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All 461 Marrakech hotels

Swiss International Imperial Plaza

4.0 of 5 Hotel   |   Abdelkrim Khattabi Avenue | Semlalia Street, Marrakech 40000, Morocco
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Ranked #394 of 461 Hotels in Marrakech
A recent review
4 of 5 stars Reviewed June 27, 2014
Nadouya London, United Kingdom
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252 reviews from our community

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    41
    74
    54
    49
    34
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Today is just the second day of our stay. (2 bedrooms) Arrived yesterday evening to be told the restaurant was closed so there would be no evening meal. (We are booked half board) hotel was informed of our arrival time. Duty manager arranged for us to have lunch on the hotel the following day. (WELL DONE!) Bedroom 1 TV not... More

Was this review helpful? Yes 2
Holel Imperial P, Directeur général at Swiss International Imperial Plaza, responded to this review

Dear , Thank you for taking the time to tell us about your experience at the IMPERIAL PLAZA Marrakech. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At our hotel, we strive to provide a superior service experience for every customer; your feedback is very important to us. Rest... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 27, 2014

Great hotel ! Fantastic location the staff were very helpful would recommended ! I stayed here for 3 nights I could not ask for more !!! The breakfast was great. The réception team was speaimg a very good English

Was this review helpful? Yes 1
Wantage, United Kingdom
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed April 25, 2014

Don't believe the star ratings this hotel is more like a hostel with a nice entrance.. The room was scruffy, v old furniture and beds. The bathroom the same and the level of cleanliness very low No aircon (needed!) or even a fan.. The location is very far from town, not within walking distance of any of the sights... there... More

Was this review helpful? Yes 4
U K
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 17, 2013

We were two couples staying for 7 days, we were half board, every day we had to go down to reception to complain that there was no water in our rooms. They tried to say that it was a problem in the area but that was not true as we went down to the toilets in the basement and you... More

Was this review helpful? Yes 2
Taunton, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 2, 2013

I stayed here for a week with my son and partner. We couldn't have asked for more! Nadia at the front of house was so warm and welcoming and spent time making sure we found the right excursions that we would enjoy and explaining the local area. I have to say thank you to Abderrazzak for his language lessons!!!! We... More

Was this review helpful? Yes 2
Ebene, Mauritius
Contributor
12 reviews 12 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 21, 2013

This was booked for me by my travel coordinator before I had checked its review here. After seeing the mostly negative reviews here, I was apprehensive and expected the worst. It wasn't as bad as I had feared. I stayed in two rooms (rm 207) and also (509) and in both, the rooms were clean as well as the bathrooms.... More

Was this review helpful? Yes 1
devon
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 19, 2013

waiting staff all lovely breakfast good evening food ok if busy you get a buffet otherwise it is rubbish with no choice,spa and gym didnt get used too expensive,the girls that work there are great think its front of house thats the problem here and they need to get the room locks sorted as i must have been up and... More

Was this review helpful? Yes 2
London
Senior Contributor
40 reviews 40 reviews
37 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed October 8, 2013

This hotel is not that great. We stayed here as part of our our trek to the Atlas Mountains so we stopped there the night before and the last night. The rooms are okay but when we arrived the AC didn't work and none of the plugs worked. We told them that we needed AC at the very least before... More

Was this review helpful? Yes 2
London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 12, 2013

Location - Imperial Plaza hotel - in the town Semlalia. We booked this hotel as it said it was a 4 stars. Please do not be fooled by the website pictures. The hotel is a two star. Meals :- Breakfast we got OLD stale bread. The milk was curdled when we were so looking forward to our morning cup of... More

Was this review helpful? Yes 3
Norwich, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 6, 2013

Location: This hotel although on the edge of a more modern area, is on quite a quiet out-of-town street with a lot of rubbish around it. Cheap enough to get into town but hassle to get a reasonable price from taxi drivers (30 dirhams we were advised). Facilities/staff: Pool area ok although gets busy, spa woman very unhelpful when asking... More

Was this review helpful? Yes 1
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Additional Information about Swiss International Imperial Plaza

Address: Abdelkrim Khattabi Avenue | Semlalia Street, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Swiss International Imperial Plaza 4*
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Also Known As:
Imperial Plaza Marrakech

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