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All 461 Marrakech hotels

Suite Novotel Marrakech

4.0 of 5 Hotel   |   Rue Haroun Errachid | Quartier de l'hivernage, Marrakech 40020, Morocco
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Suite Novotel Marrakech
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Ranked #297 of 461 Hotels in Marrakech
A recent review
4 of 5 stars reviewed 2 weeks ago
SimonBlo Worthing, United Kingdom
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753 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Milano
Top Contributor
52 reviews 52 reviews
23 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

Let's start with some positive : central location et private parking. That's it, unfortunately. Extremely noisy building, impossible to sleep until 5 AM. Unfriendly staff, particularly at the Front Desk. Old rooms. Poor breakfast. Will not go back !

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Worthing, United Kingdom
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

We were a family of 4. They hotel was clean, cheap and cheerful. The staff were polite and helpful. Room was cleaned everyday. Fresh towels provided everyday. Very close to Carrefour, 10 minutes from Medina. Reception will help you phone for KFC, Pizza etc if asked. Pool was great. Only criticism would be that breakfast tables outside and inside were... More

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Barnstaple, United Kingdom
Top Contributor
114 reviews 114 reviews
28 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here last week for 5 nights with a mixed experience. The A/C in the rooms is very warm, meaning it is hard to cool down from the relentless heat of Marrakech. Check in is 12 midday but we had to wait until almost 3pm with no apology or explanation which is always fun when the hotel is in an... More

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Plymouth, United Kingdom
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed August 6, 2014

Friendly reception staff, very helpful and efficient. First impressions are not always everything, though. I mean, the rooms were stylish and fairly clean, however, I had an awful sleep due to the noise outside on the roundabout and from SO Lounge. Also woken up by the music at the nearby cafe Extrablatt. Breakfast hadn't the widest selection and the majority... More

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Brisbane, Australia
Contributor
17 reviews 17 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 29, 2014

Never stayed in a Suite Novotel before, I guess its below the Novotel? Reception, bar and pool is modern and welcoming. Check-in was very quick, didn't want a deposit or a credit card swipe which seemed strange. I ask if they wanted me to pay and was told it's not necessary at the minute...could have left and not paid? Room... More

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Tunis, Tunisia
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 19, 2014

I am totally disappointed by my experience in Novotel Marrakech. I chose this hotel based on my previous experience in Novotel UAE, but it was a huge mistake. The only good thing about the hotel is the location. Rooms are not well maintained , curtains and bed sheets have whole, AC was not working properly in lots of rooms which... More

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Lewes, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 4, 2014

Suite Novotel provides an excellent value for money, the rooms are spacious and clean and location is privileged, just a 15 min walk to Medina. Lots of nice restaurants nearby in the bohemian district of Hivernage although they can be a bit pricey. The best thing about this hotel is its staff. They were very friendly and accommodating and a... More

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Los Angeles, California
1 review
1 of 5 stars Reviewed June 23, 2014

We checked in here on our last night in marrakech after spending three nights in a lovely riad in the centre of the medina. Customer service here was terrible with long delays at reception. We found a cockroach in our room and reported it straight away. We were told we must have left our window open and offered no apology.... More

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Alaa S, Directeur général at Suite Novotel Marrakech, responded to this review

Dear Guest We first apologize for the incovinience concening the delay at the reception, We can assure you that there is no insects in our rooms, we have high standards of hygiene, security ans cleanness, that's why you have been told that you might have left your door open,please allow me to express my sincerest apologies. At Suite Novotel, we... More

Amsterdam, The Netherlands
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 21, 2014

Nice and silent room but a cheap or old mattress. Airconditioning on full power all the time, not much effect. And it was 'only' around 30 Celcius during the day. Bathroom with separate bath and shower. Some rooms have real balconies, but most of them to tiny to even sit on a chair. WiFi is free but sometimes slow or... More

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Additional Information about Suite Novotel Marrakech

Address: Rue Haroun Errachid | Quartier de l'hivernage, Marrakech 40020, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Suite Novotel Marrakech 4*
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Also Known As:
Suite Novotel Marrakech Hotel Marrakech

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