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Eden Andalou Hotel Aquapark & Spa

Km 4 route d'Amezmiz, Marrakech 40000, Morocco
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Eden Andalou Hotel Aquapark & Spa
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Eden Andalou Hotel Aquapark & Spa
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2,536 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hereford, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was our first visit to Morocco, we visited as Planet Rock (a DAB radio station) ran an event at this hotel. We arrived early on our first day and we were shown to our room. The room was large and had a built in air-con and a large bathroom. The beds are the twin bed pushed together so if... More 

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weare giffard, devon
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel itself was beautiful, but had definitely seen better days-quite a lot of unfinished plastering and plugs hanging from walls etc. Some of the staff were absolutely wonderful, but others were unfriendly and in some cases down right rude (especially the bar 'manager' and the pancake lady). I waited to see the general manager for 15 minutes after being... More 

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London, United Kingdom
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

There are some lovely things about this hotel and it is very good value. All areas are very clean. The free shuttle to the market is a great service which we made use of. The waterpark would be great for a family as there are loads of sunloungers over there and plenty for children to do. The food is all... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We visited as a couple in June. The hotel is about 15 mins from the airport, we booked a return in advance which wasn't bad value. The check in was awful - it's all paper based, I'd suggest printing every thing you have off as the staff are not helpful at all - guilty until proven innocent. We're normally used... More 

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MAZAR I, Responsable relations clients at Eden Andalou Hotel Aquapark & Spa, responded to this review

Dear Mike, Thank you for sharing your experience with us. We are very pleased to hear that you enjoyed your stay and that the suite and the restaurant Atlas’ buffet were particular highlights for you. Service is incredibly important to us and we are very happy that you found our staff friendly. We all look forward to welcoming you back... More 

Shrewsbury, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I visited with a friend for the Planet Rockstock week. The hotel was superb! Our twin room was spacious and clean and the balcony we had was almost as big and easily accommodated the table and chairs and 2 sun loungers we had. The food we had on the all inclusive deal was fantastic with plenty of choice. I had... More 

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MAZAR I, Responsable relations clients at Eden Andalou Hotel Aquapark & Spa, responded to this review

Dear guest, Thank you for sharing your experience with us. We are very pleased to hear that you enjoyed your stay and that the suite and the restaurant were particular highlights for you. Service is incredibly important to us and we are very happy that you found our staff friendly. It is brilliant to hear that you loved the hotel;... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Eden Andalou is marked down as 5-star. I think this may be a bit generous, but it wouldn't take much for it to earn the 5 stars. The hotel looks magnificent and is close to Marrakech city centre and the airport but isolated enough to help you enjoy your holiday in peace. The standard suite was huge and spacious although... More 

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MAZAR I, Responsable relations clients at Eden Andalou Hotel Aquapark & Spa, responded to this review

Dear guest, Thank you for staying with us and for sharing your feedback. We are very pleased to know that we meet your expectations and let you remember our dedicated staff, service, facilities and unique location with the stunning Atlas mountains’ view. Your kind words have been shared with the team and we all are looking forward to welcoming you... More 

Stratford-upon-Avon, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel setting is lovely, set within a well maintained garden with a view of the mountains in the evening, and the rooms and general areas are large so even with the hotel at full capacity it's easy to find some peace and quiet. The bookable free shuttle bus is only a short ride to Marrakech centre. The staff were... More 

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MAZAR I, Responsable relations clients at Eden Andalou Hotel Aquapark & Spa, responded to this review

Dear Helen, Thank you for chosing the Eden Andalou Aquapark & Spa hotel for your stay in Marrakech. We are honored to read how much you enjoyed the comfort & size of your room, the Atlas mountains’ view and our friendly and welcoming staff. Concerning the all inclusive formula, and as mentioned on our website, the beverages are served on... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

My room was very clean and plenty of room. Entertainment of the kids by the pool was exultant also evening shows where very good. I would recommend this hotel to any family coming Marrekesh on holiday. My kids said (kamar'maryam'sarah) where the best entertainer they have ever meet on holiday. 😃

Was this review helpful? Yes
MAZAR I, Responsable relations clients at Eden Andalou Hotel Aquapark & Spa, responded to this review

Dear Guest, We really appreciate you taking the time to share your experience with us here on TripAdvisor. We are very pleased to hear that you enjoyed your stay and that the kids entertainment program and the evening shoews were particular highlights for you. Service is incredibly important to us and we are very happy that you found our animation... More 

Surrey, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We booked to go to PlaetRockStock, and we were not disappointed! Close enough to Marrakech (with a free shuttle bus to get you there), but far enough away that you had the 'relaxing beachy-type hotel' experience. Very friendly staff, lovely room (standard suite was bigger than most one bedroomed UK flats!), and the food was excellent all week. The conference... More 

Was this review helpful? Yes
MAZAR I, Responsable relations clients at Eden Andalou Hotel Aquapark & Spa, responded to this review

Dear guest, We really enjoyed reading your positive review and your kind words are greatly appreciated. Thank you for choosing Eden Andalou Aquapark & Spa. We look forward to having you here again soon. Warm regards, More 

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Nice hotel with great staff, in particular papis and the entertainment team. Immaculate rooms and good food. Very relaxing holiday. The kids club is very good for the children also, they looked after them all the time and they had great fun. (Kamar maryam sarah) very good for the kids club.

Was this review helpful? Yes
MAZAR I, Responsable relations clients at Eden Andalou Hotel Aquapark & Spa, responded to this review

Dear Guest, Thank you so much for this wonderful feedback. I will certainly pass on your words of praise to the whole team as this serves as an encouragement to keep on providing such high standards of service. We look forward to welcoming you back in your home in Marrakech. Best regards, More 

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