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Dellarosa hotel suites & spa

4.0 of 5 5 Avenue Moulay El Hassan, hivernage, Marrakech 40000, Morocco
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Dellarosa hotel suites & spa
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Dellarosa hotel suites & spa
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697 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Barcelona, Spain
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

It was my second trip to Marrakech , Location is excellent - in between the Hivernage and gueliz area oppositeand quite close to jemaa el Fna (20 minutes walk). Room was clean and comfortable - good size bed . Wifi was included. Large workspace. Plenty of closet space. Bathroom is ok. Breakfast was great , with good diversity. Service was... More 

Was this review helpful? Yes 1
Dellarosam, Room Division Manager at Dellarosa hotel suites & spa, responded to this review

Dear guest , Thank you very much for having taken the time to write this beautiful comment on Tripadvisor. It was indeed a real pleaser to read that enjoyed your stay with us and that the hotel and our services were up to your expectation. Hopefully i will be able to greet you on your next stay with us Sincerely... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago

This is the worst hotel i've ever stayed at. We booked a suite in advance so that we could all stay together, when we arrived at the hotel and were shown to our room we realised that we hadn't been given the suite we had payed for and had been downgraded, when we asked the staff to look into the... More 

Was this review helpful? Yes 4
Dellarosam, Room Division Manager at Dellarosa hotel suites & spa, responded to this review

Dear Guest, Thank you for the time and the precisions you gave us about the hotel and the service generally. we have very well noticed your disappointment regarding the product. I assure you this is absolutly not the way our team works every day for our guests. Please, give us a chance to show you how we can be more... More 

england
Top Contributor
64 reviews 64 reviews
35 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a pleasant and clean hotel. It is about a 20 minute walk away from the old town square. All the staff are friendly and helpful and every request was dealt with keenly and very quickly. My room was a good size and was bright with a view of the snow capped Atlas mountains. I wouldn't hesitate to recommend... More 

Was this review helpful? Yes 1
Dellarosam, Room Division Manager at Dellarosa hotel suites & spa, responded to this review

Dear Guest, It is such a pleasure to read that you enjoyed your stay at the Dellarosa hotel suite & spa and to be able to welcome you as a regular guest to Marrakech ! Thank you very much for sharing your impressions and recommendations on Tripadvisor. We have naturally shared your congratulations with the entire team. We are all... More 

Doncaster, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

On first arrival it was slightly (but only slightly!) Daunting as the hotel appears to be in the middle of a residential area and has a metal detector at the front door! Gangster!  However, when you get inside, the della Rosa is a beautiful soft nod to the 90's obsession with Asian decor, very clean and the staff are just... More 

Was this review helpful? Yes 6
Dellarosam, Room Division Manager at Dellarosa hotel suites & spa, responded to this review

Dear Guest, What a pleasure to read that you enjoyed your stay at Dellarosa hôtel suite & spa and thank you very much for posting your comment on Tripadvisor. We make our best to improve the quality of service and standard you are expecting to find in our hotel. We truly hope to welcome you back soon in Dellarosa hotel... More 

New York City, New York
Top Contributor
53 reviews 53 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I've stayed at plenty of hotels where the shower might leak a little. But I never before experienced anything like this! There was a flood in my room that soaked not only the bathroom but far into the bedroom as well. And when I complained they said "Oh yeah, we usually don't rent that room out but we're full" WHAT?... More 

Was this review helpful? Yes 2
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The location of this hotel is about a 25 minute walk from the main square and Medina. The road outside is busy but not noisy fdella rossa suitesrom our room. There are no cafes close to the hotel, the nearest are about a 15 minute walk away. Our room was clean and comfortable but the bathroom was tired and in... More 

Was this review helpful? Yes 2
Dellarosam, Room Division Manager at Dellarosa hotel suites & spa, responded to this review

Dear Guest, Thank you for your time and the precisions you gave me about the hotel and the service generally. I have very very well noticed your disappointment regarding the product. Please, give us a chance to show you how we can be more efffective in delivering service, meeting your expectations and going further. I assure you this is absolutly... More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Me and my family stayed in this hotel for 7 nights. Upon entering our double room we were quite shocked to see the small size of the room. We had requested a cot for our child however we were considering cancelling the request due to the small size of the room. Anyway after several times going to the reception asking... More 

Was this review helpful? Yes 3
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 24, 2014

We stayed at the hotel for 7 days. On our arrival we got an immediate room upgrade free of charge. The room was massive. It was an open plan living and kitchen area which was extremely spacious. The bedroom was of good size too. However, the bathroom was very outdated. It had a bathroom with a basin, bath but no... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed December 23, 2014 via mobile

My husbond, 8 month babydaughter and I stayed at Dellarosa hotel from 11th to 26th October 14. We enjoyed a half board stay (which we found out was a wise choice because it's practical when travelling with a baby). The hotel is located in walking distance from both old and new city, it was clean and our suite was spacious... More 

Was this review helpful? Yes 1
Barbiano, Italy
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 14, 2014

me and my mum we staied in this hotel for 4 nights, when we arrived at the reception counter the staff was very friendly and professional especially HIND, she was soo sweet and she helped me a lot during my holiday... the hotel was very clean the room with lot of space and the position of the hotel it s... More 

Was this review helpful? Yes 3
Dellarosam, Room Division Manager at Dellarosa hotel suites & spa, responded to this review

Dear sir /Madam, What a pleasure to read that you enjoyed your stay at Dellarosa hôtel suite & spa and thank you very much for posting your comment on Tripadvisor. We make our best to improve the quality of service and standard you are expecting to find in our hotel. We truly hope to welcome you back soon in Dellarosa... More 

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Additional Information about Dellarosa hotel suites & spa

Address: 5 Avenue Moulay El Hassan, hivernage, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Dellarosa hotel suites & spa 4*
Number of rooms: 78
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Also Known As:
Dellarosa Hotel Suites & Spa Hotel Marrakech
Dellarosa Hotel Suites And Spa

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