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Riad Fes - Relais & Chateaux

#29 of 92 Hotels in Fes
Certificate of Excellence
5 Derb Ben Slimane | Zerbtana, Fes 30110, Morocco
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Riad Fes - Relais & Chateaux
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455 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Bern, Switzerland
Top Contributor
217 reviews 217 reviews
61 hotel reviews
106 helpful votes 106 helpful votes
3 of 5 stars Reviewed yesterday NEW

A beautiful little bar with a mesmerizing atmosphere. Set in the open courtyard with a pool shimmering from the stars and candlelight, this is the essence of tranquility. The hard part is getting the drink as service can be a bit spotty. Once you do, though, this is a very relaxing place to sit and sip!

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San Francisco, California
Top Contributor
77 reviews 77 reviews
23 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The staff, hotel and food were all first class. Cannot say enough good things about the staff as they were an absolute delight. Location was great in the medina and not far from many of the sights. I generally hate breakfast buffets, but theirs was WONDERFUL we easily gained 5 pounds from breakfast alone. Dinner was the same, food over... More 

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Casper, Wyoming
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The room was beautifully decorated, well maintained. The architecture is amazing. We had good wifi coverage and the staff was very accommodating. The food was excellent altho the service was slow at times in relation to what we are used to. But we needed to regroup and relax and enjoy what this country has to offer. It is not fast... More 

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Spokane, Washington
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our favorite riad on our trip through Morocco. The food was very good, but we found the service to be even better. And we used room service several times to take advantage of our private patio and found this to be excellent, as well. The location was really fun, as well.

Was this review helpful? Yes 1
Madison, Wisconsin
Top Contributor
110 reviews 110 reviews
30 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff was nice and there was an exceptional number of staff, they simply were only their task oriented, and did what their task was. Otherwise the amenities were exceptional and the room was great and spacious. They did have some included immunities in the room like natural mud scrub and olive oil scrub which was nice for the deep... More 

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Denver, Colorado
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The décor of the hotel is amazingly beautiful. The hotel has a nice pool area, a relaxing Hammam spa, and courtyard and rooftop bars. Amazing photos and views of the medina from the rooftop bar. The restaurant has very good food. The service is good. Easily located for access from your taxi or car at the edge of the old... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Wifi was available in lobby but not in room. Beautiful surroundings. Lobby was breathtaking .Good service. Breakfast had a wide variety and rooftop bar had great view. Would have liked to be able to order a snack at rooftop bar instead of having to order an entire dinner.

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Los Angeles
Contributor
18 reviews 18 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The public rooms of this riad were, by far, the most beautiful of any we experience in our two-week Moroccan adventure. The zellig tile work and exquisite gip plasterwork are of such delicate beauty with such elegant detail as to make the main courtyard a place one hardly wants to leave. Our room -- a lovely junior suite -- was... More 

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Hawaii
Top Contributor
359 reviews 359 reviews
54 hotel reviews
138 helpful votes 138 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We thoroughly enjoyed our stay in this lovely read. It was a true oasis in the medina after spending any time in the crowded and fragrant (not the smell of flowers) narrow alleys and pathways of the central medina. The accommodations were comfortable, the staff very cordial, the service excellent. My only criticism relates to the bathroom. The drains in... More 

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Caracas
Reviewer
4 reviews 4 reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We had booked for two (2) nights and left after the first night. Here is why: In general we were not at all satisfied with our arrival, stay and departure from the Riad Fes. We had relatively high expectations about the quality of the property, the services and the rooms, being the Riad Fes a member of Relais & Chateaux.... More 

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Riad_Fes_Manager, Manager at Riad Fes - Relais & Chateaux, responded to this review

Dear Mr. FromVenezuela, Thank you for your feedback about your recent stay with us. We pride ourselves on delivering a memorable hotel experience during your travels. Unfortunately, we have fallen short of our goal during your recent stay. Therefore, I kindly ask you to accept our sincere apologies. As I have explained, we were overwhelmed by the dinner of the... More 

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