I am a business traveller and was at this hotel just last week. Found these issues: 1. Rooms are small and some utensils in room were actually dirty. There was no creamer for coffee in room and the mini bar was empty. 2. Staff at reception are plain rude. 3. Breakfast is overpriced and horrible (borderline disgusting), and service at... more

This hotel was a nice break from riads as it provided all the amenities of a modern bathroom, clean comfortable bed, with a safe, though no alarm clock (never saw one at any of the hotels we stayed at in Morocco). The staff was very friendly and helpful, all able to speak English. There is a conveniently located 24 hour... more

Great location(very close to Casa port, downtown Casa and Rick's Cafe), definitely clean, updated and renovated rooms. Friendly and exacting staff to show their best. What are the negatives? Just a few words for not having fitness room and swimming pool! Apart from the leisure activities, you can't have hot service(omelette, pancake, scrambled egg, fry and so forth) in the... more

Stayed 2 nights for business. Quick check in, friendly staff. Bedroom was as I would expect from a Novotel and maybe even a little better. Bright, spacious clean and well equiped - iron, ironing board, good hair dryer...etc Do ask for a port facing room. I got lucky, my colleague didn't and the view is quite incredible making all the... more

I stayed here for two nights. The hotel itself is very modern and has a nice new feeling to it (or at least it did in February). My room was clean, reasonably big and comfortable, though it felt a little bit on the sterile/anonymous/business-like side of things. Some negatives: I booked the hotel via Expedia but when I called the... more

The Novotel was a good choice for a stopover on our way into and out of Morocco. We were only here a total of 3 nights. Upon check-in we found our room had not been cleaned (toilet had been used, trash in the wastecans, soap used, etc.) but they sent someone up right away to take care of the problem.... more

The hotel is located close to the Port (Casa Port Station) and a street away from the old Medina ! It's a new, modern hotel. Nice decoration. We had a superior room with view on the sea which in fact in the port. But it's clean, large, with a large shower (no bath in the rooms). Nice reception people. Restaurant... more

I booked this hotel thru their own websight but upon check in they had absolutely no record of my booking despite the fact that i presented a copy of their confirmation receipt. OK mistakes can happen. What let this hotel down was the attitude to the reception staff seeming to have little care to sort out the situation and make... more

I like the deco of this new hotel. Rooms are clean and staff at the reception were friendly and helpful. more