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All 67 Casablanca hotels

Barcelo Casablanca Hotel

4.0 of 5 Hotel   |   139 Blvd d'Anfa, Casablanca 20000, Morocco
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59%
Ranked #25 of 67 Hotels in Casablanca
A recent review
3 of 5 stars reviewed 4 weeks ago
Xtrips Tel Aviv, Israel
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275 reviews from our community

Traveler rating
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    109
    72
    32
    21
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Zealand
Top Contributor
55 reviews 55 reviews
39 hotel reviews
128 helpful votes 128 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

First up the location of this hotel is ok, you can walk to the sites of importance and you can also get to the shopping and medina's. However it's the service that really lets this place down, front of house staff that really don't give a damn about service. my room flooded on the first night which after reading other... More

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Tel Aviv, Israel
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is ok all in all. People at the reception are trying to be helpful. Rooms are cleaned every day, not thoroughly of course. When I checked in, the room stinked so bad my children choked. Opening the window brought in a breeze filled with buses fumes. The smell came from the air/con vent. Obviously the have never been... More

Was this review helpful? Yes 1
Barcelo-Maroc, General Manager at Barcelo Casablanca Hotel, responded to this review

Dear Client, First of all we would like to thank you for taking the time to write a review about your stay at our hotel. We feel very uncomfortable for the statements you relate concerning your stay and we truly apologize for it. A room change should have been offered immediately. Regarding Internet, technical interventions were being carried out during... More

Belgrade, Serbia
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 17, 2014

The hotel is in a good location and you could easily reach all areas of the city either by walking or by taxi/car. Rooms are not so lovely like on the pictures provided by the hotel and there are no slippers in the room, no complimentary bottles of water. Room is average, but clean. Breakfast Buffet is the best, ther... More

Review collected in partnership with Barceló Hotels & Resorts

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Barcelo-Maroc, General Manager at Barcelo Casablanca Hotel, responded to this review

Dear client, First of all we would like to express our thanks for sharing your opinion about our hotel. We do apologize for the problems you may had concerning the communication with our Reservation and Reception Departements. We assure our staff is always willing to satisfy our clients requests. Although your recent stay in our Hotel did not fully satisfy... More

Arlington, Virginia
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 29, 2014

Casablanca itself is nothing to rave about. Save for the impressive Hassan II Mosque, it is nothing more than a place to fly in and out of Morocco. That said, we just needed a hotel to stay the night we arrived in Morocco and the night prior to departing it. As such it served it's function. The rooms were nice... More

Was this review helpful? Yes 2
Barcelo-Maroc, General Manager at Barcelo Casablanca Hotel, responded to this review

Dear client, We feel very uncomfortable for the statements you relate and we apologize for it. Despite the remarks you describe, we would like to thank you for the time you took as well as your positive evaluation. However, your specific grievances have been noted for further improving the services we provide. We would dearly hope to have the pleasure... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 20, 2014 via mobile

The restaurant is appalling. Terrible food. Ordered risotto starter - seemed like Uncle Bens rice...nothing like risotto. Ordered pasta with seafood for main - bowl full of white pasta with some frozen baby shrimp and a few bits of calamari. Terrible.

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Barcelo-Maroc, General Manager at Barcelo Casablanca Hotel, responded to this review
Google Translation

Cher client Nous tenons tout d’abord à vous remercier pour le temps que vous avez consacré à nous relater les... More

マラケシュ, モロッコ
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 24, 2014

I'm living in Morocco and already used this hotel sometimes but NO MORE! This time, I was with my daughter of 14years old. Yes I always have my passport and ID card of this country because I am foreigner. But my daughter is Moroccan, and Moroccans under 18years old doesn't have ID. She is not traveling abroad, just traveling inside... More

Was this review helpful? Yes 3
Barcelo-Maroc, General Manager at Barcelo Casablanca Hotel, responded to this review

Dear Customer, We feel very uncomfortable for the statements you relate and we apologize for it. We believe that is only through listening carefully to the comments and suggestions of our customers that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for. With this in mind, the comments such as yours... More

Cairo, Egypt
Top Contributor
107 reviews 107 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed January 20, 2014

This is a basic business hotel. It is an ok place to sleep, and to have a (no so special) meal. It's location close to the center of the city is its main asset. Housekeeping service is very poor. I checked into my pre-booked triple room to find the third bed missing and it took me three calls and one... More

Was this review helpful? Yes 1
Barcelo-Maroc, Directeur général at Barcelo Casablanca Hotel, responded to this review

Dear Customer, We feel very uncomfortable for the statements you relate and we apologize for it. We believe that is only through listening carefully to the comments and suggestions of our customers that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for. With this in mind, the comments such as yours... More

sp
Top Contributor
183 reviews 183 reviews
32 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed January 17, 2014

we had just one night to spend in Casablanca before departing for Fes and this hotel received us well. It is clean, modern, good loking, and staff was very helpfull. We had a lot of luggage and they had all the patience to climb up and down with all this stuff . The breakfast is very good, lots of western... More

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Barcelo-Maroc, Directeur général at Barcelo Casablanca Hotel, responded to this review

Dear Customer We wish to thank you for your time and comments. It was a pleasure to read your review and we are thankful for your encouragements to continue to challenge ourselves to make you feel at home. Looking forward to welcome you again at the Barcelo Casablanca. The Management Barcelo Casablanca Hotel More

Algeciras, Spain
Contributor
18 reviews 18 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 16, 2014

The hotel is in one of the main casablanca streets. The staff is very helpful specially the bell captains where they help you park your car.The room was nice and good wifi. The flushing handle of the toilet was broken. Should have a private parking.

Was this review helpful? Yes 1
Barcelo-Maroc, Directeur général at Barcelo Casablanca Hotel, responded to this review

Dear Customer We wish to thank you for your time and comments. It was a pleasure to read your review and we are thankful for your encouragements to continue to challenge ourselves to make you feel at home. Looking forward to welcome you again at the Barcelo Casablanca. The Management Barcelo Casablanca Hotel More

Bangkok, Thailand
Top Contributor
189 reviews 189 reviews
62 hotel reviews
99 helpful votes 99 helpful votes
1 of 5 stars Reviewed December 14, 2013

I stayed the night of last Wednesday at this hotel. It was a business trip and the booking was made by our partner. The only 2 good things about this hotel are its location and the complimentary wi fi which is rather slow though. After checking in, I wanted to refresh myself but there was no towels in the bathroom.... More

Was this review helpful? Yes
Barcelo-Maroc, General Manager at Barcelo Casablanca Hotel, responded to this review

Dear Customer, We feel very uncomfortable for the statements you relate and we apologize for it. We believe that is only through listening carefully to the comments and suggestions of our customers that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for. With this in mind, the comments such as yours... More

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Additional Information about Barcelo Casablanca Hotel

Address: 139 Blvd d'Anfa, Casablanca 20000, Morocco
Location: Morocco > Grand Casablanca Region > Casablanca
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Barcelo Casablanca Hotel 4*
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Also Known As:
Barcelo Casablanca

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