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SENTIDO Kenzi Menara Palace

Av Mohamed VI, Marrakech 40 0000, Morocco
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1 room 1 guest
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SENTIDO Kenzi Menara Palace
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1,095 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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England, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We spent a week in August and had an overwhelmingly positive experience at the Kenzi Menara. Despite what people say about the merits of pool view rooms, our ground floor garden view room was ideally located, facing away from the ever busy pool and instead overlooked the beautiful gardens. Being ground floor we didn't see the road but had uninterrupted... More 

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London, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I stayed at Kenzi Menara Palace with my family. We were nervous travelling without my dad and because of the stories we heard, but due to the tight security we felt very safe and therefore enjoyed our stay here. Upon arrival we requested connecting rooms and that was arranged within minutes. The hotel was clean, spacious and beautiful. It definitely... More 

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Dubai, United Arab Emirates
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Nice Location, great view on the mountains, good rooms. Cleanliness is below average, food is below average, and staff friendliness and helpfulness is average. The overall stay was ok as we had a business conference at the hotel.

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2 reviews
2 of 5 stars Reviewed 4 days ago NEW

We have just come back from being guests at this beautiful lookin hotel. We were a party of 3 put the room only occupy 2 so the third person although paying the full price has to sleeps on a fold up bed covered in an old brown blanket. On arrival on finding only 2 beds we queried this at reception... More 

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London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at Kenzi Menara with my fiance 7th August for 1 week. The transfer from the airport was a 10 minute journey which was brilliant. On arrival to the hotel, it was a quick and very relaxed check in. When we walked into the room, there was nothing you could fault. Large, spacious and beautiful fresh flowers. We had a... More 

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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Me and 2 others just got back from Marrakech last week. Stayed at Kenzi and I must say all 3 of us throughly enjoyed it. Our room was big and spacious with a fantastic pool view. All the staff were really friendly, even the security staff but I must say the guest relations lady, Imane was superb. She especially took... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Had a fantastic time staff very good hotel excellent and Mr sharif the most helpful person there ..He makes every one feel special and very helpful Would go again and recommend the place .The breakfast was really good so much choice . The hotel was family friendly with lots of family with children were there

Was this review helpful? Yes 1
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Qaisra, Thank you for your comment that you have wanted to share with travelers on the Tripadvisor site. I am delighted to have had the privilege to welcome you to Kenzi Menara Palace your family and you, happy to know that you have had a fantastic stay at our hotel and that you keep an excellent memory. Thank you... More 

London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the first review I am writing, and what a place to start with! My mum and I recently stayed at Kenzi menara for a week to celebrate my birthday and were blown away! This hotel lived up to expectations and so much more- making it a truly unforgettable experience. From the moment we stepped into Kenzi till we... More 

Was this review helpful? Yes 3
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Anisah, Thank you for your comment that you have wanted to share with travelers on the Tripadvisor site. I am delighted to have had the privilege to welcome you to Kenzi Menara Palace your mom and you, happy to know that you have had an amazing stay at our hotel and that you keep an excellent memory. Thank you... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

This is the first negative review I've left on this site, but unfortunately came away from my recent trip extremely disappointed with the quality of this hotel. Negatives: - Food: this was probably the biggest disappointment of the holiday and really put a dampener on the whole trip. Buffet food was overcooked, soggy, and tasteless - almost inedible in many... More 

Was this review helpful? Yes 1
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Customer, Thank you for your comment that you have wanted to share with travelers on the Tripadvisor site. I'm sorry to see that you have not been satisfied with your stay our hotel, the Kenzi Menara Palace. I note your comments carefully: quality good room overall, the interior of the hotel is well furnished; breakfast was a little better... More 

norfolk
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Predominantly French and Morrocan, we stayed here for 12 days and didn't want to leave...cannot praise everyone enough, your satisfaction is clearly high on their agenda. We were all made to feel very welcome and would definitely return. Being a neat freak myself, I was so glad to see the constant cleaning from morning till night, the beautiful smell when... More 

Was this review helpful? Yes 1
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Customer, Thank you for your comment that you have wanted to share with travelers on the Tripadvisor site. I am delighted to have had the privilege to welcome you to Kenzi Menara Palace, happy to know that you have had a good stay at our hotel and that you keep a good memory. Thank you for your appreciation about... More 

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