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Sofitel Palais Jamai Fes

Bab Guissa, Fes 30000, Morocco
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Sofitel Palais Jamai Fes
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Ranked #44 of 90 Hotels in Fes
A recent review
3 of 5 stars reviewed 1 week ago
Barbara W New York City, New York
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586 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The Palais Jamai is a legend that's losing its charm. Yes, you start your stay by walking into a beautiful tile-decorated lobby and sit down to mint tea, but our premier room showed signs of disrepair. One of the armchairs was missing finials, the other had a rickety leg, the tub handle came off in my hand, a couple of... More 

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Virginia
2 reviews
1 of 5 stars Reviewed February 23, 2015

If you decide to stay at hotel Jamai which is close to the Medina. Do not try to walk to the Medina from the back side of it as the hotel staff recommended to do. I starting walking and a nice gentleman approached me and asked me to take a taxi to the old Medina instead of taking that 15... More 

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Berlin, Germany
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed February 8, 2015

This hotel is the grande dame of Fes hotels and an icon in hotel history: A beautiful old-world grand hotel with a terrific garden and pool. Located above the old medina with breathtaking views of the city. The building and interior exuded history, however a little worn and faded. Room was good size and had a balcony towards the garden... More 

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Singapore
Top Contributor
98 reviews 98 reviews
26 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed January 11, 2015 via mobile

I don't know why the reviews have been so negative, I loved my stay. The minute we enter, the hotel is full of atmosphere and I feel I am back into time and it is also full of warmth. The lobby is full of carpets, nice seating arrangements and a nice view of the swimming pool. Rooms were okay but... More 

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Los Angeles, CA
Top Contributor
91 reviews 91 reviews
31 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed January 6, 2015

The location is excellent, right on the edge of the old city of Fes, an easy walk into the medina and monuments and such. Very adequate free gated parking. Rooms were very nice and service was impeccable, although the price was high, around $190/night. Their classic Moroccan restaurant was recently closed, although the menu from there is available in the... More 

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London
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 1, 2015

Worst (and longest) check in ever. The misery who passed as a receptionist managed to shake all New Year's Eve joy out of us. After initially implying that we didn't have a booking, we were then commanded to sit in reception and drink mint tea whilst some internal processes were gone through. The rooms (we are travelling with our two... More 

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Omaha Ne
Top Contributor
53 reviews 53 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed December 29, 2014

This once apparently grand hotel has seen better days. The first two rooms they tried to put us in were very shabby, worn stained carpets, and very small since we thought we had paid for a premium king room. After some haggling we were given this two room suite that had two bathrooms and great city views. The staff was... More 

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Chicago, Illinois
Top Contributor
82 reviews 82 reviews
59 hotel reviews
158 helpful votes 158 helpful votes
3 of 5 stars Reviewed December 26, 2014

As a travel pro i base my reviews on the quails that a hotel advertises and this hotel falls way short. The worst Sofitel I have stayed in by far. In general Softel are top hotels but they do not appear to have strict brand standards across there chain and this makes it hard to book as you just do... More 

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Istanbul, Turkey
Contributor
20 reviews 20 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 24, 2014

Grate, historical and old place. Comfort of hotel is pretty cool. Breakfast is weak. Little far from center but has great view through terrace. Worth to stay. Staff was also good. Heater made me little disappointed cos I stayed in April. Was little cold outside

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Toronto, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed December 12, 2014

This is not a luxury hotel. My mother visited this hotel 25 years ago with her then boyfriend.. And from the pictures she showed me.. Not much has changed. The location is amazing. Full view of the medina and the building structurally is beautiful. But the insides need to be redone. The breakfast is shabby and yea the rooms are... More 

Was this review helpful? Yes 1
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