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Novotel Casablanca City Center

Angle Zaid Ouhmad | Rue Sidi Belyout, Casablanca 20190, Morocco
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Novotel Casablanca City Center
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Ranked #14 of 68 Hotels in Casablanca
A recent review
4 of 5 stars reviewed 2 days ago
Christian Z Barcelona, Spain
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822 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Barcelona, Spain
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

This must be one of the most favorite places of Casablanca as it is sometimes to get a free room there. Very conveniently located across from the train station Casablanca Port. The rooms are perfectly fine, functional and have a good size. Unfortunately, the breakfast (very good, by the way) is hopelessly overloaded with people so that it is difficult... More 

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Parma, Ohio, United States
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I guess this costs more than the Ibis which is right next door. I thought the interior was very nice and our room was a bit bigger than the Ibis. They had money exchange without all the paperwork. WE decided to have dinner there for our last night and because I was recovering from being ill, I was able to... More 

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Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear , First I would like to thank you for choosing le Novotel Casa City Center. I will not hesitate to share your comments with my whole team. I am satisfied that you enjoyed your stay in the hotel, and I hope to welcome you home again. Sincerely More 

newcastle
Top Contributor
62 reviews 62 reviews
43 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed 1 night as part of a tour group. Good hotel, nice room, good internet connection. Shame about the food, late arrival meant a not quite 'cold plate platter' left in the room, a few salad leaves and grated vegetables with a little sliced cheese and 'meat' on a plate, lacked imagination - not impressed. The morning scrum of 3... More 

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Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your feed back! I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very near... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This was not my first stay in this hotel. Staff is very friendly and they do remember their customers and welcome them with a huge smile. Location is just perfect its across the street from the CASA PORT train station and close to the BABE MARAKESH which is the old medina and souk, and right in the city center. The... More 

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your positive feed back! I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very... More 

Senior Contributor
21 reviews 21 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The staff are pretty friendly here. And the food is good. I had lamb tegine, yum! The view from my room was of the ocean, which looked nice. The bed was pretty hard, and you could see the mattress through the sheets which made me think how many people had slept on this bed. Overall, pretty basic but clean. Would... More 

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear , First I would like to thank you for choosing le Novotel Casa City Center. I will not hesitate to share your comments with my whole team. I am satisfied that you enjoyed your stay in the hotel, and I hope to welcome you home again. Sincerely More 

Msida, Malta
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've stayed at Novotel Hotels before so familiar ground. Had a good room , 15th floor , which is a good idea of you like open windows as heavy traffic all around. Good breakfast ( too goof if your on a diet ) Comfy beds , lots of pillows .. slept like a baby Opposite the hotel is the Suk... More 

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear , First I would like to thank you for choosing le Novotel Casa City Center. I will not hesitate to share your comments with my whole team. I am satisfied that you enjoyed your stay in the hotel, and I hope to welcome you home again. Sincerely More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 21, 2015

The hotel furnitures are in a good state. The hotel is quite new or had been refurbished recently. The staff is not helpful at all. I asked for an iron and the staff told me they did not have any left and did not offer me any alternative, even when I asked how they could help me. They only suggested... More 

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Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, Thank you very much indeed for having taken the time to write your opinion in Tripadvisor and to express your self following your stay at Novotel Casa City Center I feel sorry for the inconveniences. I wish to assure you that I have taken the appropriate actions to make sure that no other guests experience those types of regretful.... More 

Weedsport, New York
Top Contributor
65 reviews 65 reviews
34 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed February 14, 2015

Large chain hotel in good location in Casablanca. Walking distance to many restaurants and the large medina (although this medina is NOWHERE near as nice as the ones in Fez and Marrakech ... a lot of trinkets and a lot of stores catering to the locals for clothing). Our room was ok as far as cleanliness but had other issues... More 

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, Thank you very much indeed for having taken the time to write your opinion in Tripadvisor and to express your self following your stay at Novotel Casa City Center I feel sorry for the inconveniences. I wish to assure you that I have taken the appropriate actions to make sure that no other guests experience those types of regretful.... More 

North West
Contributor
15 reviews 15 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 5, 2015

I have stayed here 4 times in the past year, each time staying between 2-3 nights. I have stayed at numerous Novotels they are roughly the same standard where ever you go so are a pretty safe mid range hotel without any shocks. The hotel has a few areas for improvement. You only get a small bottle of water on... More 

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you for your message. I appreciate that you take time to give us your feed back! I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very near future! Sincerely More 

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