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All 461 Marrakech hotels

Palm Plaza Marrakech Hotel & Spa

5.0 of 5 Spa   |   Avenue du 7ieme Art | Zone Touristique Agdal, Marrakech 40000, Morocco
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Palm Plaza Marrakech Hotel & Spa
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56%
Ranked #323 of 461 hotels in Marrakech
A recent review
4 of 5 stars Reviewed November 1, 2013
MariTravelPatras Patras, Greece
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263 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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There are newer reviews for Palm Plaza Marrakech Hotel & Spa
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Southampton, England, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 9, 2013

Where to start....? Staying here for a week on business, advertised free wifi in rooms, not a hope!!! At best it is intermittent in the reception area, on the countless times I have been to reception to complain they say it's working fine when it clearly isn't. The rooms are tired but clean, the toilet is interesting because of the... More

Was this review helpful? Yes 1
Direction G, General Manager at Palm Plaza Marrakech Hotel & Spa, responded to this review

Dear Guest, Thank you for your feedback and taking time to post your comments. We do take all comments seriously and really appreciate in details all the feedback we can get. We really apologize for the misunderstanding with problems you had encountered. Again, thank you for the comments which will help us in our ongoing efforts to improve our service.... More

Patras, Greece
Contributor
15 reviews 15 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 1, 2013

Palm Plaza Hotel's only drawback, is it's location. Outside Marrakech city, although only a 5 minute drive by taxi (50 dirham during daytime - 100 dirham during nightime). Despite it's huge establishment, hotel is maintained in high standards, unusual for hotels in Morocco. Nice, big, clean, and modern rooms, lobby, restaurants etc. Free Wifi at the rooms! If you find... More

Was this review helpful? Yes
Direction G, General Manager at Palm Plaza Marrakech Hotel & Spa, responded to this review

Dear guest, Thank you for choosing Palm Plaza Hotel and Spa on your visit to Marrakech. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. We share all the feedback with the management and staff and such feedback help in staff motivation and recognition. We... More

Canterbury, United Kingdom
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 21, 2013

I do not understand the complaining of some of the comments,typically negative.I have just returned from a 3 night stay in the Palm Plaza,admitidly arranged via a travel company,but I found the staff helpful,a bottle of water was supplied every day as were the clean towels.The range of food available was excellent but if you wanted to eat elsewhere there... More

Was this review helpful? Yes 1
Bucks
Contributor
16 reviews 16 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 4, 2013

I am writing this review from beside the pool at the hotel, I am half way through my stay and disappointed. I accept its ramadan but all but one restaurant is closed and there are no snacks other than two types of pannini, burgers or olives same on offer for lunch plus spaghetti bolognesse There is no pool side service-... More

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Hoorn, Nederland
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 6, 2013

Nothing special: the swimmingpool was too cold..okay..but even in the indoor swimming pool and the jaccuzi I was freezing..! There is a bar, nothing else. Breakfast was okay for a few days. From the hotel to the old city is more than 30 minutes walking. However: there is a transferservice from the hotel ( not late a night). Our room... More

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Buenos Aires, Argentina
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 31, 2013

Having just spent 4 nights at the palm plaza, i can honestly say that except for the pool and outdoor lunch cafe, the hotel under-performs on almost all counts. The rooms facing the pool are quite nice and the bathrooms good; however, there are so few amenities that the hotel needs to loose whatever stars it has. There is no... More

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Amsterdam, The Netherlands
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 30, 2013

A good hotel, but more than half empty. Our room overlooked a building site, but there was no activity so no noise. A splendid swimming pool. If possible book a room overlooking the pool. The restaurant was a good standard for Morocco, but not haute cuisine.

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Hamilton, New York
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed May 30, 2013

The Palm Plaza is formally a "five star" hotel on the basis of its facilities. The physical plant is, in fact, attractive. However, the rooms are dirty, the breakfast meager and the staff not particularly helpful. Even small things like arranging a trip to the airport seems too taxing for the front desk. The wireless system is abysmal.

Was this review helpful? Yes 2
Rabat
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 30, 2013 via mobile

I've found a deal which propose a price of 60 euro for a this 5* hotel and I've take it. Except de the welcome which isn't as expected all were perfect. The room was large and clean with a view to swiming pool. Breakfast was good except the the FBI agent (servers) present there. Too far from jamea lfna but... More

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1 review
5 of 5 stars Reviewed March 18, 2013 via mobile

Well, all I can say is this is the first time I was at the hotel, and it is certainely not going to be my last time. The staff is friendly, there is plenty of space, it's clean and the price is cheap compared to he quality.

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Direction G, Responsable commercial at Palm Plaza Marrakech Hotel & Spa, responded to this review

Thank you very much for your nice review. We are glad you enjoyed your stay with us! We love the nice comment you are giving about us . It’s a huge satisfaction to know that our daily efforts to provide the utmost quality of service to our guests have been rewarded “Excellent”. We are looking forward to welcoming you soon... More

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Additional Information about Palm Plaza Marrakech Hotel & Spa

Address: Avenue du 7ieme Art | Zone Touristique Agdal, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range (Based on Average Rates): $
Hotel Class:5 star — Palm Plaza Marrakech Hotel & Spa 5*
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Also Known As:
Palm Plaza Marrakech Hotel Marrakech
Palm Plaza Marrakech Hotel And Spa
Palm Plaza Hotel Marrakech

159 photos of this hotel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#127 Spa Hotel in Marrakech #130 Luxury Hotel in Marrakech
Hotel Class
Official Description (provided by the hotel)
This luxury resort is located in Agdal, a new residential district in Marrakech. Palm Plaza offers free Wi-Fi and free shuttles to the city. Palm Plaza Hotel features comfortable rooms and suites. Some feature a terrace. Savour exotic dishes in the hotel's restaurant. Have a snack in the pool bar. In the evening, have a quiet time in the piano bar or an exciting night in the night club. The spa features a heated play pool (for children from 14 years), a sauna, a hammam and a gym. ... more   less 
Number of rooms
232

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