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Zalagh Kasbah Hotel and Spa

Zone Touristiqur Agdal Lots 18 | Avenue Mohamed VI, Marrakech 40000, Morocco
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Zalagh Kasbah Hotel and Spa
Best prices for: 1 room 1 guest
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Ranked #345 of 472 Hotels in Marrakech
A recent review
4 of 5 stars reviewed 2 days ago
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471 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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2 reviews
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for three nights for a weekend break as we found a good deal. There were 4 of us in a standard quad room with a pool side view. To our surprise we had 4 very comfortable single beds rather than 2 doubles. The hotel was lovely inside and out the room was spacious and extremely CLEAN and... More 

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1 review
1 of 5 stars Reviewed 4 weeks ago

We stayed in this hotel for 1 night last week. As we where part of a large group (Libya Rally) it was a bit hectical upon arrival. We had a room on the ground floor near the second swimming pool. At night there was the prize giving ceremony and dinner at our balcony. The waiters had put lots of tables... More 

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Zalagh Kasbah H... H, Administrateur at Zalagh Kasbah Hotel and Spa, responded to this review

Dear Clients, We thank you for your comments and please rest assured that we will duly investigate the points raised in your review. At the same time, we are pleased to understand that you were satisfied with the facilities of the hotel in general. Giovanni More 

Travelers are raving about these Marrakech hotels

Newcastle, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We have stayed twice at this hotel - the first time for a few days and then recently for a week. We came back because on the first stay we were impressed by the room, the facilities and even though the staff could be slow to serve and help on reception - they were friendly. The second time we stayed... More 

Was this review helpful? Yes 1
Zalagh Kasbah H... H, Administrateur at Zalagh Kasbah Hotel and Spa, responded to this review

Dear Clients, First of all we thank you very much for having chosen our hotel a second time. We are pleased that you liked some of our facilities. Concerning the Moroccan Race which took place this year in April, we understand that it was a slight discomfort to you to stay in our hotel right during this however short period.... More 

Harrogate, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I arrived two days ago as part of a part of approximately 400 people at the end of the 2015 Libya rally. obviously the stay must have been booked in for a substantial time. Hotel facilities are ok, as you would expect for a mid range Moroccan hotel, rooms fine , pool fine reception fine etc However the service was... More 

Was this review helpful? Yes 2
Zalagh Kasbah H... H, Administrateur at Zalagh Kasbah Hotel and Spa, responded to this review

Dear Clients, We thank you for you comments and we very much regret the inconvenience caused. At the same time, we are pleased to understand that you were satisfied with most of our facilities. It is true that the large Rallye group required a bigger effort in terms of service and we have duly assessed your criticism. We will continue... More 

Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 19, 2015

We went with family 3 adults and an infant, this was our first visit to marrakech but certainly not the last. This hotel was very nice, our room very spacious with a massive leather corner sofa! And a beautiful garden view. Staff were incredibily helpful, especially bushra, abdisiazinne and the rest of their team, hotel is in an excellent location... More 

Was this review helpful? Yes 1
Zalagh Kasbah H... H, Administrateur at Zalagh Kasbah Hotel and Spa, responded to this review

Dear Client, We thank you very much for your positive comments and for having appreciated the facilities of our hotel as well as the service of our staff. It is our aim to constantly improve the service thus always fully satisfy our clientele and we look forward to welcoming you again at our hotel in the near future. Giovanni More 

Nottinghamshire, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 16, 2015

The hotel itself has the makings of a hidden gem, the rooms and pool area are stunning. Sadly the service is not matching the hotel. That's not to say that there arent some pleasant staff members (there are) but the main complaint was the dining staff. Who in any country would clear dishes from a table and re-set the table... More 

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Zalagh Kasbah H... H, Administrateur at Zalagh Kasbah Hotel and Spa, responded to this review

Dear Clients, We thank you for your remarks concerning the service in our restaurants and we very much regret the inconvenience caused. Again recently, we have reviewed the setting of the facilities in our restaurants and the situation of our service has now much improved. We will continue to closely supervise the efficiency of the changes implemented as to fully... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 8, 2015

Lovely hotel. Great staff. Definitely going back. Great ambience. Pools were clean and beautiful. Plenty of space. Rooms lovely. Lots of open space so you never get the feeling of over crowding. Something for everyone. Spa very nice. Not far from the main area of Marrakech.

Was this review helpful? Yes 1
Zalagh Kasbah H... H, Administrateur at Zalagh Kasbah Hotel and Spa, responded to this review

Dear Clients, We are most grateful for your very positive comments. We will endeavour to always improve our service to the full satisfaction of our clients and we look forward to welcoming you soon again at our hotel. Thank you for your choice. Giovanni More 

Madrid
Top Contributor
139 reviews 139 reviews
49 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed April 3, 2015

The hotel is around 4kms from the touristic area, so a taxi is required for everything (At walking distance there is only a modern shopping centre that includes a MediTel shop, useful for telephone cards). The main problem of the hotel was the lack of a proper WiFi connection, which nowadays is inadequate for any modern hotel.

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Zalagh Kasbah H... H, Administrateur at Zalagh Kasbah Hotel and Spa, responded to this review

Dear Client, We thank you for your comments. With regards to WiFi we are pleased to inform you that the connection has now been strengthened. At the same time, our complimentary shuttle service, new 17-seater bus, is always available to our clients every day of the week for the free of charge transfers from the hotel to the famous square... More 

Sfax, Tunisia
Contributor
11 reviews 11 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 31, 2015

I spent 5 days in this hotel in the occasion of a conference and despite the big number of delegates, we had no problems. Great location and good service. The food was overall ok with a wide variety to choose from. Good rooms with a nice view.

Was this review helpful? Yes
Zalagh Kasbah H... H, Administrateur at Zalagh Kasbah Hotel and Spa, responded to this review

Dear Client, We thank you very much for your positive comments. We are very happy to learn that you were pleased with the services rendered during your conference and that you liked the hotel and its location. We hope to be favored by your choice again on your next trip to Marrakech. Giovanni More 

Chandigarh, Chandigarh, India
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 27, 2015

this is really a big property and pool at centralized location .This hotel is always full with group delegations .But management needs to improve the quality of service . This is the first hotel i have seen where no complimentary bottle of water in room. i request the management to kindly provide complimentary water bottles along with tea preparation arrangements... More 

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Zalagh Kasbah H... H, Administrateur at Zalagh Kasbah Hotel and Spa, responded to this review

Dear Clients, We thank you for your comments and we have duly noted your advice. We will duly consider your suggestion of providing a complimentary bottle of mineral water in the room which, as a matter of fact, is already part of the additional "extras" to be implemented in the near future as an improvement of service to our clientele.... More 

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