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All 68 Casablanca hotels

Barcelo Casablanca Hotel

4.0 of 5 Hotel   |   139 Blvd d'Anfa, Casablanca 20000, Morocco
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58%
Ranked #28 of 68 hotels in Casablanca
A recent review
3 of 5 stars Reviewed January 20, 2014
Hatem R Cairo, Egypt
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254 people have reviewed this hotel

Traveler rating
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    97
    71
    30
    20
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27
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Toronto, Canada
2 reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

The restaurant is appalling. Terrible food. Ordered risotto starter - seemed like Uncle Bens rice...nothing like risotto. Ordered pasta with seafood for main - bowl full of white pasta with some frozen baby shrimp and a few bits of calamari. Terrible.

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Barcelo-Maroc, General Manager at Barcelo Casablanca Hotel, responded to this review
Google Translation

Cher client Nous tenons tout d’abord à vous remercier pour le temps que vous avez consacré à nous relater les... More

マラケシュ, モロッコ
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 24, 2014

I'm living in Morocco and already used this hotel sometimes but NO MORE! This time, I was with my daughter of 14years old. Yes I always have my passport and ID card of this country because I am foreigner. But my daughter is Moroccan, and Moroccans under 18years old doesn't have ID. She is not traveling abroad, just traveling inside... More

Was this review helpful? Yes 2
Cairo, Egypt
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 20, 2014

This is a basic business hotel. It is an ok place to sleep, and to have a (no so special) meal. It's location close to the center of the city is its main asset. Housekeeping service is very poor. I checked into my pre-booked triple room to find the third bed missing and it took me three calls and one... More

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Barcelo-Maroc, Directeur général at Barcelo Casablanca Hotel, responded to this review

Dear Customer, We feel very uncomfortable for the statements you relate and we apologize for it. We believe that is only through listening carefully to the comments and suggestions of our customers that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for. With this in mind, the comments such as yours... More

sp
Top Contributor
126 reviews 126 reviews
28 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 17, 2014

we had just one night to spend in Casablanca before departing for Fes and this hotel received us well. It is clean, modern, good loking, and staff was very helpfull. We had a lot of luggage and they had all the patience to climb up and down with all this stuff . The breakfast is very good, lots of western... More

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Barcelo-Maroc, Directeur général at Barcelo Casablanca Hotel, responded to this review

Dear Customer We wish to thank you for your time and comments. It was a pleasure to read your review and we are thankful for your encouragements to continue to challenge ourselves to make you feel at home. Looking forward to welcome you again at the Barcelo Casablanca. The Management Barcelo Casablanca Hotel More

Alexandria, Egypt
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 16, 2014

The hotel is in one of the main casablanca streets. The staff is very helpful specially the bell captains where they help you park your car.The room was nice and good wifi. The flushing handle of the toilet was broken. Should have a private parking.

Was this review helpful? Yes
Barcelo-Maroc, Directeur général at Barcelo Casablanca Hotel, responded to this review

Dear Customer We wish to thank you for your time and comments. It was a pleasure to read your review and we are thankful for your encouragements to continue to challenge ourselves to make you feel at home. Looking forward to welcome you again at the Barcelo Casablanca. The Management Barcelo Casablanca Hotel More

Bangkok, Thailand
Top Contributor
142 reviews 142 reviews
56 hotel reviews
73 helpful votes 73 helpful votes
1 of 5 stars Reviewed December 14, 2013

I stayed the night of last Wednesday at this hotel. It was a business trip and the booking was made by our partner. The only 2 good things about this hotel are its location and the complimentary wi fi which is rather slow though. After checking in, I wanted to refresh myself but there was no towels in the bathroom.... More

Was this review helpful? Yes
Barcelo-Maroc, General Manager at Barcelo Casablanca Hotel, responded to this review

Dear Customer, We feel very uncomfortable for the statements you relate and we apologize for it. We believe that is only through listening carefully to the comments and suggestions of our customers that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for. With this in mind, the comments such as yours... More

Minneapolis, Minnesota
Senior Contributor
48 reviews 48 reviews
48 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed December 4, 2013

Basically a business hotel, its central location is its best asset. Rooms were on the small side with basic amenities. Hotel was clean. Service was very good. Breakfast was also good, which plenty of options. We could hear a fair amount of street noise from our room on the 4th floor.

Was this review helpful? Yes
Barcelo-Maroc, General Manager at Barcelo Casablanca Hotel, responded to this review

Dear Customer We wish to thank you for your time and comments. It was a pleasure to read your review and we are thankful for your encouragements to continue to challenge ourselves to make you feel at home. Looking forward to welcome you again at the Barcelo Casablanca. The Management Barcelo Casablanca Hotel More

Herndon, Virginia, United States
Contributor
16 reviews 16 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed October 26, 2013

Unfortunately the reviews of this place are correct. I'm here right now and and my only positive comment is free wifi. Let's start out with the rooms, they are clean but dated. The shower drain was stuck and when maintenance showed up to open the drain they used a plunger? I think I'll take a shower at our next hotel.... More

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Barcelo-Maroc, Directeur général at Barcelo Casablanca Hotel, responded to this review

Dear Winston S, We sincerely apologize that you found your visit disappointing. We are going to share all your feedback with our teams involved in your comments, but in the meantime, let us inform you that it is totally out of our service procedures to serve a room service within 5 hours or a towel supplying within 8 hours, this... More

Surbiton
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 17, 2013

I bitterly regret choosing this hotel this time last year. They put me in a cheaper room than I paid for, and when this was proved, they failed to compensate me in full. The first problem was that the airport transfer I ordered through the hotel’s website never materialised. So on arrival in Casa I spent an hour in a... More

Was this review helpful? Yes 1
Barcelo-Maroc, General Manager at Barcelo Casablanca Hotel, responded to this review

Dear Customer, We feel very uncomfortable for the statements you relate and we apologize for it. We believe that is only through listening carefully to the comments and suggestions of our customers that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for. With this in mind, the comments such as yours... More

comer, georgia
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed October 10, 2013

I booked in advance for a twin bed, mosque view room. we ended up with a third floor room with a view of the street and buildings, at the same price. the room had an odor which I would guess was because of the bathroom. the bathroom had missing grout between shower tiles and had a large amount of mold.... More

Was this review helpful? Yes
Barcelo-Maroc, Directeur général at Barcelo Casablanca Hotel, responded to this review

Dear Customer, We feel very uncomfortable for the statements you relate and we apologize for it. We believe that is only through listening carefully to the comments and suggestions of our customers that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for. With this in mind, the comments such as yours... More

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Additional Information about Barcelo Casablanca Hotel

Also Known As:
Barcelo Casablanca
Address: 139 Blvd d'Anfa, Casablanca 20000, Morocco
Location: Morocco > Grand Casablanca Region > Casablanca
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#19 Luxury Hotel in Casablanca
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Barcelo Casablanca Hotel 4*
Reservation Options:
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