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Es Saadi Gardens & Resort - Palace

Travelers' Choice award winner
Rue Ibrahim El Mazini | Hivernage, Marrakech 40000, Morocco
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Es Saadi Gardens & Resort - Palace
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535 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Leeds, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Myself and three friends were originally booked to stay at Es Saadi hotel resort but was upgraded to the palace upon arrival due to work being done on the hotel. It was such an experience as being four girls in our 20's would never have been able to afford to stay here by choice! The staff treated us no different... More 

Was this review helpful? Yes 1
County Londonderry, United Kingdom
4 of 5 stars Reviewed 1 week ago

Es Saadi Palace is the most beautiful place we have stayed so far. The garden, pool and pool side is pristine and maintained every day, sun loungers are very spaced out which makes it a pleasure to sunbathe and relax around the pool. We would like to especially mention the pool/island bar staff, they were amazing. Extremely friendly and approachable.... More 

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Newcastle upon Tyne, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at Es Saadi Gardens and Resort Palace and had the most relaxing holiday ever. It's 10 mins or so from the airport and the hotel themselves o the transfer. The staff are all extremely pleasant and cannot do enough for you. All facilities within and outside the building are superbly clean and found was amazing. The breakfast buffet... More 

Was this review helpful? Yes 1
Directeur G, Directeur général at Es Saadi Gardens & Resort - Palace, responded to this review

Dear Helen C, Thank you very much for this very nice and kind comment. We are waiting to welcome you very soon. Best Regards, L. Le Baud - C.O.O. Es Saadi Palace More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had 2 connecting suites, one for my wife and I, the other for our 3 daughters, 20, 19 and 16. The rooms were very good, spacious, cool, relaxing. Bathrooms were sprinkled with fresh rose petals daily. The pools are great, service was slightly variable but good on the whole. Breakfast selection was wide ranging and good quality. Pool side... More 

Was this review helpful? Yes 1
Directeur G, Directeur général at Es Saadi Gardens & Resort - Palace, responded to this review

Dear Peter_i_chandler, Thank you so much for this very nice and kind comment. I hope having the pleasure to welcome you back with your familly in the near future. Thank you for taking time to review your recent stay with us. Best Regards, L. Le Baud - C.O.O. Es Saadi Palace More 

London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed for a long weekend with my wife and her sister & brother-in-law. We had high expectations which, I'm sorry to say, we're not met and overall we were rather disappointed. Don't get me wrong, the hotel has good points - great location, nice grounds, lovely pool and the rooms are pleasant enough (not sure I would describe them as... More 

Was this review helpful? Yes 1
Directeur G, Directeur général at Es Saadi Gardens & Resort - Palace, responded to this review

Dear Patrick L. Thank you for taking time to review your recent stay with us. Unfortunately it seems that we did not succeed to your expectations, and I do apologizes. Nevertheless I would like to inform you, that almost everywhere in the world, it is forbidden to bring either food or drinks from outside because the hotelier could not guarantee... More 

Leeds
Level Contributor
20 reviews
9 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

We said here for the first few days of our honeymoon and it was wonderful. A perfect oasis from the crazy, hot Souks. The staff were very attentive and they took a lot of care over us as they knew it was our honeymoon. It was very quiet when we went but I imagine the service is always to a... More 

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Directeur G, Directeur général at Es Saadi Gardens & Resort - Palace, responded to this review

Dear Amy C, Thank you for choosing us for your honeymoon, we wish the Best and long live. Please come back to visit us for your first anniversary. Best Regards, L. Le Baud - C.O.O Es Saadi Palace More 

Warfield, Berkshire
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We have just returned from a fabulous 5 night stay at the Es Saddi Palace, the rooms were spacious and we had a view of the pool from our balcony, the staff could not do enough to help without being pushy, I would recommend a visit to the restaurant on the 3rd floor serving traditional Moroccan food very tastefully decorated... More 

Was this review helpful? Yes 1
Directeur G, Directeur général at Es Saadi Gardens & Resort - Palace, responded to this review

Dear Pebbles60, Thank so much for this very nice and kind comment. I hope having the pleasure to welcome you back in the very near future. Best Regards, L. Le Baud - C.O.O Es Saadi Palace More 

Bordeaux, France
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Service was so cheapless for such a standard hotel. Staff is really not on top, not helpful and not respectful of clientele. Won't choose this place again for my future stays. Staff is mixing work and leisure, many small incidents didn't made my experience so enjoyable for a palace.

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Directeur G, Directeur général at Es Saadi Gardens & Resort - Palace, responded to this review

Dear NicOlas33, Thank you for reviewing us your recent stay. Unfortunnetly your comment is too vague, it is difficult for me to answer it. I hope anyway to welcome you for a futur stay. Best Regards, L. Le Baud - C.O.O Es Saadi Palace More 

Kent, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Arrived for a 4 day break and had booked the normal hotel but upon check-in was immediately upgraded to the Palace hotel. This wS due to the construction ongoing at the first hotel. Was quiet, perhaps due to Ramadan but we could not fault the Hotel, the rooms or the staff. Breakfast was brilliant and lots of choice and served... More 

Was this review helpful? Yes
Directeur G, Directeur général at Es Saadi Gardens & Resort - Palace, responded to this review

Dear Cathy P, Thank you so much for your kind comment and recommandation that will help us to improve our service. I hope having the pleasure to welcome you back in the near futur. Best Regards, L. Le Baud - Es Saadi Place' COO More 

UK
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 29, 2015

I invested a considerable amount of time doing my research into which hotel to stay for my first trip to Marrakech. After careful thought, I decided to stay at the Es Saadi Palace. It was the best decision I made. We were picked up by the hotel transfer we had arranged beforehand, which was smooth. Upon arrival at the hotel,... More 

Was this review helpful? Yes 1
Directeur G, Directeur général at Es Saadi Gardens & Resort - Palace, responded to this review

Dear Bournesupreme, Thank you so much for your kind comment and recommandation that will help us to improve our service. I hope having the pleasure to welcome you back in the near futur. Best Regards, L. Le Baud - Es Saadi Place' COO More 

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