We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Imperial Plaza Hotel

Abdelkrim Khattabi Avenue | Semlalia Street, Marrakech 40000, Morocco (Formerly Swiss International Imperial Plaza)
Hotel amenities
Imperial Plaza Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #410 of 471 Hotels in Marrakech
A recent review
4 of 5 stars Reviewed February 4, 2015
Steve A
Write a Review

266 reviews from our community

Traveler rating
    44
    79
    56
    50
    37
See reviews for
52
105
12
9
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (266)
  • Mar-May only
    (63)
  • Jun-Aug only
    (59)
  • Sep-Nov only
    (91)
  • Dec-Feb only
    (53)
All months
south shields
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 25, 2015

there were four of us stayed here xmas and new year 2014 we has been transfered from the sister hotel imperial holiday hotel which was even worse than this one, the rooms were dropping to bits we had no shower curtain till the last day of the holiday we had to mop the floor everyday with the towels, the food... More 

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed February 4, 2015

For my wife and myself we found the stay to be a very pleasant one. The staff were always helpful and friendly We were staying there to celebrate my wifes 50th birthday and she was made to very special The hotel is well located for shops and restaurants Thanks to everyone for making our much needed winter break a happy... More 

Was this review helpful? Yes
London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 8, 2014

Great 4* hotel. Nice rooftop pool, Staff are very friendly and helpful. Rooms are good size, ask for a room with wifi. Not far from the local shops. You can walk to the new part where the mcdonalds etc is. Or grab a cab from o/s the hotel.

Was this review helpful? Yes
Wales
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 26, 2014

Two middle aged sisters spending a whole week at the Imperial Plaza have good things to say. We knew we were not in the U.K. which some of your reviewers seem to forget. Perhaps foreign travel is not for them! The twin room was large and comfortable. The staff were delightful...their attitude was helpful and friendly. The food....we were on... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 22, 2014

Me and my friend decided to go to morocco very last minute. And we're so glad we did. Big love from the UK for this hotel and would not hesitate to come back again. Firstly the staff are first class. The restaurant manager was so friendly and made every effort to make sure we were happy! And Nadia is an... More 

Was this review helpful? Yes 1
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 1, 2014

Today is just the second day of our stay. (2 bedrooms) Arrived yesterday evening to be told the restaurant was closed so there would be no evening meal. (We are booked half board) hotel was informed of our arrival time. Duty manager arranged for us to have lunch on the hotel the following day. (WELL DONE!) Bedroom 1 TV not... More 

Was this review helpful? Yes 5
Holel Imperial P, Directeur général at Imperial Plaza Hotel, responded to this review

Dear , Thank you for taking the time to tell us about your experience at the IMPERIAL PLAZA Marrakech. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At our hotel, we strive to provide a superior service experience for every customer; your feedback is very important to us. Rest... More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 27, 2014

Great hotel ! Fantastic location the staff were very helpful would recommended ! I stayed here for 3 nights I could not ask for more !!! The breakfast was great. The réception team was speaimg a very good English

Was this review helpful? Yes 1
Wantage, United Kingdom
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed April 25, 2014

Don't believe the star ratings this hotel is more like a hostel with a nice entrance.. The room was scruffy, v old furniture and beds. The bathroom the same and the level of cleanliness very low No aircon (needed!) or even a fan.. The location is very far from town, not within walking distance of any of the sights... there... More 

Was this review helpful? Yes 4
U K
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 17, 2013

We were two couples staying for 7 days, we were half board, every day we had to go down to reception to complain that there was no water in our rooms. They tried to say that it was a problem in the area but that was not true as we went down to the toilets in the basement and you... More 

Was this review helpful? Yes 2
Taunton, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 2, 2013

I stayed here for a week with my son and partner. We couldn't have asked for more! Nadia at the front of house was so warm and welcoming and spent time making sure we found the right excursions that we would enjoy and explaining the local area. I have to say thank you to Abderrazzak for his language lessons!!!! We... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question

181 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (142)
Viewed
View from room (10)
Viewed
Room/suite (27)
Viewed
Hotel & grounds (25)
Viewed
Pool/beach area (21)
Viewed
Dining (14)
Viewed
Bathroom (11)
Viewed
Other (34)

Management photos: Courtesy of the property manager

Viewed
All management photos (39)
Viewed
Business center/function rooms (2)
Viewed
Bathroom (2)
Viewed
Pool/beach area (3)
Viewed
Room/suite (11)
Viewed
Hotel & grounds (11)
Viewed
Dining (1)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question