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Hotel Relax Airport

Airport Mohamed V | Nouasser, Casablanca, Morocco
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Hotel Relax Airport
Best prices for: 1 room 1 guest
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374 reviews from our community

Traveler rating
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    77
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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London, United Kingdom
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Royal Air Maroc put me into this hotel for 24 hours due to missing a connection. The staff at Reception are very helpful and answered any question I had adequately. The room was clean. Bed comfortable. View of the pool from my window. Bathroom good size with good shower. The food was not so good but that might be because... More 

Was this review helpful? Yes 1
Paracuellos de Jarama, Spain
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 15, 2015

The hotel is OK, the room was clean and comfortable. We are a couple with a child but they provided us with a double room only, I had to wait for a long time for an extra bed. The second night we spent there I insisted I needed a room for three and it was huge and beautiful. Honestly I... More 

Was this review helpful? Yes 2
Los Angeles, CA
Top Contributor
91 reviews 91 reviews
31 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed January 6, 2015

There are two hotels near the Casablanca airport (CMN), the Atlas Sky and the Relax hotel. They share a connected building, so there is little to choose in terms of location, about a couple km from the airport. The Relax is the less expensive of the two, and I saw little to draw to the more expensive one. Rooms were... More 

Was this review helpful? Yes 3
Washington DC
Contributor
16 reviews 16 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed November 24, 2014

We booked this hotel because of an early departure flight from Casablanca airport and despite a number of negative reviews. We can understand many of those reviews based on what we experienced, but all we wanted was a reasonably clean hotel near the airport without any frills and that is what we got (even with a suite upgrade). We did... More 

Was this review helpful? Yes 2
AtlasHospitality, Directeur général at Hotel Relax Airport, responded to this review

Hi MaineJohn512, We very much appreciate your comments regarding your stay at Atlas Amadil Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed November 23, 2014

I was very impressed with this hotel - location, free shuttle to/from airport, modern, nice rooms, restaurants and pool .... Until I pulled the cover back on the bed to discover used, dirty sheets. There were two single beds in the room and fortunately the other was freshly made. I was disappointed that the front desk staff didn't seem to... More 

Was this review helpful? Yes 3
AtlasHospitality, Directeur général at Hotel Relax Airport, responded to this review

Dear Lorna61, Thank you for taking time to post your review. I was disappointed to read that you had a poor experience with our room. Please accept my sincere apologies as our aim is always to help in any time our guests. I will address your concerns for the accommodation manager, that will ensure other guests are not similarly inconvenienced... More 

Modena, Italy
Contributor
14 reviews 14 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed October 30, 2014

Wow, I have not seen something like this in quite some time. Mopping residue on floor so thick one could loose their footing. Primeval dining facilities and food. Noisy tourists camping in the halls with beer coolers all night. Sheets like cardboard and no sleep to be had at all. Miss it if you can.

Was this review helpful? Yes 2
AtlasHospitality, Directeur général at Hotel Relax Airport, responded to this review

Dear Chuck M, We would like to thank you for taking the time to share your comments regarding your recent stay in September at Relax Airport Casablanca. Reading your feedbacks, I would like to apologise since your stay did not meet your expectations and wish to extend our sincere apologies regarding the inconvenience you experienced. Be assured that all appropriate... More 

Copenhagen, Denmark
Contributor
15 reviews 15 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 27, 2014 via mobile

This is my 31st country to visit, and this has been by far, the worst hotel i have ever stayed at. The service here is more than horrible, the reception staff were rude, obnoxious and the worst part of the hotel. Rooms are not very good, but better than the staff, which sums up how terrible the stay has been.... More 

Was this review helpful? Yes 3
AtlasHospitality, Directeur général at Hotel Relax Airport, responded to this review

Dear Cecilie K, Thank you for taking the time to provide this feedback. Reading your review, we are saddened that your stay did not live up to your expectations, especially as we strive to offer our guests a wonderful experience. Our aim is to offer a consistent product and service to each and every one of our guests. We sincerely... More 

Toronto, Canada
Top Contributor
67 reviews 67 reviews
26 hotel reviews
69 helpful votes 69 helpful votes
2 of 5 stars Reviewed September 23, 2014

Casablanca international airport is relatively far from the city center. If you are traveling during the day, this is not a major issue as the train connecting the airport terminal and Casa Voyageur (the main train station in the city) leaves every hour and is quite reliable and comfortable. However, if you have to fly in and out during the... More 

Was this review helpful? Yes 4
Kalamazoo, Michigan, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 14, 2014

Horrible staff, most unfriendly people I have experienced in Morocco, from the check in staff to the shuttle driver and everyone in between. Room was nice, pretty clean. The ONLY reason to stay here is because it is close to the airport.

Was this review helpful? Yes 2
slc
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 24, 2014

This place is just fine; there are incomprehensible negative reviews on this sight. It is clean, well maintained and comfortable. An excellent place to stay if you have an early flight out of Casablanca airport.

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