Pullman hotel overall was excellent, as was the service. The staff were wonderful, they were friendly, helpful, always smiling and very patient due to our limited French. We were on half-board and the food in the main restaurant was delicious and... More

Was this review helpful? Yes
PullmanMarrakech, General Manager at Pullman Marrakech Palmeraie Resort and Spa, responded to this review

Dear Jane, I am touched by your kind, encouraging words. It was a real pleasure hosting you at Pullman Marrakech. It is true that being cordial and warm-hearted is one of the main features of the staff. They always try to be of assistance, and work with their heart. Listening to our guests for any comments or remarks is very... More

Owners: What's your side of the story?
If you own or manage Pullman Marrakech Palmeraie Resort and Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Pullman Marrakech Palmeraie Resort and Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pullman Marrakech Palmeraie Resort and Spa

Address: Km 6 Route de Fes | BP 658 Gueliz, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range (Based on Average Rates): $
Hotel Class:5 star — Pullman Marrakech Palmeraie Resort and Spa 5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Expedia, ACCOR, Priceline, Tingo, HotelsClick, TripOnline SA, BookingOdigeoWL, Hotels.com and Otel so you can book your Pullman Marrakech Palmeraie Resort and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

483 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (468)
Viewed
Dining (23)
Viewed
Pool/beach area (45)
Viewed
Room/suite (40)
Viewed
Bathroom (7)
Viewed
Hotel & grounds (151)
Viewed
Family/play areas (24)
Viewed
View from room (14)
Viewed
Other (164)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (4)
Viewed
Family/play areas (1)
Viewed
Room/suite (1)
Viewed
Other (9)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#20 Business Hotel in Marrakech #65 Family Hotel in Marrakech #69 Spa Hotel in Marrakech #69 Luxury Hotel in Marrakech #166 Romantic Hotel in Marrakech
Hotel Class
Number of rooms
252

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer