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Dellarosa hotel suites & spa

5 Avenue Moulay El Hassan, hivernage, Marrakech 40000, Morocco
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Dellarosa hotel suites & spa
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802 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Doncaster
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very nice hotel and perfectly situated just a short bus ride or long walk from old town. Perfect setting overlooking a quiet bay. Very good service a nice bar and restaurant. It's about ten minutes by bus to the old town but very quiet and the bus stops just outside every 20 minutes or so.

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Dellarosam, Room Division Manager at Dellarosa hotel suites & spa, responded to this review

Dear Guest, I thank you for your last comment. The efforts we made daily are aimed to give to our clients the exact comments you made. I hope to see you again for your next trip to Marrakech. Sincerely, Samira Errafii, Room Division Manager More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I'm not usually one to write reviews and certainly don't have high standards. I usually stay at hostels however I felt the need to write a review as I have left this hotel feeling more than unhappy. The hotel is not a 4 star hotel and is not true to the pictures. The people at reception are friendly enough but... More 

Was this review helpful? Yes
Dellarosam, Room Division Manager at Dellarosa hotel suites & spa, responded to this review

Dear Guest, Thank you for the time and the precisions you gave us about the hotel and the service generally. -Regarding the excursion, actually the travel agency offers two package one with lunch included it cost 50 Euros and another one excluding lunch it cost 35 Euro. -Our breakfast and our instructions are equivalent to other 4 star properties in... More 

London, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

This is not the same as a 4* hotel in the UK but its great value for money. The hotel is clean with decent quality beds and facilities. Very well informed staff who did go the extra mile for us. The breakfast buffet had a good selection and toped up regularly so didn't have to wait around ever. The location... More 

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Dellarosam, Room Division Manager at Dellarosa hotel suites & spa, responded to this review

Dear Guest, First of all we would like to thank you for the time you sacrifice to write back your comment on tripadvisor. It was indeed a real pleaser to read that enjoyed your stay with us and that the hotel and our services were up to your expectation. We truly hope to welcome you back soon in Dellarosa hotel... More 

London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was a short stay for us as we came back from a long trip from agadir, however Mr amine at the recpetion desk was very welcoming and made it seem as if we had been at the hotel for a year. Great service.

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Dellarosam, Room Division Manager at Dellarosa hotel suites & spa, responded to this review

Dear Guest, What a pleasure to read your comment on Tripadvisor following your recent stay in Dellarosa hotel suite & spa Your enthusiasm for our hotel and especially for our staff is very much appreciated andwill be a great source of motivation for the entire team. We hope to have the pleasure to welcome you back to Marrakech soon. Samira... More 

Cardiff, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Never again shall I trust great reviews......the people who purport to have sent them either live on another planet or visited another hotel by the same name or have exceptionally poor standards. The hotel is certainly not a four star...at best a 2 star. The swimming pool should be renamed as the hotels goldfish bowl-it is so small. The fact... More 

Was this review helpful? Yes 2
London, United Kingdom
1 review
3 of 5 stars Reviewed 3 weeks ago

I visited Marrakech for the first time with my daughter on 2-8 July 2015. We had a lovely time but I really needed to say a big thanks to Ava who worked in the reception of the Spa of Della Rosa. She was amazing, so helpful and friendly. Also another thanks to Rabab who gave us the most fantastic Hammam... More 

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1 review
1 of 5 stars Reviewed 3 weeks ago

We visited Marrakech for a long weekend on arrival to Dellarosa rooms were very dull. We had to change rooms 3 times and they still couldn't get it right. Rooms smelt of sewage, views from rooms were either of other buildings or overgrown weeds. There was cracked bath tiles cracks in bedroom walls. This hotel needs to pay attention to... More 

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Helsinki, Finland
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I was on a business trip for a few days and I am so happy with the excellent service received. I really enjoyed the nice atmosphere, the food, the personnel. No doubt the next time I will choose the same hotel!

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Greater London, United Kingdom
4 of 5 stars Reviewed 4 weeks ago

My sister and I stayed here for 4 nights. The staff was very helpful and friendly, especially Mohammed who works on the reception, he always had a smile to greet you when ever he saw you, and gave good advice about the area, I have to mention Ahmed the porter and the resturant staff everyone tried to help in everyday... More 

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1 review
5 of 5 stars Reviewed 4 weeks ago

we have choosed this hotel because of its location which is next to every where. you can walk to the medina and new town just avoid taxis next the hotel.the staff is very helpful and professional: abraham at reception ; rachid bar ..the rooms are large and clean breakfast good.thank you dellarosa

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Standard Room (32)
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Suite Dellarosa (105)
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Suite Junior (34)
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Suite Junior with Kitchenette (45)
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The Hotel (35)
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Tichka (49)

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