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Palais Jena & Spa

Certificate of Excellence
Route de l'Ourika Km 8, Tasseltant, Marrakech 40000, Morocco
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1 room 1 guest
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97 Reviews from our TripAdvisor Community

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Traveler rating
    45
    27
    15
    6
    4
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27
35
2
3
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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There are newer reviews for Palais Jena & Spa
See the most recent reviews
Camberley, United Kingdom
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed February 10, 2015

We visited on a budget weekend early February, unfortunately the weather was not kind so what was planned as a 'chill by the pool' weekend, turned into a chilly excursion based weekend. Temperatures were about 13 - 15 deg C Unfortunately the hotel was cold! The air con in our clean and basic room could be turned up, but as... More 

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kabile E, Responsable relations clients at Palais Jena & Spa, responded to this review
Google Translation

Merci pour votre avis si enthousiaste. Nous sommes heureux de vous avoir procuré un agréable séjour. Nous sommes navré que... More 

London, England, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 6, 2015

We booked in to this hotel as part of a package, thinking we'd get something comfortable but average. Instead we found that we'd got a great hotel, exrtremely comfortable, with staff who bent over backwards to be helpful. The hotel was 8km from the centre of Marrakesh, but we found that an advantage as the hotel was so peaceful. It's... More 

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kabile E, Responsable relations clients at Palais Jena & Spa, responded to this review
Google Translation

Merci pour votre avis si enthousiaste. Mimi, le chat de l'hôtel, est très heureux d'avoir de vos nouvelles. Nous sommes... More 

Dallas, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 15, 2015

We found this hotel last min as we traveled on a last min trip to Marrakech. With no plans for hotel accommodations, I asked the mother and daughter where they were staying and we followed. The hotel was actually cheap onsite then it was online. The hotel staff was very friendly, provided us travel advice, currency exchange and affordable activities.... More 

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Rogiet, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 10, 2015

Just stayed here for 4 nights. Can't fault the hotel, rooms clean and spacious, food excellent,all staff friendly and attentive. Excellant value for money we paid - expected budget hotel and service but actually it was 5 star from start to finish. We will definitely return!

Was this review helpful? Yes 1
Cranbrook, United Kingdom
Level Contributor
7 reviews
5 of 5 stars Reviewed December 19, 2014

The staff here are very welcoming and friendly. The rooms good size, with the biggest beds ever, Enough room for 4. We had a car so the few miles into town was easy but plenty of buses. Evening meals were great, my son had his favourite dish ever. Breakfast OK, fresh pancakes, but we left the luncheon meat and foil... More 

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St. Albans, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 14, 2014

Just returned from a 4 night stay b and b at this hotel. Originally booked half board but changed to b and b at the last minute which I now regret. The hotel is a 15 min journey from the town centre and there isn't any cafe/restaurants within walking distance to go for an evening meal. The evening meals were... More 

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south west uk
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed November 28, 2014 via mobile

just returned from 4 nights half board at this hotel, lovley hotel and bedrooms very large clean and comfortable . The food was ok breakfast was nice continental style served to you at the table in the garden room next to the pool very nice , as for the dinners in the evening you had a choice of the menu... More 

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Taunton, United Kingdom
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 24, 2014

We stayed here for 4 nights. It was lovely. The rooms are clean and we had a nice verandah overlooking a garden. The food was excellent. Just over £10 for a 3 course meal excluding drinks. Pool was clean and garden area pleasant. There are a few cats about which we didn't mind, but not a place to go if... More 

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Edinburgh, Scotland, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 22, 2014

I am happy to agree with the positive tone of other recent reviews.All efforts were made by all staff to make us feel welcome & comfortable. Birthday celebrations & cheerful noisy gatherings of guests were tolerated good-naturedly.You need to like cats - Mimi , her 2 kittens & Zoe have a special role in creating such a chilled atmosphere. Hamid... More 

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Newcastle upon Tyne, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed November 19, 2014

The hotel exceeded our expectations: our spacious room opened onto a beautiful, well planted garden with a private table just adjacent to the pool and bar. The style of the hotel was contemporary without being impersonal and retained a distinctly moorish flavour. The beds were very comfortable and we were impressed by the discreet embedding of the arconditioning into the... More 

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