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Hotel Chems

4.0 of 5 Avenue Houmane El Fetouaki, Marrakech 40000 , Morocco
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Hotel Chems
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279 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
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Geneva, Switzerland
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The service is ok and location as well but the hotel is very old. The bar is depressing, the buffet is a disaster, all the food looks boiled including the meat... The rooms are badly maintained, no battery in the remote control of the TV and AC very slow to cool down the room. It is a pitty, the place... More

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Bologna, Italy
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 15, 2014

Good point - nice pool Bad points - The staff are unprofessional. Upon arrival, the two women on the front desk were having a huge, angry and loud argument while a number of guests waited for their attention - including us. This is so unprofessional and I have never seen anything like this before - anywhere. When we were finally... More

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Thatcham, England, United Kingdom
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 28, 2014

I stayed here for 4nts recently with a friend as we wanted a long weekend away in the sunshine, we were on bed and breakfast package which we found through a holiday site the week before we travelled, the price was great and we had read the location was very good, we were not disappointed as the transfer time was... More

Was this review helpful? Yes 7
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 19, 2014

Just writing this review whilst sitting by the pool. This is a good basic hotel. It is very central for walking out, yes some people say you get a second rate service if you are not French. I can confim this is "Not" the case. My wife speaks some GCSE French and I speak some Arabic, we have had a... More

Was this review helpful? Yes 4
Dubai, United Arab Emirates
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 27, 2014 via mobile

I liked the garden and pool. A nice place to relax away from the hustle and bustle of the city. Breakfast buffet was good with plenty of options though no vegetables. I tried the buffet dinner one night as I was too tired to walk to city and it was very good except for dessert which was less a than... More

Was this review helpful? Yes 4
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 16, 2014 via mobile

A really good location, near the Koutoubia, with swimming pool (very important in summer time) and and excellent freakfast to eat as much as you can and face a hard sigthseeing day. Place Jemaa Fna within walking distance....i would repeat

Was this review helpful? Yes 6
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 14, 2014

Great location as it is very close to the square (old town) and also new town. Taxis are always easy to get from the hotel, 50 Dirham to/ from new town. 70 Dirham to/ from airport (although they will tell you its 200! - Don't pay more than 70!) Great pool out the back and they do snacks (Panini's, chips,... More

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 2, 2014

This is no way a 4 star hotel. As soon as we arrived we knew it was going to be a holiday that we would not enjoy. The reception staff were unhelpful and arrogant as we were not french speakers, there was no explanation of where anything was, such as the breakfast or what time it was served, no map... More

Was this review helpful? Yes 2
Sheffield, United Kingdom
11 reviews 11 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 31, 2014

Cheap "4 star" hotel.....probably realistic to say a low 3 star BUT don't be deterred..... We paid about £120 for 3 nights inc breakfast. The room was clean and spacious, the pool an gardens are well kept and the restaurant is simple. The hotel is just very tired. The location of this hotel is PERFECT for everything. Jamaa el fnar... More

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London, United Kingdom
5 reviews 5 reviews
3 of 5 stars Reviewed May 28, 2014

I read all the bad reviews and still booked this hotel due it's location and how lovely the gardens and pool area looked in the pictures. They do look nice, but the rooms do not look like the pictures. All the bad reviews were correct, the service was terrible at the front desk. No welcome, no map about the local... More

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Additional Information about Hotel Chems

Address: Avenue Houmane El Fetouaki, Marrakech 40000 , Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Chems 4*
Number of rooms: 145
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Also Known As:
Chems Hotel Marrakech

141 photos of this hotel

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Room/suite (21)
Pool/beach area (24)
View from room (14)
Hotel & grounds (16)
Dining (13)
Family/play areas (1)
Bathroom (1)
Other (34)

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Pool/beach area (8)
Dining (1)
View from room (3)
Room/suite (4)
Hotel & grounds (2)
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