We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 85 Fes hotels

Sofitel Palais Jamai Fes

5.0 of 5 Hotel   |   Bab Guissa, Fes 30000, Morocco
Hotel amenities
Save Saved
You added Sofitel Palais Jamai Fes to your Saves list
Sofitel Palais Jamai Fes
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #39 of 85 hotels in Fes
A recent review
5 of 5 stars reviewed 4 weeks ago
nellie f Washington DC, District of Columbia
  • Overview
  • Reviews (528)
  • Photos (325)
  • Amenities
  • Q&A
  • Room tips (58)
  • Location
  • More
Write a Review

528 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 4 weeks ago

The property is elegant--inside and out, with a lovely garden. Terrific views out over the Fes Medina. The food in the European dining room (the only one we tried) was excellent as was room service. However, the best part of the hotel is the gracious and helpful staff, especially the concierge staff. The chief concierge went above and beyond the... More

Was this review helpful? Yes
Evanston, Illinois
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had a standard room, which was fine for our purposes, as we didn't spend a lot of time in it. We especially enjoyed breakfast overlooking the beautiful gardens, pool and the Medina. This property has a terrace/bar also overlooking the Medina, which is a great spot to unwind after a long day. But after three nights, the property felt... More

Was this review helpful? Yes
Washington DC, District of Columbia
13 reviews 13 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 weeks ago

While certainly needs some renovation specially in the rooms, this hotel is a very good choice for Fes-el-Bali given its great location. The swimming pool and restaurant are very nice. Check in was excellent and most staff very friendly. The hotel has a good group of guides to show you around (definitively needed if you are going for one day... More

Was this review helpful? Yes
Burlington, Canada
Top Contributor
65 reviews 65 reviews
33 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed June 16, 2014

This hotel was great, the staff were great, the food was excellent, the gardens were amazing, but the part we loved the most was the view of the city from our six floor balcony. I would say that is a must. They have two pools one for kids and one for adults; however the kids pool was in the shade... More

Was this review helpful? Yes
New York
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 15, 2014

Staff is very friendly and accommodating. Typical Sofitel quality and value. Rooms and bathrooms are good size. Breakfast service, variety and quality was very good. Had dinner one evening in the international restaurant both food quality and service very good.hotel is inside medina walls.

Was this review helpful? Yes
London, United Kingdom
Top Contributor
140 reviews 140 reviews
41 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed June 15, 2014

A beautiful old palace which , although it is good, needs some renovation... the rooms are clean and beautiful , we stayed in a suite in the palace proper which needed some makeover... The service and the staff were courteous and impeccable... breakfast on the outside terrace was great.

Was this review helpful? Yes
The Hague, The Netherlands
Top Contributor
72 reviews 72 reviews
28 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed June 14, 2014

It depends what you are looking for. They both have a good central location at the edge of the medina, have 5* amenities and friendly staff. Riad Fes is a small riad composed out a three large houses and some additions. The rooms are really large, especially the suites with very high ceilings.The lounge, the courts, the terrace are really... More

Was this review helpful? Yes
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 11, 2014

Good location. We were able to walk everywhere. View from the room was excellent. Hotel Pool was nice. Overall the hotel is a bit old though well kept. Rooms needs re decoration but they are clean otherwise. I would not say that the hotel is not 5* as it has all the facilities but it is definitely old one and... More

Was this review helpful? Yes
New York City, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 2, 2014

We stayed at Palais Jamai Fes for 3 days of our 10 day Moroccan trip. The views of the Medina are jaw droppingly beautiful! The staff is primarily french speaking but were very accommodating and helped us arrange 2 excellent tours and immediately changed our room after the AC failed. The pool and spa are well kept and meticulously cleaned.... More

Was this review helpful? Yes 1
GR-SPJ, Responsable relations clients at Sofitel Palais Jamai Fes, responded to this review

Dear Guest, Thank you for choosing Sofitel Fès Palais Jamai on your visit to Fès We are appy to know that you enjoyed your time during your stay. We share all the feed back with the staff We hope to see you again on your next visit to Fès. AMAL EL ARFAOUI GUEST RELATIONS MANAGER More

London, United Kingdom
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed June 2, 2014

I've stayed here for almost 50 years. It was built in 1879 and recently, reading Paul Bowles' The Spider's House (his best novel by far) I realised, sitting on my balcony, he must have been in this very room describing the scene below. Much of the book is set in the Palais Jamai. Big rumours that the owners (Mamounia in... More

Was this review helpful? Yes
GR-SPJ, Responsable relations clients at Sofitel Palais Jamai Fes, responded to this review

Dear Guest, We are delighted to hear that you had a wonderful stay with us as usual since many years Wa also thank you for the positive review of our hotel We share all the feedback wit the management. Our ambassadors work exceptionally hard to make sure that every guest feels special Thank you so much for staying withus we... More

Owners: What's your side of the story?
If you own or manage Sofitel Palais Jamai Fes, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sofitel Palais Jamai Fes? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sofitel Palais Jamai Fes

Address: Bab Guissa, Fes 30000, Morocco
Location: Morocco > Fes-Boulemane Region > Fes
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Palais Jamai Fes 5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Tablet Hotels, Expedia, Orbitz, Travelocity, ACCOR, Priceline, Splendia, Tingo, BookingOdigeoWL, Agoda, Hotels.com, Despegar.com and Otel so you can book your Sofitel Palais Jamai Fes reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Palais Jamai Fes Hotel Fes
Accor Palais Jamai Fes
Sofitel Fes
Fes Sofitel

325 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (303)
Room/suite (71)
View from room (31)
Pool/beach area (22)
Dining (13)
Hotel & grounds (52)
Bathroom (11)
Family/play areas (3)
Other (100)

Management photos: Courtesy of the property manager

All management photos (23)
Room/suite (5)
Hotel & grounds (8)
Dining (2)
Other (8)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#10 Business Hotel in Fes #21 Luxury Hotel in Fes #28 Family Hotel in Fes #31 Romantic Hotel in Fes
Hotel Class
Official Description (provided by the hotel)
Sofitel Palais Jamaï preserves the authenticity of Fez, the spiritual and cultural capital of Morocco. This hotel was built in 1879, in the finest Moorish style, and became the residence of the Grand Vizir of Jamaï. At this Morocco luxury hotel, you willdiscover Moroccan, international and French cuisine in 3 restaurants, a spa, a piano bar, and 5 meeting rooms for up to 200 people. A swimming pool, tennis court... ... more   less 
Number of rooms

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer