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Hotel & Ryads Naoura Barriere

Travelers' Choice award winner
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Rue Djebel Alakhdar | Bab Doukala Marrakech, Marrakech 40000, Morocco
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Hotel & Ryads Naoura Barriere
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Hotel & Ryads Naoura Barriere
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510 reviews from our community

Traveler rating
    335
    118
    39
    15
    3
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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  • All months
    (510)
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    (146)
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    (107)
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    (133)
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    (124)
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the med
Top Contributor
52 reviews 52 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

After a a hideous night in a nearby hotel we couldn't have been happier with our second hotel. We where fortunate enough to be upgraded to a junior sweet which was beautiful, vast & light. It really was a luxurious, restful place to be. The room service breakfast was abundant & delicious too (try the Moroccan eggs). The location was... More 

Was this review helpful? Yes
Arnaud B, Directeur général at Hotel & Ryads Naoura Barriere, responded to this review
Google Translation

Chère cliente, C’est un vrai plaisir de lire que vous avez passé un excellent séjour au Naoura Barrière et nous... More 

London
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Arrived on 11 March x 7 days (Temp (day): 24 - 26 degree / (night): 10 - 14 degree so bring warm clothing) at the fantastic 5* Hotel & Ryads Naoura Barriere in Marrakech. Service was impeccable (not sure why I've read some random comments about unfriendly staff, must have got confused with their own domestic situation), breakfast plentiful with... More 

Was this review helpful? Yes
Arnaud B, Directeur général at Hotel & Ryads Naoura Barriere, responded to this review

Dear Guest, Thank you so much for taking the time to share your comments regarding your recent stay At the Naoura Barrière, we strive to provide exceptional service; therefore your feedback is exceedingly important as it acts as an indicator of how we are performing. I am delighted to know that you left our hotel with pleasant memories. Rest assured... More 

Toronto
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent hotel in terms of service, beauty and location. Staff was always helpful and pleasant. The restaurant was top notch. Even the room service was efficient with a great menu. The rooms were large and very comfortable and clean. The hotel property including the pool was well maintained. We could walk to the Medina or the new town easily. Overall... More 

Was this review helpful? Yes 1
Arnaud B, Directeur général at Hotel & Ryads Naoura Barriere, responded to this review

Dear Guest, I am delighted to read your kind words. Thank you for taking the time to share your experience with us. I am glad that you had an amazing time here at The Naoura Barrière and very much look forward to welcoming you back in the near future. Warmest regards, Arnaud BAMVENS General Manager Hote l& Ryads Naoura Barrière More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is modern and in a great location between the old area of the medina and the new town of gueliz. The pool is gorgeous and the hotel is exactly like the photos would recommend to people that want to see the whole city. Walking distance between both areas.

Was this review helpful? Yes 2
Arnaud B, Directeur général at Hotel & Ryads Naoura Barriere, responded to this review
Google Translation

Chère cliente, Je vous remercie pour votre fidélité et la confiance que vous nous portez, ainsi que pour votre élogieux... More 

Wakefield, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 25, 2015 via mobile

Fell upon this oasis of luxury after a busy morning getting lost in the souk, as it turned out, a great choice for an unhurried, relaxed and tasty lunch with perfect service. We entered a large lounge area with very contemporary and comfortable seating and were quickly guided to a quiet table by a very well presented waiter who spoke... More 

Was this review helpful? Yes
Arnaud B, Directeur général at Hotel & Ryads Naoura Barriere, responded to this review

Dear Guest, Thank you so much for taking the time to share your comments regarding your recent stay in february. At the Naoura Barrière Barrière, we strive to provide exceptional service; therefore your feedback is exceedingly important as it acts as an indicator of how we are performing. I am delighted to know that you left our hotel with pleasant... More 

High Wycombe
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed February 4, 2015

we walked past this hotel and it looked lovely we went inside and took a look at the menu 395 DH (approx £28) for one of the best meals I had on this trip but the standard was superb we had the set menu I had the crab cocktail, kofta tagine, and the apple stack which was one of the... More 

Was this review helpful? Yes
Arnaud B, Directeur général at Hotel & Ryads Naoura Barriere, responded to this review

Dear Guest, Thank you very much for your wonderful review on Tripadvisor following your recent stay at the Hotel Naoura Barrière with your family. It is a real pleasure to read that you enjoyed your time with us and that our hotel, its location and services were up to your expectations. We hope to have the pleasure to welcome you... More 

Tiburon, California
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 3, 2015

We stayed at the hotel for 3 nights over New Years. While the hotel itself is nice, the staff is rude and extremely dismissive. They double charged us on our AMEX and then treated us like it was our fault. The staff ruined the experience and I would recommend finding a friendly Riad instead.

Was this review helpful? Yes 1
Arnaud B, Directeur général at Hotel & Ryads Naoura Barriere, responded to this review

Dear Guest , Thanks you very much for choosing the Hotel Naoura Barriere for your last Marrakech’s visit. Guest satisfaction is very important to us and I am really sorry that your experience did not reflect it. Please receive my deepest apologies for all the inconveniences you faced. Your comments are very important to us as we continually try to... More 

Luton
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 15, 2014

When I wanted to book a short break away for my wife's birthday I was recommended the Naoura Barriere by a friend and was not disappointed, far from it. From the moment we arrived the excellent service began. We were asked to take a seat and given refreshing towels and a bottle of water while we were checked in. Once... More 

Was this review helpful? Yes 2
Arnaud B, Directeur général at Hotel & Ryads Naoura Barriere, responded to this review

Dear Guest , Thank you very much for having taken the time to write your comments on Tripadvisor., following your recent stay with us! Hopefully i will be able to greet you on your next stay with us! Arnaud BAMVENS General Manager Hôtel & Ryads Naoura Barrière More 

2 reviews
5 of 5 stars Reviewed December 15, 2014

The staff are incredible-this made a huge difference to our stay, especially with two young children. They had one to one in the kids club, and the breakfast staff were always talking, cuddling and joking with them. Its whats expected of a 5* chain-clean comfortable, excellent, attentive service. We even had a 3 story villa upgrade one evening as a... More 

Was this review helpful? Yes
Arnaud B, Directeur général at Hotel & Ryads Naoura Barriere, responded to this review

Dear guest , Thank you very much for having taken the time to write this beautiful comment on Tripadvisor. It was indeed a real pleaser to read that enjoyed your stay with us and that the hotel and our services were up to your expectation. Hopefully i will be able to greet you on your next stay with us Sincerely... More 

Boston, Massachusetts
Top Contributor
52 reviews 52 reviews
37 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed December 10, 2014

When we decided to visit Marrakech, we narrowed down to two hotels after an extensive research: The Four Seasons and the Naoura Barriere. The reason was that we were taking our four-year old son with us and both hotels offer complimentary kid club service. We decided to choose the latter because of its location in town, as with a hectic... More 

Was this review helpful? Yes
Arnaud B, Directeur général at Hotel & Ryads Naoura Barriere, responded to this review

Dear Guest, It is such a pleasure to read that you enjoyed again your stay at the Hotel Naoura Barrière and to be able to welcome you as a regular guest to Marrakech ! Thank you very much for sharing your impressions and recommendations on Tripadvisor. We have naturally shared your congratulations with the entire team. We are all looking... More 

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