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SENTIDO Kenzi Menara Palace

5.0 of 5 Av Mohamed VI, Marrakech 40 0000, Morocco
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SENTIDO Kenzi Menara Palace
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SENTIDO Kenzi Menara Palace
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846 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dubai
Top Contributor
86 reviews 86 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars NEW

I was skeptical when we booked this hotel. Somehow I thought the hotel was little "old" from looking at the picture. But when I arrived there, the hotel actually look nice!, it's got nice and specious rooms, pool facilities and most importantly, great atlas mountain views. I've attached to this review some room pictures.. more pictures will come up on... More 

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Reigate, United Kingdom
Reviewer
4 reviews 4 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here recently for a long weekend. Lovely hotel, very nice gardens. Great location- close to the airport and short journey from the main square. Pools were freezing and too cold to swim in, but the relaxation area by the pool was lovely. Sharif was excellent - very good at recommending and arranging trips, and also a perfect example... More 

Was this review helpful? Yes 2
kenzimenarapalace, Manager at SENTIDO Kenzi Menara Palace, responded to this review

Dear custumer, I really love the title you choose for your comment, “Very good “ what's better than those two words to explain a good satisfaction after your stay at the Kenzi MENARA Palace. I note carefully, your discontent on the lag at the checkout; I am convinced that the rate of occupation was at the orgine of rejecting your... More 

england
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Just home after a wonderful four day stay. Sharif the concierge was so helpful and excellent at organising trips for us. Our guides for both trips were fantastic and informative. The room was spotless and very spacious, the food was excellent with different choices each day. In fact all the hotel staff went that little bit extra to be helpful,... More 

Was this review helpful? Yes 1
kenzimenarapalace, Manager at SENTIDO Kenzi Menara Palace, responded to this review

Dear customer, Thank you for sharing this valuable review with the traveler’s community, after your stay at the wonderful Kenzi MENARA Palace. You are right the rooms are spacious and spotless, and the food diversity is one of our priorities. I’ am happy to know that your stay was positive and I will be happier to welcome you again. Sincerely... More 

Hemyock, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

We have just returned from a 1 week holiday here. Sharif one of the Concierge Team was excellent and was fabulous at arranging trips for us with our guide Moulay who was courteous, informative and spoke very good Engilsh. These two people really made our holiday work for us in Marrakech!! The Hotel had beautiful grounds and the rooms were... More 

Was this review helpful? Yes
kenzimenarapalace, Manager at SENTIDO Kenzi Menara Palace, responded to this review

Dear Customer, I want to thank you for choosing the Kenzi Menara Palace to spend those days in the city of Marrakech, also for the time you spent to write this review at Tripadvisor. It‘s completely incomprehensible to me to link the note you attribute to our hotel and the comment that you publish. I would have liked that you... More 

Stafford, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our party of four ladies came to play golf in Marrakech and decided, after looking at the Trip Advisor site, to book at this hotel. We were not disappointed. The rooms were spacious, the food was very good and the staff excellent. Nothing was too much trouble. As in reviews shown by others the Concierge and the Duty Managers, in... More 

Was this review helpful? Yes 2
kenzimenarapalace, Manager at SENTIDO Kenzi Menara Palace, responded to this review

"Dear valued customer, First, let me thank you for taking the time to share you experience with travelers community of Tripadvisor, it’s always a pleasure for us to read such encouraging comments. I notice carefully that your stay was positive and you enjoy all the facilities offered by the Kenzi MENARA Palace, am glad to read that our duty manager... More 

London, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent one week in this hotel with my girlfriend and i can say,that it was more than we expected.The room was very nice and spacious,exellent service,friendly and always ready to help staff.SHERIF(the concierge)was amazing.he arranged us different tours every day and surprise for my birthday,which i will never forget.i will recommand this hotel to anyone,who wants to visit Marrakech.Thanks... More 

Was this review helpful? Yes 3
kenzimenarapalace, Manager at SENTIDO Kenzi Menara Palace, responded to this review

Dear Customer, First of all let me thank you for choosing the hotel that I run the Kenzi Menara Palace, it is particularly pleasant to read every time comments like yours, as it allows us to give more and be more exigent and generous with our valuable costumer. You are right the rooms are spacious and the staff is friendly,... More 

North West London
Top Contributor
65 reviews 65 reviews
12 hotel reviews
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here 6-9th February 2015 and enjoyed it. The rooms are large and spacious and the hotel is quiet posh and very clean. Pool and gardens all beautiful and you can see the Atlas Mountains in the background. Cheriff, part of the concierge team was super friendly and helpful as were all the staff. Language barrier meant we were... More 

Was this review helpful? Yes 4
kenzimenarapalace, Manager at SENTIDO Kenzi Menara Palace, responded to this review

Dear Customer, First of all let met thank you for sharing your review in the website of traveler’s, after your stay at the Kenzi Menara Palace. As the Deputy General Manager of this superb hotel, I am proud to have had the opportunity of hosting you and offering you a pleasant stay in a large and spacious hotel which you... More 

Taunton, United Kingdom
Contributor
20 reviews 20 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our second visit to the City, first stay in The Kenzi Menara Palace. It was also our inaugural experience of "all inclusive". Our check in was fairly pain free and we were greeted with a welcome Morroccan tea. We were not so enamoured with our blue wristbands, surely a quality hotel can think of a better way to... More 

Was this review helpful? Yes 2
kenzimenarapalace, Manager at SENTIDO Kenzi Menara Palace, responded to this review

Dear Customer, I'm really impressed with the great comments that you shared on the site of tripadvisor, from the title «Return visit to Marrakech - lovely!", to the end of the text " All in all we enjoyed our stay and will definitely consider a return visit. ". You give me th proof that my staff and myself are on... More 

Surrey, United Kingdom
Contributor
18 reviews 18 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

nice hotel quiet, spacious, massive rooms. pretty grounds. nice breakfast spread, same over next few days. shame about cats everywere.10-15 mins away from square.but frequent busses to square, nice mall close to the hotel walkable. no tea or coffee making facilities in the room.. wifi is absolutely terrible!!!its included but never worked once in our room only at reception, we... More 

Was this review helpful? Yes 1
kenzimenarapalace, Manager at SENTIDO Kenzi Menara Palace, responded to this review

Dear Customer, First let me thank you for choosing the Kenzi MENARA place for you stay. You are right the room is quiet and spacious, the breakfast is nice, but some points of your comments are arguable, the hotel have a free shuttle connected to the city center, all the rooms are equipped with electric water boiler and variety of... More 

Kent, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Me and my friend stayed here on the 25/01/15-28/01/15. We had such an amazing time!!! The hotel was so gorgeous, very clean and beautiful. The staff was absolutely outstanding, they really looked after us. Jamal was incredible, he was so kind and very friendly, he couldn't of done anything more for us!!! and Sheriff was so lovely, he really made... More 

Was this review helpful? Yes 3
kenzimenarapalace, Manager at SENTIDO Kenzi Menara Palace, responded to this review

Dear Guest Bethany C, I am very pleased to have had the opportunity to welcome you during 3 nights in this beautiful hotel, the Kenzi Menara Palace, and I thank you very much for sharing your impressions of this trip on the Tripadvisor website. I notice that you particularly enjoyed the staff that is very helpful and friendly, and also... More 

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Additional Information about SENTIDO Kenzi Menara Palace

Address: Av Mohamed VI, Marrakech 40 0000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — SENTIDO Kenzi Menara Palace 5*
Number of rooms: 263
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Also Known As:
Kenzi Menara Palace Hotel Marrakech
Kenzi Menara Palace Marrakech
Hotel Style:
#3 Top resorts Hotel in Marrakech
#22 Business Hotel in Marrakech
#75 Spa Hotel in Marrakech
#78 Family Hotel in Marrakech
#79 Luxury Hotel in Marrakech
#142 Romantic Hotel in Marrakech

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