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All 87 Fes hotels

Sofitel Palais Jamai Fes

5.0 of 5 Hotel   |   Bab Guissa, Fes 30000, Morocco
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Sofitel Palais Jamai Fes
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    Best deal 12/21/2014
    $146/night
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Ranked #39 of 87 Hotels in Fes
A recent review
5 of 5 stars reviewed yesterday
Antje D Switzerland
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568 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Switzerland
2 reviews
5 of 5 stars Reviewed yesterday NEW

We stayed in the Sofitel in Fez and enjoyed the friendliness as well as the entire service. The staff was extremely caring. We also celebrated my mum's birthday and were blessed with birthday surprises the Sofitel provided to her to make the day special. Thank you.

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Sarasota, Florida
Top Contributor
77 reviews 77 reviews
9 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I had requested a Medina view for my room and would have had one if they landscapers had been more diligent. In stead I had a very private room with a patio surrounded by overgrown shrubbery. The room and breakfast was very nice. I was here for two night and this allowed my to walk around the gardens and pool... More

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Toronto, Canada
Contributor
19 reviews 19 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is a super hotel with wonderful authentic art and décor. The room was gorgeous with a great balcony view of the city. Staff very nice and helpful and the food excellent. We loved the outdoor dining area of the international restaurant and their staff were outstanding. So much fun and interaction - they really wanted us to have the... More

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Morristown, New Jersey
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The hotel is in a great location overlooking the medina. My room was fine with a small balcony. However, the concierge and reception staff were not helpful and seemed to feel any request was a burden. Restaurant, doormen and housekeeping staff were helpful Gardens and pool area were lovely. Gift shop had items I did not see anywhere else in... More

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north carolina
Top Contributor
79 reviews 79 reviews
20 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Liked our room and bathroom. The grounds were lovely. The staff was inconsistent. Some gave great service and others were checked out. Heard a rumor that Sofitel is giving up their lease on the property this December so perhaps that explains it. It feels a little past its prime but with some attention could be fantastic. Hope that the rumors... More

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Shrewsbury, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

An excellent hotel well placed for exploring the nearby Medina. The hotel staff were very pleasant and helpful. We had a lovely room decorated in a traditional way with a small balcony looking over the pool and with commanding views over the Medina and the rest of the town, a nice gesture was the fresh flowers and bottles of complimentary... More

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Ronan Montana
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Sorry to see the negative reviews, - - we had a wonderful time. The hotel was formerly the Palace of the Jamai family constructed in 1879 in Moorish style, converted into a hotel in 1930;s and surrounded by an Andelusian garden of citrus and palm trees. It's an oasis of calm amidst the hurly-burly of the ancient medina outside. Nice... More

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East Brunswick, New Jersey
Top Contributor
81 reviews 81 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

From the outside of the hotel, the place looks beautiful. It has an authentic moorish look. The rooms are in need of repair. The staff is difficult to deal with. Many phone calls were needed to get what we were promised. The concierge was surly. The pool was not well staffed. It is situated very close to the medina. It... More

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Washington, District of Columbia, District of Columbia, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It's true that the guest rooms are a bit tired and need to be refreshed, but they're still nice. What's more, if you can get a room with a medina view, you'll have one of the most beautiful views in Morocco from your balcony. Be sure to try the on-site Moroccan restaurant. I generally avoid hotel restaurants, but was impressed... More

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GR-SPJ, Responsable relations clients at Sofitel Palais Jamai Fes, responded to this review

Dear Guest, Thank you very much for your feed back I will share it with all the staff We are very happy you appreciated your stay in Fès Hope to see you soon AMAL ELARFAOUI GUEST RELATONS MANAGER More

New Jersey, United States
Top Contributor
81 reviews 81 reviews
35 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 14, 2014

A very pretty hotel on the surface. The carvings and scrollwork and tiles are gorgeous and it is situated right next to the old medina. Our balcony overlooked the city and it was a breathtaking sight. However, there were tile pieces missing in the bathroom and it was clear it needed to be refurbished. Plus it’s a smoking hotel which... More

Was this review helpful? Yes 1
GR-SPJ, Responsable relations clients at Sofitel Palais Jamai Fes, responded to this review

Dear Guest, we are delighted to hear that you had a wonderful stay with us at Sofitel Fès Palais Jamai Thank you so much for stauing with us We hope to see you in near future Sincerely, Amal EL ARFAOUI GUEST RELATIONS MANAGER More

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Additional Information about Sofitel Palais Jamai Fes

Address: Bab Guissa, Fes 30000, Morocco
Location: Morocco > Fes-Boulemane Region > Fes
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Palais Jamai Fes 5*
Number of rooms: 133
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Also Known As:
Sofitel Palais Jamai Fes Hotel Fes
Accor Palais Jamai Fes
Sofitel Fes
Fes Sofitel

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