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All 461 Marrakech hotels

Sofitel Marrakech Palais Imperial

5.0 of 5 Hotel   |   Rue Harroun Errachid | Hivernage, Marrakech 40000, Morocco
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Ranked #260 of 461 hotels in Marrakech
A recent review
4 of 5 stars reviewed yesterday
Bliksimstrale London, United Kingdom
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798 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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English first
London, United Kingdom
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed yesterday NEW

Hi there. Thanks for reading my review. We spent 4 nights at this hotel and it was comfortable, clean and tidy. Its a very traditional looking hotel with a nice outside area that includes a pool and plenty of sun loungers and couches. The finishings in the rooms is not to 5* standard and the feel of luxury is not... More

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London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed for 4 nights and booked through Thomson. Unfortunately our room booking did not reach the hotel but reception staff quickly found two rooms for us which were close together - well done. Unfortunately we were woken up at 6am by continual hammering on stone and ate breakfast at 9 ish amid the same continual noise. To be fair nobody... More

Was this review helpful? Yes 1
Mexico City, Mexico
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We stayed first 2 nights and was completely dissapointing. The hotel is just beautiful, but it is a luxury hotel in which the details are very important. Some areas are being restored and there is no care to covering these areas from guests. We reserved a king bed room, and we received double beds, the tv was not working as... More

Was this review helpful? Yes 1
Ahmed B, Directeur général at Sofitel Marrakech Palais Imperial, responded to this review

Dear guest , Frist of all I would like to thank for your coment regarding your stay at Sofitel Marrakech. I am so sorry that your experience did not meet your expectations especially concerning the noise of constructions ; please allow me to express my sincerest apologies. I wish to receive agin you in other to make you live an... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My brother, my daughter and I had waited so long to be checked into our rooms on arrival which resulted in my daughter and I being given an upgrade to a room next door to my brother's room as a gesture of apology and in celebration of my birthday! I had a lovely birthday dinner with my daughter on our... More

Was this review helpful? Yes 1
Wigan, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at the Sofitel for 4 nights in July 2014. The experience was pure luxury from the start. You never open a door yourself, there's always someone to do it for you! We were sat down with the concierge who explained everything and we were given cool towels to cool us down and mint tea. We had the biggest... More

Was this review helpful? Yes 1
Ahmed B, Directeur général at Sofitel Marrakech Palais Imperial, responded to this review

Dear guests, Iam very pleased to receive your positif coments concerning your stay with us. Our priority is to offer you the best service in terme of accomodation, restaurants etc As you are forward to coming back, we also are looking forward to receive you again in other to make you feel a different experience. Ahmed Benkirane Hotel Manager More

Hanoi
Contributor
19 reviews 19 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

Good location, beautiful property Small room, average quality in term of room facility Good breakfast Restaurant doesn't offer local many specialities, mainly western foods Pricing is expensive I stayed there for 3 nights as a business traveler.

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London
1 review
5 of 5 stars Reviewed 1 week ago via mobile

This Hotel is an impressine place. the rooms are okay, the vue is ok. but the service is just wonderful. the staff is so friendly. We stayed for 2 days and we were so glad to meet such a nice person : thank you SAMIRA for your kindness. We will come back soon.

Was this review helpful? Yes
Ahmed B, Directeur général at Sofitel Marrakech Palais Imperial, responded to this review

Dear guest, First of all I would like to thank your coments it was a real pleasure for us to know that our team has been above your expectation . I remain at your disposal Ahmed Benkirane Hotel Manager More

Helmond, The Netherlands
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We stayed 10 days and it was all just perfect. The personnel were all very helpfull. The always friendly Amina at the receptiondesk was very helpfull and always smiling, nezha from palais darkum serves with a smile. We had 2 dinners at l'orangerie, all i can say is that the food was very good and personnel are very friendly. Especially... More

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Ahmed B, Directeur général at Sofitel Marrakech Palais Imperial, responded to this review
Google Translation

Monsieur , Nous vous remercions pour vos commentaires suite à votre séjour à Sofitel Marrakech Palais Impérial. C’est avec grand... More

France
1 review
4 of 5 stars Reviewed June 17, 2014 via mobile

If you come to Marrakech try to stay at this spectacular hotel . The place is beautiful , the food exquisite and the service is the best we have ever had specially with Mss Hind she was the only person who takes care of us and smiling too and she is friendly person . Thank you one more time for... More

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Ahmed B, Directeur général at Sofitel Marrakech Palais Imperial, responded to this review

Dear MRS,, We very much appreciate your comments regarding your stay at Sofitel Marrakech Imperial Hotel . It is always a pleasure to receive positive feedback especially about the quality of all srvices in the hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff... More

Jaipur, India
Contributor
12 reviews 12 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 14, 2014

It was an extremely wonderful experience staying in this hotel. I stayed there for 3 nights. A night before I stayed in the hotel Opera Plaza. I could feel the difference right since the moment I checked in. Room was quite spacious and beautifully decorated. Breakfast too was very good. Swimming pool is huge and another pool was about to... More

Was this review helpful? Yes
Ahmed B, Directeur général at Sofitel Marrakech Palais Imperial, responded to this review
Google Translation

Monsieur , Nous vous remercions pour vos commentaires suite à votre séjour à Sofitel Marrakech Palais Impérial. C’est avec grand... More

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Additional Information about Sofitel Marrakech Palais Imperial

Address: Rue Harroun Errachid | Hivernage, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sofitel Marrakech Palais Imperial 5*
Reservation Options:
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Also Known As:
Sofitel Marrakech Palais Imperial Hotel Marrakech

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#11 Business Hotel in Marrakech #88 Family Hotel in Marrakech #102 Luxury Hotel in Marrakech #104 Spa Hotel in Marrakech #172 Romantic Hotel in Marrakech
Hotel Class
Official Description (provided by the hotel)
Sofitel Marrakech Palais Imperial stands out as a landmark in the heart of Marrakech with a striking architecture inspired by Arabian-Mauresque palace. It is close to historical monuments including the famous Jema El Fna square and less than 15 minutes far from Marrakech Menara airport. Let yourself be carried away by the palace atmosphere which makes Sofitel an ideal place for a romantic or family getaway. ... more   less 
Number of rooms
207

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