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SENTIDO Kenzi Menara Palace

5.0 of 5 Zone de l'Agdal, av Mohamed VI, Marrakech 40 0000, Morocco
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SENTIDO Kenzi Menara Palace
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SENTIDO Kenzi Menara Palace
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810 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for SENTIDO Kenzi Menara Palace
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Berkshire
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 6, 2014 via mobile

We recently spent four nights at the Kenzi Menara Palace... Upon arrival, the welcome from the reception was very nice. However, we were given a hotel information sheet in French, despite the receptionist knowing we were English. Not that it bothers me, but a sheet in English would have been a nice touch. The negative...... We ate most nights in... More 

Was this review helpful? Yes 4
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Customers Nickmoreton, I am very happy to have had the opportunity to welcome you in the beautiful hotel that I manage, the Kenzi Menara Palace, during the 4-day holiday that you spent in Marrakech. I want to thank you for the kind compliments you kindly share on the Tripadvisor website and attribute to the welcome of your arrival day,... More 

Perth
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 4, 2014

Having worked many years in travel and had the opportunity to stay in hotels of all standards world wide, I have never had a worse experience than Kenzi Menara. The hotel may be a good property amenity wise the staff completely ruin the place. The rudest most uncaring, arrogant front desk I have ever encountered. I would never recommend this... More 

Was this review helpful? Yes 2
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Madam AnnaRoberts2012, I read the comment you left on Tripadvisor website, and I understood that you have not been satisfied by the hotel service regarding billing. In your quality of tourism professional, you can easily understand my desire to correct the situation, but without clarification from you, I cannot fix anything. I sent a message stating you our details... More 

Southport, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 3, 2014

As the title says, this hotel is good, very good I fact but could be so much better and I just can't understand why it falls short, it really shouldn't happen. On the plus side, the hotel is in a very quiet location, nothing around it but that didn't really matter. Hotel, grounds and surrounding area are kept in fabulous... More 

Was this review helpful? Yes 1
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Guest Mac 1963, I am very pleased to have had the opportunity to welcome you to the Kenzi Menara Palace during your recent visit to Marrakech, and I thank you for the interesting comment that you have posted on the website of Tripadvisor. I note that you loved the location of the hotel in a quiet place where everything... More 

London, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 3, 2014

I have just returned back to UK from almost 2 weeks of sunny holiday :) It was a challenge to persuade my husband to go on All inclusive vacation with our two little girls. He has not done so in over 30 years :) But after while and getting used to it - even he enjoyed it !! (with some... More 

Was this review helpful? Yes 2
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Client Sari W, I congratulate you to had convinced your husband to accept your choice of the Kenzi Menara Palace in all inclusive formula. I am pleased to have had the chance to receive you during two weeks with your family and being able to welcome you with a delicious mint tea in the lovely hotel with the stunning... More 

Maidstone, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 3, 2014

We stayed here in September 2014 for 7 nights on an all inclusive basis. First of all, I arranged with the hotel a transfer from the airport which was 200 dirhams. The driver was waiting for us at arrivals and was fine - our rep had mentioned that a taxi would have been half the cost but I think this... More 

Was this review helpful? Yes 1
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Customer Ellis t, I am the CEO of this wonderful place you have visited in September for a week and am delighted that your stay at Kenzi Menara Palace went well. You particularly enjoyed the welcome at the hotel, the comfort of the room, with the exception of king size mattress that you found too firm, and the food... More 

Maidstone, UK
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 2, 2014 via mobile

We stayed at the Kenzi Menara Palace for 4 nights in late October. Travelling with two kids aged 9 and 6 we had originally booked to stay in a Riad, though discovering the weather was set to be great (28-32 each day) we switched at the last minute favouring a hotel with a decent sized swimming pool and more for... More 

Was this review helpful? Yes 1
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Customer Iancoles, I'm totally delighted to read the title "Great value for money" you have chosen for the very generous comments shared on the site of travelers, following the 4 nights stay at the Kenzi Menara Palace, in all inclusive formula, with your family. I find it nice to see that you particularly liked the size and comfort of... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 29, 2014

We have just returned from 13 nights in this beautiful hotel on a B&B basis. Great location - a short taxi ride into the city. We always looked forward to returning to the peaceful sanctuary of the hotel. Our deluxe room over looked the pools and was extremely comfortable and spacious. The food was of a high standard and staff... More 

Was this review helpful? Yes 1
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Guest David B, I am very pleased to have had the opportunity to welcome you during 13 nights in the beautiful hotel I manage in Marrakech, the Kenzi Menara Palace, and I thank you very much for sharing your impressions of this trip on the Tripadvisor website. I notice that you particularly enjoyed the great location, the peaceful sanctuary... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 28, 2014

First time to Marrakech and what a wonderful hotel to have chosen. Stayed with 7 friends here and enjoyed every second. There was a slight hiccup with room situation because we added someone on to our booking last minute which didn't help things but overall I cannot fault anything about the hotel. The rooms were huge, spacious and probably one... More 

Was this review helpful? Yes 1
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Customer HEARD2014, When I read the title of the kind comment that you took the time to share on the Tripadvisor site "Really enjoyed", I am happy because I know that I won your confidence and satisfaction. It is very important to me to read your satisfaction on your face when you leave the hotel that I have the... More 

Southampton, United Kingdom
2 reviews
5 of 5 stars Reviewed October 27, 2014

We have just returned from my first visit to Marrakech, and what a fabulous choice of hotel we had picked. We chose the B&B option as my girlfriend has visited here many times, so we knew of places we wanted to eat at in the evening. About 20 mins from the airport, although this doesn't affect your stay, we arrived... More 

Was this review helpful? Yes
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Customer Mattfester, I am very pleased that you have chosen the Kenzi Menara Palace for your first visit to Morocco and Marrakech. As the general manager of this superb hotel, I am proud to have had the opportunity of hosting you and offering you a pleasant stay in a large bedroom with a king size bed with a very... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 24, 2014

This hotel is amazing! Me and two girlfriends booked through Low Cost Holidays. We had the Triple Luxury Room which had a living room, 2 balconies, 2 bathrooms, and a huge main bedroom which we all stayed in. The pool side was really relaxed with plenty of sun beds and towels bought over to you by very efficient staff. There... More 

Was this review helpful? Yes 1
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Client Hannah R, It gives me great pleasure to meet the lovely comments you've taken the time to share on the site of Tripadvisor following the recent visit you have made in the beautiful hotel that I manage, the Kenzi Menara Palace Marrakech. First, I want to thank you for choosing my hotel to spend a few days holiday... More 

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Additional Information about SENTIDO Kenzi Menara Palace

Address: Zone de l'Agdal, av Mohamed VI, Marrakech 40 0000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — SENTIDO Kenzi Menara Palace 5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Kenzi Menara Palace Hotel Marrakech
Kenzi Menara Palace Marrakech
Hotel Style:
#3 Top resorts Hotel in Marrakech
#27 Business Hotel in Marrakech
#75 Luxury Hotel in Marrakech
#75 Spa Hotel in Marrakech
#80 Family Hotel in Marrakech
#140 Romantic Hotel in Marrakech

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