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All 460 Marrakech hotels

Kenzi Club Agdal Medina

4.5 of 5 Hotel   |   Avenue Mohamed VI | Zone Touristique Agdal, Marrakech 40000, Morocco
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Kenzi Club Agdal Medina
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Ranked #175 of 460 hotels in Marrakech
A recent review
5 of 5 stars reviewed 6 days ago
Caroline J Manchester, United Kingdom
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1,893 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Edinburgh
Contributor
17 reviews 17 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Absolutely shocking!! DO NOT GO!!! ROOMS- DIRTY, unsafe sockets (see pic), Air- Con not working, ONE toilet roll for over 2 days, bed was rock hard and bumpy- waking up with sore back or shoulders every day, ANTS (see pic)!!!! We reported all the problems several times and NOT one person bothered sorting it out. ANTS were everywhere inc bed,... More

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Manchester, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I had an amazing week at the Kenzi Club - fantastic hotel, high standard, very clean and good food. The staff were wonderful, and the entertainment team were so lovely - especially Fati and Deano. I've stayed at many luxury hotels around the world and would recommend the Kenzi club to anyone.

Was this review helpful? Yes 2
Edinburgh, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I stayed in Agadir last year and had a fantastic stay. However this time round was terrible. The hotel looks nice from the outside however if you dive in a bit closer its not so nice. The food is not so bad, But slightly repetitive. The rooms were a decent size but very dirty. Out sheets always had black marks... More

Was this review helpful? Yes 1
Bristol, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

A group of us arrived for a 60th birthday. We were greeted well with cold towels and a lovely refreshing drink. We arrived early as early flight so knew we weren't able to get into rooms straight away. We waited half hour to be even spoke to. As the tour operator left he whispered to a member in our group... More

Was this review helpful? Yes 3
clubagdal, Service qualité at Kenzi Club Agdal Medina, responded to this review

Dear Guest, Thank you for sharing your experience at Kenzi Club Agdal Medina with us and other Tripadvisor users.We read with great disappointment that we failed in providing you the experience you were expected and we apologize for all inconveniences.However since your last stay on September, we made a lot of changes and fixed most of dysfunctions that you mentioned... More

Portsmouth, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This is by far the worst hotel we have stayed at. The air conditioning is controlled by the reception and is set to heat during the months of March and April. The rooms smelt of sewerage. The balcony was totally overgrown by plants and looked straight into the room opposite. After explaining all of this to the night reception manager... More

Was this review helpful? Yes 5
Asse, Belgium
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We visited this hotel in march 2014. It's a nice hotel, not very big, but with a very nice ,friendly and polite staff.The rooms are organised as small riads in a garden full of olive trees.The beds are quite hard and the room is noisy, you can hear everything your neighbours are doing. The hotel has 2 outside pools, one... More

Was this review helpful? Yes 2
clubagdal, Service qualité at Kenzi Club Agdal Medina, responded to this review

Dear Guest, Thank you very much for your detailed comments posted on TripAdvisor following your recent stay with us. I was delighted to read that you appreciated the hotel and grounds, our friendly and polite staff and found our services to your satisfaction. I was pleased you enjoyed our breakfast buffet and found the food at the restaurant varied. Please... More

Bury, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Very good 4star hotel, food excellent good choice and always well displayed , the restaurant is classy and will give you a full bottle of wine if wanted.rooms are large and well appointed,large pools with plenty of sun loungers,lots of activities air gun shooting etc,hotel is 70 percent French but most staff speak enough English,lively bar all inclusive up to... More

Was this review helpful? Yes 2
clubagdal, Service qualité at Kenzi Club Agdal Medina, responded to this review

Dear Guest, Thank you for taking the time posting feedback and for recommending Kenzi Club Agdal Medina to TripAdvisor users. This is a honour for us. It is a pleasure to read that you enjoyed your stay and that you find all the staff very friendly and helpfull. As a hotel we pride ourselves in delivering a high quality of... More

Chichester, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We visited the Kenzi Club 2 years ago and our return visit in March 2014 with high expectations were more than met. The staff were incredibly polite, always friendly, courtesy and service was second to none. The food and selection available was excellent for all three daily meals.Several evenings had a 'themed 'menu which was also good. We took our... More

Was this review helpful? Yes 1
clubagdal, Service qualité at Kenzi Club Agdal Medina, responded to this review

Dear Guest, We would like to thank you for your wonderful review and for sharing your experience at Kenzi Club Agdal Medina. We are thrilled that you had an enjoyable stay and that the quality of our services was up to your expectations.We are also delighted that you appreciated the attention and avaibilty of our staffs and that you found... More

Top Contributor
60 reviews 60 reviews
47 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Overall this is a very nice resort and we did enjoy our holiday here, however there are some minor drawbacks which are clearly a lack of supervision and proper management. Our room was very large with the balcony facing a construction site (working from 7 to 5) which didn't really bother us. If you want your room to be cleaned... More

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I recently spent 3 nights here with six friends and was very pleasantly surprised especially after the hotel I stayed in on my last trip to Marrakech. The rooms were beautiful and kept very clean the grounds were immaculate and the food and drink delicious and plentiful. The staff were so polite and helpful and I must give special thanks... More

Was this review helpful? Yes 3
clubagdal, Service qualité at Kenzi Club Agdal Medina, responded to this review

Dear Jane F, Thank you for taking the time to share your feedback within this platform following your stay here at Kenzi Club Agdal Medina. It was a great pleasure to read that you had an enjoyable time with us and that you found all of our services to your satisfaction.It was encouraging to read that you appreciated our well-maintained... More

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Additional Information about Kenzi Club Agdal Medina

Also Known As:
Kenzi Club Agdal Medina Hotel Marrakech
Kenzi Club Agdal Medina Hotel
Address: Avenue Mohamed VI | Zone Touristique Agdal, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#40 Business Hotel in Marrakech
#69 Luxury Hotel in Marrakech
#86 Family Hotel in Marrakech
#263 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Kenzi Club Agdal Medina 4.5*
Official Description (provided by the hotel):
A pioneer in its category. This hotel-club provides a full range of activities together with the best contemporary design by architect Imaad Rahmouni. Modernism and discovery can be shared by families or friends, in one of the best leisure hotels in Morocco, located by the Atlas Mountains, in the middle of 10 hectares centenarian olive trees.Accommodation 9 riads 254 double or triple rooms (32 m²) and 60 suites (53 m²) – all with private balcony . ... more   less 
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