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Riad Palais Ommeyad

5.0 of 5 48 Zenjfour Bab Guissa, Fes 30000, Morocco
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Riad Palais Ommeyad
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Riad Palais Ommeyad
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36 reviews from our community

Traveler rating
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    6
    2
    0
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dawlish, Devon
Top Contributor
72 reviews 72 reviews
47 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed yesterday NEW

This Riad hotel is situated a little too far out of the main city unless you like walking (in the heat!). Our bedroom was huge as it had two bedrooms, one with a king size bed and one with a four poster bed. It had a bathroom with a jacuzzi bath, twin sinks toilet and bidet and another room with... More

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Bradford, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent three nights here, and there was nothing that I could find fault with at all. The rooms were comfortable, spacious and cleaned to perfection. The staff were first class - and I am not sure if the reception staff ever got any sleep because they seemed to be there, bright and smiling, at all times of the day and... More

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oussama a, Directeur général at Riad Palais Ommeyad, responded to this review

Dear customer, Thank you first for choosing our palace and for sharing your satisfaction that we consider as our main objective. In addition, it was an honor for us to welcome you and we are very happy to realize that you enjoyed your stay in our beautiful palace. Finally and if you have the opportunity to come back in Fez,... More

Hampshire
Senior Contributor
46 reviews 46 reviews
30 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

This proved an excellent base for exploring the fascinating city of Fes. Very spacious and well-fitted suite, decorated in traditional Moroccan style but with modern facilities. Idyllic courtyard with a good pool. It would have been perfect but for rather disappointing food and service at dinner and breakfast.

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oussama a, Directeur général at Riad Palais Ommeyad, responded to this review

Thank you very much for choosing our palace is a nice place involving both modernity and tradition. we are very glad to hear that you enjoyed your stay. about our restaurant, we took care of your comments and we will take into consideration to improve our services and be able to satisfy you. I am sure that if you come... More

Kropin
1 review
5 of 5 stars Reviewed September 28, 2014

We spent 2 nights in this elegant hotel. Huge room with 2 big double beds (1 four-poster bed) and 2 bathrooms and 2 TVs; good breakfast (though we would have preferred buffet). Friendly staff. Maybe a little bit far to go downtown walking.

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palais o, Directeur général at Riad Palais Ommeyad, responded to this review

Dear, Thank you for taking the time to share your satisfaction, we appreciate it .... So I will share this success with all the stuff. However, I want to emphasize that we have the shuttle service 24H/24. Designed for our customer to move without any obstacles on the town. Thank you and hope to welcome you for a future stay.... More

Los Angeles
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 18, 2014

We spent two nights out of our eight day trip in Morocco in Fes. By far this was the best hotel. The accommodations were top notch, spacious, well decorated and nice cool air conditioning (very important when traveling Morocco in Sept.). The staff were among the best we have encountered on our travels. Everyone from the check-in experience to dining... More

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palais o, Directeur général at Riad Palais Ommeyad, responded to this review

Dear Customer, We are very glad to read your comment on Tripadvisor that you enjoy here & especially you share your experience with us, the whole stuff is also happy for your comment and ready to welcome you again with more satisfaction. Our aim is to retain you and to answer to all your neads. If you have the opportunity... More

London, United Kingdom
Contributor
18 reviews 18 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 25, 2014

Every room has a different layout and design (including a jacuzzi bath). The staff were very efficient and courteous. We felt like we were the only guests. The pool could have been/looked cleaner and the gardens looked like they were out of bounds! Having said that it is a good choice and it sits next to the Sofitel (good for... More

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palais o, Directeur général at Riad Palais Ommeyad, responded to this review
Google Translation

Chère Madame, Cher Monsieur, Merci infiniment pour votre commentaire, nous sommes très heureux que vous ayez apprécié votre séjour parmi... More

New York City, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed August 12, 2014

My fiance and I (two males) stayed at Palais Ommeyad in August 2014 for two nights. Upon arrival, the Riad seemed to be quite lovely. However, the young lady at reception was completely taken aback by the fact that two males would be sharing the same room. We'd spent 10 previous days traveling throughout Morocco (including a night in a... More

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palais o, Directeur général at Riad Palais Ommeyad, responded to this review

Dear Costmer, I want to thank you firstly for your choice of one of the best hotel on Fès. I have seen your opinion and i was very unhappy! Let me explain the misunderstanding that occurred during your stay! we have no problem with your homosexuality, we just want to offer you a room upgrade since you were our first... More

Auckland Region, New Zealand
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 28, 2014

We had a huge 2 room suite for 2 girls which was beautifully furnished although on closer inspection, a little tired. The bathroom had only one small basin which seemed ridiculous for the size of the suite especially when other rooms all had 2 basins. The aircon didn't work and stunk out my room when it did. We had the... More

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oussama a, Directeur général at Riad Palais Ommeyad, responded to this review

Dear, We are very sorry for your inconvenience; I assure you that it was just a circumstance unexpectedly. Our receptionist was absent for personal reasons and we were forced to be replaced for the trainee. About the rooms we have a variety of spacious suites; we invite you to discover the irresistible charm of our suites as you can see... More

Laguna Beach, California
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 17, 2014

We stayed at the Palais Ommeyad for 3 days. Fantastic service and beautiful surroundings. Kind of Lawrence of Arabia-esque. The location is perfect. The restaurant has a wonderful tagine and we enjoyed a few Casablancas in our own tented eating area.

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palais o, Directeur général at Riad Palais Ommeyad, responded to this review
Google Translation

Chère Madame, Nous avons un plaisir que vous avez apprécié votre séjour dans notre Palais réputé le meilleur à Fès.... More

Chester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 15, 2014

This is a beautiful property and I was given a fabulous suite, living room, huge bedroom, and two bathrooms. There were a few negatives though. Aircon was not efficient and the rooms were uncomfortably hot through the night, I hope they get it fixed before summer sets in. The lighting in the rooms was 'atmospheric' but totally inadequate for tasks... More

Was this review helpful? Yes
palais o, Directeur général at Riad Palais Ommeyad, responded to this review
Google Translation

Bonjour Cher Client, Merci infiniment pour votre confiance, nous sommes très ravis que vous avez apprécié votre séjour. Nous avons... More

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Additional Information about Riad Palais Ommeyad

Address: 48 Zenjfour Bab Guissa, Fes 30000, Morocco
Location: Morocco > Fes-Boulemane Region > Fes
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Riad Palais Ommeyad 5*
Number of rooms: 32
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