Let's face it, this is the ONLY hotel near the airport, so it has a captive audience, so why should it care? Yes, the room was minute, but everything worked. Yes, the restaurant lacks ambience, but we were pleaasantly surprised by the quality of both the food and service we received at dinner. More

At the reception desk. the staff were extremely stressed out. They were bickering among themselves in front of us instead of serving us, and were rude to us. Then the staff barged into our room three times through the night, without knocking, saying they were "just checking". We could hear the staff bickering in the hallways during the night, keeping... More

First impressions are everything. After a delayed flight from UK to Casablanca, Roya Air Maroc sent us here. OK, it was free, but our destination hotel still charged us for the night. We were met by a cadre of slow moving roaches in the toilet, carpet, even climbing on the mirror. The toilet seat was not attached. No towels, etc.... More

Terrible! Dirty and nothing like the quality that should be expected of a four star hotel. More

Based on other reviews we were wary of our planned evening at this hotel. As it turned out, there was nothing to fear. The hotel is short on ambiance but the front desk was efficient and all staff spoke English. The room was small but had all the expected amenities. Free shuttle to the airport worked as promised. The shower... More

My husband and I stayed here for one night due to an annoying mix up with our luggage.  The room (308) LOOKED reasonably nice  with a flat screen TV and comfortable bed.  There was a terrible stagnant water smell in the bathroom but I opened the window and left the bathroom door closed and it disipated a little.  When I... More

The worst hotel we have ever been and we are travellers of the world!!The rooms are dirty,paint and dust.The toilet had no water and we had to try to fix it in order to be able to use it,the bidet was falling on one side.The worst was the restaurant:they could only serve over cooked pasta or hard beef steak with... More

I had the misfortune of staying here for 6 nights for work. I was on the top floor and supposedly had one of their finest rooms. Hanging over the bed was a poster of the movie Casablanca. I wasn't sure if the poster represented the novelty of being in the namesake city, or the furniture which, in my opinion, hadn't... More

Really expensive for what it is! The staff is not nice and helpful at all. Complete lack of service during breakfast (the tables where not set at all). The room are ok but not anything special. You'd better take a taxi to the city center to get a better and cheaper hotel, it can only be better! More