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SENTIDO Kenzi Menara Palace

5.0 of 5 Zone de l'Agdal, av Mohamed VI, Marrakech 40 0000, Morocco
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SENTIDO Kenzi Menara Palace
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SENTIDO Kenzi Menara Palace
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792 reviews from our community

Traveler rating
    372
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    112
    33
    28
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
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English first
  • All months
    (792)
  • Mar-May only
    (207)
  • Jun-Aug only
    (220)
  • Sep-Nov only
    (242)
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    (123)
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London, United Kingdom
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

We Stayed at this hotel last month, beatiful hotel with great spa facilities. Food was good. We enjoyed being away from the city an found the hotel tranquil. Staff were helpful and a thank you to Hassan for going out of his way to help us. I loved the spa treatment which were priced reasonable. We are already looking at... More

Was this review helpful? Yes
Newport, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel itself is beautiful, the all inclusive facilities are second to none, the food is above average and the grounds and pool area's are simply stunning! The reason that I WILL NOT be booking this hotel again is nothing to do with the facilities or the hotel itself - but some staff members who were less than helpful and... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Lovely staff and concierge, Cherif, who especially made us feel very welcome. Very quiet and peaceful hotel. Generous sized deluxe bedroom and comfy bed on ground floor overlooking the pool. Lovely spa though not offered any water before or after. However, alcoholic drinks were very expensive more than double the price of UK. There was a good choice at breakfast... More

Was this review helpful? Yes 1
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Customer Tony P, I was very pleased to have had the opportunity to welcome you to Kenzi Menara Palace during the 4 days of vacation you took in Marrakech. I note with great pleasure that you enjoyed the lovely staff and Cherrif, the chef concierge, a Mister known worldwide. The room you have chosen was perfectly to your liking,... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I decided to treat myself & my sister for my 30th Birthday in July. Í am a frequent traveller and have stayed many places all over the world for Business & pleasure. Wow from the moment we pulled up to the hotel I was blown away by its amazing décor. Upon arrival you are greeted and seated in the foyer... More

Was this review helpful? Yes 3
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Client Simone Karma R, Again, I wish you a great birthday, with 4 months late but all my thoughts are with you. I loved the wonderful comments you have posted on the website of Tripadvisor because the compliments you give the hotel are gorgeous and amazing. I am aware that you have particularly enjoyed the fantastic decor and the... More

London, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A large hotel on the outskirts of the town centre about 15 minutes drive to the square. I took advantage of the complimentary shuttle bus from the hotel which ran every few hours to the souks. The hotel was nicely decorated, clean and inviting. My room was on the ground floor, overlooking the gardens and pool. I had an en... More

Was this review helpful? Yes 3
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Client Elsie20142014, I am very pleased to have had the opportunity to welcome you to the Kenzi Menara Palace recently for a few days of holiday that you spent in Marrakech. The palace that I have the pleasure to manage is perfect for a stay of rest and relaxation at the edge of one of the two outdoor swimming... More

Falmouth, England, United Kingdom
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have just recently come back from our stay at this hotel, we had a lovely time! I must say looking at some of the reviews you could worry that you might not get good service being English...not true, we found all of the staff very helpful and friendly, yes the common language is French but hey we all know... More

Was this review helpful? Yes 5
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Customers Kerry G, I am very pleased to have had the opportunity to welcome you in Kenzi Menara Palace following your recent stay you spent in Marrakech. Yes, Dear Customers, it was sunny, and the guests, still today, frequent with attendance the two outdoor swimming pools. What could be better than to relax in a comfortable deckchair in the... More

Berkshire
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We recently spent four nights at the Kenzi Menara Palace... Upon arrival, the welcome from the reception was very nice. However, we were given a hotel information sheet in French, despite the receptionist knowing we were English. Not that it bothers me, but a sheet in English would have been a nice touch. The negative...... We ate most nights in... More

Was this review helpful? Yes 4
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Customers Nickmoreton, I am very happy to have had the opportunity to welcome you in the beautiful hotel that I manage, the Kenzi Menara Palace, during the 4-day holiday that you spent in Marrakech. I want to thank you for the kind compliments you kindly share on the Tripadvisor website and attribute to the welcome of your arrival day,... More

Perth
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Having worked many years in travel and had the opportunity to stay in hotels of all standards world wide, I have never had a worse experience than Kenzi Menara. The hotel may be a good property amenity wise the staff completely ruin the place. The rudest most uncaring, arrogant front desk I have ever encountered. I would never recommend this... More

Was this review helpful? Yes 2
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Madam AnnaRoberts2012, I read the comment you left on Tripadvisor website, and I understood that you have not been satisfied by the hotel service regarding billing. In your quality of tourism professional, you can easily understand my desire to correct the situation, but without clarification from you, I cannot fix anything. I sent a message stating you our details... More

Southport, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As the title says, this hotel is good, very good I fact but could be so much better and I just can't understand why it falls short, it really shouldn't happen. On the plus side, the hotel is in a very quiet location, nothing around it but that didn't really matter. Hotel, grounds and surrounding area are kept in fabulous... More

Was this review helpful? Yes 1
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Guest Mac 1963, I am very pleased to have had the opportunity to welcome you to the Kenzi Menara Palace during your recent visit to Marrakech, and I thank you for the interesting comment that you have posted on the website of Tripadvisor. I note that you loved the location of the hotel in a quiet place where everything... More

London, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have just returned back to UK from almost 2 weeks of sunny holiday :) It was a challenge to persuade my husband to go on All inclusive vacation with our two little girls. He has not done so in over 30 years :) But after while and getting used to it - even he enjoyed it !! (with some... More

Was this review helpful? Yes 2
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Client Sari W, I congratulate you to had convinced your husband to accept your choice of the Kenzi Menara Palace in all inclusive formula. I am pleased to have had the chance to receive you during two weeks with your family and being able to welcome you with a delicious mint tea in the lovely hotel with the stunning... More

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Additional Information about SENTIDO Kenzi Menara Palace

Address: Zone de l'Agdal, av Mohamed VI, Marrakech 40 0000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — SENTIDO Kenzi Menara Palace 5*
Number of rooms: 263
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Also Known As:
Kenzi Menara Palace Hotel Marrakech
Kenzi Menara Palace Marrakech

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