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Imperial Plaza Hotel

Abdelkrim Khattabi Avenue | Semlalia Street, Marrakech 40000, Morocco (Formerly Swiss International Imperial Plaza)
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Imperial Plaza Hotel
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Ranked #409 of 470 Hotels in Marrakech
A recent review
3 of 5 stars Reviewed November 21, 2013
Akong777 Ebene, Mauritius
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266 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Imperial Plaza Hotel
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Ebene, Mauritius
Contributor
13 reviews 13 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 21, 2013

This was booked for me by my travel coordinator before I had checked its review here. After seeing the mostly negative reviews here, I was apprehensive and expected the worst. It wasn't as bad as I had feared. I stayed in two rooms (rm 207) and also (509) and in both, the rooms were clean as well as the bathrooms.... More 

Was this review helpful? Yes 1
devon
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 19, 2013

waiting staff all lovely breakfast good evening food ok if busy you get a buffet otherwise it is rubbish with no choice,spa and gym didnt get used too expensive,the girls that work there are great think its front of house thats the problem here and they need to get the room locks sorted as i must have been up and... More 

Was this review helpful? Yes 2
London
Senior Contributor
44 reviews 44 reviews
41 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed October 8, 2013

This hotel is not that great. We stayed here as part of our our trek to the Atlas Mountains so we stopped there the night before and the last night. The rooms are okay but when we arrived the AC didn't work and none of the plugs worked. We told them that we needed AC at the very least before... More 

Was this review helpful? Yes 2
London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 12, 2013

Location - Imperial Plaza hotel - in the town Semlalia. We booked this hotel as it said it was a 4 stars. Please do not be fooled by the website pictures. The hotel is a two star. Meals :- Breakfast we got OLD stale bread. The milk was curdled when we were so looking forward to our morning cup of... More 

Was this review helpful? Yes 3
Norwich, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 6, 2013

Location: This hotel although on the edge of a more modern area, is on quite a quiet out-of-town street with a lot of rubbish around it. Cheap enough to get into town but hassle to get a reasonable price from taxi drivers (30 dirhams we were advised). Facilities/staff: Pool area ok although gets busy, spa woman very unhelpful when asking... More 

Was this review helpful? Yes 1
Leeds, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 4, 2013

The first thing to say is the photos on their website must have been taken when the hotel was brand new as the hotel is nothing like them. The staff do their best and Nadia the hotel rep was a huge help to us especially when I fell ill on our last night. Thankfully we only used the hotel as... More 

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 3, 2013

As someone who regularly turns to trip advisor prior to booking a hotel I was appalled at the difference between the great feedback I had read for this hotel and the awful reality I was faced with upon arrival. I'm not quiet sure where the previous people stayed but it was no way the same hotel I stayed in. LOCATION:... More 

Was this review helpful? Yes 1
Loughton, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 2, 2013 via mobile

Before I get started I just want to clarify I never give bad reviews or complain, but I feel honesty needs to be shared regarding this hotel. For one don't be fooled by the pictures, the rooms are similar to the pics the rest of the hotel isn't . We arrived at 11.30pm & was so disheartened when we arrived,... More 

Was this review helpful? Yes 1
Croydon
Contributor
12 reviews 12 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 3, 2013

I travelled with my husband and my two young children and my sister and her family, we had a great time and experience. As I was travelling with children, I was at one point very worried after reading some of the reviews, but I can assure you that being a mum of two, this hotel was much more than expected.... More 

Was this review helpful? Yes 2
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2013

My wife and I came back a week ago and I can assure you that we had a wonderful time. The hotel was clean, the staff were very polite, friendly and helpful throughout our stay. The food was good and the buffet was very nice. We would like to thank The chef, Abdelkarim Soussi who took out the time to... More 

Was this review helpful? Yes 1
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