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Marrakech Ryads Parc & Spa by Blue Sea

Douer Ouled Benrrahmoun | El Bour, Marrakech 40000, Morocco
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Marrakech Ryads Parc & Spa by Blue Sea
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1,106 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I stay 4 nights in this hotel, it was fabulous, good service and all the staff was Lovely. We booked all our excursions and taxis from adam's travel, agency in the lobby of the hotel, with correct prices, and Best customer service. I want Just to say thanks for the sales manager achraf, he was very helpful. I recommend ryads... More 

Was this review helpful? Yes
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

I stayed here with a group of 12 hens and the overall stay was okay. The pool is amazing and the rooms are decent. Most of the staff were friendly enough but they did accuse my friend of lying when they made a mistake exchanging her money from pounds to dirham. Our taxi driver as nice as he was, was... More 

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1 of 5 stars Reviewed 2 days ago NEW via mobile

The rooms had no WiFi which was very disappointing. The hotel lacked basic services such as calling a taxi for residents. My friends and I were particularly disappointed by the fact that the only person who could call us a taxi was charging us extortionate prices for example £20 for 5 minute journey. This service was provided by a company... More 

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Travelers are raving about these Marrakech hotels

3 of 5 stars Reviewed 2 days ago NEW

Overall hotel was nice. Pool was clean and food was good. WiFi only available in reception. Do not book an excursion with the guys in the lobby as the prices are a rip off and they don't give you all the information you need to know. They will lead you into a tourist trap. Refer to the activities section of... More 

Was this review helpful? Yes
London, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

The staff aren't just rude, most just simply ignore you and seem annoyed by your presence! We were told nothing about the hotel/meals/safe upon arrival. They charge you daily to use the safe- we just locked our suitcases with our valuables inside. Theft is rife and there was a peeping Tom in the pool toilets and a girl left in... More 

Was this review helpful? Yes 5
Blue Sea H, Responsable relations publiques at Marrakech Ryads Parc & Spa by Blue Sea, responded to this review

Dear Guest First of all, I would like to thank you for having chosen for your last trip in Marrakech. It seems that your experience with us didn't meet your expectations, and we would like to present our sincerest apologizes for the troubles you have met during your stay. Be sure that all your remark has been considered by our... More 

Bradford, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This was our first every family holiday. My daughters 12,11 did all the research and upon arrival we wanted to change the room, the reception staff & manager saw to this. The rooms were impeccably clean, spacious and two bedrooms were separated by a door. The balcony sliding patio had a problem it didn't lock. The air-con (or in our... More 

Was this review helpful? Yes 5
Blue Sea H, Responsable relations publiques at Marrakech Ryads Parc & Spa by Blue Sea, responded to this review

Dear guest, Thank you so much for your comment regarding your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your... More 

common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW via mobile

I booked this hotel as a surprise 4 night get away for my partners birthday, asked for early check in and assumed as standard check in was 12pm anyways we shouldn't have had a problem. I was wrong. Once we got to the hotel we had to fill yet another form out (same as the airport) once handed in the... More 

Was this review helpful? Yes 2
Truro, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

this is not your typical all inclusive hotel...... there was very little service for all inclusive guests, those staying at the hotel who were paying for food on a meal by meal basis were given "special treatment". It caused me to complain for the first time ever at a hotel. There was no snack bar available as stated in the... More 

Was this review helpful? Yes 1
Blue Sea H, Responsable relations publiques at Marrakech Ryads Parc & Spa by Blue Sea, responded to this review

Dear Gerry S First of all, I would like to thank you for having chosen for your last trip in Marrakech. It seems that your experience with us didn't meet your expectations, and we would like to present our sincerest apologizes for the troubles you have met during your stay. Be sure that all your remark has been considered by... More 

Kent, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We arrived at the hotel at 12.30 (ish) if you read the your booking form it does say check in isn't till 2pm, so they gave us our all inclusive wrist band and sent us to the pool for a beer (happy days). The room was very clean and made up nicely, only problem was one of the plugs was... More 

Was this review helpful? Yes 4
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

It was the worst hotel I have been to in my entire life, First of all the location of this hotel, it is not a 20 minute walk from the city, or any shop in fact it is an hour walk away from a small store which only sells water and few types of fruit. Secondly the excursion organizer at... More 

Was this review helpful? Yes 1
Blue Sea H, Responsable relations publiques at Marrakech Ryads Parc & Spa by Blue Sea, responded to this review

Dear Tahir M First of all, I would like to thank you for having chosen for your last trip in Marrakech. It seems that your experience with us didn't meet your expectations, and we would like to present our sincerest apologizes for the troubles you have met during your stay. Be sure that all your remark has been considered by... More 

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