We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Riad Helen

Travelers' Choice award winner
138 derb Arset aouzal | Bab Doukkala, Marrakech 40000, Morocco
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Riad Helen
Professional photos View all
Browse nearby
Riad Helen
Add Photo Write a Review

178 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    164
    13
    1
    0
    0
See reviews for
32
91
12
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (178)
  • Mar-May only
    (60)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (48)
  • Dec-Feb only
    (42)
All months
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Riad Helen is a beautiful place to stay. Mario and Maxime are fantastic hosts, taking care of the smallest of details and offering excellent recommendations for their favorite things to do in Marrakesh (all of which are amazing so take them up on their suggestions!). It's convenient, yet enough off of the main paths that it is a tranquil hideaway... More 

Was this review helpful? Yes
Los Angeles, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Riad Helen was one of our favourite places to stay - it is beautiful, located centrally but just tucked away enough to be tranquil, and impeccably clean. Fatiha's breakfast which we had every morning on the rooftop terrace was delicious - and Maxime & Mario are by far the most welcoming and helpful hosts we have come across. Thanks for... More 

Was this review helpful? Yes
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hi there ! Thank you so much for your review there ! We are very happy that you keep good memories of your stay at Riad Helen. It's been a real pleasure to welcome you in our house. Thank you for all the nice things you wrote about the house and about the way Fatiha and us run it ;... More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed April 16, 2015

Mario and Maxime were wonderful hosts. They were friendly and accommodating, always available throughout the day but not intrusive. The room was beautiful and well taken care of, the breakfasts delicious and the roof deck was a great escape from the craziness that is Marrakech. We took the cooking lesson with Fatiha, which was well worth it. Our meal was... More 

Was this review helpful? Yes
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Amanda ! Thank you so much for your review ! It's been a while since you & Jeff left Riad Helen but you didn't forget us ; we are very touched ! It's been a pleasure to welcome you both, and for Fatiha to share with you her cook's secrets :-) We are very happy that you enjoyed your... More 

London, United Kingdom
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed March 6, 2015

My husband and I had a wonderful time staying at Riad Helen. Maxim and Mario, the proprietors, are incredibly helpful - they went well beyond the level of service we would expect, arranging transfers and excursions, helping us out when we got a bit lost and generally just being excellent hosts. The housekeeper Fatiha was also brilliant; her breakfasts were... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hi Rebecca ! Thank you so much for your wonderful review ! It's been a real pleasure to welcome you & Andrew at Riad Helen and we feel glad that you enjoyed your stay with us ! It's a pity that you got sick during your stay... You'll have to come back ! :-) (We hope that you feel better... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 4, 2015 via mobile

Had a beautiful 5 nights in Riad Helen. Staff were more than amazing and the room we stayed in was beautifully presented. We loved having our wonderful breakfast on the roof terrace in the morning sun. Great location, only 10 min walk away from the main square and very close to the best restaurants. Would recommend to everyone. Will be... More 

Was this review helpful? Yes
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hi Annabelle ! Thank you very much for your nice review ! It's been a pleasure for us to welcome you & Greg, and to see you coming back at Riad Helen for your last night, after a trip to Mirleft. We are very happy that you liked the house, the area, breakfast... well, everything ! You'll be welcome if... More 

Cairns, Australia
2 reviews
5 of 5 stars Reviewed March 1, 2015

If you are looking to stay in a traditional riad whilst in Marrakech, I cannot recommend riad helen enough. Its near to the market streets but is tucked away round the back so it is nice and quiet. The rooms are very comfy and have lots of light. The owners are brilliant, they are laid back guys who will help... More 

Was this review helpful? Yes
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hi Neil ! What a nice surprise to read your review ! Thank you so much for all the wondeful things you wrote about your stay at Riad Helen ! We are really happy that you and Carissa enjoyed the days you spent there in January. We want to thank you especially for what you said about the service we... More 

Stockholm, Sweden
1 review
5 of 5 stars Reviewed February 24, 2015

Riad Helen is an absolutely beautiful riad with a great location in Marrakech medina. We had a wonderful stay and our hosts Maxime and Mario were very kind and helpful, took time to help us whenever we needed, showing us nice restaurants and booked transport when we wanted to go to touring. I highly recommend Riad Helene, you can´t ask... More 

Was this review helpful? Yes
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Agneta, Thank you very much for having posted your review there ! We are very happy that you enjoyed your stay with us, with your friend Jenny. It's been a pleasure to welcome you both and to take time to talk with you. Of course, thank you for your nice words about the house and how we run it... More 

Chamonix, France
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 12, 2015

What can I say about mine and my sisters stay in this fantastic little riad. Amazing, we could not have asked for more Maxime and Mario were the perfect hosts with a great team around them the femme ménage (housekeeping) were great Kaltoum and Fatiha were inredibly welcoming and friendly and kept the riad in the highest standard of cleanilness,... More 

Was this review helpful? Yes
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Jessica & Olivia ! Thank you so much for having taken time to write a few (wonderful) words about your stay with us ! We feel sincerely glad that you enjoyed your stay at Riad Helen. It's been a pleasure for us too to welcome you in our house. We told Fatiha and Keltoum all the nice words you... More 

San Francisco, California
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 25, 2015

We had a great stay at the charming Riad despite both of us having colds. Maxime and Mario were great hosts and made sure we were very comfortable. The two were always available anytime we needed them. In addition, Fatiha, made sure we were well taken care of by going out to get us lemon and honey for our tea.... More 

Was this review helpful? Yes 1
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Leslie & Eric ! Thank you sooo much for your nice review here ! We are very happy that you enjoyed your stay at Riad Helen, despite the fact that you were sick :-( We are glad that you felt comfortable in our house and that you've been satisfied with the service we offer there with Fatiha (and Kaltoum... More 

Urbana, Illinois
2 reviews
5 of 5 stars Reviewed January 13, 2015

From our first contact, Mario and Maxime helped us plan an unforgettable trip to Morocco. I can’t recommend their place enough! Before our arrival they coordinated our train travel to Fez, suggesting itineraries and purchasing our tickets in advance (these can only be bought in country). Their hospitality continued on our arrival as they greeted us with tea and snacks,... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Dustin, Thank you so much for your nice review here ! We are very happy that you and your family enjoyed your stay at Riad Helen ! We know that it's not so easy to organize a trip to Morocco from the US, especially when you plan to visit several cities, so it's normal for us to try to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

115 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (84)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (6)
Viewed
Bathroom (1)
Viewed
Dining (9)
Viewed
Family/play areas (1)
Viewed
View from room (2)
Viewed
Other (62)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Hotel & grounds (13)
Viewed
Dining (6)
Viewed
Room/suite (7)
Viewed
Bathroom (5)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay