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All 68 Casablanca hotels

Novotel Casablanca City Center

4.0 of 5 Hotel   |   Angle Zaid Ouhmad | Rue Sidi Belyout, Casablanca 20190, Morocco
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Novotel Casablanca City Center
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Ranked #15 of 68 Hotels in Casablanca
A recent review
5 of 5 stars reviewed 2 weeks ago
aventine springfield
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799 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mount Claremont
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The rooms are just ok. However the rest of the hotel is a joke. The gym is a wreck...I think someone smashed it up. The resturant food is apaulling, the breakfast Buffett is gross, if you don't like the lunch Buffett, you can have a burger or sandwich. My room had no bath towels, it took me 3 calls to... More 

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, Thank you for taking the time to share your observations with us following your stay at Novotel Casa City Center I have taken note of your comments regarding all the issues you have mentioned and would like to express my sincerest apologies, kindly Know that i will not hesitate to share your comments with my whole team. I hope... More 

springfield
Top Contributor
197 reviews 197 reviews
17 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel more than met our needs. Brand new, modern, efficient, with excellent food. We had a set of adjoining rooms on a high floor that looked out on the Hassan II mosque and the port. Very nifty sleeping lights and other technologies made this one of the nicest hotels that I have stayed at, and a great (but spoiled)... More 

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your positive feed back! I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very... More 

Phoenix, Arizona
Top Contributor
156 reviews 156 reviews
43 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is centrally located. The internet service in the room is great. The room is comfortable with a thermostat that works. Having a toilet separate from the tub/shower is great. The room is very clean and bathroom is very functional.

Was this review helpful? Yes 1
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your positive feed back! I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

Stayed here for four nights. The hotel is modern and the room was a good size with a very comfortable bed, Gym was good. Staff were very pleasant from housemaid to restaurant to reception all were friendly. Maybe lacked a bit of personal touch but would recommend this hotel.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your positive feed back! I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very... More 

dubai
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

I Spent the New Year's Eve at this city hotel Novotel which is a stone throw away from the city center. The rooms are clean and bed very comfortable. There is a big glass window that lets in enough light into the room. It comes with an amazing ocean view and the view of almost half of the entire city.... More 

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear , First I would like to thank you for choosing le Novotel Casa City Center. I will not hesitate to share your comments with my whole team. I am satisfied that you enjoyed your stay in the hotel, and I hope to welcome you home again. Sincerely More 

New Delhi, India
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 4 weeks ago

It is rare that one come's across a hotel which has unhelpful, discourteous and rude staff all over. From the reception to the restaurant to the door, it was amazing how an otherwise decent hotel is ruined by the disgraceful attitude of staff. I booked here this time as it was a quick overnight stay arriving late and leaving early... More 

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, Thank you very much indeed for having taken the time to write your opinion in Tripadvisor and to express your self following your stay at Novotel Casa City Center I feel very much sorry for the inconveniences. I wish to assure you that I have taken the appropriate actions to make sure that no other guests experience those types... More 

St. Peter Port
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 6, 2014

The room was acceptable, clean and comfortable. Adequate space for three. However there were issues with the room, such as the air-con not working properly, the toilet flush would often get stuck, the shower dripped constantly. To top it off, we had an early start to get to the airport and hung out a request to breakfast in the room... More 

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear , First I would like to thank you for choosing le Novotel Casa City Center. I will not hesitate to share your comments with my whole team. I am satisfied that you enjoyed your stay in the hotel, and I hope to welcome you home again. Sincerely More 

Al Muharraq, Bahrain
Contributor
12 reviews 12 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 27, 2014

This is the first time to visit Morroco it's for sure a Very nice country I loved Casablanca actually I was there for business Novotel is nice hotel connected with ibis and Sofitel in the same complex we visited a place called Manhattan it's located in ain diab over view the ocean it's an excellent place very nice Lebanese food... More 

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear , First I would like to thank you for choosing le Novotel Casa City Center. I will not hesitate to share your comments with my whole team. I am satisfied that you enjoyed your stay in the hotel, and I hope to welcome you home again. Sincerely More 

Mexico
Top Contributor
103 reviews 103 reviews
40 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed November 24, 2014

To be honest didn't think I would be writing a review on Novotel... They are usually non descript hotels for business people. The location is fantastic, The rooms are spacious enough and very clean. It was the only time during a 13 day trip thoughout this country that the safety deposit box worked. Service was outstanding from belhop, front desk... More 

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your positive feed back! I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very... More 

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Additional Information about Novotel Casablanca City Center

Address: Angle Zaid Ouhmad | Rue Sidi Belyout, Casablanca 20190, Morocco
Location: Morocco > Grand Casablanca Region > Casablanca
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Casablanca City Center 4*
Number of rooms: 281
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Also Known As:
Novotel Casablanca City Hotel Casablanca
Accor Casablanca City Center
Casablanca Novotel
Hotel Style:
#1 On the Beach Hotel in Casablanca
#12 Luxury Hotel in Casablanca

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