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SENTIDO Kenzi Menara Palace

5.0 of 5 Zone de l'Agdal, av Mohamed VI, Marrakech 40 0000, Morocco
#189 of 462 Hotels in Marrakech
726 Reviews 4 of 5 stars
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SENTIDO Kenzi Menara Palace
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SENTIDO Kenzi Menara Palace
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726 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed at this hotel for 2 nights for a hen weekend. The rooms were large, clean and comfortable. The hotel grounds were beautiful and and the spa facilities were excellent. The staff particaularly Rachid and Cherif were very helpful and friendly , to make restaurant reccomendations / taxi bookings. The spa facilities were great and reasonably priced. I would... More

Was this review helpful? Yes 1
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Client Pamess, Thank you for choosing the Kenzi Menara Palace to spend this hen weekend for 2 nights in Marrakech in September. You liked the hotel in general, but you keep a very good souvenir of wide bedrooms, clean and comfortable, well-maintained gardens, excellent SPA treatments, quality restaurants, the staff very helpful and friendly particularly Rachid or Cherif the... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Loved this hotel . Stayed here in early september half board . Dined in all three restaurants , very impressed with the food and service. Staff were always friendly and helpful . My husband lost his money belt in the hotel, a member of staff handed it into reception obvs very honest staff . The rooms are massive and very... More

Was this review helpful? Yes 1
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Guest Debbie R., Thank you for giving me the chance to welcome you at the Kenzi Menara Palace in early September in half board. I am totally happy to read that you were very satisfied with your stay and particularly by the food and service, massive and very clean bedroom with balcony overlooking the pools. I read in your... More

Manchester, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago NEW via mobile

Staff - very inconsistent, either brilliant and very helpful or rude & dismissive. Food - main restaurant lacked variety and the quality was average. The restaurants had a limited choice but the quality was better. The service was mixed, for a hotel which was half empty it still took an hour for our lunch to arrive at the pool bar.... More

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Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Customer Traveller.C, I appreciate the comments you have posted on the website of Tripadvisor and thank you for wanting to share your impressions after the trip you spent in September at the Kenzi Menara Palace. I take note of your impressions of the hotel staff that you found brilliant and helpful, but also rude and dismissive. I could act,... More

Contributor
14 reviews 14 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

4 night all inclusive holiday the rooms are very spacious and the biggest beds I have ever seen and so comfortable. Service is excellent nothing to much trouble. Breakfast is help yourself and choices are unlimited and all cooked in traditional Moroccan style. Only negative is the Italian named restaurant should be called anything but Italian so not like Italian... More

Was this review helpful? Yes 1
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Customers Basmanuk, I read the very kind comments you have posted on the website of Tripadvisor after 4 days you spent in the beautiful hotel that I manage, Kenzi Menara Palace, in all inclusive formula. I am delighted that you enjoyed the spacious bedrooms and comfortable king size bed (200x200), excellent service, buffet breakfast where choices are unlimited and... More

Swindon
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Despite some confusion with our booking, we had a great stay at the hotel. Our room was very spacious- one of the best we've had for the value. The bathroom was also quite big. In hotel restaurants a little pricey but the Moroccan cuisine is a must try accompanied by local live music. The spa was quite reasonable and high... More

Was this review helpful? Yes
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Customer MS UK2014, I am very pleased to read the kind comments you have taken the time to fill out and share it on the Tripadvisor website after you have stayed in October 2013. You particularly enjoyed the very spacious bedroom and the bathroom, and you say that "one of the best we’ve had for the value”. Also, you... More

edosrs
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A group of us stayed here for a hen-weekend. Lovely hotel with great spa facilities. Clean and comfortable rooms. The staff, especially concierges, Cherif, Rachid and Amine were very helpful. They helped make restaurant reservations, book taxis and made the overall stay great. Thank you. We all made use of the spa facilities and enjoyed the pampering, especially the hamam.... More

Was this review helpful? Yes
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Customer Edosrs, I wanted to thank you for the very pleasant comment you kindly drop on the Tripadvisor website following the stay in hen-weekend you just spent in the Kenzi Menara Palace. I have noticed that all members of your group have used the spa center and enjoyed the pampering very much. This department is so relaxing and managed... More

London, England, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

We have just got back from a lovely stay at Kenzi Menara Palace. The hotel is absolutely beautiful from the décor to the cleanliness of the hotel. I would definitely recommend it! The staff are really helpful all the time and they can not do more for you. We had a beautiful suite for 3 people which was huge! The... More

Was this review helpful? Yes
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Client Francesca, I am very pleased with the introduction of your guest comment; since you say “lovely stay”. I understand immediately that your satisfaction is total following the 4 days spent in the beautiful hotel that I manage: the Kenzi Menara Palace in Marrakech. Thank you for adjectives you use on the hotel that you feel absolutely wonderful from... More

Casablanca, Morocco
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

I enjoy coming back to this hotel for the nice ambiance, professional service going from the courteous front desk, to the kitchen chef, to the pool staff as well as the housekeeping. Great sense of customer service and hospitality, so accomodating and courteous. The professionalism and great customer service keep on getting better. I would recommend it for professional and... More

Was this review helpful? Yes 1
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Customer Reda B., I read with pleasure the kind comment you've just deposited on the site of travelers: it is brief, concise and clear. You are a loyal customer of Kenzi Menara Palace, you especially like the nice overall feel of the hotel, the professional attitude of all the individual services and the great sense of customer service and... More

Worcester, United Kingdom
Contributor
20 reviews 20 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at Kenzi Menara Palace for two weeks as a family of four. I wasn't quite sure whether hotel would be as good as in the brochure where everything always looks immaculate but I must admit that it actually looked even better than the brochure. So beautifully decorated! We booked one family room but were allocated two massive rooms... More

Was this review helpful? Yes 5
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Customers Eyetgirl, The comment you just deposited on the site of travelers is amazing from beginning to end, and your description reflects your complete satisfaction. When you say "our best holidays ever" or "... I must admitted that it actually looked even better than the brochure," I cannot get better compliments and, with my team, we are very pleased... More

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just got back from a 3 night All inclusive break and had the time of my life. The place s like a palace and very classy indeed. On check in a porter took away our bags and brought us a refreshing drink of mint tea as we sat down at the check in desk. We got a suite and the... More

Was this review helpful? Yes
Kenzi Menara P, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Customer Aden K, The title you have chosen is just fantastic "The best hotel I've ever stayed in". I thank you for that introduction, which is gorgeous. You chose the "all inclusive" formula and I notice that you were perfectly satisfied with the hotel services: first, you enjoyed of a nice welcome, the bedroom was huge and richly decorated... More

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Additional Information about SENTIDO Kenzi Menara Palace

Address: Zone de l'Agdal, av Mohamed VI, Marrakech 40 0000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — SENTIDO Kenzi Menara Palace 5*
Number of rooms: 263
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Also Known As:
Kenzi Menara Palace Hotel Marrakech
Kenzi Menara Palace Marrakech

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