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All 460 Marrakech hotels

SENTIDO Kenzi Menara Palace

5.0 of 5 Resort   |   Zone de l'Agdal, av Mohamed VI, Marrakech 40 0000, Morocco
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74%
Ranked #227 of 460 hotels in Marrakech
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
Skytourist Winchester, United Kingdom
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558 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Winchester, United Kingdom
Top Contributor
115 reviews 115 reviews
56 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A large hotel 40 mins walk from the Souk but there are four or five shuttles a day down town. The rooms are spacious and richly decorated with marble and carved wood everywhere. The pool area is large but this is a must anyway. Breakfast is lovely, pancakes and mint tea. A must. Tours from the concierge seemed fairly reasonable... More

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Scotland
Top Contributor
53 reviews 53 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

I took a dislike to this hotel the moment I walked through the door. The reception staff were churlish,the room not what we had requested, and the decor gloomy. The food is mediocre with not much choice. The pool is pleasant and the pool staff helpful. I believe it has recently been but by a new group. They have work... More

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Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Frank Doris; I would like to thank you for choosing the Kenzi Menara Palace for your last journey in Marrakech. I ‘am happy to receive the comment that you wrote on Tripadvisor further to the stay you spent in the hotel there which i manage, the Kenzi Menara Palace hotel. I do not understand reasons disturb you during your... More

Jersey, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

first time staying, when first arrived pool was empty but offer made to visit sister hotel, not required as 24 hours later pool full and pool area ready to go. Food was good, although had a better Moroccan meal when visited a recommended riad in old town. Staff are friendly and attentive and their English is much better than my... More

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Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Stuart, We very much appreciate your comment regarding your stay at Kenzi Menara Palace. I will share your comments to my collaborators. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services particularly Sherif our chef concierge . I read with a... More

1 review
4 of 5 stars Reviewed 6 days ago NEW

Really enjoyed our stay - Very friendly staff and clean large rooms. Food was fresh and plenty of it! The shuttle service to and from the airport and the Medina was regular and on time. Particular mention to Sharif (the concierge) who was amazingly helpful and arranged everything for us, and Sobha who provided a babysitting service. My only criticism... More

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Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear David, I am so happy to read the very sympathetic comment that you were kind enough to leave on the site of Tripadvisor. At first, I send you many thanks for your appreciation of the staff who liked your wonderful compliments and I am very glad to know that you enjoyed your stay in this wonderful palace. I read... More

Leeds, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at the hotel on three occasions on business and have always found the staff to be pleasant and always willing to help and assist. The restaurants are always good and efficient and the pool area is really lovely. The guest rooms are of a good size, although a little dark. The only downside is if you are... More

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Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Gill 2208 , I’m very happy to speak with a regular customer and to notice that you chose the Kenzi Menara Palace for the third time. This situation proves me that you like the luxury hotel that I have the great pleasure to manage and … you are right, it is good selection. As you say it yourself, rooms... More

Montpellier, France
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Went there for a 3 days conference and everything was perfect. Rooms are really large, people always great, Food is fresh and delicious. If you don't want to stay inside Medina, this international hôtel is for you !

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Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Eric, I am so happy to read the very sympathetic comment that you were kind enough to leave on the site of Tripadvisor. At first, I send you many thanks for your appreciation of the staff who liked your wonderful compliments and I am very glad to know that you enjoyed your stay for your 3 days conference in... More

Leeds, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

If I had to sum up: SLOW SERVICE - NO ENTERTAINMENT - NO POOL - Nice food - friendly staff We arrived at the hotel last week for a romantic week away. We wanted a nice relaxing week away somewhere lovely and this is where we decided to stay. The hotel its self is nice, clean and well kept. Most... More

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Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Jin 83 UK, You're right ... the pool was empty My Dear Customer, the filtralisation system of the pool had a major technical problem and , to my great regret, had no alternative, I had to take the decision to drain the pool to make repairs that unfortunate incident .You agree with me , it would be inconceivable to... More

Bridgnorth
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I had a weeks stay here at the end of February. We had booked a garden view senior suite and could not fault the accomodation, so spacious! This is a lovely hotel, not huge, all rooms are based on the Riad style, in groups around a central courtyard and on 3 floors. The grounds are lovely, well... More

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Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Madame Dear Sir, I would like to thank you for choosing the Kenzi Menara Palace for your last journey in Marrakech, also for posting your review to share this experience with all tripadvsor’s visitors. At first, I send you many thanks for your appreciation of the staff and I’ m very proud to see that you enjoyed our beautiful... More

Hampshire, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I really enjoyed my stay at this hotel. The staff were very friendly and the concierge Sharif was very helpful. He spoke perfect english and made us feel very welcome. He organised a trip for us to see the Atlas Mountain which we really enjoyed and would recommend to everyone. The breakfast was enjoyable but the food was repetitive. The... More

Was this review helpful? Yes 1
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Sidrah, I would like to thank you for choosing the Kenzi Menara Palace for your last journey in Marrakech, also for posting your review to share this experience with all tripadvsor’s visitors. At first, I send you many thanks for your appreciation of the staff who liked your wonderful compliments, particularly Cherif, the chief concierge who like so much... More

A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago

Just back from an enjoyable week at this hotel - a very relaxing time. Not usually a lover of all-inclusive, but the choice and standard of food was exceptional, and the choice of drinks was very generous, and a nice opportunity to sample some surprisingly good local wine and beer. Several visits to the delightful Moroccan themed restaurant were a... More

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Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review
Google Translation

Cher client , Oh combien je suis heureux de lire ce magnifique et généreux commentaire que vous avez écrit dernièrement... More

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Additional Information about SENTIDO Kenzi Menara Palace

Also Known As:
Kenzi Menara Palace Hotel Marrakech
Kenzi Menara Palace Marrakech
Address: Zone de l'Agdal, av Mohamed VI, Marrakech 40 0000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotel in Marrakech
#29 Business Hotel in Marrakech
#88 Luxury Hotel in Marrakech
#141 Family Hotel in Marrakech
#212 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — SENTIDO Kenzi Menara Palace 5*
Official Description (provided by the hotel):
The blend of an Arabo-Moorish architectural style with a generous 10 acres park and gardens makes the Kenzi Menara Palace your haven of peace and tranquility.The Kenzi Menara Palace is a luxury hotel located in a peaceful, 10-acre park in Marrakech just 10 minutes from the medina by free shuttle. The hotel offers accommodation mixing harmoniously the Moroccan style and a modern touch.Guestrooms are comfortable and have a balcony offering a staggering view facing the Atlas mountains. The international restaurant "Terrasse de l’Insensé" and the specialty restaurant "L’Insensé" serve quality cuisine and a different dining sensation and satisfy all taste. There is also a traditional Moroccan restaurant, poolside snack bar, piano bar and room service. The hotel offers various activities including tennis, volleyball, badminton and a swimming pool. The Kids Club is supervised by professionals and gives children the opportunity to discover the Moroccan culture through fun and educational activities. The Spa by Terraké invites guests to relax. Guests can enjoy free Wi-Fi internet access, free on-site parking and a free shuttle to the city centre. ... more   less 
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