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Rose Garden Resort & Spa

Ouaha Sidi Brahim 1, Marrakech 40000, Morocco
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Rose Garden Resort & Spa
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30 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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Brighton, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 10, 2015

We booked this hotel via online agent Hotel Bookings and we travelled with our two children aged 8 and 11. We called the hotel the day before we arrived to double check our booking and pay for an airport transfer and we were assured that all was fine. Upon arrival in Marrakech at 1am there was no transfer so we... More 

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Brum
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed April 10, 2014

Avoid at all costs, very few of the positive reviews on here could be legit. We stayed here for a week for our honeymoon - you wouldn't think it was, even though our tour operator informed the hotel. I agree with comments about the front of house / waiting staff - rude, unhelpful and dismissive. At dinner, they would not... More 

Was this review helpful? Yes 1
Sabrina C, Manager at Rose Garden Resort & Spa, responded to this review

Dear Traveler, We are sorry for the experience you encountered during your stay. Resort Rose is now under new management and was not responsible during your stay. The new management team prides its self on the highest standard. Our hotel has been fully renovated and we welcome you to come stay with us. Thank you. More 

Travelers are raving about these Marrakech hotels

Hoogeveen, The Netherlands
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed April 26, 2013

This 5 star luxurious hotel is not what it shows. You pay a lot of money for things that are in very bad shape or just ain't there. The rooms are poor and breaking down and not very clean. With 2 person you get 1 small and 1 big towel, when you call the reception they are surprised you want... More 

Was this review helpful? Yes 2
Manila, Philippines
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 6, 2013

my family and I stayed here for a week. front desk staff was wonderful. they would help us book restaurants and arrange transport with a smile despite several changes in our itinerary. they even helped me learn some Arabic. Their mint tea is delicious. the rooms are huge. we also got the 2 people in 1 room but ony 1... More 

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Milan, Italy
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 1, 2013

We have been abused by the nice pictures and the wrong location provided by Booking.com! This hotel was not located in the real Palmeraie (i.e. close to Tikida hotel as in the Google map provided), but 12 km away in the remote northern suburbs of Marrakech... i.e. the rocky hills of Djebilet... with a distant view to the Palmeraie !... More 

Was this review helpful? Yes 3
Oslo, Oslo, Norway
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 22, 2013

Me and my wife stayed at this hotel for a week and had a great and unforgettable experince. Wtih great staff that helped us 24, always with a smile on their face. From a noisy and overcrouded city it was great to come to a quite and relaxfull place. Even if its a bit "far" from the main city, its... More 

Was this review helpful? Yes 2
2 reviews
1 of 5 stars Reviewed February 14, 2013

We spent a week in Morocco in several cities. The stay in this resort was the ONLY black spot of our trip. Excessively over priced to what they have to offer. The directions were hard to find and the lady at the phone could not give any meaningful directions. Instead she kept insisting we park our car and take a... More 

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London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 8, 2013

Avoid Rose Garden at all costs. For a so-called 'luxury resort', it falls flat on all aspects, from service (which by even the most meager standards was not provided) to facilities (broken showerheads, blocked drains, rooms not turned over, no wifi in rooms). In staying at the Rose Garden, you will most certainly not get your money's worth, rather, you... More 

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Stockholm, Sweden
1 review
1 of 5 stars Reviewed January 5, 2013

Nothing works in this place! The transportation from the airport we had booked never showed up. When arriving to the hotel -late in the evening- we were told that there was no electricity or water in our room, so they would take us to an other hotel and promised to call us the next day. The other hotel was cold... More 

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 17, 2012

The Rose Garden Resort and Spa is truely the jewel of Marrakech. We had the most amazing time here and we would recommend to all to book their stay at this hotel. The staff were all amazing and the service was impeccable and we were lucky enough to meet the lovely owners of this hotel during our stay. The hotel... More 

Was this review helpful? Yes 1
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