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All 460 Marrakech hotels

Four Seasons Resort Marrakech

5.0 of 5 Hotel   |   1 Boulevard de la Menara, Marrakech 40000, Morocco
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Four Seasons Resort Marrakech
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Ranked #76 of 460 hotels in Marrakech
A recent review
5 of 5 stars reviewed 1 week ago
Npasxa Athens, Greece
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390 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Marrakech, Morocco
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 of 5 stars Reviewed 4 days ago NEW

I am currently on my second day of my stay here. Everything is hard work to arrange. Each request to the front desk or concierge requires a second follow up. The reception and concierge staff are not same standard you would find in Paris, New York, Mumbai, Hawaii, or London Four Seasons. The standard response is "it is a busy... More

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Felix M, General Manager at Four Seasons Resort Marrakech, responded to this review

Dear Sojam50, This is one of the fabulous things of the Social Media, of being communicated. As hard as it is to know and hear that one of our guests is unhappy, it is the good opportunity to work on it real time. You were going through an amount of frustration Sojam50, as you were going through the beginning of... More

Athens, Greece
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed at Four Seasons Marrakech for 3 nights in April 2014. One word . Amazing. We were for free upgraded to a suite . The entrance with the flowers and the harp player make your arrival something you will never forget. Surrounding gardens and pools an oasis . Fantastic room . Excellent service , 2 swimming pools one for... More

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Felix M, General Manager at Four Seasons Resort Marrakech, responded to this review

Dear Npasxa, You are so so nice to write about us, to take the time to say good things about the team and the Resort. Thank you very much. I am Felix Murillo, the General Manager of the Four Seasons Resort Marrakech. I only hope that one day you return, please let me know, my direct email address is felix.murillo@fourseasons.com.... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We stayed at this amazing hotel to celebrate our 20th Wedding anniversary last week and I can say the service by the staff was incredible. We have stayed in good hotels all over the world but the service has never been so good. On the first morning at breakfast the mangoes in the fruit section had run out, when I... More

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Felix M, General Manager at Four Seasons Resort Marrakech, responded to this review

Dear LoveHoliday22, You know what is special. What our waiter did during your stay, as much as others may say, can not be trained. This was something that came directly from his heart. I did not know. And he did not tell anybody. It is so special that you mentioned it to me, because it gives me the chance now... More

Hartley Wintney, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I spent a couple of days in the luxury of Four Seasons Marrakesh celebrating our Silver Wedding Anniversary, I think we struck "Gold." !! The service given by every member of staff was of most high courteous standard. The interior was a treat with lavish bouquets of roses everywhere. Our bedroom spacious with al view of beautiful... More

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Felix M, General Manager at Four Seasons Resort Marrakech, responded to this review

Dear DandJW1989, We are the ones that are very grateful for you to have chosen us to celebrate this special landmark in your life. Thank you. And let me know if I may be of any assistance at all, my direct email address is felix.murillo@fourseasons.com. Yours cordially, Felix More

Copenhagen, Denmark
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at Four season for a week in late Feb 2014. We bought pick up service from the airport and paid approx. 100 Euro, however the hotel lies literary 10 min. from the airport with a taxi. So it is a total rip off - we recommend just paying a taxi driver out side instead. Our hotel room/suite was... More

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london
2 reviews
2 of 5 stars Reviewed 1 week ago

Went only to snoop around and to eat lunch. We ordered chicken curry that turned out to be more chicken than curry. Still very new so needs time to mature. At moment little sense of place, few trees, lots of cement. Beautiful water features. You can sense it's corporate-owned and expect it to be what it is, a safe reliable... More

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Felix M, General Manager at Four Seasons Resort Marrakech, responded to this review

Dear aliceinmaasailand, One lunch it takes to go down the numbers, one lunch. But as someone said in Hospitality we are as good as our last meal... And yours was not memorable. I am so sorry for it. And as much as it hurts the low rating, I thank you very much for being there and take the time to... More

Cowes, Isle of Wight, UK
Top Contributor
63 reviews 63 reviews
27 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago

Four Seasons We stayed here for a week in late March. Check in: our taxi pulled up under the covered entrance and we were guided onto a red carpet and into the main communal area. We were given time to relax on a settee with a mint tea while the staff checked us in. Our rooms were upgraded and I... More

Was this review helpful? Yes 1
Felix M, General Manager at Four Seasons Resort Marrakech, responded to this review

Dear eclipsemullet, Thank you, thank you, thank you. For taking the time, for being so thorough, for being nice to us. My name is Felix Murillo, I am the General Manager of the Four Seasons Resort Marrakech. It was a nice moral boost the other day to read your review. Please forgive me if it took a few days to... More

Southampton
Top Contributor
122 reviews 122 reviews
24 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is really one of the best hotel I stayed in. I went for a conference for 4 days and really enjoyed the food, sun and bedroom. It is hard to fault anything in this hotel except maybe the price. But then again quality always comes at a price! Overall a beautiful hotel. It is in the centre but not... More

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Felix M, General Manager at Four Seasons Resort Marrakech, responded to this review

Dear Pascal G, My name is Felix Murillo, I am the General Manager of the Four Seasons Resort Marrakech. I read your note and I just look forward now to print it and share it with the team. It feels good. You have been very kind and I really respect you. Thank you. May I take the opportunity to say... More

New York, New York, United States
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great pool scene. Great service. Great overall ambiance. BEST ROOM SERVICE IN THE GAME. This is the place to stay if you want to visit Marrakech but dont want to feel gross/dirty/crowded/overwhelmed. It is about 5 min cab from Medina (center of town), and the setting of the hotel makes you feel like youre in an exotic country. The restaurants... More

Was this review helpful? Yes 1
Felix M, General Manager at Four Seasons Resort Marrakech, responded to this review

Dear CLonds, Thank you very much for coming all the way to Marrakech. For you to come here, you had to stop over in London. It is a long flight! you could have chosen to go to other resorts much closer to home. I am Felix Murillo, the General Manager of the Four Seasons Resort Marrakech. Thank you for your... More

Haslemere, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Context - we stayed seven nights at the beginning of February - being very lucky with the weather, we were able to enjoy the pool area of the hotel most days, as well as using many of the hotel amenities, restaurants and going on two excursions recommended by the hotel (not pre-booked). Room (ground floor) classic decor, all modern amenities,... More

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Additional Information about Four Seasons Resort Marrakech

Also Known As:
4 Seasons Resort Marrakech
Four Seasons Resort Marrakech Hotel Marrakech
Four Seasons Resort Marrakech Hotel
Address: 1 Boulevard de la Menara, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Marrakech
#11 Family Hotel in Marrakech
#33 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Resort Marrakech 5*
Official Description (provided by the hotel):
Marrakech refreshed: Located adjacent to the Menara Gardens, just a five minute drive from the exotic energy of the ancient Medina, Four Seasons offers a fresh Moroccan perspective: a calming resort-hotel with a light Moroccan touch. The inspiring retreat combines an impressive spa, landscaped pools, gardens and event space with a contemporary design that augments the sense of airy luminosity. Welcoming and uplifting, the hotel offers couples, families and groups a stylish oasis within an intriguing ancient city. ... more   less 
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