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Novotel Casablanca City Center

Angle Zaid Ouhmad | Rue Sidi Belyout, Casablanca 20190, Morocco
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Novotel Casablanca City Center
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Ranked #15 of 68 Hotels in Casablanca
A recent review
3 of 5 stars reviewed yesterday
jackieHooper Eastbourne, United Kingdom
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852 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Eastbourne, United Kingdom
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed yesterday NEW

Had a one-night stay on a tour of the Imperial Cities. This hotel is situated reasonably close to the airport and we arrived late into the evening. Our first Moroccan meal was eaten quite late, around 10pm and for practical reasons, I think a cold buffet would have been more appropriate. There were ants swarming over the restaurant floor under... More 

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Bressanone, Italy
Top Contributor
130 reviews 130 reviews
50 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The place is nice, the location very good, the view from the rooms facing the shore great. The number of plugs at the writing desk is absolutely insufficient considering the more that they are hidden behind the curtains. The gym is a bit too much on the very basic equipment side and would need regular maintenance, some machines are squeaking... More 

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Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you for your message. I appreciate that you take time to give us your feed back! I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very near future! Sincerely More 

Adelaide, Australia
Top Contributor
105 reviews 105 reviews
62 hotel reviews
144 helpful votes 144 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This Novotel is not unlike other Novotels. A basic place conveniently located in Casablanca just accords the road from the Bazzar. Our room on the 8th floor was ok with a bath towel missing and pillows I did not find comfortable. The floor could have been vacuumed better otherwise bathroom and toilet were ok. The breakfast was the usual Novotel... More 

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Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear , First I would like to thank you for choosing le Novotel Casa City Center. I will not hesitate to share your comments with my whole team. I am satisfied that you enjoyed your stay in the hotel, and I hope to welcome you home again. Sincerely More 

Dubai, United Arab Emirates
Contributor
16 reviews 16 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is next to Casa Port Station and is very conveniently located. However as you enter the room, the disappointment starts. As I entered the room, i was shocked not to find the WC in the bathroom, however a bit of an effort took me to a small room just next to entrance. in my 22 years of Business... More 

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Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your feed back! I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very near... More 

Accra
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Located in the CBD of Casablanca and sandwitched between Ibis on the lower end and Sofitel on the other, this Novotel is one of the best I have come across in Africa. Not only is it clean but strategically located a few metres to the ultra modern newly constructed Casa Port train station. Has been very useful for conferences.

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear , First I would like to thank you for choosing le Novotel Casa City Center. I will not hesitate to share your comments with my whole team. I am satisfied that you enjoyed your stay in the hotel, and I hope to welcome you home again. Sincerely, More 

Paris, France
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I spend recently 3 days in this hotel, I must admit the service was great and room very clean and spacious. I can tell this hotel is very well managed and I will definately come back for my next business trip in Casablanca. All staffs are very kind and helpful. I advise you to book a room on the 18th... More 

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Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review
Google Translation

Cher Yoan, Je vous remercie pour votre agréable commentaire et je suis heureux que votre séjour parmi nous vous ait... More 

Altona
Contributor
12 reviews 12 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We arrived from Marrakech and stayed here for one night. the guys at the reception are very nice, we got and upgrade with a fantastic view to the mosque. the hotel has all you need, it is clean and rooms are spacious. would stay here for sure again.

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your positive feed back! I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very... More 

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed April 16, 2015

The only good thing about yhis hotel is its location. Service is very bad. Rooms are quite small. Facilities in the room extremely minimal. Tissue box was absolutely empty. 2teabags and 2 coffee sachet and 4sugar found in the set. Room service mentioned that creamer/milk is out of stock". No legend next to the phone to inform you how to... More 

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Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, Thank you very much indeed for having taken the time to write your opinion in Tripadvisor and to express your self following your stay at Novotel Casa City Center I feel very much sorry for the inconveniences. I wish to assure you that I have taken the appropriate actions to make sure that no other guests experience those types... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 11, 2015

This hotel is located close to other hotels such as Ibis and Sofitel Stayed here for 3 nights on business, train station closebh Conveniently located in the city centre, close to many shops, markets and eating places Rooms are pretty large for Novotel brand with sofa bed and separate toilet. Overall nice clean faculties. No bath only shower facility Breakfast... More 

Was this review helpful? Yes 1
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you for your message. I appreciate that you take time to give us your positive feed back! I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very near future!... More 

Greenville, South Carolina
Top Contributor
257 reviews 257 reviews
38 hotel reviews
122 helpful votes 122 helpful votes
3 of 5 stars Reviewed April 10, 2015

For Morocco this hotel had the best wifi we encountered. The location of this hotel was very good just a short walking distance to the medina, Also short walking distance to central station, several restauranteur, port area. Rooms were decent and quite.

Was this review helpful? Yes 1
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your positive feed back! I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very... More 

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