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All 67 Casablanca hotels

Novotel Casablanca City Center

4.0 of 5 Hotel   |   Angle Zaid Ouhmad | Rue Sidi Belyout, Casablanca 20190, Morocco
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Ranked #10 of 67 hotels in Casablanca
A recent review
5 of 5 stars reviewed 5 days ago
Kinga J Budapest
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716 people have reviewed this hotel

Traveler rating
    120
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    188
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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English first
Al Khobar, Saudi Arabia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Novotel Casablanca offered the most amazing value for money experience...much better than what i had imagined. Visiting Casablanca with a family of 3 kids, we were treated very well by this hotel and all its staff. It has the most perfect location for people visiting Casa for tourist purposes. The check-in was smooth n efficient (even though we arrived at... More

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear , First I would like to thank you for choosing le Novotel Casa City Center. I will not hesitate to share your comments with my whole team. I am satisfied that you enjoyed your stay in the hotel, and I hope to welcome you home again. Sincerely More

Atlanta, Georgia
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel is the most ghetto Novotel I have EVER stayed in. If not for the fact that I've stayed in Novotel across Europe, and know it can do much better, I would probably never ever ever stay at this brand again. The staff are rude. The building is dirty. The room is dirty. The restaurant is nasty and over... More

Was this review helpful? Yes 1
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, Thank you for taking the time to share your observations with us following your stay at Novotel Casa City Center I have taken note of your comments regarding all the issues you have mentioned and would like to express my sincerest apologies, kindly Know that i will not hesitate to share your comments with my whole team. I hope... More

London, United Kingdom
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stay frequently (every few months) at Novotel Casablanca so I have a lot of experience staying at this hotel. My most recent visit was at the end of July to the start of August for a few nights. - Check-in was smooth as I was the only one waiting and checked in quite late in the evening. I've previously... More

Was this review helpful? Yes 2
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your feed back! I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very near... More

Munich, Germany
Contributor
19 reviews 19 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I spent two nights there on a business trip. Good rooms. Good breakfast, good restaurant. Very close to the Medina and harbor. Overall I would certainly go back. Only checking in and checking out was very slow. The hotel management should allocate a second person behind the desk. I asked for airport pickup. But the hotel only recommended another company... More

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your positive feed back! I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very... More

Cairo, Egypt
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had our annual meeting at this hotel for people from 5 african countris plus france, they were proffessional concerning evrything...meeting rooms, coffee breaks, welcome cocktail, lunches during 4 working days, location is brilliant

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear , First I would like to thank you for choosing le Novotel Casa City Center. I will not hesitate to share your comments with my whole team. I am satisfied that you enjoyed your stay in the hotel, and I hope to welcome you home again. Sincerely More

Gloucester, United Kingdom
Top Contributor
149 reviews 149 reviews
93 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Stayed here twice during the last week. Rooms are nice, and the view from the front rooms are much better than at the rear, which is a demolition site. Rooms are clean and tidy and look like most other Novotels I have stayed in. Being Ramadan, the restaurant gets really crowded with locals breaking the fast, and the hotel doesn't... More

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear Customer, Thank you for choosing Novotel Casa City Center, and for the time you taken to write your comment on Tripadvisor. I am delighted that your stay with us went well, I will communicate your reviews to the entire staff. It is with a high interest that I read your comments about the breakfast. Please apologize for the inconvenience.... More

Kea'au
Contributor
13 reviews 13 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed July 13, 2014

I travel for a living, roughly 150 nights a year in hotels, all business travel. I had a group of 5 of us flying out of Casablanca on the late night flight to Frankfurt. We arrived at the hotel late and we wanted to just shower, organize our stuff, eat and head for the airport. The manager informed us that... More

Was this review helpful? Yes 2
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, We are not allowed to rent a room for more than 3 adults accordingly to the policy of the Novotel Hotels. Best Regards. More

Bangalore, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 1, 2014

We chose this hotel for our first night in Motorola considering the location and expectation of it being a 'Novotel'. But the service though was disappointing. Having reached after a long day in flights/airports, we didn't need anymore entertainment. Checking in was smooth and easy, but unfortunately, it was all downhill from there! Firstly, the air con wasn't upto the... More

Was this review helpful? Yes 2
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, Thank you very much indeed for having taken the time to write your opinion in Tripadvisor and to express your self following your stay at Novotel Casa City Center I feel sorry for the inconveniences. I wish to assure you that I have taken the appropriate actions to make sure that no other guests experience those types of regretful.... More

MEMPHIS, TN
Top Contributor
55 reviews 55 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed June 27, 2014

The hotel is located in a very convenient location to sight see the city. We were with a tour group- so this must be the epicenter for the touring crowd. The rooms were clean and comfortable and breakfast was provided in the rather grand lobby. There is also a bar that we all gathered at after dining in various places.... More

Was this review helpful? Yes
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear , First I would like to thank you for choosing le Novotel Casa City Center. I will not hesitate to share your comments with my whole team. I am satisfied that you enjoyed your stay in the hotel, and I hope to welcome you home again. Sincerely More

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Additional Information about Novotel Casablanca City Center

Address: Angle Zaid Ouhmad | Rue Sidi Belyout, Casablanca 20190, Morocco
Location: Morocco > Grand Casablanca Region > Casablanca
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Casablanca City Center 4*
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Also Known As:
Novotel Casablanca City Hotel Casablanca
Accor Casablanca City Center
Casablanca Novotel

104 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#1 On the Beach Hotel in Casablanca #8 Business Hotel in Casablanca #9 Luxury Hotel in Casablanca
Hotel Class
Official Description (provided by the hotel)
The Novotel Casablanca City Center is a 4 star hotel offering 281 rooms (including eight suites) located right in the centre of Casablanca, a short distance from the old Medina and the prestigious Hassan II mosque. The hotel offers five meeting rooms, ideal for conferences or seminars for up to 250 people. Whether on a business trip or holiday in Casablanca, you will be charmed by our Lounge restaurant and bar and our comfortable rooms featuring satellite TV and WiFi internet. ... more   less 
Number of rooms
281

Questions & Answers

Questions? Get answers from Novotel Casablanca City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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