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All 467 Marrakech hotels

Suite Novotel Marrakech

4.0 of 5 Hotel   |   Rue Haroun Errachid | Quartier de l'hivernage, Marrakech 40020, Morocco
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Suite Novotel Marrakech
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Ranked #309 of 467 Hotels in Marrakech
A recent review
5 of 5 stars reviewed today
Wafa H Oslo, Norway
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825 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oslo, Norway
1 review
5 of 5 stars Reviewed today NEW

I have now been a regular customer for 2-3 years now. And its two reasons why i always come back because first of all of one receptionist named Imad and the location. Every time i have problems or need anything he is very helpful. He know what good customer service is all about. He makes our stay at Suite Novotel... More 

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Malmo, Sweden
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Location is around 2 km. to the market. Cold in the dining area during breakfast. Breakfast is basic. bread and cereal. There are two important process that receptionist needs to perform well. It is during check in and check out. I waited and been left out by the receptionist and I asked her why she left me she said she... More 

Review collected in partnership with Accorhotels.com

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London UK
Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for 5 days over the New Year 2015 the hotel is excellently situated to all the fancy venues for New Year parties. The streets have their fair share of Range Rovers, Audi R8s and even Ferraris. The cafe culture is full on in this affluent area. The hotel has suites for all the rooms so you get a... More 

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Canberra, Australia
Top Contributor
92 reviews 92 reviews
28 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for 3 nights. As a regular at Accor hotels, I expected a little more from this place. The location is ok - it's close to casinos, up market restaurants and a very nice Sofitel. However, both the new and old town (market square and medina) are a 20 min walk away. The reception staff are not the usual... More 

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Seville, Spain
1 review
1 of 5 stars Reviewed 3 weeks ago

We got a room for 3, they didn't prepare the room, when we complained they just gave us sheets to make the bed ourselves. The sink wasn't working. Horrible service, they seemed to be upset about us complaining, when we asked for the bed to be prepared they said it wasn't their job. Poor breakfast.

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Alaa S, Directeur général at Suite Novotel Marrakech, responded to this review

Dear Guest, Let me first thank you for sharing your concern with us, I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Suite Novotel , we strive to meet your needs and expectations; Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.... More 

Barcelona, Spain
1 review
1 of 5 stars Reviewed 3 weeks ago

DISGUSTING! I never write reviews but this hotel was so horrendous that I absolutely needed to. I arrived late at night with a group of friends and had my own room. As soon as you get in you can tell it is extremely cheap- everything is in this outdated greyish formica with tacky purple accents. As soon as I got... More 

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Alaa S, Directeur général at Suite Novotel Marrakech, responded to this review

Dear Guest, Thank you for having shared with us your impressions about the hotel I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Suite Novotel Marrakech, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Please be assured that we are... More 

London, United Kingdom
Top Contributor
62 reviews 62 reviews
21 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The Internet access has collapsed here. Since this is a vital and essential area of modern day travel, the slow connection, frequently broken, is a major negative. Even the room TV is fitful; every now and then, with a loud bang, the TV goes off (usually just at a crucial moment). Even the clock on the TV alternates between being... More 

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London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 18, 2014

The hotel is located in a good area, its 10mins from the old medina and also not far from the new city. The room was clean , breakfast was ok for morrocan standards. Its also near some really good bars and restaurants.Would come back as sometimes it has good deals

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed December 9, 2014

I was in the Novotel couple of days ago and I had a very lovely experience with the front staff I must say that they were amazing extremely welcoming, I didn't have to ask for anything, they've been offering help all the time when I needed something. I recommend the suites Novotel as one of my favorites,close to the center.... More 

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Additional Information about Suite Novotel Marrakech

Address: Rue Haroun Errachid | Quartier de l'hivernage, Marrakech 40020, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Suite Novotel Marrakech 4*
Number of rooms: 112
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Also Known As:
Suite Novotel Marrakech Hotel Marrakech
Hotel Style:
#126 Luxury Hotel in Marrakech

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