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Riad Helen

Travelers' Choice award winner
138 derb Arset aouzal | Bab Doukkala, Marrakech 40000, Morocco
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Riad Helen
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178 Reviews from our TripAdvisor Community

Traveler rating
    164
    13
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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There are newer reviews for Riad Helen
See the most recent reviews
1 review
5 of 5 stars Reviewed January 8, 2015

Maxime and Mario were exceptional hosts! From day one, they made my boyfriend and I feel welcomed and comfortable. The riad is beautiful and immaculate. It is kept very clean and tidy. I stayed in two different bedrooms and both had heating and a lovely bath and shower. On our last night at the Riad my boyfriend and I had... More 

Was this review helpful? Yes
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hi Veronica ! Sorry that we took such a long time to answer your wonderful review ! Thank you so much for having taken time to share your experience at Riad Helen ! It's been a pleasure for us too to welcome you and Alex in our house and we are very happy that you enjoyed your stay - actually,... More 

Canton of Zurich, Switzerland
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed January 4, 2015

Firstly the mail contact was always met very soon und helpful. The transport went smoothely and we were met at Dar Bachala and led to the Riad. We loved the place, the room, the terrace and the really sumptous breakfast. We stayed 5 nights and the self drawn map Maxime gave us was really helpful and made easy ways to... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Dear Sabina, We are very happy that you liked your stay at Riad Helen and took time to write a few words about your experience here. We are pleased that the service we offer satisfied you and that our homemade map helped you to find the specific places you wanted to see and to discover new ones, like Musée Boucharouite... More 

Corby, United Kingdom
1 review
5 of 5 stars Reviewed December 28, 2014

We stayed for 3 nights in Marrakech, and I couldn't recommend a better place to stay! Mario & Maxime were so helpful in organising a transfer from the airport and on our arrival met us at the taxi and shown to the Riad. Before checking in we were welcomed with an amazing breakfast prepared by Fatiha. After we were given... More 

Was this review helpful? Yes
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello April ! WOW ! Thank you so much for this amazing review !!! We feel sincerely moved by all the nice things you wrote about what we do at Riad Helen. We already said that but it's really important for us that our guests feel comfortable in our house, like at home... We are glad that you enjoyed the... More 

Erlangen, Germany
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed December 25, 2014 via mobile

We spent 3 nights in this beautiful riad and we loved it. The riad is well located and we were able to reach every sight by walking. Our two hosts were very nice and gave us very helpful tips and maps. The breakfast was amazing!! We can only recommend this riad!!

Was this review helpful? Yes
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Christopher ! Thank you very much for your review there on TripAdvisor ! We are very happy that you and Blanca spent nice time here with us ! If you plan to come back to Morocco, please make a sign :-) Take care and Happy New Year ! More 

Santorini
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 15, 2014

It was a lovely place indeed! Thank Mario and Maxime for everything you’ve done for us! We had a great time with you. It is worth it to have dinner in the Riad, at least once during your stay. We never had better quality of food elsewhere around the restaurants of Marrakesh

Review collected in partnership with this hotel

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Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Palamas, Thank you so much for the nice words you left here ! We are very happy that you liked the riad and the way we run it. It's been a pleasure to have you with us and to talk a bit about living in Marrakech, living in Santorini and about... Platon ! Thank you also for what you... More 

Oxford
Level Contributor
3 reviews
5 of 5 stars Reviewed December 11, 2014

We stayed in the Riad Helen, in the northern souks of the Marrakech Medina, for seven wonderful nights this December. Despite the fact we arrived pretty early in the day -n the taxi dropped us on the nearby street corner at about 9.30, there was Mario, waiting to guide us in through the teaming narrow streets and there was breakfast... More 

Was this review helpful? Yes
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Simon, What a nice surprise to read your wonderful review here ! We are very happy that you and Sylvia enjoyed your stay at Riad Helen. We try to do our best so our guests can feel the most comfortable in our house and we feel glad that you appreciated it. Thank you too for the kind words about... More 

Manchester, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed December 1, 2014

We spent 2 nights at Riad Helen and it made our trip to Marrakesh extra special. We couldn't have asked for better hosts than Mario and Maxime. The room was great. We had breakfast on the terrace and my only complaint is that there was much more food than we could eat. We also had an evening meal in the... More 

Was this review helpful? Yes
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Philip & Jennifer, Thank you so much for your review there ! We are very happy that you enjoyed your stay in Marrakech and especially at Riad Helen ! It's been a real pleasure to welcome you in our house. Thank you too for the nice words about Fatiha's breakfast and cooking, it's very nice from you. Of course,... More 

Port Jefferson, New York
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 18, 2014

Our stay at Riad Helen could not have been more relaxed. Mario, Maxime and their staff were always available for whatever we needed - taxis, directions, sightseeing advice, restaurant recommendations etc. The breakfasts and dinners were wonderful, in the relaxed atmosphere of the courtyard. And Riad Helen's tireless cook and helper Fatiha was always looking for ways to make our... More 

Was this review helpful? Yes
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Well, thank YOU Richard for this great review ! You've been such nice guests that it was a real pleasure for us to have you at Riad Helen and to try to help you organize your stay in Morocco. We feel glad that you enjoyed the service we offer here and the breakfasts and meal Fatiha prepared for you (thank... More 

Cardiff, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 16, 2014

Beautiful riad, very calm and nicely decorated but it was the lovely guys who run the place which really makes it. They made us feel so welcome and couldn't have been more helpful. They organised taxis for us, gave maps and recommendations of places to eat and things to do. Everything about the place was lovely, from the smell as... More 

Was this review helpful? Yes
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hi Amanda, It's such a surprise to read your review there, as you and your family left our house more than 1 month ago ; we are happy to see that you kept good memories of your stay at Riad Helen ! Thank you so much for the nice words you wrote about the way we and Fatiha run the... More 

Zurich, Switzerland
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed November 8, 2014

Perfect host to newbies in Marrakesch. Maxime made us feel welcome AND helped us with further bookings AND served the best breakfast of all 4 riads we experienced on our stay in Marocco. We will like to come back again!

Was this review helpful? Yes
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Dominik & Joelle ! Thank you so much for having took a few minutes to write a review here ! We are very happy that you spent good times at Riad Helen. Feel free to join us if you plan to come back to Marrakech ; we will be happy to welcome you again in our house ! Best... More 

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