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All 461 Marrakech hotels

Suite Novotel Marrakech

4.0 of 5 Hotel   |   Rue Haroun Errachid | Quartier de l'hivernage, Marrakech 40020, Morocco
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Ranked #295 of 461 hotels in Marrakech
A recent review
3 of 5 stars reviewed 1 week ago
Tom L Barnstaple, United Kingdom
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738 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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English first
Barnstaple, United Kingdom
Top Contributor
114 reviews 114 reviews
28 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here last week for 5 nights with a mixed experience. The A/C in the rooms is very warm, meaning it is hard to cool down from the relentless heat of Marrakech. Check in is 12 midday but we had to wait until almost 3pm with no apology or explanation which is always fun when the hotel is in an... More

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Plymouth, United Kingdom
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Friendly reception staff, very helpful and efficient. First impressions are not always everything, though. I mean, the rooms were stylish and fairly clean, however, I had an awful sleep due to the noise outside on the roundabout and from SO Lounge. Also woken up by the music at the nearby cafe Extrablatt. Breakfast hadn't the widest selection and the majority... More

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Brisbane, Australia
Contributor
17 reviews 17 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Never stayed in a Suite Novotel before, I guess its below the Novotel? Reception, bar and pool is modern and welcoming. Check-in was very quick, didn't want a deposit or a credit card swipe which seemed strange. I ask if they wanted me to pay and was told it's not necessary at the minute...could have left and not paid? Room... More

Was this review helpful? Yes 1
Tunis, Tunisia
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 19, 2014

I am totally disappointed by my experience in Novotel Marrakech. I chose this hotel based on my previous experience in Novotel UAE, but it was a huge mistake. The only good thing about the hotel is the location. Rooms are not well maintained , curtains and bed sheets have whole, AC was not working properly in lots of rooms which... More

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Lewes, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 4, 2014

Suite Novotel provides an excellent value for money, the rooms are spacious and clean and location is privileged, just a 15 min walk to Medina. Lots of nice restaurants nearby in the bohemian district of Hivernage although they can be a bit pricey. The best thing about this hotel is its staff. They were very friendly and accommodating and a... More

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Los Angeles, California
1 review
1 of 5 stars Reviewed June 23, 2014

We checked in here on our last night in marrakech after spending three nights in a lovely riad in the centre of the medina. Customer service here was terrible with long delays at reception. We found a cockroach in our room and reported it straight away. We were told we must have left our window open and offered no apology.... More

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Alaa S, Directeur général at Suite Novotel Marrakech, responded to this review

Dear Guest We first apologize for the incovinience concening the delay at the reception, We can assure you that there is no insects in our rooms, we have high standards of hygiene, security ans cleanness, that's why you have been told that you might have left your door open,please allow me to express my sincerest apologies. At Suite Novotel, we... More

Amsterdam, The Netherlands
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 21, 2014

Nice and silent room but a cheap or old mattress. Airconditioning on full power all the time, not much effect. And it was 'only' around 30 Celcius during the day. Bathroom with separate bath and shower. Some rooms have real balconies, but most of them to tiny to even sit on a chair. WiFi is free but sometimes slow or... More

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Johannesburg, South Africa
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 6, 2014

I enjoyed staying at this hotel-- good location, not too far to visit the centre of the old city on foot.Free parking. The rooms are good size and was clean- but we had to ask for towels and soap, denoting a certain level of carelessness.Breakfast is poor, but considering that it is for free, it is okay...But I had a... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
St. Albans, United Kingdom
2 reviews
4 of 5 stars Reviewed May 29, 2014 via mobile

Spacious, modern, clean family rooms. Good breakfast in pleasant lobby. 15 minute walk into the centre of Marrakech. Parking the usual Moroccan lottery with the on-street 'guards' - pay them generously and all will be well.

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Additional Information about Suite Novotel Marrakech

Address: Rue Haroun Errachid | Quartier de l'hivernage, Marrakech 40020, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Suite Novotel Marrakech 4*
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Also Known As:
Suite Novotel Marrakech Hotel Marrakech

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#116 Luxury Hotel in Marrakech
Hotel Class
Number of rooms
112

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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