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Dellarosa hotel suites & spa

5 Avenue Moulay El Hassan, hivernage, Marrakech 40000, Morocco
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Dellarosa hotel suites & spa
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Dellarosa hotel suites & spa
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743 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Miami, Florida
1 review
5 of 5 stars Reviewed 4 days ago NEW

My stay in Marrakech was enhanced by the staff, facilities, location, food and comfort of the Dellarosa Hotel. The staff was friendly and helpful, especially Brahim El Modiz, who always greeted me by name and helped direct me around a city that lacked street signs. He let me know of great places to be able to walk to and visit... More 

Was this review helpful? Yes
Dellarosam, Room Division Manager at Dellarosa hotel suites & spa, responded to this review

Dear Guest, I sincerely thank you for leaving your comments on Tripadvisor following your stay at Dellarosa hotel suite& spa. All comments of our customers are important because they allow us to move forward. I hope we have the pleasure of welcoming you soon in Marrakech. Yours sincerely Samira Errafii, Room Division Manager More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

The service is great every one is kind and polite, as I walk into the hotel the staff by the of ebrahim made me welcome, what ever you need this is your man. Also the spa is great hammam in the steam.

Was this review helpful? Yes
Dellarosam, Room Divisison Manager at Dellarosa hotel suites & spa, responded to this review

Dear Guest, What a pleasure to read your comments on Tripadvisor following your recent stay and thank you very much for sharing them with us! It was indeed a real pleaser to read that enjoyed your stay with us and that the hotel and our services were up to your expectation. We hope to have the pleasure to welcome you... More 

southampton
Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Arrived late in the evening and found a friendly welcome from Brahim on reception, the porter and the restaurant staff. Comfortable, clean rooms, working air-con. 15 min walk to Djemaa Square so excellent location. My girlfriends and I felt very much at home and the staff are lovely so I would recommend the hotel for feeling safe from the hustle... More 

Was this review helpful? Yes
Dellarosam, Room Divisison Manager at Dellarosa hotel suites & spa, responded to this review

Dear Guest, I sincerely thank you for leaving your comments on Tripadvisor following your stay at Dellarosa hotel suite& spa. All comments of our customers are important because they allow us to move forward. I hope we have the pleasure of welcoming you again Yours sincerely Samira Errafii, Room Division Manager More 

Contributor
20 reviews 20 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

I visited here to stay with my wife and her brother due to going around morocco on a tour. So we decided to visit here after viewing it on trip advisor. After viewing samira errafi's replies on here and professionalism I complimented her when I seen her at reception and she presented me with her card and if I should... More 

Was this review helpful? Yes
Dellarosam, Room Division Manager at Dellarosa hotel suites & spa, responded to this review

Dear Guest, I sincerely thank you for leaving your comments on Tripadvisor following your stay at Dellarosa hotel suite& spa. we strive to provide exceptional service, therefore your feedback is important as it acts as an indicator of how we are performing. I am delighted to know that you left our hotel with pleasant memories. Rest assured that I have... More 

Reading, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked a Raid to start with for 5 nights which was unsuitable so we moved to Dellarosa and were very glad we did. This is a delightful hotel, clean and staff are very friendly and welcoming. Very glad we made the decision to stay here.. thank you all in Dellarosa!!

Was this review helpful? Yes
Dellarosam, Room Division Manager at Dellarosa hotel suites & spa, responded to this review
Google Translation

Cher client, Nous sommes ravis que vous ayez passés un agréable séjour au Dellarosa hôtel suite & spa. Nous nous... More 

Sao Jose Dos Campos, SP
Top Contributor
121 reviews 121 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is very clean and nice. The location is very good and within a few minutes from medina. The staff is also very friendly and helpfull. I would stay there again and I recommend it. The room is clean and confortable.

Was this review helpful? Yes 2
Dellarosam, Room Division Manager at Dellarosa hotel suites & spa, responded to this review

Dear Guest, What a pleasure to read your comments on Tripadvisor following your recent stay and thank you very much for sharing them with us! Your enthusiasm for our hotel and especially for our staff is very much appreciated and will be a great source of motivation for the entire team. We hope to have the pleasure to welcome you... More 

Montrose, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have just returned from a 7 day stay at the Hotel Dellarosa where I have nothing but praise for ALL the team of staff members(including the young security person) played in making our stay in Marrakesh pleasurable. I want to pay a special mention to Hind (sorry if i miss spell your name) who was particularly helpful to us... More 

Was this review helpful? Yes 1
Dellarosam, Room Division Manager at Dellarosa hotel suites & spa, responded to this review

Dear guest , Thank you very much for having taken the time to write this beautiful comment on Tripadvisor. It was indeed a real pleaser to read that enjoyed your stay with us and that the hotel and our services were up to your expectation. Hopefully i will be able to greet you on your next stay with us Best... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The rooms were clean, the hotel had an excellent team of staff. They all made my stay of 10 nights very comfortable and smooth. All I have is praise for them all. Obviously it's not a 5 star hotel so I wouldn't expect the beds to be covered in gold leaf and the bathroom to be a palace bathroom. But... More 

Was this review helpful? Yes 2
København, Danmark
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had a really great stay at Dellarosa hotel suites & Spa. The personnel was very friendly and serviceminded and went above and beyond what you can expect. I was upgraded to a master suite on my second day after I had asked to switch room from ground floor to something higher up. They could just have moved me to... More 

Was this review helpful? Yes 2
London, United Kingdom
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This is the worst hotel i've ever stayed at. We booked a suite in advance so that we could all stay together, when we arrived at the hotel and were shown to our room we realised that we hadn't been given the suite we had payed for and had been downgraded, when we asked the staff to look into the... More 

Was this review helpful? Yes 2
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