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All 68 Casablanca hotels

Novotel Casablanca City Center

4.0 of 5 Hotel   |   Angle Zaid Ouhmad | Rue Sidi Belyout, Casablanca 20190, Morocco
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Novotel Casablanca City Center
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Ranked #16 of 68 Hotels in Casablanca
A recent review
3 of 5 stars reviewed 2 weeks ago
D P St. Peter Port
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784 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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St. Peter Port
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The room was acceptable, clean and comfortable. Adequate space for three. However there were issues with the room, such as the air-con not working properly, the toilet flush would often get stuck, the shower dripped constantly. To top it off, we had an early start to get to the airport and hung out a request to breakfast in the room... More 

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear , First I would like to thank you for choosing le Novotel Casa City Center. I will not hesitate to share your comments with my whole team. I am satisfied that you enjoyed your stay in the hotel, and I hope to welcome you home again. Sincerely More 

Al Muharraq, Bahrain
Contributor
12 reviews 12 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is the first time to visit Morroco it's for sure a Very nice country I loved Casablanca actually I was there for business Novotel is nice hotel connected with ibis and Sofitel in the same complex we visited a place called Manhattan it's located in ain diab over view the ocean it's an excellent place very nice Lebanese food... More 

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear , First I would like to thank you for choosing le Novotel Casa City Center. I will not hesitate to share your comments with my whole team. I am satisfied that you enjoyed your stay in the hotel, and I hope to welcome you home again. Sincerely More 

Mexico
Top Contributor
103 reviews 103 reviews
40 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed 3 weeks ago

To be honest didn't think I would be writing a review on Novotel... They are usually non descript hotels for business people. The location is fantastic, The rooms are spacious enough and very clean. It was the only time during a 13 day trip thoughout this country that the safety deposit box worked. Service was outstanding from belhop, front desk... More 

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your positive feed back! I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very... More 

Chelmsford Essex
Top Contributor
55 reviews 55 reviews
30 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for one night only. Staff were efficient when booking us in. The rooms were clean and comfortable. There were drinks available in the room. Breakfast is adequate and quite a good selection available, but it took an age to get a cup of coffee. Not the sort of hotel to holiday in but good for people wanting... More 

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your feed back! I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very near... More 

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I can only rate this hotel as a good hotel compared to other NovotelsI I visited before. The rooms are clean, you can enjoy the free wifi, but they do not provide any welcoming drink or fruit basket, a small water bottle only on the first day, limited tea and coffee sachets, no milk, limited toiletries, no slippers, no bath... More 

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear , First I would like to thank you for choosing le Novotel Casa City Center. I will not hesitate to share your comments with my whole team. I am satisfied that you enjoyed your stay in the hotel, and I hope to welcome you home again. Sincerely More 

Cairo, Egypt
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

My experience with Novotel Casablanca was very bad. I will never ever go back to that hotel because of the terrible service. The worst service is the receptionist. Also the toilet was not clean. House keeping is very poor.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, Thank you very much indeed for having taken the time to write your opinion in Tripadvisor and to express your self following your stay at Novotel Casa City Center I feel sorry for the inconveniences. I wish to assure you that I have taken the appropriate actions to make sure that no other guests experience those types of regretful.... More 

Berlin, Germany
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 4, 2014

The location of the Hotel actually is nice - close to the old medina and the brand new tram line, however the hotel has some issues which make it somewhat not a hotel I would like to recommend ... First, the elevators - really scary as I had three times the situation that the fire protection doors got shut and... More 

Was this review helpful? Yes 1
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, Thank you for taking the time to share your observations with us following your stay at Novotel Casa City Center I have taken note of your comments regarding all the issues you have mentioned and would like to express my sincerest apologies, kindly Know that i will not hesitate to share your comments with my whole team. I hope... More 

Contributor
13 reviews 13 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 2, 2014

This Novotel is pretty new, very close to Casablanca harbour and in front of Casaport train station. Some good fish restaurants are available within walking distance. The rooms are Novotel rooms (ie modern and international), with a beautiful view on Hassan II mosque (2,5 km away) in the highest floors (even side). Staff at reception was both friendly and efficient,... More 

Was this review helpful? Yes 1
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your positive feed back! I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very... More 

Allendale, New Jersey
Top Contributor
63 reviews 63 reviews
34 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed October 31, 2014

What I mean basic is just a no frills room. The room is small and so is the bath room. Beds were not very comfortable with a flat pillow. Only one small shower towel and the TV is so small that we even lost interest to watch. WiFi in the room is okay and slow. Breakfast was just okay. The... More 

Was this review helpful? Yes 1
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, Thank you for taking the time to share your observations with us following your stay at Novotel Casa City Center I have taken note of your comments regarding all the issues you have mentioned and would like to express my sincerest apologies, kindly Know that i will not hesitate to share your comments with my whole team. Thank you... More 

New York City
Senior Contributor
35 reviews 35 reviews
34 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 29, 2014

Casablanca is a city of thumping nightclubs, scenic beachfront restaurants and striking mosques (visit Hassan II Mosque). Unfortunately, the Novotel Casablanca City Center doesn’t match the personality of this coastal town. The check in process was swift and the staff was friendly. Although the room was spacious, its aesthetic was bland and lacked warmth. My television didn’t work and a... More 

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you for your message. I appreciate that you take time to give us your feed back! I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very near future! Sincerely More 

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Additional Information about Novotel Casablanca City Center

Address: Angle Zaid Ouhmad | Rue Sidi Belyout, Casablanca 20190, Morocco
Location: Morocco > Grand Casablanca Region > Casablanca
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Casablanca City Center 4*
Number of rooms: 281
Reservation Options:
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Also Known As:
Novotel Casablanca City Hotel Casablanca
Accor Casablanca City Center
Casablanca Novotel
Hotel Style:
#1 On the Beach Hotel in Casablanca
#13 Luxury Hotel in Casablanca

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