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Suite Novotel Marrakech

Rue Haroun Errachid | Quartier de l'hivernage, Marrakech 40020, Morocco
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Suite Novotel Marrakech
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Ranked #302 of 467 Hotels in Marrakech
A recent review
5 of 5 stars reviewed 5 days ago
Mennen42 Alcacer do Sal, Portugal
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856 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Alcacer do Sal, Portugal
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 5 days ago NEW

My 4-night stay at this hotel was a perfect fit for my sight-seeing trip to Marrakech. The front desk was always helpful and friendly, and the room was spacious and very clean. The breakfast was ordinary, but that is fine - I didn't go to Marrakech for breakfast. There are a number of very good (if not a bit expensive)... More 

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Paris, France
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

We have just returned from a week at suite novotel and it was quite superb -. Very tastefully furnished and well decorated suites . it's generously sized with many looking out onto the picturesque pool . Most important the service is terrific and the staff is very helpful and a special thanks to aimade from the front office who helped... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

This is the best hotel ever!! Everything was very very very perfect. Shoot out to AMIN and ALA. You helped us very much en we miss you already!! The service was very good, room and breakfast too. It was a very good vacation especially the hotel. Thanks for everything and we definitely coming back in May because of you guys!!... More 

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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good location about 15 min walk to old town. Good value for money, nice friendly staff, breakfast can be better with more hot stuff. Also lacked basic tourist information like city maps etc which would be helpful for guests considering most people staying there are tourists.

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This hotel is ideally located, 10 minutes walk to the old medina. The service is good and the room clean, it was a good choice. C but: small swimming pool/ breakfast lounge. Tip: avoid school holidays periods!

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Birmingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 21, 2015

Its a 10 minute straight walk to Marrakesh old town location is good !0 minute taxi ride from airport compared to madinas Riads very hard to find located in narrow streets.Hotel staff not friendly they only talk to you if they need to and They are always on the phone in reception every time We pass by.Believe me stayed there... More 

Was this review helpful? Yes 3
Alaa S, Directeur général at Suite Novotel Marrakech, responded to this review

let me first thank you for having shared with us your impressions about Suite Novotel I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Suite Novotel, we continuously strive to meet your needs and expectations; rest assured that we are taking the appropriate measures to address the problem and... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 14, 2015

I would like to share my review for the man at reception name Imad is very polite,humble and professional as far perfection in hotel industry is concern. I'm impressed by his skill of talking, appearance and ability for customer satisfaction. Also I inquired many times for reservation and to check room availability or any promotion/special price. He always respond me... More 

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 9, 2015

One of the best hotels in marrkesh nice price great location very professional staff specially emad in the reception he is a good image for the hotel and his hospitality i belive i go more and more to this hotel

Was this review helpful? Yes 3
Oslo, Norway
1 review
5 of 5 stars Reviewed January 25, 2015

I have now been a regular customer for 2-3 years now. And its two reasons why i always come back because first of all of one receptionist named Imad and the location. Every time i have problems or need anything he is very helpful. He know what good customer service is all about. He makes our stay at Suite Novotel... More 

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