We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Oum Palace Hotel

4.0 of 5 12 Rue Kamal Mohamed, Casablanca 20000, Morocco
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Oum Palace Hotel
Professional photos View all
Browse nearby
Oum Palace Hotel
Write a Review

105 reviews from our community

Traveler rating
    9
    29
    36
    17
    14
See reviews for
16
30
10
14
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (105)
  • Mar-May only
    (28)
  • Jun-Aug only
    (26)
  • Sep-Nov only
    (29)
  • Dec-Feb only
    (22)
All months
Zagreb
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I am surprised to see so many bad reviews for this hotel. There was absolutely nothing bad about our experience with this hotel. We did only stay one night, but the food tasted good (not too much choice for a vegan, but that is quite common), beds were comfortable, room was clean. No objection to the staff, they were very... More

Was this review helpful? Yes 1
Shanghai, China
Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 18, 2014

It was the first hotel I lived in after arriving in Morocco, a normal, clean, traditional place. although the rooms were a little bit tiny. The hotel offers a very good breakfast and its location is in the center part of the city. So you can see many restaurants, different shops on the street.

Was this review helpful? Yes 3
Dubai, United Arab Emirates
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 21, 2014

Certainly my worst hotel experience I had in quite a while (potentially ever). The reception smelled of fried fish, the room condition was horrible (old wall-to-wall red carpet, wall paper peeling off, overall poor condition), and to make matters worse, other guests just unlocked the door and walked in the room while I was in. The reception called me to... More

Was this review helpful? Yes 5
Sydney, Australia
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 27, 2014

The hotel is a little old fashioned and dowdy, but well located. We had the dinner and breakfast buffet room almost all to ourselves and it was pretty good with enthusiastic staff. Had a laugh at dinner as the musak consisted of one song (Sorry seems to be the hardest word ) on a loop. After it had repeated 6... More

Was this review helpful? Yes 4
Isle of Man, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed April 18, 2014

We arrived at midnight and were first given a small dingy room at the side of the building, very small and enclosed next to the cleaners mess. We asked to change as this is not as per the website pictures and we booked at superior room. They changed our room but not much better and definately not like the pictures.... More

Was this review helpful? Yes 3
Sao Paulo, SP
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 23, 2014

We spent just one night in this hotel. It's well located. Next to boulevard Mohammed V with shops and restaurants in neighborhood. We have found a fixed priced handcraft shop at the Place des Nations Unies. The dinner was good in this restaurant.

Was this review helpful? Yes 1
new jersey
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 24, 2013

We stayed for one night, arriving late. The front desk was courteous and professional. The restaurant prepared a vegetarian meal with no hassles. The food was very good.the rooms are standard, but clean, the tubs are tall and a challenge to get into . The corridor lights are motion detector but not all of them so you need to know... More

Was this review helpful? Yes 1
Canberra, Australia
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 14, 2013

We had 2 nights here in October 2013. The first in a suite, the second (at the end of our tour) in a standard room. The suite was tired, needing a renovation, and had a very difficult shower. The standard room on the other hand was comfortable, modern and clean. It was much better. The wifi access was patchy, but... More

Was this review helpful? Yes 1
Alba, Italy
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 4, 2013

I am been there for a quick visit to Casablanca. The location is excellent just few meters walk to Mail United Nations square! Warm wellcome and good service, including luggage. The restaurant is quite standard bud good being a business hotel. NO ALCHOOL served!

Was this review helpful? Yes 2
Contributor
14 reviews 14 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed August 15, 2013 via mobile

One night we had someone knocking at our room's door loudly. We call the reception to help us because we were scare considering the entire country of Morocco is not safe and we already had bad experiences in the streets. The receptionist didnt speak English only French and instead of helping us he hanged up the phone. At the end... More

Was this review helpful? Yes 3
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Oum Palace Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Oum Palace Hotel

Address: 12 Rue Kamal Mohamed, Casablanca 20000, Morocco
Location: Morocco > Grand Casablanca Region > Casablanca
Price Range (Based on Average Rates): $
Hotel Class:4 star — Oum Palace Hotel 4*
Number of rooms: 101
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, HotelTravel.com, Travelocity, Venere, Priceline, HostelBookers, TripOnline SA, Odigeo and Tingo so you can book your Oum Palace Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

53 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (42)
Viewed
Hotel & grounds (9)
Viewed
Room/suite (11)
Viewed
Dining (2)
Viewed
Bathroom (9)
Viewed
View from room (6)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (12)
Viewed
Hotel & grounds (1)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Room/suite (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay