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Hotel Chems

4.0 of 5 Avenue Houmane El Fetouaki, Marrakech 40000 , Morocco
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Hotel Chems
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316 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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Glasgow, United Kingdom
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Arrived from Glasgow to Marrakesh and minibus waiting for 17 charity runners. Location on main road to Jama Al Fina Square, on the other side of Koutobia Mosque and its Gardens. For our marathon start it was a ten minute walk away. Perfect warm up for the start line. First impressions not 4* European Std, but let's see. Check in... More 

Was this review helpful? Yes 1
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 10, 2015

We booked in here out of the blue after a problem at a riad. Staff were courteous and helpful, booking us in before they had received the confirmation through. Breakfast was a choice of cereals, jams, cheese, breads and patisseries along with eggs, bacon, meats, juice etc - so all in all a decent range included in the price. Hotel... More 

Was this review helpful? Yes 3
Lincoln, United Kingdom
13 reviews 13 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 6, 2015

Superb central location-only 15 mins’ walk to the famous AL F’naa Square, this hotel is very Moroccan i.e. is friendly, inexpensive but it does have a few quirks. If you want the standardised feel of a famous hotel chain, and you get annoyed by broken floor tiles, loose door handles and the like, then this hotel is not for you.... More 

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 16, 2014

We were a bit unsure about this hotel after reading the reviews on here, but it turned out to be a good choice. It is true that the decor in our room was a bit dated, but it was clean and perfectly comfortable. The only niggle worth mentioning was that the shower attached to the top of the bath rather... More 

Was this review helpful? Yes 2
14 reviews 14 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed December 14, 2014

This hotel was chosen at very short notice (24 hours). Unfortunately, in haste, due to its proximity to the famous square and the fact it had a pool. It was not until we arrived at the hotel did we realise it catered for the French. Nothing was in English. Luckily, the friendly staff were able to speak some English, but... More 

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1 review
3 of 5 stars Reviewed December 12, 2014

The location of the hotel was very good, as it was right next to katoubia mosque, jamma el fna and various other points of interest too. The hotel itself was quite basic and dare i say a little rough around the edges. but it was ok i guess if you are able to see past this. Wifi connection was pretty... More 

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Lisboa, Portugal
Top Contributor
84 reviews 84 reviews
11 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed December 3, 2014

The hotel is a a little expensive for what you get. The breakfast is not very good, but although has many optinos, the rooms are a little bit old and the pool is nothing special. But in a country like Morocco and in a city like Marrakech the pool is a bless and you will need it. Location is great... More 

Was this review helpful? Yes 1
Arnhem, The Netherlands
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 4, 2014

The location of this hotel is ideal. It is relatively close to the airport and at walking distance from all the sight seeing hot spots in the Medina. However, for those who want to arrive here by (rental) car, make sure you get the correct address directly from the hotel and not to copy it from the booking site, like... More 

Was this review helpful? Yes 2
Geneva, Switzerland
Top Contributor
50 reviews 50 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed October 3, 2014

The service is ok and location as well but the hotel is very old. The bar is depressing, the buffet is a disaster, all the food looks boiled including the meat... The rooms are badly maintained, no battery in the remote control of the TV and AC very slow to cool down the room. It is a pitty, the place... More 

Was this review helpful? Yes 2
18 reviews 18 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 15, 2014

Good point - nice pool Bad points - The staff are unprofessional. Upon arrival, the two women on the front desk were having a huge, angry and loud argument while a number of guests waited for their attention - including us. This is so unprofessional and I have never seen anything like this before - anywhere. When we were finally... More 

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Additional Information about Hotel Chems

Address: Avenue Houmane El Fetouaki, Marrakech 40000 , Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Chems 4*
Number of rooms: 145
Reservation Options:
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Also Known As:
Chems Hotel Marrakech
Hotel Style:
#141 Luxury Hotel in Marrakech

147 photos of this hotel

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Room/suite (21)
Pool/beach area (27)
View from room (19)
Hotel & grounds (17)
Dining (14)
Family/play areas (1)
Bathroom (1)
Other (29)

Management photos: Courtesy of the property manager

All management photos (18)
Pool/beach area (8)
Dining (1)
View from room (3)
Room/suite (4)
Hotel & grounds (2)
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