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All 461 Marrakech hotels

Sofitel Marrakech Palais Imperial

5.0 of 5 Hotel   |   Rue Harroun Errachid | Hivernage, Marrakech 40000, Morocco
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Sofitel Marrakech Palais Imperial
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Ranked #237 of 461 Hotels in Marrakech
A recent review
5 of 5 stars reviewed yesterday
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902 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

We spend nearly two weeks (August 2014) at the Sofitel Marrakech Palais Imperial and it was realy amazing. The hotel is very beautiful, clean and the service is one of the best in the world! Beginning with courteous people in front of the hotel, very kind people at the lobby - like Mr. Ahmed or Mr. Mehdi. The hotel and... More

Was this review helpful? Yes
Ahmed B, Directeur général at Sofitel Marrakech Palais Imperial, responded to this review

Dear guest, Thank you for your positif comment which I have really apreciated ; this will help us to double our effort to better serve you during your next stay with us . We are waiting you under tha magnifique sun of Marrakech so say you welcome back. Ahmed Benkirane, Hotel Manager More

1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

I had a fantastic time during my stay at the Sofitel Marrakech. The hotel has 3 outdoor swimming pools so it's easy to cool off during the hot sunny days. My room was very comfortable with a working fridge, AC, and running hot water! Breakfast & Lunch are buffet style with plenty of choices of food! Pretty much anything you... More

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Ahmed B, Directeur général at Sofitel Marrakech Palais Imperial, responded to this review

Dear guest, This is the first time when I take much time to answer my guest's comment us it is so magnifique and writeen in a very professional manner with manny words explaning you degree of satisfaction during your stay . I would like just to tell you one word wich is thank you ; because you make me feel... More

1 review
5 of 5 stars Reviewed 2 days ago NEW

the person who made my business trip easier was Miss Zohra, her professional attitude and quick response were noticeable, her smile even under too much load expresses her passion, we were a group of more than 80 persons but she was able to handle it perfectly

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Marrakech, Morocco
1 review
3 of 5 stars Reviewed 2 days ago NEW

Here for about 2 weeks on business. with the name Sofitel I was expecting much more.The rooms need a face lift bad, I was told we had a Jr. suite, not impress. Very thin walls. Good pool area with plenty of space to relax. The inclusive breakfast at Le Jardin was excellent, superb staff, specially Fatima and Rachida. Good and... More

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Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We booked this hotel through Kuoni in the UK, and got a pretty good deal (we thought) Then we arrived and realised we had got an excellent deal! A lovely hotel, and amazing breakfast (many thanks to the breakfast crew, Hicham, Fatima, Rachida, Nezha, Berd, Azlimand and Abderrahim, who made hotel breakfast much more than just food). The hotel itself... More

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Ahmed B, Directeur général at Sofitel Marrakech Palais Imperial, responded to this review

Dear guest, Thank you so much for your comment. Our So Spa is consisited to satisfy all your needs, to make you feel at ease especially after a long journey of many activities, and our massages are made by a very proffesionel therapeute in other to beautify your day and also to feel very wall espacially your body and spirit.... More

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Had a great stay here at the hotel for work. The service was descent, at times slow but this seems to be a common occurrence in morocco. That said, I had a wonderful room service guy named Atoul who made my room service experience make up for the lack of patio service! Thanks Atoul! Other than that it has been... More

Was this review helpful? Yes 4
Ahmed B, Directeur général at Sofitel Marrakech Palais Imperial, responded to this review

Dear guest, First of all I would like to thank you for your great comment wich I really appreciate. I am verry happy the your room service experience was above your expectation, this comment will help us to work hardly to make you feel an other new experience for your next stay. Ahmed Benkirane, Hotel Manager More

Algiers
Senior Contributor
46 reviews 46 reviews
28 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very luxury and charming hotel Design, pools, restaurants..a very high quality! I was in a standard room with balcony, was good enough for me. Everything was good for me, but I have two remarks though: Internet speed and sound isolation PS. We checked out early in the morning (before breakfast time), they have served us a quick breakfast with coffe,... More

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Ahmed B, Directeur général at Sofitel Marrakech Palais Imperial, responded to this review

Dear guest, Thank you so much for your positif feedback, It is pleasure for us to know that we have succed to make you fell a very nice staty and especially to remember all magnifique memories. I had the opportunity to have a look in your profile and I realised that you are a big traveler arround the world and... More

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Having a lovely time in this hotel. Extremely clean, super comfortable beds, fantastic food, efficient service and very, very friendly and helpful staff. I have been served by Youssef, who is extremely efficient and friendly.

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Ahmed B, Directeur général at Sofitel Marrakech Palais Imperial, responded to this review

Dear guest, I really loved your comment, us it is so short but it means a lot for us. I am verry happy that all our services was above your expectation , starting from the first impression during your welcom by our staff untill your memorable experience in our different spaces. Hence, Ithank you again for your comment and Ihope... More

2 reviews
5 of 5 stars Reviewed 1 week ago

First of all I would like to thanks wiam the wonderfull manager of restaurant and the bar laurence Special welcoming guest you feel yourself at home with her staff looking for your happiness and each detail for them is important many thanks to all of them

Was this review helpful? Yes
Ahmed B, Directeur général at Sofitel Marrakech Palais Imperial, responded to this review

Dear guest, Thank you for your coment, It was a real pleasure for us to know that you feel at home during your stay with us, this mean that we are succed to satisfy your needs and wants. We all remain at your disposal for any assistance. Ahmed Benkirane, Hotel Manager More

1 review
5 of 5 stars Reviewed 1 week ago

This is the 3th time me and my friends visited sofitel marrakech.. We had a really lovely stay, the room was nice and clean.. The night reception at the hotel where the best (Taha & Abdel rahim) Thank you again for your warm welcome. We hope to see you soon. xoxo S, N & T

Was this review helpful? Yes
Ahmed B, Directeur général at Sofitel Marrakech Palais Imperial, responded to this review

Dear Guest, thank you so much for your comment, it'is a real pleasure to us to know that our services had meet your expectation and we are very pround the the night service gave you a memorable service us they work hard all the night to make you feel at ease , safe and secure. We steal remain at your... More

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Additional Information about Sofitel Marrakech Palais Imperial

Address: Rue Harroun Errachid | Hivernage, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sofitel Marrakech Palais Imperial 5*
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Also Known As:
Sofitel Marrakech Palais Imperial Hotel Marrakech

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