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Eden Andalou Hotel Aquapark & Spa

Km 4 route d'Amezmiz, Marrakech 40000, Morocco
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Eden Andalou Hotel Aquapark & Spa
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2,540 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Eden Andalou Hotel Aquapark & Spa
See the most recent reviews
Surrey, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 5 days ago NEW

We booked to go to PlaetRockStock, and we were not disappointed! Close enough to Marrakech (with a free shuttle bus to get you there), but far enough away that you had the 'relaxing beachy-type hotel' experience. Very friendly staff, lovely room (standard suite was bigger than most one bedroomed UK flats!), and the food was excellent all week. The conference... More 

Was this review helpful? Yes
MAZAR I, Responsable relations clients at Eden Andalou Hotel Aquapark & Spa, responded to this review

Dear guest, We really enjoyed reading your positive review and your kind words are greatly appreciated. Thank you for choosing Eden Andalou Aquapark & Spa. We look forward to having you here again soon. Warm regards, More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Nice hotel with great staff, in particular papis and the entertainment team. Immaculate rooms and good food. Very relaxing holiday. The kids club is very good for the children also, they looked after them all the time and they had great fun. (Kamar maryam sarah) very good for the kids club.

Was this review helpful? Yes
MAZAR I, Responsable relations clients at Eden Andalou Hotel Aquapark & Spa, responded to this review

Dear Guest, Thank you so much for this wonderful feedback. I will certainly pass on your words of praise to the whole team as this serves as an encouragement to keep on providing such high standards of service. We look forward to welcoming you back in your home in Marrakech. Best regards, More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Very nice hotel, rooms, pools and aquapark. Staff were great all week, entertainment team in particular for the whole family. The shows, poolside activities and kids club are great. Shoutout to Papis, Ismail, Marieme.

Was this review helpful? Yes
MAZAR I, Responsable relations clients at Eden Andalou Hotel Aquapark & Spa, responded to this review

Dear Guest, We are very grateful for the kind words you have given us on your review. I will be delighted to share your comments with everyone here. Thank you for choosing the Eden Andalou Aquapark & Spa Hotel. We look forward to welcome you here again soon. Best regards, More 

Rotterdam, The Netherlands
1 review
1 of 5 stars Reviewed 6 days ago NEW

I've traveled around the world and used mostly hostels. This "5*" hotel ticket was a gift and was the worst experience ever! Stealing my phone and charging me for every breath I took, in an all inclusive package, without even warning, was worth less than every hostel I visited before! There is no customer empathy. Whenever you give them a... More 

Was this review helpful? Yes 1
A TripAdvisor Member
1 of 5 stars Reviewed 1 week ago NEW

Attended the Planet Rockfest week. The management strenuously tried to save money by restricting all drinks to guests by changing the rules daily. They seemed very happy to annoy the guests to save a dollar. Don't go there.

Was this review helpful? Yes 2
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I found this resort on a booking engine, and I forgot to read the reviews before I booked. After the cancellation date passed, I was horrified to look it up on Tripadvisor and read bad review after bad review. With sinking hearts, we boarded the plane for Marrakech thinking we would just have to go exploring and spend as little... More 

Was this review helpful? Yes 3
MAZAR I, Responsable relations clients at Eden Andalou Hotel Aquapark & Spa, responded to this review

Dear Rosalie, Thank you for taking the time to share your experience with us here on TripAdvisor. We are pleased to hear that overall your stay was a positive one and that you were able to make the most of our facilities. I have passed on your comments to the whole team so that we can constantly improve upon the... More 

Luton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We visited Morocco for the first time last Autumn and was pleasantly surprised. Check-in was smooth and actually quite relaxing after a hectic and humid transfer from the airport. We were kindly offered refreshments and a seat whilst concierge delivered out luggage. A few forms filled out and taxes paid and we were shown to our comfortable and clean bedroom... More 

Was this review helpful? Yes 1
MAZAR I, Responsable relations clients at Eden Andalou Hotel Aquapark & Spa, responded to this review

Dear guest, Thank you so much for your feedback about your stay at the Eden Andalou Aquapark & Spa on Tripadvisor. We are extremely happy to hear that you have been “Impressed” by the hotel. We are pleased to read that you enjoyed at the Eden Andalou, the food, the pools and the facilities of your room. Next time please... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I was here for the first time in Morroco . It's a very nice hotel with two swimming pool and big aquapark . The food was accepted .. the reception and the other services are good . Hotel was very clean a was nd tidy.. Gym facilities really good with excellent modern machines. Lovely hotel, weather was very hot as... More 

Was this review helpful? Yes 2
MAZAR I, Responsable relations clients at Eden Andalou Hotel Aquapark & Spa, responded to this review

Dear Guest, Thank you for taking your time and sharing your experience here on Tripadvisor. We are delighted to read that you have thoroughly enjoyed your stay and that we could meet your expectations. We are very glad to learn that you enjoyed the pools and the room. We are also excited to read how helpful was our staff during... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Just got back recently from Morocco. Overall very satisfied with the standard of service and cleanliness of the hotel which was outstanding. Staff are very welcoming and friendly, make the effort in involving guests and being part of the entertainment. Provide a good range of activities to do aqua aerobics e.t.c, provide excellent facilities for children small rides, kids club,... More 

Was this review helpful? Yes
MAZAR I, Responsable relations clients at Eden Andalou Hotel Aquapark & Spa, responded to this review

Dear Guest, Thank you for sharing your experience with us. We are very pleased to read that you enjoyed your stay and that the food & beverages, the aquapark and the animation were particular highlights for you. Service is incredibly important to us and we are very happy that you found our staff excellent and helpful. We all look forward... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is very good, very peaceful. The food is very good and the workers are very good especially the animation team. The mini club is very good as well kamar mryim Sara aswell . would definitely reccomend to anyone coming to Morocco

Was this review helpful? Yes 1
MAZAR I, Responsable relations clients at Eden Andalou Hotel Aquapark & Spa, responded to this review

Dear Guest, Thank you for taking your time and sharing your experience here on Tripadvisor. We are delighted to read that you have thoroughly enjoyed your stay and that we could meet your expectations. We all look forward to welcoming you back to Eden Andalou Aquapark & Spa in the not too distant future. Best regards, More 

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