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Club Eldorador Palmeraie

Travelers' Choice award winner
Commune Rurale Al Ouidane | Prefecture SYBA, Marrakech 12600, Morocco
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Club Eldorador Palmeraie
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Club Eldorador Palmeraie
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1,642 reviews from our community

Traveler rating
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    636
    246
    113
    59
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736
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11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (1642)
  • Mar-May only
    (488)
  • Jun-Aug only
    (491)
  • Sep-Nov only
    (429)
  • Dec-Feb only
    (234)
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London, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

I don't know where to start. I usually try to be fair everywhere I go but the truth is, It is a terrible hotel . But at the same time it's a budget hotel, although we paid £100 per night per room. With that we could have got a nice and cheap riad in marrakech. The food is very basic... More 

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has everything you could ask for in a all inclusive resort! We are a young English couple, the only thing which was a problem for us was the language, literally nobody spoke English apart from the lovely lady on reception who could speak a little. Everything was labelled in the restaurant in french as well which made it... More 

Was this review helpful? Yes 3
uk
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

A hotel set in endless beautiful grounds harbouring animals, flowers and activities abound - trapeze, ping pong, archery, tennis, kids club and variou spool side activities...There are 3 pools and enough sun loungers to go around (you can hire towels to don't bother packing them) even though it was very busy when we went. Yes,they all speak french (you're abroad)... More 

Was this review helpful? Yes 4
london
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Staff were friendly, especially the animation team. Always lots to do - would be great for families! Food was surprisingly good for an all inclusive; lots of variety and always fresh. Had no problems getting into town on the shuttle. Rooms were quite basic but did the job - room service staff always filled the mini bar fridges with mineral... More 

Was this review helpful? Yes 6
Manchester, United Kingdom
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 5, 2015

This is my first review on trip advisor. We are a family with 2 young children under 5 and we travel twice a year and have stayed in many hotels. We came home last night and my only memory of it is an unpleasant situation. We checked out at 12pm as the hotel was full (even offered to pay for... More 

Was this review helpful? Yes 5
Rachid K, Public Relations Manager at Club Eldorador Palmeraie, responded to this review

Dear rizwana 70 Thank you for your valuable feedback. We work hard to provide impeccable facilities and service - clearly we were not performing to our usual standards during your stay. We have forwarded your comments to rooms, reception;,engineering and food and beverage team so that they can explore and address the issues you reported. The hotel has also begun... More 

Birmingham, United Kingdom
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 24, 2015

We stayed here for 7 nights in February 2015. On arrival we were met by the Hotel Manager (Rashid) who greeted us and guided us to the restaurant area. We were originally given a twin room although at the time of booking the holiday was told it would be a double room. This was changed the day after as they... More 

Was this review helpful? Yes 6
Club P, Responsable relations clients at Club Eldorador Palmeraie, responded to this review

Hello, Thank you first for writing a review on tripadvisor. Your comments and suggestions fill us with joy and pleasure to thank you for your trust and kindness. We are delighted that your stay is the best place and that you have been nicer. we thank you on behalf of all the team of Eldorador we are really pleased to... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 17, 2015

Went for a short family break and this place met and surpassed my expectations . I read a lot of other reviews about Club Eldorador and I am happy to say that the concerns some people raised were not a problem for our stay. Yes lots of french is spoken however the majority of staff that I came across were... More 

Was this review helpful? Yes 5
Club P, Responsable relations clients at Club Eldorador Palmeraie, responded to this review

hello, We want to thank you for taking your time to write your opinion. We also thank you for trusting us initially and especially your sincerity and honesty. We are delighted that you have enjoyed the beautiful weather and our activities you enjoyed, and have responded to your expectations, it is actually delighted that your stay went smoothly. We also... More 

London, United Kingdom
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 13, 2015

We stayed in November 2015, the only reason why I'm writing this review is because we are booking to go back. We came upon this hotel purely by chance and after reading other reviews I have some tips! 1. If you don't like the French language or people don't come. Really now people, you go to a foreign country and... More 

Was this review helpful? Yes 7
Horsham, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 10, 2015

Sad to say I never normally complain, you could say typical Brit. However really have no choice on this occasion, first this is a Hotel only for the French & those that speak French. The majority of staff will either completely avoid or ignore you or simply not understand you if you do not speak French. We had issues with... More 

Review collected in partnership with Galahotels.com

Was this review helpful? Yes 4
Bicester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 3, 2014

Booked for a budget break for a couple of days, thank goodness it was only a couple. Hotel is geared up for the French, we were the only English couple and although we can speak French its obviously with an English accent it was second class service the whole time we were there. An average cheap hotel, good for a... More 

Was this review helpful? Yes 7
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