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Riad Palais Ommeyad

48 Zenjfour Bab Guissa, Fes 30000, Morocco
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Riad Palais Ommeyad
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46 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We startend and finished our Tour through Morocco at Omeyade and were both times very satisfied. The suites with opposing bedrooms were a joy! The breakfast was really plentiful and the staff always friendly.

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London, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 20, 2015

Fantastic Riad. We went for a long weekend in May 2013 (Trip Advisor wouldn't let me select 2013) and were the only guests in the hotel for the first two days! The staff took excellent care of us and ensured we had a wonderful time. Breakfast was included, and what a treat it was. There were plates and plates of... More 

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UK
Level Contributor
133 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed February 8, 2015

From the welcome large bowl of fruit in our room to the service of the staff, we could not fault this riad. The wifi is the best we have experienced whilst staying in Morocco. The architecture, traditional designs and the contemporary Matisse wall mural in the garden were beautiful. Weonl ate here as it is a little distance from town,... More 

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Bucharest, Romania
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed January 25, 2015

My impressions are compared to other locations in the same class ”Riad Palais”. I stayed five nights in this Riad. I was impressed by the details of traditional Moroccan architecture. This Riad with historical name, Ommeydes are the first major Muslim dynasty, is located a few kilometers from Fes downtown. That does not matter because Medina of Fes and others... More 

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oussama a, Directeur général at Riad Palais Ommeyad, responded to this review

Dear customer, Thank you first for visiting our palace. Therefore, it was a great pleasure to welcome you. On one hand, we are very happy to notice that you appreciate the style, the courtyard and the location of our palace, which is near to the wonderful medina of Fez. On the other hand, we promise you that we are trying... More 

Brockville, Ontario, Canada
Level Contributor
46 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed January 18, 2015

This location set the standard of service we judged all other locations in Morocco against. While there was a large language barrier the staff at this Riad ensured everything we asked was looked after. The food and service is outstanding and leaves no reason for one to venture out to eat in the evening. The rooms are wonderful, large, clean... More 

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oussama a, Directeur général at Riad Palais Ommeyad, responded to this review

Dear client, Thank you first for sharing your experience that seems to be satisfactory overall. In addition and as you said, our palace offers outstanding products and services, either for accommodation or catering. Thus, it is with great pleasure that we learned your satisfaction and gratitude. Hoping to see you again in a future stay, we assure you our best... More 

Knoxville
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 15, 2015 via mobile

We stayed here as part of an A&K tour of Morocco. The hotel is right at the edge of the medina and offers easy access. The hotel is beautiful and the room was huge (two bathrooms). Ahardane and his staff provided outstanding food service. We had fresh fruit and chocolates in the room. There was an excellent dinner our first... More 

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oussama a, Directeur général at Riad Palais Ommeyad, responded to this review

Dear customer, It’s a great pleasure for us to see our customers satisfied with the quality of our services. Therefore, our staff is very pleased that you have enjoyed your stay with us, and is always at your disposal to make your future stay more enjoyable. Waiting for the pleasure to welcome you again, please accept our best greetings. Yours... More 

Detroit, Michigan
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 17, 2014

What a beautiful place--we felt in the lap of luxury! Our suite was huge and gorgeous--it actually had two bathrooms!!! The Jacuzzi tub was delightful. Stained glass windows, a very comfortable bed, and beautiful mosaic work. The staff were so welcoming and helpful. Very few spoke English, but they were very accommodating, friendly, and helpful! A wonderful and luxurious spa... More 

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oussama a, Directeur général at Riad Palais Ommeyad, responded to this review

Dear customer, Thank you first for choosing « Palais Ommeyad Suites & Spa ». Therefore, we are very pleased to read your positive comments and remarks, which confirm your satisfaction. After all, it was an honor for us to welcome you in our palace, hoping to see you again in a future stay, in order to make it more enjoyable.... More 

Dawlish, Devon
Level Contributor
89 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed November 22, 2014

This Riad hotel is situated a little too far out of the main city unless you like walking (in the heat!). Our bedroom was huge as it had two bedrooms, one with a king size bed and one with a four poster bed. It had a bathroom with a jacuzzi bath, twin sinks toilet and bidet and another room with... More 

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oussama a, Directeur général at Riad Palais Ommeyad, responded to this review

Dear client, Thank you first for sharing your experience. Indeed, we are glad to know that in the overall, your stay was pleasant. But at the same time, it bothers us to know that you are not completely satisfied. On the one hand and about the lighting of the rooms and the bar, let me inform you that the colored... More 

Bradford, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed November 14, 2014

Spent three nights here, and there was nothing that I could find fault with at all. The rooms were comfortable, spacious and cleaned to perfection. The staff were first class - and I am not sure if the reception staff ever got any sleep because they seemed to be there, bright and smiling, at all times of the day and... More 

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oussama a, Directeur général at Riad Palais Ommeyad, responded to this review

Dear customer, Thank you first for choosing our palace and for sharing your satisfaction that we consider as our main objective. In addition, it was an honor for us to welcome you and we are very happy to realize that you enjoyed your stay in our beautiful palace. Finally and if you have the opportunity to come back in Fez,... More 

United Kingdom
Level Contributor
66 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed November 10, 2014

This proved an excellent base for exploring the fascinating city of Fes. Very spacious and well-fitted suite, decorated in traditional Moroccan style but with modern facilities. Idyllic courtyard with a good pool. It would have been perfect but for rather disappointing food and service at dinner and breakfast.

Was this review helpful? Yes
oussama a, Directeur général at Riad Palais Ommeyad, responded to this review

Thank you very much for choosing our palace is a nice place involving both modernity and tradition. we are very glad to hear that you enjoyed your stay. about our restaurant, we took care of your comments and we will take into consideration to improve our services and be able to satisfy you. I am sure that if you come... More 

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