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Riad l'Oiseau du Paradis

27, Derb Cherrata | Arset El Houta, Marrakech 40000, Morocco
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212 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Riad l'Oiseau du Paradis
See the most recent reviews
South Florida, Florida
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed September 5, 2014

My husband and I stayed here for about three days while we toured Marrakech. Sarah was so helpful arranging a taxi to pick us up from the airport and our cab driver parked and walked us to the riad, so we had no problems finding it. Once inside we found ourselves in a beautiful, peaceful oasis. Wassim, the nighttime manager,... More 

Was this review helpful? Yes 1
brigitte l, Responsable relations clients at Riad l'Oiseau du Paradis, responded to this review

Hey! so glad that you spent a great times here in riad L'oiseau du paradis!!! Everybody are happy to had you here. We will be so happy to see you again!! You are welcome and thanks a lot for this fabolous and descriptive message!!! Sarah, Wassim, Karima,Habiba and Rachida! More 

New York City, New York
1 review
2 of 5 stars Reviewed August 6, 2014

This place is quite noisy. Our room had windows facing both the front of the hotel and the interior courtyard. So while we tried to sleep, there was street noise well into the morning (it was Ramadan, so the kids were routinely up through 4am). Then we'd be welcomed with the morning by the noise of the staff/guests, as early... More 

Was this review helpful? Yes
Riad_Oiseau_Paradis, Responsable relations clients at Riad l'Oiseau du Paradis, responded to this review

Oh what a pity!! I understand you that you don't have a stay meet your expectations, but to say the exact words that in real was said from you it is not fair. If I remember what you said, you told me that is no Your problem that we don't have the money back, and I propose to you, when... More 

Morris Plains, New Jersey
Level Contributor
70 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed July 20, 2014

Even though it is in the medina, it is in a quiet place. Finding the medina was a little bit of a challenge for our cab driver. Taxis cannot drive up to the medina and beware of people pretending to belong to the medina and get hold of your luggage and walk for about 5 minutes and demand a ton... More 

Was this review helpful? Yes
Riad_Oiseau_Paradis, Responsable relations clients at Riad l'Oiseau du Paradis, responded to this review

I'am very happy that you spent a great stay in the riad and Marrakech!!! Thank you for this excellent comment! Kind regards Sarah More 

New York City, New York
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 19, 2014

I couldn't have been happier with my stay at the Riad l'Oiseau du Paradis. Sarah was extremely helpful in helping me to plan my stay at the riad, responding promptly to a number of emails about a variety of questions and concerns I had regarding my stay in Marrakesh. When I got to the riad, she and Wassim made sure... More 

Was this review helpful? Yes 1
Riad_Oiseau_Paradis, Responsable relations clients at Riad l'Oiseau du Paradis, responded to this review

It was a pleasure to serve you!! Hope you FINALLY get back your luggage! All the riad team thank you and hope to see you again (with all your stall it will be better!) You are such a positive person, you enjoyed your stay in despite of your missed luggage. Kind regards Sarah More 

Toronto Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 25, 2014

This riad is a well kept and comfortable place to stay. Service could not have been better and breakfast was excellent. It's an easy walk into the market. Very notable is that Sara arranged for a company to drive us to our stay in the desert and on to Fez. She chose very well and this was the best driver... More 

Was this review helpful? Yes
Riad_Oiseau_Paradis, Responsable relations clients at Riad l'Oiseau du Paradis, responded to this review

Thank you it was a real plaesure to satisfy you, I'am so happy that you spent a beautiful stay in Morocco!!! All the team thank you and hope to see you again!!! Best regards Sarah More 

Saint Paul, Minnesota
Level Contributor
74 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed June 6, 2014

We stayed here for four nights. Sarah had arranged for a hired car to meet us at the airport. Marrakech is a little hard to navigate a first so this is probably the best thing to do. We also used this service to return to the airport. This is not a large place. Probably like most of the riads. A... More 

Was this review helpful? Yes
Riad_Oiseau_Paradis, Responsable relations clients at Riad l'Oiseau du Paradis, responded to this review

Hi, I wanna thank you for this excellent message! I'am very happy that you had a great stay with us!!!! Hope to see you soon!! Take care Sarah More 

Toronto, Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 25, 2014

Lovely little riad! our party had 4 adults and 2 children (11 & 8 years old). The riad was clean and quite. Breakfast was wonderful and varied each morning. Mint tea was free anytime you wanted it. Staff was extremely helpful and courteous at every turn. They took care of planning a 3-4 day trip to the desert and up... More 

Was this review helpful? Yes 1
Riad_Oiseau_Paradis, Responsable relations clients at Riad l'Oiseau du Paradis, responded to this review

Hi, such a great time with you!! i'am very proud of the team made you very comfortable and helpfuly! You are welcome to come back next time!! Take care all the family! Sarah and the riad team More 

Bristol
Level Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed May 6, 2014

Great friendly service and superb breakfast. Fresh orange juice breads/pancakes/toast/cake every morning. Simple but good and not a cereal in sight. We had the 2 rooms on the top floor-very comfortable and basic with an area to sit out and have a drink. We had dinner there on our first night and was probably the best we had in 5... More 

Was this review helpful? Yes
Riad_Oiseau_Paradis, Responsable relations clients at Riad l'Oiseau du Paradis, responded to this review

Thank you I'am very happy that you had a great stay with us. We are fix everything don't worry, I'am listening to our guests and will improve the place will you make you have an another stay here! Kind regards Sarah More 

Manchester, United Kingdom
2 reviews
1 of 5 stars Reviewed April 3, 2014

I wish there was a Zero rating on here. First and foremost, the riad did not feel safe at all. After paying for the room and taxi transfer, we would have been better off paying for a better class riad. The living conditions were not good -- everything felt very forced, from the welcome to the check in. There was... More 

Was this review helpful? Yes
Riad_Oiseau_Paradis, Responsable relations clients at Riad l'Oiseau du Paradis, responded to this review

Hello, I would like you to know AGAIN, that I'am very sorry about your riad's bad feeling. I did apologise if you read again your email, And you accepted my apologise. I understood that the riad didn't comfort you, is your feeling and I had hoped your stay could be great, all the team would work for that. I explained... More 

Bridgnorth
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 22, 2014

Five nights and everything went well. Mouad welcomed us and served every breakfast and was a perfect host. Each breakfast was different from the previous and filled you up prior to that day's exertions. We had one evening meal which was very tasty and reasonably priced. The four towels were changed every day and the building overall appeared spotless.

Was this review helpful? Yes 1
Riad_Oiseau_Paradis, Responsable relations clients at Riad l'Oiseau du Paradis, responded to this review

Thak you very much, I'am very happy that you had a great stay with us!!! See you soon! Sarah and the team More 

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