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Sofitel Marrakech Palais Imperial

Travelers' Choice award winner
Rue Harroun Errachid | Hivernage, Marrakech 40000, Morocco
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Sofitel Marrakech Palais Imperial
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1,293 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Paris
Level Contributor
5 reviews
2 of 5 stars Reviewed yesterday NEW

Facilities are pleasant. we enjoyed the 3 swimming pools and had lunch every day by the pool . Food and staff are ok though over priced . Rooms were tiny and frankly quite old , the corridors look also poor maintained for a Sofitel. However the worst of all was the guests staying at the time at the hotel. Please... More 

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Having travelled extensively all over the world, I only write reviews of hotels when are extremely good, or extremely bad, and this hotel is extremely good and is worth mentioning to my fellow travelers. The hotel has several positive elements, a great location is one of them, as it is only a 5 minute drive from Marrakech Train station and... More 

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Pros: Room are clean and nice. Location is almost perfect (far away from noisy Medina) Very good pool for small babies. Very good baby club. Cons: Rude staff at reception Worst room service (you need to wait 50 minutes to receive bottle of water, or to stay on room service line for 20 minutes) Expensive drinks (6.5 EUR for small... More 

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Taunton, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

the Sofitel Marrakech is situated in a quiet part of the City within easy reach of the main attractions. On arrival guests are are made to feel very welcome by the reception staff. The hotel manager and the Guest Relation Manager are approachable and willing to solve any problems however small. Depending on where one chooses to eat either in... More 

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Bern, Switzerland
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

On a whim, I decided to spend the weekend in Marrakech and ended up booking at the Sofitel Marrakech Palais Imperial. The hotel is conveniently located within a short taxi ride from the Medina and Gueliz. Whilst the Sofitel has potential, it is let down terribly by complacent management and aloof staff members who virtually acknowledge no guests in passing.... More 

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London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I have just returned from Marrakesh yesterday evening after a 4 night stay with my girlfriend at Sofitel Marrakech Palais Imperial. We had high expectations after carefully selecting a hotel we associated with a luxury chain. On arrival we were delighted with the look and feel of the hotel. We were informed that our room was available early as the... More 

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Surrey, England
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great breakfast buffet Staff friendly Day beds on balcony lovely (needed a clean ) Room service meals - average Restaurant meals - average Location - good Amenities - very good Bathrooms a bit tired Quiet and relaxing Overall very good

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Toronto, Canada
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The rooms are great and the staff is attentive. The bar closes early. Don't forget to go to the pool and hang out There is also a night club and casino next door The breakfasts are great try to eat outdoors

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Fairfax, Virginia
Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed 5 weeks ago

As I have come to expect from Sofitel properties, the room was quiet and very comfortable and the breakfast simply sumptuous. The buffet lunch is, however over the top. It was included in our tour, and though I Don't usually like buffets, this one was amazing, if pricey. When we asked how much it would cost to have the buffet... More 

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Zagreb, Croatia
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 19, 2015

Wonderful 5* hotel with beautiful design and decoration of the building and common areas with marrocan touch, beautiful pools and orange smell all around. Though the rooms are like anywhere else in the would. As a huge chain hotel it was full of people and activities going on. Pretty expensive. Wifi in the room was really bad. If you prefer... More 

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