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All 461 Marrakech hotels

SENTIDO Kenzi Menara Palace

5.0 of 5 Resort   |   Zone de l'Agdal, av Mohamed VI, Marrakech 40 0000, Morocco
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Ranked #205 of 461 hotels in Marrakech
A recent review
4 of 5 stars reviewed yesterday
SharonSomerset_UK Somerset, UK
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645 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
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English first
Somerset, UK
Top Contributor
55 reviews 55 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

This was a large functional hotel outside of the main Marrakesh city but close enough to travel in by taxi or the courtesy bus. Entertainment staff were incredibly enthusiastic and friendly. The restaurants were not great but adequate - food on offer in Marrakesh itself is far better value and standard. Drinks expensive and pool bar food monotonous. Left some... More

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Copenhagen, Denmark
1 review
5 of 5 stars Reviewed 2 days ago NEW

This five star hotel was really amazing.Our room had so much to enjoy. A large jacuzzi tub, a spacious standing shower with glass doors, and a big comfortable bed. There was also a big balcony with a view to the beautiful garden. Breakfast were good, will fresh fruits and juices, fried eggs, sliced salmons and everything you would want for... More

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3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I travel a lot and some friends of mine gave me this adress. I always choose all inclusive hotels and this is a great place. Food, beverage, service and rooms are just great. I became a regular customer and I must admit that in Marrakech most of resort propose the all inclusive. The Menara Palace is the best! You will... More

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Edmond, OK
Top Contributor
77 reviews 77 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This nice hotel is several miles from the downtown of Marrakech. Lots of new hotels in this area and this one was excellent. It is laid out so you have to walk quite a bit to get to your room. The room we had was large and had two balconies. Very upscale and nice. I think the air conditioning was... More

Was this review helpful? Yes 1
King's Lynn, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Length of Stay 11th July - 18th July and only wish we could have stayed longer. We were 'All Inclusive' and from our experience, this is one of the best 'All Inclusive Hotels' we have stayed at. Beautiful inside and everything was so clean with good amenities.We were concerned that the 'Ramadan Period' would have an affect on staff, but... More

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2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Well Tuesday the hotel is over and I have found an improvement of some staff. The waiting staff are excellent and have been from say 1. The male reception staff are great and always smiling. Food at the pool bar is nice and tasty and breakfast is nice. Buffet I am not liking that much but I can be a... More

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Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Guest DublinDaviebaby, I read with a great pleasure the comments that you have posted on the travelers web site “Tripadvisor” and I noticed that your recent stay in july 2014 in the Kenzi Menara Palace was very successful . I also noted the compliments that you sent to the hotel’s staff, particularly to the reception and restoration Also, you... More

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This is a great hotel but is almost completely ruined by the staff. The exception is the manager at reception who is always friendly and helpful. The rest are rude, disinterested and abrupt. For a 5 star hotel (which isn't exactly cheap) you expect a level of service that this hotel doesn't provide. You are often made to feel like... More

Was this review helpful? Yes 2
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Guest UKmatt123, I am the first one responsible of this wonderful hotel because I am the managing director in charge, and the reading of your comment affect me particularly. First of all, thank you for your visit during this summer 2014, you are right, when you choose the Kenzi Menara Palace, you deserve the good quality of services I... More

Rotheham, South Yorkshire
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Waiting and Bar Staff are very rude, inattentive, lack basic service skills and a smile appears a physical impossibility especially in the pool bar where it just seems like you are interrupting their conversations between themselves and generally an inconvenience to them. If you have food at the pool bar beware that it is brought out from the kitchen and... More

Was this review helpful? Yes 2
Kenzi Menara P, E-commerce manager at SENTIDO Kenzi Menara Palace, responded to this review

Dear client Rack 227; I have read with great attention the comment that you left on Trip Advisor after your recent stay on July 2014. I notice with regret that you were mildly satisfied by those few days spent in our hotel, the KENZI MENARA PALACE in Marrakech. After examining your critics, it is obvious that you weren’t pleased with... More

Nottingham, United Kingdom
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We are currently staying here for 4 days and are 1.5 days in. This hotel could be so much better than it is because it is let down by the majority of staff. Positives Spacious room, clean, good location, very quiet. Reasonably quiet hotel, not over full so lots of room around the pool for sunbeds/beds. Lovely big pool. Food... More

Was this review helpful? Yes 1
Kenzi Menara P, E-commerce manager at SENTIDO Kenzi Menara Palace, responded to this review

Dear Dwain_Pipe, As a start, I would like to thank you for choosing KenziMenara Palace for you stay. It is always a pleasure to have people from all around the world take time to give a review on our hotel, so that we can improve our services with every comment. As you have mentioned, one of the key strengths of... More

Hemel Hempstead, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My Husband and I stayed in the Kenzi Menara Palace from the 3rd - 10th July 2014. The Rooms are huge and luxurious and cleaned very well daily. We had a pool view and that normally means a noisy room but the Hotel is so peaceful and large that we didn’t have any noise and also got to look out... More

Was this review helpful? Yes 5
Kenzi Menara P, E-commerce manager at SENTIDO Kenzi Menara Palace, responded to this review

Dear Rebecca G ; First of all, we would like to thank you for choosing KENZI MENARA PALACE for your honeymoon. The trust you put in us on this special occasion is very humbling. I am delighted to notice that you enjoyed our rooms. We want to offer our guests a spacious place where they can be comfortable and relaxed,... More

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Additional Information about SENTIDO Kenzi Menara Palace

Address: Zone de l'Agdal, av Mohamed VI, Marrakech 40 0000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — SENTIDO Kenzi Menara Palace 5*
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Also Known As:
Kenzi Menara Palace Hotel Marrakech
Kenzi Menara Palace Marrakech

331 photos of this hotel

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Pool/beach area (54)
Hotel & grounds (83)
Dining (7)
Room/suite (54)
View from room (8)
Bathroom (16)
Other (68)

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Room/suite (9)
Pool/beach area (5)
Hotel & grounds (6)
Dining (2)
Bathroom (1)
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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Top resorts Hotel in Marrakech #33 Business Hotel in Marrakech #80 Luxury Hotel in Marrakech #83 Spa Hotel in Marrakech #120 Family Hotel in Marrakech #165 Romantic Hotel in Marrakech
Hotel Class
Official Description (provided by the hotel)
The blend of an Arabo-Moorish architectural style with a generous 10 acres park and gardens makes the Kenzi Menara Palace your haven of peace and tranquility.The Kenzi Menara Palace is a luxury hotel located in a peaceful, 10-acre park in Marrakech just 10 minutes from the medina by free shuttle. The hotel offers accommodation mixing harmoniously the Moroccan style and a modern touch.Guestrooms are comfortable and have a balcony offering a staggering view facing the Atlas mountains. The international restaurant "Terrasse de l’Insensé" and the specialty restaurant "L’Insensé" serve quality cuisine and a different dining sensation and satisfy all taste. There is also a traditional Moroccan restaurant, poolside snack bar, piano bar and room service. The hotel offers various activities including tennis, volleyball, badminton and a swimming pool. The Kids Club is supervised by professionals and gives children the opportunity to discover the Moroccan culture through fun and educational activities. The Spa by Terraké invites guests to relax. Guests can enjoy free Wi-Fi internet access, free on-site parking and a free shuttle to the city centre. ... more   less 
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