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Palais Jena & Spa

Certificate of Excellence
Route de l'Ourika Km 8, Tasseltant, Marrakech 40000, Morocco
Hotel amenities
Palais Jena & Spa
Best prices for: 1 room 1 guest
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Ranked #61 of 201 Specialty Lodging in Marrakech
Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 weeks ago
shards2015
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87 reviews from our community

Traveler rating
    39
    26
    13
    5
    4
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24
33
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2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (25)
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1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed for 2 weeks in april and we had a lovely time. The weather was gorgeous (averaging 30*C), The staff were friendly and helpful, the rooms were cleaned every single day to a good standard and the hotel itself was modern, cosy and clean but still with an air of traditional marrakech. The grounds are pretty with roses and... More 

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London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 15, 2015

We stayed at the Palais Jena in March 2015. The position of the hotel was ideal for us as it was far enough away from the city centre but a cab ride away from the busy market. Rooms were clean and tidy with a small garden area, everything worked in the room although there was no room safe so valuables... More 

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 26, 2015

We booked hotel outside center to rest in calm and enjoy spa hamam and swimming pool indoor but it was in repair No excuse and making spa&co in a same group hotel was a don't care option And a new swimming pool was started in garden, a big hole was done and no security or advise, it s very dangerous... More 

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2 reviews
4 of 5 stars Reviewed March 20, 2015

Hotel was great value clean and friendly. The breakfast was quite substantial. The only drawback is that it is 8 kilometres from Marrakech. There is a bus stop 100 metres from the hotel but on the walk to the stop there are children who pull up beside you on their bikes looking for money. This is very intimidating. Also make... More 

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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 17, 2015

Having recently stayed in the most awful hotel in my life in Turkey, I was very reluctant to take a risk on another Arabic hotel albeit in a wholly different country. All I wanted was a bit of peace and quiet with, hopefully, some sunshine, decent food and a half decent room. Palais Jena promised to be Four Stars but... More 

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Hannover, Germany
Reviewer
5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 25, 2015

We stayed at Palais Jena, in Feb 15, for five days, half board and had an excellent stay. If we return to Marrakesch, we would definately stay at the Jena. The food was excellent, with a simple continental breakfast and superb supper. Supper always had two choices, ranging from tagine to lamp chops. The staff could not have been more... More 

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Eastbourne East Sussex England
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 20, 2015

We stayed only for four nights on a short early break. This hotel was so clean, with staff who all went out of their way to make such a pleasant short stay. The weather had just started to warm up, and the room had very efficient air conditioning to keep the chill off, and in the public areas the staff... More 

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Camberley, United Kingdom
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed February 10, 2015

We visited on a budget weekend early February, unfortunately the weather was not kind so what was planned as a 'chill by the pool' weekend, turned into a chilly excursion based weekend. Temperatures were about 13 - 15 deg C Unfortunately the hotel was cold! The air con in our clean and basic room could be turned up, but as... More 

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London, England, United Kingdom
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 6, 2015

We booked in to this hotel as part of a package, thinking we'd get something comfortable but average. Instead we found that we'd got a great hotel, exrtremely comfortable, with staff who bent over backwards to be helpful. The hotel was 8km from the centre of Marrakesh, but we found that an advantage as the hotel was so peaceful. It's... More 

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Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 15, 2015

We found this hotel last min as we traveled on a last min trip to Marrakech. With no plans for hotel accommodations, I asked the mother and daughter where they were staying and we followed. The hotel was actually cheap onsite then it was online. The hotel staff was very friendly, provided us travel advice, currency exchange and affordable activities.... More 

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