We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Casablanca City Center

Angle Zaid Ouhmad | Rue Sidi Belyout, Casablanca 20190, Morocco
Hotel amenities
Novotel Casablanca City Center
Book on
TripAdvisor
Trusted partner. We work with ACCORHOTELS.COM to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #15 of 69 Hotels in Casablanca
A recent review
5 of 5 stars reviewed 2 weeks ago
DRJ3434343 Campinas, SP
Add Photo Write a Review

877 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    138
    391
    246
    60
    42
See reviews for
103
206
114
395
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (877)
  • Mar-May only
    (226)
  • Jun-Aug only
    (197)
  • Sep-Nov only
    (215)
  • Dec-Feb only
    (239)
All months
Europe
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed 1 week ago

1. Check-In at 23:00 took 15 minutes. The man at rreception took a couple of phone calls while checking me in. Nice feeling! "You are our guest, but now wait as we have to talk to someone more important than you on the phone. And don't even bother to interrupt me!" 2. Arriving at the room after a long day... More 

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, Thank you for taking the time to share your observations with us following your stay at Novotel Casa City Center I have taken note of your comments regarding all the issues you have mentioned and would like to express my sincerest apologies, kindly Know that i will not hesitate to share your comments with my whole team. I hope... More 

Campinas, SP
Level Contributor
51 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

With a terrific central location in Casablanca, just across one of the train terminals, the hotel sits in between a budget and superior hotel next door. Very easy to walk to some of the downtown attractions in the city with plenty of local shopping and restaurants nearby. The quality of the rooms were the usual 4-star quality choices with most... More 

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your positive feed back! I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very... More 

Munich, Germany
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Novotel Casablanca City Center is a very nice looking hotel, the room I stayed in was very clean, comfortable, spacious and had an extraordinary view. Two negative points: - The check in agent refused to upgrade my room , regardless of my status being Accord Gold Member, saying that I have already the best room (which is not true, I... More 

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear , First I would like to thank you for choosing le Novotel Casa City Center. I have taken note of your comments regarding all the issues you have mentioned and would like to express my sincerest apologies, kindly Know that i will not hesitate to share your comments with my whole team. I am satisfied that you enjoyed your... More 

Belfast, United Kingdom
Level Contributor
74 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel is conveniently located in the centre/port area of the Casablanca. Front desk staff is friendly enough. Lobby looks nice and clean but that's where praise ends. After my first week of stay I feel like living Fawlty Towers ... A bit like " A gin and orange, a lemon squash, and a scotch and water, please!" dude ...... More 

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, Thank you for taking the time to share your observations with us following your stay at Novotel Casa City Center I have taken note of your comments regarding all the issues you have mentioned and would like to express my sincerest apologies, kindly Know that i will not hesitate to share your comments with my whole team. I hope... More 

Edinburgh, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Not sure if it's just me but the staff seem genuinely disinterested in guests, the room is ok and compared to two other hotels I stayed in palatial by comparison but it's nothing special. I belong to the Accor loyalty scheme but no welcome was given, makes you wonder what loyalty schemes are for. if this is four stars then... More 

Was this review helpful? Yes 1
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, Thank you very much indeed for having taken the time to write your opinion in Tripadvisor and to express your self following your stay at Novotel Casa City Center I feel very much sorry for the inconveniences. I wish to assure you that I have taken the appropriate actions to make sure that no other guests experience those types... More 

Dubai, United Arab Emirates
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Standard Novotel room, nothing special, apart there is no heater, which quite annoying as temperature are going low during winter season in Casablanca. Well situated, near a souk and the old casbah. Good place for business (located close to the Marina business center) and I assume good place to stay for leisure, as I saw couple of bus "delivering" tourists.... More 

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you for your message. I appreciate that you take time to give us your feed back! I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very near future! Sincerely More 

Buenos Aires, Argentina
Level Contributor
776 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 540 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel its very well located close to the Old Medina Market and a few minutes away by car from the Great Mosque. The rooms are okay but the separate bathroom its a head scratcher in my opinion, specially since the space inside was quite small. As well, I had problems connecting to the internet from my room, something that... More 

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your positive feed back! I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very... More 

Germany
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We spent one nicht at the Novotel for a stopover on the way from Marrakech to Fez. The rooms were spacious and clean, the beds comfortable, the carpets could use an overhaul. The toilet is separate from the rest of the bathroom area. While I generally like this arrangement, the toilet area was very small and cramped. Checkin service was... More 

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you for your message. I appreciate that you take time to give us your feed back! I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very near future! Sincerely More 

Alexandria, Egypt
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 24, 2015

We stayed for 3 nights. The room was good and clean, the breakfast was okay, the wifi wasn't so good tho. It's good for quick business trips it's full of people in suits and businessmen it lacked the vacation spirit. So if you are in a vacation it's not your hotel. The location is good tho

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you for your message. I appreciate that you take time to give us your feed back! I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very near future! Sincerely More 

Gibraltar
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed June 16, 2015

On a first sight, fantastic location, spacy rooms and easy check in. Second sight, black, brown and red stains in the bathroom and shower room, which I suspect are mould and rust... There is only a shower, not a bath. Breakfast is very mediocre, the coffee is useless. The cushions are neither hard nor soft and the tv is tiny.... More 

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, Thank you for taking the time to share your observations with us following your stay at Novotel Casa City Center I have taken note of your comments regarding all the issues you have mentioned and would like to express my sincerest apologies, kindly Know that i will not hesitate to share your comments with my whole team. I hope... More 

Questions? Get answers from hotel staff and past guests. Ask a question

192 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (179)
Viewed
Bathroom (25)
Viewed
Room/suite (63)
Viewed
Business center/function rooms (12)
Viewed
Hotel & grounds (18)
Viewed
View from room (13)
Viewed
Dining (7)
Viewed
Family/play areas (3)
Viewed
Other (38)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Dining (3)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (3)
Viewed
Other (1)
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Travelers also viewed these Casablanca hotels
0.0 mi away
Sofitel Casablanca Tour Blanche
1.1 mi away
Moevenpick Hotel Casablanca
Moevenpick Hotel Casablanca
#10 of 69 in Casablanca
3.5 of 5 stars 362 reviews
3.8 mi away
Club Val d'Anfa Hotel
Club Val d'Anfa Hotel
#7 of 69 in Casablanca
4.0 of 5 stars 409 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Ibis Casablanca City Center
Ibis Casablanca City Center
#23 of 69 in Casablanca
3.5 of 5 stars 624 reviews
0.3 mi away
Hyatt Regency Casablanca
Hyatt Regency Casablanca
#3 of 69 in Casablanca
4.0 of 5 stars 544 reviews
0.7 mi away
Hotel & Spa Le Doge
Hotel & Spa Le Doge
#2 of 69 in Casablanca
4.5 of 5 stars 229 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay