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Club Eldorador Palmeraie

Travelers' Choice award winner
Commune Rurale Al Ouidane | Prefecture SYBA, Marrakech 12600, Morocco
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Club Eldorador Palmeraie
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Club Eldorador Palmeraie
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1,596 reviews from our community

Traveler rating
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    57
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11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (1596)
  • Mar-May only
    (442)
  • Jun-Aug only
    (491)
  • Sep-Nov only
    (429)
  • Dec-Feb only
    (234)
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Manchester, United Kingdom
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is my first review on trip advisor. We are a family with 2 young children under 5 and we travel twice a year and have stayed in many hotels. We came home last night and my only memory of it is an unpleasant situation. We checked out at 12pm as the hotel was full (even offered to pay for... More 

Was this review helpful? Yes 3
Rachid K, Public Relations Manager at Club Eldorador Palmeraie, responded to this review

Dear rizwana 70 Thank you for your valuable feedback. We work hard to provide impeccable facilities and service - clearly we were not performing to our usual standards during your stay. We have forwarded your comments to rooms, reception;,engineering and food and beverage team so that they can explore and address the issues you reported. The hotel has also begun... More 

Birmingham, United Kingdom
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 24, 2015

We stayed here for 7 nights in February 2015. On arrival we were met by the Hotel Manager (Rashid) who greeted us and guided us to the restaurant area. We were originally given a twin room although at the time of booking the holiday was told it would be a double room. This was changed the day after as they... More 

Was this review helpful? Yes 6
Club P, Responsable relations clients at Club Eldorador Palmeraie, responded to this review

Hello, Thank you first for writing a review on tripadvisor. Your comments and suggestions fill us with joy and pleasure to thank you for your trust and kindness. We are delighted that your stay is the best place and that you have been nicer. we thank you on behalf of all the team of Eldorador we are really pleased to... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 17, 2015

Went for a short family break and this place met and surpassed my expectations . I read a lot of other reviews about Club Eldorador and I am happy to say that the concerns some people raised were not a problem for our stay. Yes lots of french is spoken however the majority of staff that I came across were... More 

Was this review helpful? Yes 5
Club P, Responsable relations clients at Club Eldorador Palmeraie, responded to this review

hello, We want to thank you for taking your time to write your opinion. We also thank you for trusting us initially and especially your sincerity and honesty. We are delighted that you have enjoyed the beautiful weather and our activities you enjoyed, and have responded to your expectations, it is actually delighted that your stay went smoothly. We also... More 

London, United Kingdom
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 13, 2015

We stayed in November 2015, the only reason why I'm writing this review is because we are booking to go back. We came upon this hotel purely by chance and after reading other reviews I have some tips! 1. If you don't like the French language or people don't come. Really now people, you go to a foreign country and... More 

Was this review helpful? Yes 5
Horsham, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 10, 2015

Sad to say I never normally complain, you could say typical Brit. However really have no choice on this occasion, first this is a Hotel only for the French & those that speak French. The majority of staff will either completely avoid or ignore you or simply not understand you if you do not speak French. We had issues with... More 

Review collected in partnership with Galahotels.com

Was this review helpful? Yes 4
Bicester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 3, 2014

Booked for a budget break for a couple of days, thank goodness it was only a couple. Hotel is geared up for the French, we were the only English couple and although we can speak French its obviously with an English accent it was second class service the whole time we were there. An average cheap hotel, good for a... More 

Was this review helpful? Yes 7
Harrogate, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 15, 2014

Stayed here for a week in September 2015 Room - The room was very spacious, clean and quiet (we were away from the pool and disco area.) The bed was comfortable enough and a full size bath (with shower) in the en suite was a bonus. Facilities - Pools are very clean and pleasent - there is the main pool... More 

Was this review helpful? Yes 1
communication-eldo, Responsable relations clients at Club Eldorador Palmeraie, responded to this review

Hello , First of all, allow us to thank you for having taken time to leave your comment concerning your stay to the Club. We noted that you had a pleasant stay among us and that you appreciated our establishment, the quality of our services and our animation. We thank you sincerely for having shared with us your appreciations and... More 

San Jose, Costa Rica
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed October 5, 2014

We choose this hotel running away from the city in which we had a bad experience, we stayed 3 nights, most of the reviews talk about being mostly french talkers that true but there are some of the staff that can undersand english enough, spanish will be an issue. The quality of the food was average, something to expect from... More 

Was this review helpful? Yes 1
communication-eldo, Responsable relations publiques at Club Eldorador Palmeraie, responded to this review

Hello, We thank you for your opinion, and we wanted to tell you that the cat of the hotel, it is mymy the mascot, she makes left integral of the establishment and generally, she disturbs nobody. For the staff of the hotel, the second language in Morocco it is French, but you will find good on people who know how... More 

England, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed October 1, 2014

Just back from a one week stay. As per other reviews, cats all around dining area pooing in the borders and flies everywhere. The majority of people we spoke to had bad stomachs but may have been a bug?. Predominantly French clients but we were aware of that and found them very polite to be around & only wished our... More 

Was this review helpful? Yes 3
Contributor
13 reviews 13 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 29, 2014

Our holidays for the past couple of years have been to the party isle of Ibiza, so this was planned as a relaxing "do nothing" break. Having read reviews about the frenchness of this hotel we went in with our eyes open and as such found it all hilarious. The animation team are very hard working and made a real... More 

Was this review helpful? Yes 6
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