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Novotel Casablanca City Center

4.0 of 5
Angle Zaid Ouhmad | Rue Sidi Belyout, Casablanca 20190, Morocco
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Novotel Casablanca City Center
Best prices for: 1 room 1 guest
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Ranked #16 of 68 Hotels in Casablanca
A recent review
5 of 5 stars reviewed 2 days ago
Insan T Dubai, United Arab Emirates
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833 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 2 days ago NEW

The only good thing about yhis hotel is its location. Service is very bad. Rooms are quite small. Facilities in the room extremely minimal. Tissue box was absolutely empty. 2teabags and 2 coffee sachet and 4sugar found in the set. Room service mentioned that creamer/milk is out of stock". No legend next to the phone to inform you how to... More 

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, Thank you very much indeed for having taken the time to write your opinion in Tripadvisor and to express your self following your stay at Novotel Casa City Center I feel very much sorry for the inconveniences. I wish to assure you that I have taken the appropriate actions to make sure that no other guests experience those types... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is located close to other hotels such as Ibis and Sofitel Stayed here for 3 nights on business, train station closebh Conveniently located in the city centre, close to many shops, markets and eating places Rooms are pretty large for Novotel brand with sofa bed and separate toilet. Overall nice clean faculties. No bath only shower facility Breakfast... More 

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you for your message. I appreciate that you take time to give us your positive feed back! I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very near future!... More 

Greenville, South Carolina
Top Contributor
255 reviews 255 reviews
38 hotel reviews
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed 1 week ago

For Morocco this hotel had the best wifi we encountered. The location of this hotel was very good just a short walking distance to the medina, Also short walking distance to central station, several restauranteur, port area. Rooms were decent and quite.

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your positive feed back! I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very... More 

Henderson, Nevada
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

This 281-room 4-star hotel is just steps away from the main railway station and port of Casablanca. Amenities include WiFi (free in rooms and public areas), Restaurant, Bar, Concierge, Room Service, Safe, Dry Cleaning, Parking, Fitness Center, Air-Conditioned Rooms, Telephone, Cable / Satellite Television, Alarm Clock, Minibar, Coffee Maker, Hairdryer, Disabled Facilities, Private Bathroom. Breakfast buffet is fantastic with numerous... More 

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your positive feed back! I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very... More 

Barcelona, Spain
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This must be one of the most favorite places of Casablanca as it is sometimes to get a free room there. Very conveniently located across from the train station Casablanca Port. The rooms are perfectly fine, functional and have a good size. Unfortunately, the breakfast (very good, by the way) is hopelessly overloaded with people so that it is difficult... More 

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you for your message. I appreciate that you take time to give us your positive feed back! I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very near future!... More 

Parma, Ohio, United States
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I guess this costs more than the Ibis which is right next door. I thought the interior was very nice and our room was a bit bigger than the Ibis. They had money exchange without all the paperwork. WE decided to have dinner there for our last night and because I was recovering from being ill, I was able to... More 

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear , First I would like to thank you for choosing le Novotel Casa City Center. I will not hesitate to share your comments with my whole team. I am satisfied that you enjoyed your stay in the hotel, and I hope to welcome you home again. Sincerely More 

newcastle
Top Contributor
62 reviews 62 reviews
43 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed 1 night as part of a tour group. Good hotel, nice room, good internet connection. Shame about the food, late arrival meant a not quite 'cold plate platter' left in the room, a few salad leaves and grated vegetables with a little sliced cheese and 'meat' on a plate, lacked imagination - not impressed. The morning scrum of 3... More 

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your feed back! I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very near... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was not my first stay in this hotel. Staff is very friendly and they do remember their customers and welcome them with a huge smile. Location is just perfect its across the street from the CASA PORT train station and close to the BABE MARAKESH which is the old medina and souk, and right in the city center. The... More 

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your positive feed back! I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very... More 

Senior Contributor
21 reviews 21 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The staff are pretty friendly here. And the food is good. I had lamb tegine, yum! The view from my room was of the ocean, which looked nice. The bed was pretty hard, and you could see the mattress through the sheets which made me think how many people had slept on this bed. Overall, pretty basic but clean. Would... More 

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear , First I would like to thank you for choosing le Novotel Casa City Center. I will not hesitate to share your comments with my whole team. I am satisfied that you enjoyed your stay in the hotel, and I hope to welcome you home again. Sincerely More 

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