We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Riad Helen

Travelers' Choice award winner
138 derb Arset aouzal | Bab Doukkala, Marrakech 40000, Morocco
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Riad Helen
Professional photos View all
Browse nearby
Riad Helen
Write a Review

173 reviews from our community

Traveler rating
    160
    12
    1
    0
    0
See reviews for
30
91
11
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (173)
  • Mar-May only
    (56)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (48)
  • Dec-Feb only
    (44)
All months
There are newer reviews for Riad Helen
See the most recent reviews
Corby, United Kingdom
1 review
5 of 5 stars Reviewed December 28, 2014

We stayed for 3 nights in Marrakech, and I couldn't recommend a better place to stay! Mario & Maxime were so helpful in organising a transfer from the airport and on our arrival met us at the taxi and shown to the Riad. Before checking in we were welcomed with an amazing breakfast prepared by Fatiha. After we were given... More 

Was this review helpful? Yes
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello April ! WOW ! Thank you so much for this amazing review !!! We feel sincerely moved by all the nice things you wrote about what we do at Riad Helen. We already said that but it's really important for us that our guests feel comfortable in our house, like at home... We are glad that you enjoyed the... More 

Erlangen, Germany
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed December 25, 2014 via mobile

We spent 3 nights in this beautiful riad and we loved it. The riad is well located and we were able to reach every sight by walking. Our two hosts were very nice and gave us very helpful tips and maps. The breakfast was amazing!! We can only recommend this riad!!

Was this review helpful? Yes
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Christopher ! Thank you very much for your review there on TripAdvisor ! We are very happy that you and Blanca spent nice time here with us ! If you plan to come back to Morocco, please make a sign :-) Take care and Happy New Year ! More 

Santorini
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 15, 2014

It was a lovely place indeed! Thank Mario and Maxime for everything you’ve done for us! We had a great time with you. It is worth it to have dinner in the Riad, at least once during your stay. We never had better quality of food elsewhere around the restaurants of Marrakesh

Review collected in partnership with this hotel

Was this review helpful? Yes
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Palamas, Thank you so much for the nice words you left here ! We are very happy that you liked the riad and the way we run it. It's been a pleasure to have you with us and to talk a bit about living in Marrakech, living in Santorini and about... Platon ! Thank you also for what you... More 

Oxford
2 reviews
5 of 5 stars Reviewed December 11, 2014

We stayed in the Riad Helen, in the northern souks of the Marrakech Medina, for seven wonderful nights this December. Despite the fact we arrived pretty early in the day -n the taxi dropped us on the nearby street corner at about 9.30, there was Mario, waiting to guide us in through the teaming narrow streets and there was breakfast... More 

Was this review helpful? Yes
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Simon, What a nice surprise to read your wonderful review here ! We are very happy that you and Sylvia enjoyed your stay at Riad Helen. We try to do our best so our guests can feel the most comfortable in our house and we feel glad that you appreciated it. Thank you too for the kind words about... More 

Manchester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 1, 2014

We spent 2 nights at Riad Helen and it made our trip to Marrakesh extra special. We couldn't have asked for better hosts than Mario and Maxime. The room was great. We had breakfast on the terrace and my only complaint is that there was much more food than we could eat. We also had an evening meal in the... More 

Was this review helpful? Yes
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Philip & Jennifer, Thank you so much for your review there ! We are very happy that you enjoyed your stay in Marrakech and especially at Riad Helen ! It's been a real pleasure to welcome you in our house. Thank you too for the nice words about Fatiha's breakfast and cooking, it's very nice from you. Of course,... More 

Port Jefferson, New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 18, 2014

Our stay at Riad Helen could not have been more relaxed. Mario, Maxime and their staff were always available for whatever we needed - taxis, directions, sightseeing advice, restaurant recommendations etc. The breakfasts and dinners were wonderful, in the relaxed atmosphere of the courtyard. And Riad Helen's tireless cook and helper Fatiha was always looking for ways to make our... More 

Was this review helpful? Yes
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Well, thank YOU Richard for this great review ! You've been such nice guests that it was a real pleasure for us to have you at Riad Helen and to try to help you organize your stay in Morocco. We feel glad that you enjoyed the service we offer here and the breakfasts and meal Fatiha prepared for you (thank... More 

Cardiff, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 16, 2014

Beautiful riad, very calm and nicely decorated but it was the lovely guys who run the place which really makes it. They made us feel so welcome and couldn't have been more helpful. They organised taxis for us, gave maps and recommendations of places to eat and things to do. Everything about the place was lovely, from the smell as... More 

Was this review helpful? Yes
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hi Amanda, It's such a surprise to read your review there, as you and your family left our house more than 1 month ago ; we are happy to see that you kept good memories of your stay at Riad Helen ! Thank you so much for the nice words you wrote about the way we and Fatiha run the... More 

Zurich, Switzerland
Contributor
18 reviews 18 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 8, 2014

Perfect host to newbies in Marrakesch. Maxime made us feel welcome AND helped us with further bookings AND served the best breakfast of all 4 riads we experienced on our stay in Marocco. We will like to come back again!

Was this review helpful? Yes
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Dominik & Joelle ! Thank you so much for having took a few minutes to write a review here ! We are very happy that you spent good times at Riad Helen. Feel free to join us if you plan to come back to Marrakech ; we will be happy to welcome you again in our house ! Best... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 22, 2014

Maxime and Mario were SO wonderful! They were so helpful from the very beginning to the very end, even walking me to and from my taxi when I arrived and when I left. Their place is so beautiful and comfortable and the breakfast Fatima makes is delicious. I only have good things to say about them and their home :)... More 

Was this review helpful? Yes
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Kristy, We want to thank you very much for your review there ! We feel glad that you enjoyed your short stay at Riad Helen. About walking with you from the taxi, it's nothing, really. We know that when you arrive it can be a little bit hard to find your way to the house. Thank you too for... More 

Amsterdam, The Netherlands
1 review
5 of 5 stars Reviewed October 20, 2014

Another perfect stay at Riad Helen. Mario & Maxim did their ultimate again to make us feel welcome and happy for our unfortunatly too short stay. The tranquility and beauty of Riad Helen is medicinal, specially when arriving from a stay in the desert for 3 weeks. Crisp whte sheets, rose-petals on your bed, the wonderful tedilect shower, it was... More 

Was this review helpful? Yes
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Ka !!! Thank you sooo much for having took time to write a review here ! We feel very glad that you enjoyed your second ? third ? (you're now a regular guest !) stay at Riad Helen. It's always a pleasure to welcome you and Wendy and all the other "Morocco fans" who accompany you or come here... More 

Questions? Get answers from hotel staff and past guests. Ask a question

115 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (84)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (6)
Viewed
Bathroom (1)
Viewed
Dining (10)
Viewed
Family/play areas (1)
Viewed
View from room (3)
Viewed
Other (60)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Hotel & grounds (13)
Viewed
Dining (6)
Viewed
Room/suite (7)
Viewed
Bathroom (5)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question