We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 460 Marrakech hotels

Sofitel Marrakech Palais Imperial

5.0 of 5 Hotel   |   Rue Harroun Errachid | Hivernage, Marrakech 40000, Morocco
Hotel website
Hotel deals
Hotel amenities
Save Saved
You added Sofitel Marrakech Palais Imperial to your Saves list
Sofitel Marrakech Palais Imperial
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
80%
Ranked #271 of 460 hotels in Marrakech
A recent review
Write a Review

698 people have reviewed this hotel

Traveler rating
    405
    152
    83
    36
    22
See reviews for
145
259
26
64
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Boston, Massachusetts
1 review
5 of 5 stars Reviewed yesterday NEW

We had the most marvelous experience! The breakfast staff was incredible and the food was delicious! Fatima, the waitress at the breakfast is so personable and went above and beyond attending to our desires, and building a friendly relationship with us and our children. We give her five stars! Ibrehim and Zinedine were extremely helpful as well. We love the... More

Was this review helpful? Yes
Ahmed B, Directeur général at Sofitel Marrakech Palais Imperial, responded to this review
Google Translation

M.Kalli , Nous vous remercions pour vos commentaires suite à votre séjour à Sofitel Marrakech Palais Impérial. C’est avec grand... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 2 days ago NEW

We stayed at the hotel for ten nights. Whilst the surroundings are nice the attitude of the staff is somewhat different. If you do not tip them at every possible moment then they do not like it. I asked for my golf clubs to be stored in the luggage room and was astounded to find they had been left out... More

Was this review helpful? Yes
London, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

Abdelilah restaurant oasis was very warm and friendly and nothing was too much trouble. The food was delicious. The hotel staff were also very helpful. The general manager was always walking round making sure everyone was happy

Was this review helpful? Yes
Ahmed B, Directeur général at Sofitel Marrakech Palais Imperial, responded to this review
Google Translation

M. Jackalols Nous vous remercions pour vos commentaires suite à votre séjour à Sofitel Marrakech Palais Impérial. C’est avec grand... More

1 review
2 of 5 stars Reviewed 1 week ago

To drive up to the hotel then it stands out, amazing, lobby and reception continues the wonderful impression. 2 adults and a 6 year old, our room booked was a luxury suite yet they had not sorted my sons bed, we were given a ground floor room in a corner, near the maintenance entrance, the patio doors did not lock... More

Was this review helpful? Yes
Ahmed B, Directeur général at Sofitel Marrakech Palais Imperial, responded to this review

Dear Mister David; Thank you for taking the time to tell us about your experience at Sofitel Marrakech Imperial Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important... More

Rome, Italy
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Nice hotel, good location and great staff!!! Special thanks to Lamia at guest relation dept. and Zacaria on the swimming pool! We love also So club, best place for a drink and dancing... Giuseppe P.S. May be the rooms could be renoveted...

Was this review helpful? Yes 1
Sorrento, Italy
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Good food, nice reception and pool restaurant, a must to go. Special thanks to miss Amyae for the excellent and professional guest relation service. I've been several times in this structure and i'll keep going. The relax area round the pool and the cordiality of the staff, make the difference

Was this review helpful? Yes
London, United Kingdom
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 2 weeks ago

when I get to a Hotel I look at the customer service is very importune for me than anything else. From the first call to the hotel to make my booking I spoke to this girl called HANANE BOUGUETTA. she give me the best rate. she was the warmest person that you could speak too, she is excellent at her... More

Was this review helpful? Yes
Kent
Senior Contributor
43 reviews 43 reviews
24 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Return visit. Certain parts of the hotel have improved...sun lounging bays around the pool, hammocks etc.Others haven't! - the room we had had the weirdest carpet with whirlpool design and all the furiture from our last visit had been spayed silver...some of it very poorly. It used to be a lovely warm wood and a relaxing Moroccan pink. Now a... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Paid £96 for 2 people, including lunch, as poolside visitors for one day. The chairs are like settees, and although you have to get there early to secure the very best spot, we were happy with our position obtained. Lunch menu was fabulous and well worth paying the extra £17 each for the lunch. It's a classy hotel, with obviously... More

Was this review helpful? Yes 1
Rome, Lazio, Italy
2 reviews
3 of 5 stars Reviewed 3 weeks ago

The shop inside the hotel (the one near the SPA) is very cute and I bought special things to bring to my friends and committed Kenza is very professional but also very friendly and a good counselor to help in the selection of items to buy ...... if there had not been you I probably would have bought everything in... More

Was this review helpful? Yes

Been to Sofitel Marrakech Palais Imperial? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sofitel Marrakech Palais Imperial

Also Known As:
Sofitel Marrakech Palais Imperial Hotel
Sofitel Marrakech Palais Imperial Hotel Marrakech
Address: Rue Harroun Errachid | Hivernage, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#14 Business Hotel in Marrakech
#72 Family Hotel in Marrakech
#103 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sofitel Marrakech Palais Imperial 5*
Official Description (provided by the hotel):
Sofitel Marrakech Palais Imperial stands out as a landmark in the heart of Marrakech with a striking architecture inspired by Arabian-Mauresque palace. It is close to historical monuments including the famous Jema El Fna square and less than 15 minutes far from Marrakech Menara airport. Let yourself be carried away by the palace atmosphere which makes Sofitel an ideal place for a romantic or family getaway. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Priceline, Splendia, Orbitz, Agoda, ACCOR, Tingo, Otel, Expedia and Hotels.com so you can book your Sofitel Marrakech Palais Imperial reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Sofitel Marrakech Palais Imperial, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.