We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sofitel Marrakech Palais Imperial

Travelers' Choice award winner
Rue Harroun Errachid | Hivernage, Marrakech 40000, Morocco
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work directly with ACCORHOTELS.COM to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Sofitel Marrakech Palais Imperial
Professional photos View all
Browse nearby
Sofitel Marrakech Palais Imperial
Add Photo Write a Review

1,274 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    783
    262
    130
    66
    33
See reviews for
241
436
43
115
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1274)
  • Mar-May only
    (309)
  • Jun-Aug only
    (257)
  • Sep-Nov only
    (318)
  • Dec-Feb only
    (390)
All months
Toronto, Canada
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

The rooms are great and the staff is attentive. The bar closes early. Don't forget to go to the pool and hang out There is also a night club and casino next door The breakfasts are great try to eat outdoors

Was this review helpful? Yes
Fairfax, Virginia
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

As I have come to expect from Sofitel properties, the room was quiet and very comfortable and the breakfast simply sumptuous. The buffet lunch is, however over the top. It was included in our tour, and though I Don't usually like buffets, this one was amazing, if pricey. When we asked how much it would cost to have the buffet... More 

Was this review helpful? Yes
Zagreb, Croatia
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Wonderful 5* hotel with beautiful design and decoration of the building and common areas with marrocan touch, beautiful pools and orange smell all around. Though the rooms are like anywhere else in the would. As a huge chain hotel it was full of people and activities going on. Pretty expensive. Wifi in the room was really bad. If you prefer... More 

Was this review helpful? Yes
London
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is my fourth visit to this hotel, so it must being doing something right. This time however I have found myself wondering if the Sofitel Marrakech is worthy of another repeat visit in future. My main issues this time have been : - Dreadful wifi, same as previously - being an "open" network can't help with capacity issues -... More 

Was this review helpful? Yes
Cheshire(UK)
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Stayed for a long weekend. Hotel is in a great location with the heart of the city within a short walking distance away. However, crossing the main roads at busy times is one of the most perilous part of any journey by foot- find a local and cross the road with them! Taxis are reasonable alternative. Hotel exterior and interior... More 

Was this review helpful? Yes
AhmedBenkirane, Directeur général at Sofitel Marrakech Palais Imperial, responded to this review
Google Translation

Cher hôte, un grand bonjour de Marrakech! quel bel descriptif de chaque coin de l'hôtel, où on sent vraiment votre... More 

New York City, New York
Level Contributor
83 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The magic starts at the gate. There is security at the front gate and then costumed door persons and greaters at the front door. Next comes an enchanting well furnished lobby with a buzz of activity. The rooms are very well appointed. there is a great pool bar and a bar in the hotel as well as a Club on... More 

Was this review helpful? Yes
AhmedBenkirane, Directeur général at Sofitel Marrakech Palais Imperial, responded to this review
Google Translation

Cher hôte, ce fût un grand plaisir de recevoir un beau commentaire tel que le votre , plein de compliments... More 

London, United Kingdom
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 weeks ago

Had a great holiday here, looks beautiful - however be prepared to be treated differently if you are not rich. We booked a double but got put in a twin, took them an hour to sort out with no real apology. Reception tried charging us for having drinks from mini bar when we didnt have any. Could not be bothered... More 

Was this review helpful? Yes
AhmedBenkirane, Directeur général at Sofitel Marrakech Palais Imperial, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at Sofitel Marrakech . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However,... More 

Bloomfield Hills, Michigan
Level Contributor
4 reviews
5 of 5 stars Reviewed May 30, 2015

I was part of an Odysseys Unlimited tour group. The hotel is beautiful, the pool area sublime. We had an afternoon off and I spent it at the pool and in the pool. So relaxing! My lovely room overlooked the pool, and it also had a balcony, which was secluded and shaded. The decor everywhere, including the beautiful restaurants, was... More 

Was this review helpful? Yes
Glasgow, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 28, 2015

Sofitel has always been a favorite but this Hotel was the one that "Burst the bubble". Tardy and tired decoration was only matched by the staff's lack of care for their clients and service. As far as I am concerned this was an expensive mistake which will never be repeated. The Location was great, the city is marvelous, and most... More 

Was this review helpful? Yes
AhmedBenkirane, Directeur général at Sofitel Marrakech Palais Imperial, responded to this review

Dear guest, Thank you so much for your magnifique comment very encouraging for us in other to better serve you during your next stay. Best regards Ahmed Benkirane Directeur d'hôtel More 

palermo
Level Contributor
94 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 stars Reviewed May 20, 2015

When you book a room in 5 stars you feel it will be the best ! Unfortunally it s started badly first we booked a car to pic us at the airport because our flight will land late in yhe night...no car ..then my room was nt available because they can t find my booking so they asked my credit... More 

Was this review helpful? Yes 1
AhmedBenkirane, Directeur général at Sofitel Marrakech Palais Imperial, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at Sofitel Marrakech Imperial . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

746 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (396)
Viewed
Hotel & grounds (86)
Viewed
Room/suite (62)
Viewed
Dining (19)
Viewed
View from room (33)
Viewed
Pool/beach area (63)
Viewed
Bathroom (22)
Viewed
Business center/function rooms (2)
Viewed
Family/play areas (2)
Viewed
Other (107)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (295)
Viewed
Amenities (24)
Viewed
Junior Suite with Balcony (57)
Viewed
Pool (32)
Viewed
Prestige Suite with Balcony (88)
Viewed
Restaurants and Bars (32)
Viewed
Spa Pool (9)
Viewed
The Hotel (53)

Management photos: Courtesy of the property manager

Viewed
All management photos (55)
Viewed
Hotel & grounds (12)
Viewed
Room/suite (9)
Viewed
Dining (2)
Viewed
Other (32)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay