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Suite Novotel Marrakech

Rue Haroun Errachid | Quartier de l'hivernage, Marrakech 40020, Morocco
Hotel amenities
Suite Novotel Marrakech
Best prices for: 1 room 1 guest
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Ranked #306 of 471 Hotels in Marrakech
A recent review
3 of 5 stars reviewed 1 week ago
juliepakey Honolulu, Hawaii
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887 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Honolulu, Hawaii
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The pool and breakfast in this hotel are great. It is within walking distance of the old town, but not stuck inside so you have room to breathe. They could use about 10 more employees in the front desk. The room was fine, but dirty feeling. I wouldn't go barefoot in it! The shower was stopped up and we had... More 

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Boston, United Kingdom
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed 3 weeks ago

I visited the hotel for 5 days with family in April. The hotel is very basic with small rooms. The air conditioning was not working and inspite of asking multiple times it was not sorted. It was difficult to sleep at night and changed the room after 2 days but the new room was no better. It was a small... More 

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I have a number of complaints about the Suite Novotel, none more so than the attitude of the staff. Upon check-in, I stood waiting while the receptionist spoke with a colleague until I asked whether there was a problem- it was only at this point he decided to proceed with my check-in. Later that night, I called reception to advise... More 

Was this review helpful? Yes 1
2 reviews
2 of 5 stars Reviewed 4 weeks ago

Room was supposed to be available from 14.30 but was ready just after 16.00. We were asked to be patience but no excuses were offered. We booked a smoker room on quite side and were given a non smoker room on street side. Aircon did not work at all!!! When it is 37c, it is a big disappointment. After 4... More 

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Alcacer do Sal, Portugal
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 25, 2015

My 4-night stay at this hotel was a perfect fit for my sight-seeing trip to Marrakech. The front desk was always helpful and friendly, and the room was spacious and very clean. The breakfast was ordinary, but that is fine - I didn't go to Marrakech for breakfast. There are a number of very good (if not a bit expensive)... More 

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Paris, France
2 reviews
5 of 5 stars Reviewed March 23, 2015

We have just returned from a week at suite novotel and it was quite superb -. Very tastefully furnished and well decorated suites . it's generously sized with many looking out onto the picturesque pool . Most important the service is terrific and the staff is very helpful and a special thanks to aimade from the front office who helped... More 

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1 review
5 of 5 stars Reviewed March 13, 2015 via mobile

This is the best hotel ever!! Everything was very very very perfect. Shoot out to AMIN and ALA. You helped us very much en we miss you already!! The service was very good, room and breakfast too. It was a very good vacation especially the hotel. Thanks for everything and we definitely coming back in May because of you guys!!... More 

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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 24, 2015

Good location about 15 min walk to old town. Good value for money, nice friendly staff, breakfast can be better with more hot stuff. Also lacked basic tourist information like city maps etc which would be helpful for guests considering most people staying there are tourists.

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London, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 23, 2015

This hotel is ideally located, 10 minutes walk to the old medina. The service is good and the room clean, it was a good choice. C but: small swimming pool/ breakfast lounge. Tip: avoid school holidays periods!

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Birmingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 21, 2015

Its a 10 minute straight walk to Marrakesh old town location is good !0 minute taxi ride from airport compared to madinas Riads very hard to find located in narrow streets.Hotel staff not friendly they only talk to you if they need to and They are always on the phone in reception every time We pass by.Believe me stayed there... More 

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Alaa S, Directeur général at Suite Novotel Marrakech, responded to this review

let me first thank you for having shared with us your impressions about Suite Novotel I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Suite Novotel, we continuously strive to meet your needs and expectations; rest assured that we are taking the appropriate measures to address the problem and... More 

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