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Riad des Eaux et Spa

24 Derb Lakhadar Riad Zitoun Lakdim | Medina, Marrakech 40008, Morocco
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1 room 1 guest
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93 Reviews from our TripAdvisor Community

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Traveler rating
    53
    27
    5
    5
    3
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14
53
5
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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  • All months
    (93)
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    (36)
  • Jun-Aug only
    (5)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (34)
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There are newer reviews for Riad des Eaux et Spa
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Birmingham, United Kingdom
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed September 25, 2012

Stayed here for 7nights. Booked superior room through hotels4u, when reading room facilities it says tv, water garden, comfortable furnishings and modern amenities it had none of the above. The room had no cupboards, no bath but instead an old shower. I fell of the chair twice, bed was as hard as rocks. Breakfast was same everyday, we had 2... More 

Was this review helpful? Yes 1
kader F, Responsable relations clients at Riad des Eaux et Spa, responded to this review

Dear ASMELLA KOSAR & Bashir Mohamed Chazad. Before we get started, we really appologize for the delay of our responding, even though we don't respond to all comments individually, we regularly read analyze and act on our customer feedback, what we all hope to improve the quality of our service . My biggest gripe is that you shall call a... More 

uk
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 26, 2012

Friendly staff and manager. Good breakfast. Clean room. Two streets from main square but peace and tranquility once inside. No hard sell of trips. Good price. What's not to like ?????

Was this review helpful? Yes 3
Warrington, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed February 6, 2012

My wife and I stayed at the Riad Des Eaux for 5 nights and overall we thought the place was lovely. The hotel is located just far enough away from Jemaa El Fna square to make it quiet but just close enough to be an easy walk away (about 2 minutes). Our first impressions on arriving at around 8pm were... More 

Was this review helpful? Yes 1
Bridgewater MA
Level Contributor
80 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed December 9, 2011

I read the reviews and I booked it on Expedia. I had them call and ensure that the hotel staff spoke English and since I was traveling solo I wanted to be able to rely on them to book shows or local tourist attractions. For the negatives, The staff couldn't have been any nicer but they do not speak English... More 

Was this review helpful? Yes 1
UK
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed September 5, 2011

This has been a difficult review to write as the Riad des Eaux was a great place to stay but we had some serious customer service let downs that have deflated the rating I would otherwise have given. Let me explain. On arrival we were picked up by car as arranged by the Riad and arrived OK. So far so... More 

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Hampshire
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 13, 2011

This riad is run by helpful, friendly and professional staff who made our 3-day stay very comfortable, telling us to treat is as we would our home. We had booked one of the smallest rooms but it was very nice and well-kept. Breakfast was excellent and we were able to eat on the roof terrace which is surprisingly peaceful considering... More 

Was this review helpful? Yes 2
Level Contributor
64 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed May 15, 2011

We stayed for 4 nights from the 9th of may 2011. We opted to be picked up from the airport by a taxi sent by road we were then met by a member of staff who walked us down the little winding streets to the road des eaux. We were greeted with refreshing mint tea and then given a full... More 

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Porto, Portugal
Level Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 7, 2011

I staied in Riad Des Eaux (Suite Des Eaux) in April 2011. PROS: The staff are very helpfull and friendly. The room was very clean. Location is good, very central (3min walk from Place Jmaa el Fna), in the first time it could be a little bit tricky to find the Riad, but once you find it, you wouldn t... More 

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Sheffield, United Kingdom
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 8, 2011

My friend and I stayed in the riad des eaux et spa in February 2011. The hosts were incredibly helpful and accommodating, always making sure we had what we needed - thank you! We were concerned communication could be an issue as we don't speak French, but there were no real problems. Breakfast was delicious, the free wifi was very... More 

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London
Level Contributor
55 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed March 22, 2011

This hotel is very central and perfect for those who plan to spend most of their time in the Medina. It is 2min walk from the main square and 5 min walk from the Palais Bahia. Once you walk in the Riad you forget all about the chaos outside and enjoy the peace and quite. The hotel is very clean... More 

Was this review helpful? Yes 1
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