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Palais Jena & Spa

4.0 of 5 Route de l'Ourika Km 8, Tasseltant, Marrakech 40000, Morocco
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Certificate of Excellence 2014
Palais Jena & Spa
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Palais Jena & Spa
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67 reviews from our community

Traveler rating
    29
    20
    11
    4
    3
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21
24
1
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (67)
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    (13)
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    (26)
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    (14)
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Newcastle upon Tyne, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW

The hotel exceeded our expectations: our spacious room opened onto a beautiful, well planted garden with a private table just adjacent to the pool and bar. The style of the hotel was contemporary without being impersonal and retained a distinctly moorish flavour. The beds were very comfortable and we were impressed by the discreet embedding of the arconditioning into the... More

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London
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

When we arrived outside this hotel I thought 'oh dear' but a modest, inconspicuous frontage hides a little gem of a hotel. The service is excellent the staff could not be more friendly, the bedrooms large and airy, spotlessly clean, the food very acceptable, the lounge area comfortable. The on site rep Hamed is very helpful happy to chat. This... More

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Curzon, France
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We changed our hotel at the last minute to this one because we wanted somewhere relaxing. That's exactly what we got plus much, much more. Christophe, Said and their team are constantly attentive, smiling and eager to please. Breakfast was plentiful and the half board well worth taking. We ate in the conservatory each night by candlelight and had a... More

Was this review helpful? Yes 1
Hampshire, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the hotel for 3 nights back in June in a superior double room. The room was lovely, clean and a great size, the bathroom was very authentic with traditional Moroccan interior. The food was great and very well priced. We were served with traditional Moroccan tea and cakes on arrival which was great :) My favorite part... More

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 14, 2014

The hotel is an oasis of peace and quite away from the vibrant city but close enough to enjoy all the sites and atmosphere that Marrakech has to offer. All the staff provided us with excellent service day and night and created a family atmosphere. We stayed half board and both the breakfast and evening meals were excellent and provided... More

Was this review helpful? Yes 2
Romford, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 28, 2014

We went on a deal for 4 nights in February which is a lovely time to visit, the days were warm and sunny, but could get a little chilly in the evenings. The staff were all very friendly and tried to help where they could, their English was ok, but it helped that we had a little French as well... More

Was this review helpful? Yes 2
Kidderminster, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 23, 2014

We stayed here for 4 nights from 18-22 sept and were really sad to leave. The hotel is an oasis, really clean and comfortable and the staff were all lovely. It helps if you can speak some French but they have some English and go out of their way to ensure you have a great stay. We ate once at... More

Was this review helpful? Yes 2
Cambridge
Senior Reviewer
7 reviews 7 reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 28, 2014

We had a very mixed experience of the hotel. Some of the staff were really friendly (breakfast and lunch) but the evening staff were not very helpful including the ones at reception. The rooms were clean. The breakfasts were nice, no food was wasted in your normal buffet style. I would note that on the dinner menu there is no... More

Was this review helpful? Yes 7
Brussels, Région De Bruxelles-Capitale, Belgium
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 8, 2014

My boyfriend and I had an enjoyable stay at Palais Jena. The rooms are spacious and clean, the bed is comfortable, the bathrooms are nice and big, and it was cool and quiet. The employees are all very nice too, and more than willing to help you with any requests. The resident cat is also very sweet and affectionate. Breakfast... More

Was this review helpful? Yes 5
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 13, 2014

We've stayed there from 31/03 to 4/4/2014. The hotel is great - very clean, nice atmosphere, very friendly staff - not all of them can speak English but they will find a way to help you out! One of the lampshades in our bedroom was broken but working with some adjusts, but that was nothing, really. The breakfast was delicious... More

Was this review helpful? Yes 2
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Additional Information about Palais Jena & Spa

Address: Route de l'Ourika Km 8, Tasseltant, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Palais Jena & Spa 4*
Number of rooms: 31
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Also Known As:
Palais Jena Hotel Marrakech
Palais Jena And Spa

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