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Hotel Chems

Avenue Houmane El Fetouaki, Marrakech 40000 , Morocco
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405 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 19, 2015

We were not really happy about the place. We got used to Morrocan hospitality, but didnt see any of it in Hotel Chems. The food was not quite good and much the same. The rooms are crappy and the matrasses are old and give you back-aches. As for the wifi: we werent even able to open a website. Apart from... More 

Was this review helpful? Yes 1
London, England, United Kingdom
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed April 15, 2015 via mobile

We booked this hotel as a last minute choice as we were disappointed with our original hotel booking. The staff at reception treated us well and gave us the last 2 rooms next to each other which was very handy as a family with children. All staff were very friendly and helpful. The only downside is the internet wifi being... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed April 7, 2015

I wasnt sure about this place after i read the reviews my self... but booked it anyway as it was well located and cheap... and thats pretty much what i got. Location is right in the center... you can walk to the main square very easily and it is fairly cheap to book. But the hotel is dated, the facilities... More 

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Canterbury, United Kingdom
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed March 30, 2015

I travelled with a girl friend for a 4 night break and although it was cleanish it did lack luxury. We arrived late in the evening and needed water desperately, we tried to find a shop without knowing the area and were unsuccessful. The hotel security guard went to fetch some, which we were grateful for. The breakfast was very... More 

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London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 24, 2015

The hotel is a comfortable 20mins max from the airport. I travelled with a friend and we paid 150dirhams for a taxi. The hotel itself is in a briliiant location, about 10-15 minute walk (average speed) from the Koutoubia mosque, medina and the Jemaa el fna The hotel staff were mostly very friendly, with little English but always competent and... More 

Was this review helpful? Yes 1
Southampton, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 23, 2015

Me & my boyfriend have just returned to the UK after staying in Hotel Chems for 3 nights and compared to some reviews we were pleasantly surprised. The hotel is basic, the rooms are also basic but most importantly clean! The staff were polite - their English is not great but what do you expect in North Africa in a... More 

Was this review helpful? Yes 2
London, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed March 22, 2015

After having been robbed in a previous hotel, we moved to Chems. Overall we had a good experience here, especially in comparison to our last one. The pool area and garden are great and really well looked after, some staff couldn't really speak english but were friendly nonetheless. The food at the restaurant was always nice, we only got up... More 

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Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 18, 2015

The cheapest bar we found in the city. Stayed for 2 nights. The rooms are ok and in need of a upgrade. But the pool is amazing. The bar staff very nice. We stayed here for the last 2 nites of our week. And we found it the perfect way to relax with sun and a few beers. After 5... More 

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Bend, Oregon
2 reviews
5 of 5 stars Reviewed March 14, 2015

Peace and quiet, beautiful garden with pool......sanctuary out of the medina, but close enough to walk to several times a day! The staff was wonderful, we felt like family when we left and will definetly be returning.

Was this review helpful? Yes
Southampton, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 12, 2015

We have decided to book this hotel instead of Riad in Medina as we had late flight and it was easy to find. This proved to be a very good decision as you WILL get lost in Medina and we didn`t have to spend extra on guides. Hotel is close enough to Jemma el fna and othe attraction but in... More 

Was this review helpful? Yes 2
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