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Oum Palace Hotel

12 Rue Kamal Mohamed, Casablanca 20000, Morocco
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Oum Palace Hotel
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Oum Palace Hotel
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120 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Copenhagen, Denmark
16 reviews 16 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed one night at this hotel for a business trip. If you can try to get a room at the back of the hotel as the front is very noisy. The service was friendly, the breakfast ok and the room only so so. Wi-Fi was free and fast.

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Zurich, Switzerland
Top Contributor
58 reviews 58 reviews
16 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed November 8, 2014

Taking a tour through Morocco, our group met for the first night at Oum Palace. I was not impressed. Although the location was good and everything was clean, it felt like a city-centre business hotel rather than a location to experience Moroccan culture. Rooms were clean, bed was comfortable, wifi reception was fine, although the bathrooms were very cramped. Breakfast... More 

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Senior Contributor
47 reviews 47 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 16, 2014

I am surprised to see so many bad reviews for this hotel. There was absolutely nothing bad about our experience with this hotel. We did only stay one night, but the food tasted good (not too much choice for a vegan, but that is quite common), beds were comfortable, room was clean. No objection to the staff, they were very... More 

Was this review helpful? Yes 1
Shanghai, China
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 18, 2014

It was the first hotel I lived in after arriving in Morocco, a normal, clean, traditional place. although the rooms were a little bit tiny. The hotel offers a very good breakfast and its location is in the center part of the city. So you can see many restaurants, different shops on the street.

Was this review helpful? Yes 3
Dubai, United Arab Emirates
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 21, 2014

Certainly my worst hotel experience I had in quite a while (potentially ever). The reception smelled of fried fish, the room condition was horrible (old wall-to-wall red carpet, wall paper peeling off, overall poor condition), and to make matters worse, other guests just unlocked the door and walked in the room while I was in. The reception called me to... More 

Was this review helpful? Yes 5
Sydney, Australia
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed April 27, 2014

The hotel is a little old fashioned and dowdy, but well located. We had the dinner and breakfast buffet room almost all to ourselves and it was pretty good with enthusiastic staff. Had a laugh at dinner as the musak consisted of one song (Sorry seems to be the hardest word ) on a loop. After it had repeated 6... More 

Was this review helpful? Yes 4
Isle of Man, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed April 18, 2014

We arrived at midnight and were first given a small dingy room at the side of the building, very small and enclosed next to the cleaners mess. We asked to change as this is not as per the website pictures and we booked at superior room. They changed our room but not much better and definately not like the pictures.... More 

Was this review helpful? Yes 3
Sao Paulo, SP
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed February 23, 2014

We spent just one night in this hotel. It's well located. Next to boulevard Mohammed V with shops and restaurants in neighborhood. We have found a fixed priced handcraft shop at the Place des Nations Unies. The dinner was good in this restaurant.

Was this review helpful? Yes 1
new jersey
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 24, 2013

We stayed for one night, arriving late. The front desk was courteous and professional. The restaurant prepared a vegetarian meal with no hassles. The food was very good.the rooms are standard, but clean, the tubs are tall and a challenge to get into . The corridor lights are motion detector but not all of them so you need to know... More 

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Canberra, Australia
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed October 14, 2013 via mobile

We had 2 nights here in October 2013. The first in a suite, the second (at the end of our tour) in a standard room. The suite was tired, needing a renovation, and had a very difficult shower. The standard room on the other hand was comfortable, modern and clean. It was much better. The wifi access was patchy, but... More 

Was this review helpful? Yes 1
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