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Oum Palace Hotel

4.0 of 5 12 Rue Kamal Mohamed, Casablanca 20000, Morocco
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Oum Palace Hotel
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Oum Palace Hotel
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114 reviews from our community

Traveler rating
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    37
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Contributor
14 reviews 14 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed August 15, 2013 via mobile

One night we had someone knocking at our room's door loudly. We call the reception to help us because we were scare considering the entire country of Morocco is not safe and we already had bad experiences in the streets. The receptionist didnt speak English only French and instead of helping us he hanged up the phone. At the end... More 

Was this review helpful? Yes 3
brisbane
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed July 22, 2013 via mobile

Based on previous reviews i wasnt sure what to expect but was pleasantly surprised. The foyer was impressive, the room and bathroom were clean and modern, the bed was comfortable, there was a large variety of food available for dinner and breakfast and plenty of room in the dining area. Sure it is a "dry" hotel but so are many... More 

Was this review helpful? Yes 2
Brisbane, Australia
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed July 21, 2013

The rooms were clean and spacious, and there was even an English movie channel which was a bonus!!! The WiFi was pretty poor, but the food was fantastic. There was so much to choose from and you could even get your own omelette made in the mornings. Casablanca as a city wasn't all that impressive, and if I could do... More 

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Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 2, 2013

We were hesitant to originally stay here because of some of the negative reviews - however, this hotel is very nice. Most importantly, it is very clean and the staff provided excellent service. The breakfasts and dinners that were served were also very good. This hotel also has an excellent location - it was located very close to the beautiful... More 

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Toronto
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 24, 2012

The staff at the Oum Palace are very pleasant and helpful. The breakfast buffet was excellent, and included everything from eggs to fruit salad, pastries, pancakes, etc. Being Canadian, I especially appreciated the North American style coffee option. Our room was spacious and clean, with a wonderful, powerful and hot shower (and soaker tub!). The Oum Palace loses points due... More 

Was this review helpful? Yes 2
Southport, United Kingdom
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 15, 2012

I didn't expect much from this hotel, having read the reviews, our flight was from Casablanca and this was just a basic nights sleep in a hotel to our budget. However i think the refurb described in the lobby has progressed to the rooms. The whole hotel is clean and quite modern looking and our stay was comfortable and enjoyable.... More 

Was this review helpful? Yes 2
Leeds, United Kingdom
Top Contributor
238 reviews 238 reviews
48 hotel reviews
101 helpful votes 101 helpful votes
2 of 5 stars Reviewed October 14, 2012

Nice reception and free wi-fi, are the positives. Lifts took ages so we used the stairs, very poorly lit even when you could find the switch to put the lights on. Beware as there are single steps on the first floor landing that you could easily miss and have a mishap. Rooms were clean but in need of renovating ditto... More 

Was this review helpful? Yes 2
Contributor
15 reviews 15 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 11, 2012 via mobile

Receptionist was very polite and helpful, all other staff members were polite too. Basic city centre hotel, free WiFi which worked in our room too, very close to the centre of Casablanca, clean and spacious rooms, good value for money.

Was this review helpful? Yes 2
The Hague, The Netherlands
Senior Contributor
41 reviews 41 reviews
32 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed July 26, 2012

Don't have any high exepectations on this hotel. Just a sleep and a breaky and you'll be fine. It's located in a narrow side street in a somewhat shabby area. The view from the room is on the building next door, which will not exactly be Unesco listed. But the beds are OK and breakfast is acceptable. If you fly... More 

Was this review helpful? Yes 3
Amberley, New Zealand
Top Contributor
105 reviews 105 reviews
38 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed June 19, 2012

We were told this was a new hotel; 4 Stars ! By anyone's rating it would be lucky to be 2 Stars. The foyer is bright, modern, clean and even has a uniformed doorman !. It has obviously been renewed or had a face lift. The carpet on the stairs to the first floor are worn and soiled.Our second-floor room... More 

Was this review helpful? Yes 2
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Additional Information about Oum Palace Hotel

Address: 12 Rue Kamal Mohamed, Casablanca 20000, Morocco
Location: Morocco > Grand Casablanca Region > Casablanca
Price Range (Based on Average Rates): $
Hotel Class:4 star — Oum Palace Hotel 4*
Number of rooms: 101
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Hotel Style:
#17 Spa Hotel in Casablanca
#25 Luxury Hotel in Casablanca

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