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All 461 Marrakech hotels

Hotel Chems

4.0 of 5 Hotel   |   Avenue Houmane El Fetouaki, Marrakech 40000 , Morocco
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Ranked #315 of 461 hotels in Marrakech
A recent review
5 of 5 stars reviewed 3 weeks ago
Lisa-Marie H Thatcham, England, United Kingdom
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  • Reviews (255)
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255 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Bologna, Italy
12 reviews 12 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Good point - nice pool Bad points - The staff are unprofessional. Upon arrival, the two women on the front desk were having a huge, angry and loud argument while a number of guests waited for their attention - including us. This is so unprofessional and I have never seen anything like this before - anywhere. When we were finally... More

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Thatcham, England, United Kingdom
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here for 4nts recently with a friend as we wanted a long weekend away in the sunshine, we were on bed and breakfast package which we found through a holiday site the week before we travelled, the price was great and we had read the location was very good, we were not disappointed as the transfer time was... More

Was this review helpful? Yes 6
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Just writing this review whilst sitting by the pool. This is a good basic hotel. It is very central for walking out, yes some people say you get a second rate service if you are not French. I can confim this is "Not" the case. My wife speaks some GCSE French and I speak some Arabic, we have had a... More

Was this review helpful? Yes 4
Dubai, United Arab Emirates
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 27, 2014 via mobile

I liked the garden and pool. A nice place to relax away from the hustle and bustle of the city. Breakfast buffet was good with plenty of options though no vegetables. I tried the buffet dinner one night as I was too tired to walk to city and it was very good except for dessert which was less a than... More

Was this review helpful? Yes 4
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 16, 2014 via mobile

A really good location, near the Koutoubia, with swimming pool (very important in summer time) and and excellent freakfast to eat as much as you can and face a hard sigthseeing day. Place Jemaa Fna within walking distance....i would repeat

Was this review helpful? Yes 6
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 14, 2014

Great location as it is very close to the square (old town) and also new town. Taxis are always easy to get from the hotel, 50 Dirham to/ from new town. 70 Dirham to/ from airport (although they will tell you its 200! - Don't pay more than 70!) Great pool out the back and they do snacks (Panini's, chips,... More

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 2, 2014

This is no way a 4 star hotel. As soon as we arrived we knew it was going to be a holiday that we would not enjoy. The reception staff were unhelpful and arrogant as we were not french speakers, there was no explanation of where anything was, such as the breakfast or what time it was served, no map... More

Was this review helpful? Yes 2
Sheffield, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 31, 2014

Cheap "4 star" hotel.....probably realistic to say a low 3 star BUT don't be deterred..... We paid about £120 for 3 nights inc breakfast. The room was clean and spacious, the pool an gardens are well kept and the restaurant is simple. The hotel is just very tired. The location of this hotel is PERFECT for everything. Jamaa el fnar... More

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London, United Kingdom
5 reviews 5 reviews
3 of 5 stars Reviewed May 28, 2014

I read all the bad reviews and still booked this hotel due it's location and how lovely the gardens and pool area looked in the pictures. They do look nice, but the rooms do not look like the pictures. All the bad reviews were correct, the service was terrible at the front desk. No welcome, no map about the local... More

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Senior Contributor
24 reviews 24 reviews
15 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed May 25, 2014

2nd Time in Marrakech, 1st time we stayed in a Riad so we opted for a hotel as we were women in a group of 4. The location is great, jut behind the The Koutoubia Mosque, this meant we couldn't get lost as you can't miss it towering above the city. The hotel is Typically French, we were the only... More

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Additional Information about Hotel Chems

Address: Avenue Houmane El Fetouaki, Marrakech 40000 , Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Chems 4*
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Also Known As:
Chems Hotel Marrakech

129 photos of this hotel

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All traveler photos (112)
Room/suite (21)
Pool/beach area (24)
View from room (14)
Hotel & grounds (15)
Dining (13)
Family/play areas (1)
Bathroom (1)
Other (23)

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All management photos (18)
Pool/beach area (8)
Dining (1)
View from room (3)
Room/suite (4)
Hotel & grounds (2)
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Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style
#127 Luxury Hotel in Marrakech
Hotel Class
Official Description (provided by the hotel)
The restaurant features large pillars and serves a continental breakfast every morning. On sunny days, guests can dine on the poolside terrace or order a snack from the pool bar.Wi-Fi is free in public areas and the hotel also offers private parking on site. Marrakesh-Menara Airport is just 5 km from the hotel. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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