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All 460 Marrakech hotels

Palm Plaza Marrakech Hotel & Spa

5.0 of 5 Spa   |   Avenue du 7me Art. | Zone Touristique Agdal, Marrakech 40000, Morocco
Hotel amenities
Palm Plaza Marrakech Hotel & Spa

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Ranked #338 of 460 hotels in Marrakech
A recent review
4 of 5 stars reviewed 3 weeks ago
pcerqueira Belo Horizonte, MG
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236 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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English first
Belo Horizonte, MG
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My father and I enjoyed our stay at this hotel. Great lobby, great hallways and the most important, the room was very spacious, comforting, clean and well organized. The staff was very friendly throughout the hotel. Breakfast was really good, especially the freshly squeezed orange juice and the omelet bar. The only downside was the WI-FI. It didn't have a... More

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Direction G, Directeur général at Palm Plaza Marrakech Hotel & Spa, responded to this review

Dear guest, first of all , we would like to thank you for choosing Palm Plaza Hotel &Spa during your stay in Marrakech,. We are glad that you had time to share with us your great stay in Palm Plaza hotel &Spa. you can’t know how much we appreciate your comments, because that motivate our staff and help us to... More

London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 18, 2014

My Daughter and I went to Marrakech, We had booked this hotel through Lastminute.com. We went this year on February 2014. this was advertised on the last.minute.com as a 5 Star. However, this was not the case. this hotel needs at least 2 or 3 stars dropped from its status. Deeply disappointed at the state the hotel rooms were in.... More

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Direction G, Directeur général at Palm Plaza Marrakech Hotel & Spa, responded to this review

Dear Guest, After Reading your email, we paid a particular attention to this issue . We are surprised that you are complaining , actually you had requested for an early departure to join your friends in their appartment in Marrakech , you did not give the impression of being disappointed and you have never requested a change of room ,... More

Hull
Senior Contributor
47 reviews 47 reviews
20 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed March 2, 2014 via mobile

We spent three nights here to complete our tour with Titan holidays. The hotel is large with excellent grounds for relaxing, swimming and snacking. The rooms were large and everything very clean. Getting in and out of the bath/shower could be difficult for some older guests with mobility pro kens. We felt that a four star rating would be more... More

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Direction G, Directeur général at Palm Plaza Marrakech Hotel & Spa, responded to this review

Dear guest, first of all , we would like to thank you for choosing Palm Plaza Hotel &Spa during your stay in Marrakech,. We are glad that you had time to share with us your great stay in Palm Plaza hotel &Spa. you can’t know how much we appreciate your comments, because that motivate our staff and help us to... More

New York City, New York
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 19, 2013

We were really keen on staying at the palm plaza hotel in the beginning. The room was really clean, although we expected a bigger room for a senior suite. The view on the pool was beautiful. The Staff was pleasant and helpful until we realized that something was stolen on the last day. The receptionists werent really friendly, told us... More

Was this review helpful? Yes 1
Southampton, England, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 9, 2013

Where to start....? Staying here for a week on business, advertised free wifi in rooms, not a hope!!! At best it is intermittent in the reception area, on the countless times I have been to reception to complain they say it's working fine when it clearly isn't. The rooms are tired but clean, the toilet is interesting because of the... More

Was this review helpful? Yes 1
Direction G, General Manager at Palm Plaza Marrakech Hotel & Spa, responded to this review

Dear Guest, Thank you for your feedback and taking time to post your comments. We do take all comments seriously and really appreciate in details all the feedback we can get. We really apologize for the misunderstanding with problems you had encountered. Again, thank you for the comments which will help us in our ongoing efforts to improve our service.... More

Patras, Greece
Contributor
15 reviews 15 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 1, 2013

Palm Plaza Hotel's only drawback, is it's location. Outside Marrakech city, although only a 5 minute drive by taxi (50 dirham during daytime - 100 dirham during nightime). Despite it's huge establishment, hotel is maintained in high standards, unusual for hotels in Morocco. Nice, big, clean, and modern rooms, lobby, restaurants etc. Free Wifi at the rooms! If you find... More

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Direction G, General Manager at Palm Plaza Marrakech Hotel & Spa, responded to this review

Dear guest, Thank you for choosing Palm Plaza Hotel and Spa on your visit to Marrakech. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. We share all the feedback with the management and staff and such feedback help in staff motivation and recognition. We... More

Canterbury, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 21, 2013

I do not understand the complaining of some of the comments,typically negative.I have just returned from a 3 night stay in the Palm Plaza,admitidly arranged via a travel company,but I found the staff helpful,a bottle of water was supplied every day as were the clean towels.The range of food available was excellent but if you wanted to eat elsewhere there... More

Was this review helpful? Yes 1
Bucks
Contributor
16 reviews 16 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 4, 2013

I am writing this review from beside the pool at the hotel, I am half way through my stay and disappointed. I accept its ramadan but all but one restaurant is closed and there are no snacks other than two types of pannini, burgers or olives same on offer for lunch plus spaghetti bolognesse There is no pool side service-... More

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Hoorn, Nederland
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 6, 2013

Nothing special: the swimmingpool was too cold..okay..but even in the indoor swimming pool and the jaccuzi I was freezing..! There is a bar, nothing else. Breakfast was okay for a few days. From the hotel to the old city is more than 30 minutes walking. However: there is a transferservice from the hotel ( not late a night). Our room... More

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Buenos Aires, Argentina
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 31, 2013

Having just spent 4 nights at the palm plaza, i can honestly say that except for the pool and outdoor lunch cafe, the hotel under-performs on almost all counts. The rooms facing the pool are quite nice and the bathrooms good; however, there are so few amenities that the hotel needs to loose whatever stars it has. There is no... More

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Additional Information about Palm Plaza Marrakech Hotel & Spa

Also Known As:
Palm Plaza Marrakech Hotel Marrakech
Palm Plaza Marrakech Hotel And Spa
Palm Plaza Marrakech Hotel
Palm Plaza Hotel Marrakech
Address: Avenue du 7me Art. | Zone Touristique Agdal, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#133 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:5 star — Palm Plaza Marrakech Hotel & Spa 5*
Official Description (provided by the hotel):
This luxury resort is located in Agdal, a new residential district in Marrakech. Palm Plaza offers free Wi-Fi and free shuttles to the city.Palm Plaza Hotel features comfortable rooms and suites. Some feature a terrace.Savour exotic dishes in the hotel’s restaurant. Have a snack in the pool bar. In the evening, have a quiet time in the piano bar or an exciting night in the night club.The spa features a heated play pool (for children from 14 years), a sauna, a hammam and a gym. ... more   less 
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