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Royal Decameron Issil

3.5 of 5 Circuit De La Palmeraie, Marrakech 1572 , Morocco
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Royal Decameron Issil
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Royal Decameron Issil
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522 reviews from our community

Traveler rating
    162
    228
    74
    35
    23
See reviews for
196
193
16
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (522)
  • Mar-May only
    (157)
  • Jun-Aug only
    (119)
  • Sep-Nov only
    (139)
  • Dec-Feb only
    (107)
All months
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed with friends for long weekend.Booked 8 rooms 6months ago...checked reviews,most were 4,5-5....we checked in,reception young girl very unprofessional and really don't care about the guests,maybe the reason that we all English speaking,older lady on reception was nice.All rooms were split,I asked would it be possible to try to put us closer,as hotel was almost empty that weekend,she said no....reason,I... More 

Was this review helpful? Yes 1
Dudley, United Kingdom
Contributor
20 reviews 20 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 1 week ago

Just back woohoo first my usual gripe alcohol in plastic is just WRONG!!! but once staff get used to you you will get it in glass spirits all taste the same sickly sweet complex is beautiful could do so much more with it if you aren't French you aint going to the ball cinders had some great conversations with most... More 

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Rooms were okay but staff were very unhelpful. We were forced to pay a 770 euro all inclusive fee, not mentioned when booking initially and our names weren't on their system despite advance booking online and showing the confirmation email. Lady at reception was quite rude and practically laughed in our faces. Good hotel but definitely needs to work on... More 

Was this review helpful? Yes 3
Brighton, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We (me, husband and 3yr old son) stayed in the Royal Decameron Issil in October 2014 and had a fantastic time! Yes, it's mostly a French speaking hotel, but if you make a slight effort in French the staff respond really well and they all tried out their English on us. What was nice was that there weren't too many... More 

Was this review helpful? Yes 1
Inverbervie, Scotland, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed here with a friend for a week in December. The hotel is situated in beautiful landscaped gardens. The main building holds the restaurant, bar and reception and the rooms are laid out throughout the grounds along with the spa, sports facilities etc. The pool looked lovely and was very clean but we didn't use it as the water... More 

Was this review helpful? Yes 2
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 3, 2014 via mobile

I was a bit worried after reading some of the bad reviews on trip advisor, I think I must have been in a different hotel. There is not only French visitors in this hotel we met some lovely people from England, Italy, Dutch, Senegal and many more. The room we stayed in 65 was large clean and well decorated. All... More 

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Bishops Stortford, England, United Kingdom
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed November 23, 2014

The hotel is actually very nice and having been to Marrakech before, the issues with total absence of any information or assistance from the reception staff wasn't so much of an issue. They do however shoot themselves in the foot a bit, because they aren't even encouraging you to make the most of the hotel. The rooms are nice enough,... More 

Was this review helpful? Yes 1
Auchinleck, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed November 21, 2014

Just home from this hotel. Staff were OK at reception. They do understand you and speak good English (most of staff). Our concern was arriving at night and ATM not working. Also transport shuttle free bus not for our booking and as there is nothing outside of hotel used taxis which added up. No other choice. Food OK room OK... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 17, 2014 via mobile

We are at the hotel presently. I visited a year ago and came back after a good experience but service has deteriorated. Reception staff were very unhelpful. Also beware they state there is a free bus to Marrakech but it is not available unless you book with Thomas Cook. Staff were very unhelpful and would not call taxi's we stood... More 

Was this review helpful? Yes 1
Ipswich, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 22, 2014

Firstly we found it quite difficult to converse with the reception staff who were mostly French speaking. We didn't have a laptop with us and there were no facilities provided at the hotel. Our room was very basic, no fridge and had very large (2" long), high speed, cockroaches type beetles to greet us on our arrival. Also it had... More 

Was this review helpful? Yes 3
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Additional Information about Royal Decameron Issil

Address: Circuit De La Palmeraie, Marrakech 1572 , Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Royal Decameron Issil 3.5*
Number of rooms: 104
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Also Known As:
Royal Decameron Issil Hotel Marrakech

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