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Palais Jena & Spa

4.0 of 5 Route de l'Ourika Km 8, Tasseltant, Marrakech 40000, Morocco
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Certificate of Excellence 2014
Palais Jena & Spa
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Palais Jena & Spa
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61 reviews from our community

Traveler rating
    25
    20
    10
    4
    2
See reviews for
21
19
1
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (61)
  • Mar-May only
    (13)
  • Jun-Aug only
    (14)
  • Sep-Nov only
    (20)
  • Dec-Feb only
    (14)
All months
1 review
5 of 5 stars Reviewed 1 week ago

The hotel is an oasis of peace and quite away from the vibrant city but close enough to enjoy all the sites and atmosphere that Marrakech has to offer. All the staff provided us with excellent service day and night and created a family atmosphere. We stayed half board and both the breakfast and evening meals were excellent and provided... More

Was this review helpful? Yes
Romford, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We went on a deal for 4 nights in February which is a lovely time to visit, the days were warm and sunny, but could get a little chilly in the evenings. The staff were all very friendly and tried to help where they could, their English was ok, but it helped that we had a little French as well... More

Was this review helpful? Yes 1
Kidderminster, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for 4 nights from 18-22 sept and were really sad to leave. The hotel is an oasis, really clean and comfortable and the staff were all lovely. It helps if you can speak some French but they have some English and go out of their way to ensure you have a great stay. We ate once at... More

Was this review helpful? Yes 1
Cambridge
Senior Reviewer
7 reviews 7 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 28, 2014

We had a very mixed experience of the hotel. Some of the staff were really friendly (breakfast and lunch) but the evening staff were not very helpful including the ones at reception. The rooms were clean. The breakfasts were nice, no food was wasted in your normal buffet style. I would note that on the dinner menu there is no... More

Was this review helpful? Yes 7
Brussels, Région De Bruxelles-Capitale, Belgium
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 8, 2014

My boyfriend and I had an enjoyable stay at Palais Jena. The rooms are spacious and clean, the bed is comfortable, the bathrooms are nice and big, and it was cool and quiet. The employees are all very nice too, and more than willing to help you with any requests. The resident cat is also very sweet and affectionate. Breakfast... More

Was this review helpful? Yes 4
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 13, 2014

We've stayed there from 31/03 to 4/4/2014. The hotel is great - very clean, nice atmosphere, very friendly staff - not all of them can speak English but they will find a way to help you out! One of the lampshades in our bedroom was broken but working with some adjusts, but that was nothing, really. The breakfast was delicious... More

Was this review helpful? Yes 2
Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 23, 2014

The hotel is out of town which has the advantage of being away from the bustle of the Medina. We were lucky to find the services of a very reliable driver Abdul who drove us everywhere we wanted to go throughout our stay including a day trip up into the Ourika Valley and to the Supratours bus station for our... More

Was this review helpful? Yes 2
Gloucester, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 6, 2014

We visited this hotel as a family of four We enjoyed our stay at this hotel. The staff were friendly and welcoming, and went out of their way to accommodate us and make our stay pleasurable. The rooms were cleaned every day to a high standard and the facilities were good. You get to use the shuttle bus into Marrakesh... More

Was this review helpful? Yes 3
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 7, 2014 via mobile

A nice hotel to stay. The staff are very helpful . The rooms are great. A couple of things that needs to be looked at, a daily shuttle to the medina and vegetarian dishes. But if you said that you are vegetarian, they would do something for you. I really enjoyed my stay. And would return next time i go... More

Was this review helpful? Yes 2
London, United Kingdom
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 2, 2014

Me, my boyfriend, mother and her partner stayed at the hotel for 4 nights. The room was comfortable and quiet. The heating was needed but this is because it was colder than expected at this time of the year. Not the hotels fault of course. The room was cleaned daily. The food was nice but not big portions. You can... More

Was this review helpful? Yes 1
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Additional Information about Palais Jena & Spa

Address: Route de l'Ourika Km 8, Tasseltant, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Palais Jena & Spa 4*
Number of rooms: 31
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Also Known As:
Palais Jena And Spa
Palais Jena Hotel Marrakech

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