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Riad Fes - Relais & Chateaux

5.0 of 5 5 Derb Ben Slimane | Zerbtana, Fes 30110, Morocco
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Certificate of Excellence 2014
Riad Fes - Relais & Chateaux
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Riad Fes - Relais & Chateaux
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381 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Chicago, Illinois
Top Contributor
77 reviews 77 reviews
44 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

When our driver stopped to drop us off at our hotel, we were thinking it was a joke... this hotel is inside the medina, it is like a 7 minute walk through turns and alleys, but once you get to the hotel, you enter an oasis! Very pretty interior, our deluxe room was on the top floor (rooms don't have... More

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Tubac, Arizona
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We didn't stay here but enjoyed an excellent dinner one night on our trip to Fes. It was a feast for all the senses, as the setting and food were both exceptional. Wonderful service, high quality ingredients and delicious flavors abounded. Would highly recommend the lamb.

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Toronto, Canada
Top Contributor
146 reviews 146 reviews
51 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is an excellent hotel in Fes (I wish I could do 4.5 stars). The service is quite good, but could be slightly better. The public areas are beautiful and the roof top terrace is stunning and a great view over the city. The rooms were also very good and comfortable. Our room was on the highest floor and while... More

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Sydney
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Everything was pretty about this hotel, very very good. Just one thing, we stayed at a range of all the best tripadvisor riads and hotels all across Morocco for a number of weeks - and this was the only hotel who wanted a surcharge ($40 pn !) for a small child (5 years), we asked what the charge was for... More

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Mauritius
Contributor
15 reviews 15 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was to be our treat while in Morocco, and true we had found a promotion, but it still was not a cheap experience. We arrive, having rung the hotel to ask for assistance with our suitcase, and find nobody waiting at the gate. There is always someone who will help you, for a tip, so we arrive at the... More

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Riad_Fes_Manager, Manager at Riad Fes - Relais & Chateaux, responded to this review

Dear Mrs. Shaiapoi, Thank you for taking the time to post your review of Riad Fès - Relais & Châteaux on Tripadvisor. I am very sorry to learn that you did not enjoy your stay with us and that you found the style of Riad Fès and the experience we provide not to be to your liking. The personalized service... More

Henley-on-Thames, United Kingdom
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

In some respects Riad Fes was the best place we stayed on our trip to Morocco. But for me it had a couple of shortcomings which I will come to later. First, the good bits. The main public areas are superb. The main atrium next to reception is amazing. The roof top terrace with it's views over Fes is fabulous.... More

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Riad_Fes_Manager, Manager at Riad Fes - Relais & Chateaux, responded to this review

Dear Mr. Rthomp, Thank you for writing about your experience at Riad Fès - Relais & Châteaux. Although I am pleased to know that you enjoyed your stay overall and had the best meal in our restaurant, I do regret that you were disappointed with the bathroom and the lack of information regarding fire exits. I am thrilled that the... More

San Francisco, California
Top Contributor
88 reviews 88 reviews
56 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed September 22, 2014

We stayed only for two nights, but we had a wonderful time here. The Riad is stunning of course, but what makes this place special is the service, starting at the top with Awa, the manager. Morocco can be a challenging place, and Fez particularly so because there is a system set up where the hotel can arrange for drivers... More

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Riad_Fes_Manager, Manager at Riad Fes - Relais & Chateaux, responded to this review

Dear Mr. Grottoyk, Thank you for having stayed with us and for sharing your experience at Riad Fès. It was really a pleasure meeting you and also hearing about your travel experiences around the world. I am sure you are having fun wherever you are at this moment. Again, I am sorry for the inconvenience related to the private transfer.... More

Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed September 21, 2014

I wanted to love this place from the photos in all the publications but I was completely underwhelmed. While it is a beautiful space (albeit a little worn throughout). I just thought the level of service and food quality were completely lacking. First let's talk safety. The door at the front of the riad is supposed to be locked but... More

Was this review helpful? Yes 4
Riad_Fes_Manager, Manager at Riad Fes - Relais & Chateaux, responded to this review

Dear Mr. JBolosh, Thank you for having stayed with us and for reviewing our hotel. We are glad that you found our riad beautiful… As you wrote on our Guestbook: " J Bolosh from NYC + K. Wightman Austin from Texas! Love You, Thank you! <3 <3 <3 plus stars!! » That is why we were so surprised reading your... More

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 20, 2014

We stayed at Riad fes for 3 nights. The lobby is beautiful and incredibly impressive, the location was great as it was close to the "main" street in the Medina. Breakfast and dinners were fantastic with a good variety and quality morocco cuisine. The pool was great although the water was quite cold. Our room was a little 1960's to... More

Was this review helpful? Yes 1
Riad_Fes_Manager, Manager at Riad Fes - Relais & Chateaux, responded to this review

Dear Travel-ali1980, Thank you for the compliments on our hotel, the incredibly impressive and beautiful lobby, the great location, the fantastic breakfast and dinners with a good variety and quality morocco cuisine. As I have explained in one of my previous answers, we are still studying the possibility to heat the pool. We are very keen to our guests comfort.... More

Lisboa
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 19, 2014

Stayed in Riad Fes for two nights on a 7 night travel across Morocco and it was by far the most luxurious Riad of them all. It's right in the middle of the Medina and it's a combination on several riads rebuilt together. The lobby is amazing and very well decorated, creating a great atmosphere and setting the tone for... More

Was this review helpful? Yes 1
Riad_Fes_Manager, Manager at Riad Fes - Relais & Chateaux, responded to this review

Dear Mr. DConceicao, Thank you very much for the confidence and for sharing your feedback about our property. We are delighted that you found Riad Fès amazing and very well decorated. Indeed, we made some restoration in the Standard rooms and they all have now more comfortable, brighter and nicer bathrooms. I have taken note of the remarks regarding the... More

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Additional Information about Riad Fes - Relais & Chateaux

Address: 5 Derb Ben Slimane | Zerbtana, Fes 30110, Morocco
Location: Morocco > Fes-Boulemane Region > Fes
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Riad Fes - Relais & Chateaux 5*
Number of rooms: 26
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Also Known As:
Riad Fes Hotel Fes
Riad Hotel Fes
Fes Riad Hotel

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