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Pickalbatros Royal Mirage

Avenue des F. A. R., Fes 30000, Morocco
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Pickalbatros Royal Mirage
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Ranked #62 of 92 Hotels in Fes
A recent review
3 of 5 stars reviewed 1 week ago
P A Johannesburg, South Africa
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363 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Johannesburg, South Africa
Level Contributor
38 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 1 week ago

We spent 2 nights at the Pickalbatros Hotel in Fez. Can't say that I enjoyed it. This is an old hotel, which has been refurbished. You can see that from the old door frames and the air-conditioning. The water in the bath is literally alternating between hot and cold every 10-20 seconds. The room was very stuffy as the air-conditioning... More 

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PickalbatrosFes, Responsable E-Commerce at Pickalbatros Royal Mirage, responded to this review

Dear P A, Thank you for taking time to share your comments regarding your stay at Pickalbatros Royal Mirage Fes Hotel. We want to express our sincere deepest apologies for any inconvenience caused during your visit in our hotel, we look forward to welcoming you again. Best Regards. http://www.tripadvisor.fr/ShowUserReviews-g293733-d304550-r269620322-Pickalbatros_Royal_Mirage-Fes_Fes_Boulemane_Region.html# More 

Durban, South Africa
Level Contributor
31 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This large hotel needs a uplift urgently to address the needs of today's travelers. Food labels should be a must in all areas , even breakfast . Air conditioning not efficient. Position is ok , you can walk to mall in about 15 min . Hotel has visible security at gate.

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PickalbatrosFes, Responsable E-Commerce at Pickalbatros Royal Mirage, responded to this review

Dear S m, Thank you for taking time to share your comments regarding your stay at Pickalbatros Royal Mirage Fes Hotel. We want to express our sincere deepest apologies for any inconvenience caused during your visit in our hotel, and also we are delighted that you were satisfied by our location,we look forward to welcoming you again. Best Regards. More 

Ottawa, ON
Level Contributor
87 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I spent 2 nights at the Royal Mirage and it was ok. My room was dated - it felt old and tired. I was in the street side and there was quite a bit of traffic noise. Internet in the room was too weak to use so I had to go to the lobby by whenever I wanted to connect.... More 

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PickalbatrosFes, Responsable E-Commerce at Pickalbatros Royal Mirage, responded to this review
Google Translation

Bonjour Tina_in_o, Nous sommes sincèrement désolés de tout désagrément causé et nous tenons à vous remercier de nous avoir fait... More 

phoenix
Level Contributor
332 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
3 of 5 stars Reviewed June 9, 2015

This hotel has single paned windows; my room faced the street and apparently a local Fez custom is to blow your horn all night long. This hotel is at a busy intersection and the noise never stopped. For my fellow tour travelers who were lucky to get a room that faced the pool, there was live loud music that went... More 

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PickalbatrosFes, Responsable E-Commerce at Pickalbatros Royal Mirage, responded to this review

Dear chicago..., Thank you for taking time to share your comments regarding your stay at Pickalbatros Royal Mirage Fes Hotel. We want to express our sincere deepest apologies for any inconvenience caused during your visit in our hotel. Looking forward to welcoming you soon. Yours sincerely. More 

Kuala Lumpur, Malaysia
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed May 7, 2015

We were told this was a 4 star hotel, it is not! On our 1st day there twice people walked in without knocking (luckily the chain was on) but it made me question how many times our room was entered when we were gone, and for no reason. The safe wan't in working order. The lift didn't work. There was... More 

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PickalbatrosFes, Responsable E-Commerce at Pickalbatros Royal Mirage, responded to this review

Dear JodiSophi, Thank you for taking time to share your comments regarding your stay at Pickalbatros Royal Mirage Fes Hotel. We want to express our sincere deepest apologies for any inconvenience caused during your visit in our hotel. Looking forward to welcoming your soon. Yours sincerely. More 

Travelers are raving about these Fes hotels

Tel Aviv, Israel
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 16, 2015

The location of this hotel,nearby the city center, is the only good thing Ican say about this average big hotel. Unlike a spectacular lobby the room where basic and disappointing.Suprisingly, the staff, especially at the front desk, was indifferent and unhelpfull.

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PickalbatrosFes, Responsable E-Commerce at Pickalbatros Royal Mirage, responded to this review

Dear Ubarak, Thank you for taking time to share your comments regarding your stay at Pickalbatros Royal Mirage Fes Hotel. We want to express our sincere deepest apologies for any inconvenience caused during your visit in our hotel, and also we are delighted that you were satisfied whit the The location of our hotel,we look forward to welcoming you again.... More 

Zichron Yaakov, Israel
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed April 12, 2015

The hotel is well located in the center of the modern city of Fes. The outlook and the grate parking lot is nice and fill you of expectations. The entrance and the lobby is beautiful also, well decorated. There is a nice courtyard, which is impressive by nice lighting. In the midle of it there is a picine. The courtyard... More 

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PickalbatrosFes, Responsable E-Commerce at Pickalbatros Royal Mirage, responded to this review

Dear Yosmille, Thank you for taking time to share your comments regarding your stay at Pickalbatros Royal Mirage Fes Hotel. We want to express our sincere deepest apologies for any inconvenience caused during your visit in our hotel, and also we are delighted that you were satisfied whit the quality of our service,we look forward to welcoming you again. Best... More 

New Delhi, India
Level Contributor
41 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed April 4, 2015 via mobile

Hotel room & bathroom was average. There were issues with bathroom everyday I was there & had to call someone to fix it. Very basic room & had a bad smell in the room. Wifi was available in the room which was a plus. The mosaic work across the hotel looks very cheesy. View from balcony was good. Both Buffet... More 

Was this review helpful? Yes
PickalbatrosFes, Responsable E-Commerce at Pickalbatros Royal Mirage, responded to this review

Dear SHM01, Thank you for taking time to share your comments regarding your stay at Pickalbatros Royal Mirage Fes Hotel. We want to express our sincere deepest apologies for any inconvenience caused during your visit in our hotel. Looking forward to welcoming your soon. Yours sincerely. More 

Venice, Florida
Level Contributor
61 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed March 26, 2015

Yes, the shower could have been better but the real problem was the mosquitoes. Everyone on our tour had this problem and a lot got bitten. We were lucky, they just kept us awake with their buzzing. Also, the electrical wiring in the room was crazy so there was no way to turn off all the lights without killing the... More 

Was this review helpful? Yes
PickalbatrosFes, Responsable E-Commerce at Pickalbatros Royal Mirage, responded to this review

Dear Tiogan, Further to your comment put down on Trip Advisor concerning your stay spent in our establishment, we thank you for taking time to share it with us. We want to express our sincere deepest apologies for any inconvenience caused during your visit in our hotel. Looking forward to welcoming you soon. Yours sincerely. More 

New York City, New York
Level Contributor
110 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed December 2, 2014

This 5 star hotel in Fes, Morocco is well situated in the city. The location provides easy access to the medina. The hotel is clean and well kept. The rooms are spacious. The pool is very inviting. The personnel at the front desk are very accommodating.

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