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138 derb Arset aouzal | Bab Doukkala, Marrakech 40000, Morocco
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Riad Helen
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Ranked #33 of 1,040 Marrakech B&B and Inns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Cristina R
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129 people have reviewed this hotel

Traveler rating
    118
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22
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
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English first
1 review
5 of 5 stars Reviewed 2 weeks ago

Our experience at Riad Helen couldn't be better. The riad is really beautiful with 5 cosy rooms. The solarium at the terrace is just wonderful, even for relaxing nights. Maxime and Mario are the perfect hosts: friendly and very nice people. You can always have little talks with them, they are always ready to help and to share the best... More

Was this review helpful? Yes
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Cristina, hello Daniel ! Thank you very much for your quick and nice message ! You two have been immediately charming guests ; it's been a pleasure to welcome you and to chat with you both. We are happy that you enjoyed the house and we thank you for recommending to stay here ;-) If you come back to... More

Amsterdam, The Netherlands
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here two times this year and each time we loved it. Mario and Maxime are very gentle hosts, who will make your stay perfect. It is very clean, has a lovely decoration (not too much Arabic like most riads in Marrakech), beautiful bathroms with tadelekt walls, and has just a few rooms (I believe 5) Do take time... More

Was this review helpful? Yes
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Wendy ! It's always such a pleasure to here news from you ! Thank you so much for your review here ! You already know that Riad Helen is your house in Marrakech, where you and your friends will always be welcome (next time you need to stay longer !) Thank you too for being so supportive on our facebook... More

Santorini, Greece
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you are visiting Marrakech then stop looking and stay here! The location is central but off the main street so still quiet (however make sure you ask for directions), the Riad is beautiful but what sets it apart are the hosts Mario and Maxim who spoil you with generosity and make it so easy to enjoy Marrakech. All of... More

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Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Matthew ! Thank you so much for having taken time to write this nice review here ! We feel glad that you enjoyed your stay at Riad Helen :-) We hope that you liked the next days in Casablanca too. Wherever you are now (maybe not anymore in Morocco), we wish you to spend good times and thank you... More

Washington DC, District of Columbia
Contributor
13 reviews 13 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 18, 2014

We were impressed with the Riad Helen from the moment we made our reservation. We received a warm welcoming email signed by Maxime and Mario (the two French-born managers of the property) confirming our reservation and telling us of amenities included in the rate (including breakfast, wi-fi and "our attention and kindness"). As they advised us in the email, once... More

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Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Anna, hello John, We are so happily surprised reading your review here ! It's been a long time that you left Morocco and Riad Helen and we want to thank you for not having forgotten us ! :-) We feel glad that you enjoyed the way we run the riad. We try to do the best we can, from... More

2 reviews
5 of 5 stars Reviewed May 25, 2014

This riad is a pure jewel in the heart of the medina, at walking distance from Jemaa el fna square. The place is beautiful and well kept, the service is attentive and friendly, the breakfast is generous, the upstairs terrace is nice and peaceful and the hosts Mario and Maxime are extremely helpful, friendly and polite. I'd stay there hands... More

Was this review helpful? Yes
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Antonio ! It's nice to hear news from you ! Thank you for having taken some time to write these kind words about your stay at Riad Helen ! It's been a pleasure to welcome you there and we are happy that you enjoyed your stay. We don't know where you are now but we wish you all the... More

Canberra, Australia
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 22, 2014

Extremely attentive hosts, this was more like a very friendly B&B. The room was very good and very Moroccan. The included breakfast was exceptional and we chose to have the very well priced dinner, cooked by the amazing in house chef (about 30 euros for two people for a 3 course meal consisting of a most beautiful local soup and... More

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Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Sue, hello Wayne ! We are a little bit late but we thank you for your nice message here ! We feel very glad that you liked your short discovery stay in Marrakech. We've been very happy to meet you both, curious and friendly guests ; we really like when people who don't know each other take time to... More

Colchester, United Kingdom
1 review
5 of 5 stars Reviewed May 18, 2014

If like us, you have been wading through many reviews of the all the Riads available, look no further!!!! We wanted to experience a stay in a Riad and decided on the Riad Helen and I'm so glad we did. Our hosts Mario and Maxime were brilliant, providing us with maps, advise, water etc - nothing was too much trouble.... More

Was this review helpful? Yes
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Mel, We want to thank you sooo much for the time you took to write your review there ! Actually, we are thinking of hiring you to advertise on Riad Helen :-) ! Seriously, it was a real pleasure to have you home with Carl. We tried to be nice hosts as you've been nice guests and we are... More

Milan, Italy
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 27, 2014 via mobile

This was one of best riads we stayed at during our trip in Morocco. It is not the easiest to find but we parked the car in the car park beside the mosque and called the owner who came to the car park to meet us. We had dinner at the riad and it was excellent! Moroccan soup, lamb, artichoke... More

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Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Ciao a tutti ! Thank you so much for your nice review ! We've been very happy to welcome your little group and we feel glad that you liked your stay at Riad Helen. We always try to make our guests stay as comfortable as possible so if you enjoyed it, we did a good job :-) And thank you... More

Apeldoorn, Gelderland, Netherlands
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 12, 2014

We had an absolutely wonderful stay in Riad Helen. The hosts make sure you have everything you need and breakfast is the best you can wish for on the sunny rooftop terrace. The atmosphere in the Riad is lovely. It's an oase in the busy Medina where you instantly feel at home. We recommend enjoying a home cooked Moroccan 3... More

Review collected in partnership with this hotel

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Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Nina ! Thank you so much for having taken a few minutes to write some words about your stay at Riad Helen ! It was a real pleasure to have you and Nicolai home ; you've been very nice and quiet guests. Thank you also for your nice words about Fatiha's breakfast and cooking. It's true that she does... More

Roscommon, Ireland
Top Contributor
63 reviews 63 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed April 9, 2014

Firstly i found the location of this Riad just perfect, Close enough to the main square (10 mins) but far enough away from the madness, in a tranquil quite area and very close to an excellent restaurant. We were warmly greeted by Mario and Maxime and Fatiha appeared like magic with refreshing mint tea and nibbles,we had arrived earlier than... More

Was this review helpful? Yes
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Lloyd ! Thank you very much for having taken time to write some words about your stay at Riad Helen, as you promised :-) We are very touched by all the nice things you say, especially about the service we offer and, of course, about the amazing work Fatiha does at the kitchen (with Touria helping). It was a... More

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Additional Information about Riad Helen

Address: 138 derb Arset aouzal | Bab Doukkala, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range (Based on Average Rates): $
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Bathroom (5)

Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Official Description (provided by the hotel)
Between the great Bab Doukkala mosque and Dar El Bacha Palace, gateway to the antiques district, Riad Helen is only 10 minutes walk from the famous square Jemaa el Fna.Its 5 spacious and bright rooms are equipped with a double bed (possibility of an extra bed in one of them). In bathrooms covered with tadelakt (traditional Moroccan plaster) you will find towels, bathrobes and shower brand Les Sens de Marrakech.The Riad has a central patio with fountain where you can enjoy your breakfast or meals. Unless you prefer the dining room, convivial or terrace and a beautiful view over the rooftops of Dar El Bacha Palace.At Riad Helen there is no preset menu. ... more   less 
Number of rooms
5

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