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SENTIDO Kenzi Menara Palace

Av Mohamed VI, Marrakech 40 0000, Morocco
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What travelers say:
Very good
(3)
SENTIDO Kenzi Menara Palace
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SENTIDO Kenzi Menara Palace
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883 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Very nice hotel, clean with large spacious rooms, excellent choice of films in your room if you have little ones to look after. We were given a ground floor garden and pool view which was excellent. The only negatives were the restaurants lack of staff, more than often we'd leave without a drink with our meal. The entertainment was lacking... More 

Was this review helpful? Yes
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Customer Teebe, I am very happy to had the opportunity to welcome you in the Kenzi Menara Palace during your holidays of April 2015 in a room on the ground floor, with a view over the swimming pool and the gardens. You liked a lot the spacious room, with a very good selection of movies, in particular for the... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

It's a beautiful hotel, very clean and well situated, I had the garden view room and it was beautiful and very quiet. It's no more than a ten minute drive to the international airport and less than fifteen minutes to the market square. It's a great location and the staff are exceptional, the food is really good, just be early... More 

Was this review helpful? Yes 1
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Customers FALLON 8, I am delighted to have had the opportunity to receive you in this magnificent hotel that I manage, Kenzi Menara Palace, for your recent stay in Marrakesh. I notice with enjoyment that you are satisfied with these holidays and with your choice of the hotel and am very happy that you share your feeling on the... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

This is a great hotel and it was just what we wanted. A short taxi ride (or free shuttle bus) to the Medina. The hotel is modern but with the Marrocan charm, very clean and spacious with good facilities. We ate out every night (as we were B&B basis) at restaurants recommend by head concierge Shereef who was excellent and... More 

Was this review helpful? Yes 1
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Customers SRichardss, I am happy to read the comment that you wrote on the site of Tripadvisor. I notice that the hotel, that I have the pleasure to manage, is totally in compliance with the expectations which you were looking for your holidays of relaxation and pleasure by coming to Marrakesh. I am going to pass on your pleasant... More 

Windsor, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Have just returned from a week at the Kenzi Menara Palace. Overall we had a really good experience and would happily stay again. Really spacious family suite with everything you would expect in it. Spotlessly clean. Very quiet (even though we were above Reception). Lovely big pool with plenty of loungers. Pool isn't heated which was a shame Pool staff... More 

Was this review helpful? Yes 2
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Customers Bessieb 13, I appreciate your loyalty and I am proud to know that you are at your second stay at this wonderful hotel that I run, Kenzi Menara Palace in Marrakech. It is true that the hotel rooms and suites are very spacious, modern, well decorated and very comfortable. The hotel is spotlessly clean, very quiet. The pool... More 

newmarket, suffolk
Top Contributor
72 reviews 72 reviews
13 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

After a good first visit last year, we returned again this Easter and were not disappointed. The hotel is a great base just outside Marrakech, now with an extra outdoor pool that is noticeably warmer than the main pool The food was still great and has now added freshly barbecued meats at lunchtime too We opted for the hotel airport... More 

Was this review helpful? Yes
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Customer Chappers 1 UK, I thank you very much for your loyalty to the Kenzi Menara Palace and I am happy to learn that you have spent your second stay at our beautiful hotel in very good conditions. Also, I note that you liked the second outdoor pool which is heated and quieter than the main swimming pool. I... More 

Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I cannot knock this hotel at all, this includes the very friendly staff, cleanliness, pool, weather or location, in fact it ticked every box we needed for a 5 day getaway. My only thing, what I am guessing is my fault as I did not read the small print, but the hotel was called - Kenzi Menara Palace all inclusive... More 

Was this review helpful? Yes 1
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Clients Steve W, It is very pleasant to me to read the comments that you have posted on the site of the great travelers of Tripadvisor which expresses great satisfaction after the stay you spent in the hotel that I have the great pleasure to lead, Kenzi Menara Palace. You are right to say that this hotel ticked every... More 

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just returned from 7 nights AI and were not disappointed (except for the unusually poor weather at the beginning of our holiday). I have no complaints at all about the hotel but would not rate it as 5* - definitely a good 4* though. The staff in the main were very good and especially the concierge, Cherif, who... More 

Was this review helpful? Yes 1
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear customers MartinWhereIsTheSun, I am pleased to have had the opportunity that you have chosen the Kenzi Menara Palace, hotel I manage with a great pleasure, to come and spend your holidays in Marrakech for 7 days overlapping March and early April. It is a great pleasure to see that you are satisfied of your stay, with the exception of... More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I recently returned from a very enjoyable holiday, the hotel, with one exception when we could not get the front desk to arrange to have the heating turned on in our room, it took five days, was very good. The food and service in the restaurants was very good and all the Hotel staff were also extremely... More 

Was this review helpful? Yes
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Customer Paul H., I am very happy to read that your recent stay at the hotel I am pleased to manage, the Kenzi Menara Palace, was very satisfactory. This is actually the goal that I search for all customers who trust us. You liked very much the service and the quality of the food in 4 restaurants. It’s a... More 

Harleston, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

Just returned from a 3 day break to Marrakech. The Menara Palace is an excellent hotel, and if you are lucky you can see the snow capped atlas mountains in the distance at this time of year. We experienced very good service, especially from the Concierge, who was extremely helpful. My wife needed some medical attention, and this was delt... More 

Was this review helpful? Yes
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Customers Zim 2015, I am very pleased to have had the opportunity to welcome you in my beautiful hotel, the Kenzi Menara Palace, for those 3 days of vacation you took in Marrakech. With all of my staff, are very proud to receive the compliments you send us, both for the hosting service for restaurants that you found very... More 

Manchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We just returned from a 6 night stay, hoping for some spring time sunshine, unfortunately we seemed to pick a rubbish week as it was chilly with sunshine either side off stay! Hotel was lovely though and we would definitely come again. Our room was massive, more like a suite with separate lounge area, which was great as we were... More 

Was this review helpful? Yes 3
kenzimenarapalace, Manager at SENTIDO Kenzi Menara Palace, responded to this review

Dear Albie_Greywhite, Thank you very much for taking the time to review the hotel that i run with pleasure, and for choosing to stay among us on the Kenzi Menara Palace. It was a delight to read your review. Thank you very much indeed for your very kind praise of our hotel & our staff. We are fortunate to have... More 

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