We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 86 Fes hotels

Sofitel Palais Jamai Fes

5.0 of 5 Hotel   |   Bab Guissa, Fes 30000, Morocco
Hotel amenities
Save Saved
You added Sofitel Palais Jamai Fes to your Saves list
Sofitel Palais Jamai Fes
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #40 of 86 hotels in Fes
A recent review
5 of 5 stars reviewed 3 days ago
  • Overview
  • Reviews (524)
  • Photos (328)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (59)
  • Location
  • More
Write a Review

524 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
13 reviews 13 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I warmly recommend this hotel if you want to visit Fès. The service is very Good, the rooms are very well decorated, the pool is perfect and the view of the medina is great. If you want to relax go to their very nice spa.

Was this review helpful? Yes 1
Houston, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

What a nice experience... got upgrade to suite.. beautiful view to the whole city..Kids loved the Pool few names to mention Mr. Yousef and Ms. Noah.. they were extremely helpful in arranging guide. Excellent Best hotel in Fes

Was this review helpful? Yes 1
Chicago, Illinois
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed at this property at least 7 times, and each time I kick myself that I have come back--but there is just something incredible about the view over the pool and gardens overlooking the old medina of Fez. The staff was greatly improved since my last visit 5 years ago--and as that has been my previous number one... More

Was this review helpful? Yes
Lexington, Kentucky
1 review
1 of 5 stars Reviewed 3 weeks ago

This hotel was probably once Grand, but its glory days are far behind it! Don't be fooled by the pictures on line, they do not represent it accurately and the devil is in the details. We were upgraded to a suite, probably because we were practically the only customers. It was kind of creepy, sections of the hotel were deserted... More

Was this review helpful? Yes
Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed June 25, 2014

The property is elegant--inside and out, with a lovely garden. Terrific views out over the Fes Medina. The food in the European dining room (the only one we tried) was excellent as was room service. However, the best part of the hotel is the gracious and helpful staff, especially the concierge staff. The chief concierge went above and beyond the... More

Was this review helpful? Yes
Evanston, Illinois
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 20, 2014

We had a standard room, which was fine for our purposes, as we didn't spend a lot of time in it. We especially enjoyed breakfast overlooking the beautiful gardens, pool and the Medina. This property has a terrace/bar also overlooking the Medina, which is a great spot to unwind after a long day. But after three nights, the property felt... More

Was this review helpful? Yes
Washington DC, District of Columbia
14 reviews 14 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 19, 2014

While certainly needs some renovation specially in the rooms, this hotel is a very good choice for Fes-el-Bali given its great location. The swimming pool and restaurant are very nice. Check in was excellent and most staff very friendly. The hotel has a good group of guides to show you around (definitively needed if you are going for one day... More

Was this review helpful? Yes
Burlington, Canada
Top Contributor
65 reviews 65 reviews
33 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed June 16, 2014

This hotel was great, the staff were great, the food was excellent, the gardens were amazing, but the part we loved the most was the view of the city from our six floor balcony. I would say that is a must. They have two pools one for kids and one for adults; however the kids pool was in the shade... More

Was this review helpful? Yes
New York
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 15, 2014

Staff is very friendly and accommodating. Typical Sofitel quality and value. Rooms and bathrooms are good size. Breakfast service, variety and quality was very good. Had dinner one evening in the international restaurant both food quality and service very good.hotel is inside medina walls.

Was this review helpful? Yes
London, United Kingdom
Top Contributor
139 reviews 139 reviews
40 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed June 15, 2014

A beautiful old palace which , although it is good, needs some renovation... the rooms are clean and beautiful , we stayed in a suite in the palace proper which needed some makeover... The service and the staff were courteous and impeccable... breakfast on the outside terrace was great.

Was this review helpful? Yes
GR-SPJ, Responsable relations clients at Sofitel Palais Jamai Fes, responded to this review

Dear Guest, we are delighted to hear you had a wonderful stay wuth us at sofitel Fès Palais Jamai Our staff xork exceptionallu hard to make sure that every guest feels special Thank you so much for staying with us We hope to see you in near future Sincerely, AMAL EL ARFAOUI GUEST RELATIONS MANAGER More

Owners: What's your side of the story?
If you own or manage Sofitel Palais Jamai Fes, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sofitel Palais Jamai Fes? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sofitel Palais Jamai Fes

Address: Bab Guissa, Fes 30000, Morocco
Location: Morocco > Fes-Boulemane Region > Fes
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Palais Jamai Fes 5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Travelocity, Priceline, Splendia, Tablet Hotels, Tingo, ACCOR, BookingOdigeoWL, Hotels.com, Agoda, Venere and Otel so you can book your Sofitel Palais Jamai Fes reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Palais Jamai Fes Hotel Fes
Accor Palais Jamai Fes
Sofitel Fes
Fes Sofitel

328 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (306)
Room/suite (71)
View from room (31)
Pool/beach area (22)
Dining (13)
Hotel & grounds (52)
Bathroom (11)
Family/play areas (3)
Other (103)

Management photos: Courtesy of the property manager

All management photos (23)
Dining (2)
Hotel & grounds (8)
Room/suite (5)
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in Fes with
any amenities


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#10 Business Hotel in Fes #22 Luxury Hotel in Fes #24 Family Hotel in Fes #31 Romantic Hotel in Fes
Hotel Class
Official Description (provided by the hotel)
Sofitel Palais Jamaï preserves the authenticity of Fez, the spiritual and cultural capital of Morocco. This hotel was built in 1879, in the finest Moorish style, and became the residence of the Grand Vizir of Jamaï. At this Morocco luxury hotel, you willdiscover Moroccan, international and French cuisine in 3 restaurants, a spa, a piano bar, and 5 meeting rooms for up to 200 people. A swimming pool, tennis court... ... more   less 
Number of rooms

Questions & Answers

Questions? Get answers from Sofitel Palais Jamai Fes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer