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Palais Medina & Spa

5.0 of 5 Avenue Allal El Fassi, Fes 30000, Morocco
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183 reviews from our community

Traveler rating
    28
    63
    55
    26
    11
See reviews for
25
64
10
24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 4, 2014

I have never had such an awful hotel experience here. Our travel agent chose this hotel, and I think we will never use a travel agent again because of it! The food is like a bad cruise ship buffet, the sheets smelled of horrible mildew, and the service is nonexistent. It looks like a nice hotel upon first entering, but... More 

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 19, 2014 via mobile

Nice rooms, nice staff, reasonable rates. Food is very poor at breakfast, AC did not work, wifi was weak in the room, beds are very firm, room was not spotless as one would expect from a big hotel chain, and they did not allow food or drink from the outside! If they want people to spend money at their restaurant,... More 

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Ireland
Top Contributor
61 reviews 61 reviews
21 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed October 16, 2014

The hotel is in a great location, just a short driving distance from the medina. The rooms towards the front have a lovely view. I travelled as part of a group, we weren't expected, and in fairness to the staff they had us sorted out in 30 minutes. We were lucky and got a suite, it was very nice and... More 

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new york
Reviewer
5 reviews 5 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed October 15, 2014 via mobile

-No wifi in rooms -Only canned fruit, canned juice and instant coffee for breakfast. -No minibars or coffee in rooms. -The crowd consists of mostly senior citizens touring the country in large groups. -Terrible quality food. -Poorly trained staff and clearly not enough staff for the amount of people. -Room key cards dont work so we had to trudge back... More 

Was this review helpful? Yes 1
Paris, France
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 4, 2014

Nice hotel but with ants in the bathroom, polyester bed linen, no working internet in the rooms and very poor breakfast I would not call it a five star hotel. Pool area and the different lounge areas are nice and the location is good.

Was this review helpful? Yes 1
Maryland
Top Contributor
136 reviews 136 reviews
133 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed September 14, 2014

Stayed here during a tour. Very nice hotel. Great rooms. AC works well. The rooms have balconies. There is a Spa at the hotel but no fitness center. Food was good. Make sure you catch the moon rising over the palm trees at the pool. Very picturesque. Would stay here again. WiFi was spotty. When it worked it worked. Very... More 

Was this review helpful? Yes 1
Victoria, Australia
Top Contributor
51 reviews 51 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 11, 2014

A spotless hotel on the edge of Fes. large hotel rooms, great location. many of the rooms overlook the Old City. Excellent value, plenty of parking. Quiet location. Very nice swimming pool if you are there in the warmer weather. Attentive staff.

Was this review helpful? Yes 1
United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 29, 2014

I spent four days with my family, it was an intressting experience which we lived, at the check-in desk we found a man whom we traited us in professional way, the room was very tiddy and nice with a wonderfull view swiming-pool & the medina, the rest of our stay was very amazing because we benefit from spa services &... More 

Was this review helpful? Yes 1
Milan, Lombardia, Italy
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 26, 2014

during my stay in the hotel palais medina ,indeed when we arrived to the reception we found the smile and welcome salutations .the desk manager MR MOHAMED expalined well the facilities of hotel & how is he kind .in fact nice room with swingpool veiw . thx a lot to the staff hotel .

Was this review helpful? Yes 1
Redruth, United Kingdom
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed July 26, 2014 via mobile

This is a wonderful hotel with a nice pool area in a convenient location. It's much closer to European levels than many Moroccan hotels I have stayed in but do be early for the buffet as the premium dishes do seem to evaporate quickly. The only real downside was overnight disturbance from a nearby dog which objected to be tied... More 

Was this review helpful? Yes 2
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Additional Information about Palais Medina & Spa

Address: Avenue Allal El Fassi, Fes 30000, Morocco
Location: Morocco > Fes-Boulemane Region > Fes
Price Range (Based on Average Rates): $
Hotel Class:5 star — Palais Medina & Spa 5*
Number of rooms: 147
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Hotel Style:
#14 Spa Hotel in Fes
#32 Luxury Hotel in Fes

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