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Barcelo Casablanca Hotel

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139 Blvd d'Anfa, Casablanca 20000, Morocco
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Barcelo Casablanca Hotel
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353 Reviews from our TripAdvisor Community

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Traveler rating
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    128
    98
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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English first
  • All months
    (353)
  • Mar-May only
    (80)
  • Jun-Aug only
    (102)
  • Sep-Nov only
    (87)
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1 review
1 of 5 stars Reviewed 5 days ago NEW

I stayed for 3 nights and in every night i had a wifi problems. And they could not solve it after many disruptions. My friend was stuck into the elevator, since they have again some problems!!! The building was Ok, but the service was the worst one i have ever seen. Besides, if you did not give them the original... More 

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Jeddah, Saudi Arabia
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I am a regular Barcelo Hotel guest and visited Barcelo in Fez, Istanbul, Malaga, Barcelona. This Barcelo Hotel was less impressive. The lobby was hot (no AC) and the bathrooms were little old. However, in all it still keeps up the Barcelo standard. Unfortunately, this one in Casa has no gym and no pool. It is far away from the... More 

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Caesarea, Israel
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

wifi doesn't work, TV doesn't work!!! bathroom and bed very bad!! i was the only customer in the lobby, I ordered some drink, waited 20 mn.... two time I asked to fix the TV, the technician came but didn't succeed to fix it.

Was this review helpful? Yes 1

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Cairo, Egypt
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 14, 2015

This place needs a renovation from a to z. I didnt like it at all the location is in the middle of the city so you need transportation taxi .the only thing u can go walking is the hassan ll mosque and a one shopping area two blocks back from hotel (15min walking). Plus was expensive and no breakfast and... More 

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Barcelo-Maroc, Manager at Barcelo Casablanca Hotel, responded to this review

Dear fatmashahbour, First of all we would like to thank you for having chosen our Hotel Barceló Casablanca for your stay in the city and for the time you devoted to give us some feedback about your experience. According to your comments, I kindly inform you that I have taken them into account in order to carry out further improvements... More 

Dubai
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed June 9, 2015

The lady at the reception was that much lazy to explain about the address I asked, they did not know what is adaptor for mobile charger . The corridor was smelly and old, the room was with old furniture & the worst part was the bathroom with all black dirts from years . I asked to change my room ,... More 

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Barcelo-Maroc, Manager at Barcelo Casablanca Hotel, responded to this review

Dear TulipDXB, First of all we would like to thank you for having chosen our Hotel Barceló Casablanca for your stay in the city and for the time you devoted to give us some feedback about your experience. Regarding your comments, I kindly inform you that I have already taken the corresponding measures in order to carry out further improvements... More 

Kensington, MD
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed June 2, 2015

Stayed in this hotel as a part of a packaged tour. If I had a choice of switching hotels I would have gladly but I was unfortunately stuck in an unideal location with a front desk staff that was usually rude and unhelpful (no one really spoke English or made an attempt to understand my broken French/Arabic). The rooms were... More 

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Barcelo-Maroc, Manager at Barcelo Casablanca Hotel, responded to this review

Dear RockyRoadHappySoul, First of all we would like to thank you for having chosen our Hotel Barceló Casablanca for your stay in the city and for the time you devoted to give us some feedback about your experience. According to your comments about the staff and the room, I kindly inform you that I have taken into account your review... More 

Marrakech-Tensift-El Haouz Region, Morocco
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 1, 2015

1020 Dr weekend rate including breakfast, wi-fi, fridge, phone etc (Claim s to be 5 star but I would suggest 4 if things worked) STAFF - very helpful front desk and staff generally. They helped with taxi's, a guide, and we're generally very accomodating (it helps if you speak the local language) LOCATION - good - 20 minute walk to... More 

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Barcelo-Maroc, Manager at Barcelo Casablanca Hotel, responded to this review

Dear Aussie A, First of all we would like to thank you for having chosen our Hotel Barceló Casablanca for your stay in the city and for the time you devoted to give us some feedback about your experience. I am happy to know that your stay has been generally pleasant. However, according to your comments about the TV control,... More 

Casablanca
1 review
3 of 5 stars Reviewed May 24, 2015

The hotel was nice enough; located well and the staff was pleasant. However, there was a lack of deferred maintenance. My room's bath tub and sink drains were very slow draining. And sometimes, the elevator doors would not open on your floor, so you would get to ride the elevator up and down a couple of times before you get... More 

Review collected in partnership with Barceló Hotels & Resorts

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Barcelo-Maroc, Manager at Barcelo Casablanca Hotel, responded to this review

Dear ronaldf366, First of all we would like to thank you for having chosen our Hotel Barceló Casablanca for your stay in the city and for the time you devoted to give us some feedback about your experience. According to your comments about the maintenance and the elevator, I kindly inform you that I have already taken de measures in... More 

San Diego, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 12, 2015

if possible avoid it and book another: not worth $150. torn blinds: impossible fully block street lights. 2 large cracks over windows. 20 minutes long check-in process. not enough local currency to change at front desk. poor windows insulation: strong constant noise from major street (using horn is allowed). room door is thin: we hear all noise from corridor. weak... More 

Was this review helpful? Yes 1
Barcelo-Maroc, Manager at Barcelo Casablanca Hotel, responded to this review

Dear ahtoxa1, First of all we would like to thank you for having chosen our Hotel Barceló Casablanca for your stay in the city and for the time you devoted to give us some feedback about your experience. According to your comments, I kindly inform you that I will take them into account in order to carry out further improvements... More 

Canton of Bern, Switzerland
1 review
5 of 5 stars Reviewed May 9, 2015

I mainly chose this hotel for its location and for being a well known Spanish chain, and after 2 days staying there I can say that it's probably one of the best options in Casablanca. Excellent service, spacious and confortable rooms and high quality restoration service, not only the menu but breakfast buffet too, plentiful and delicious. Without a doubt... More 

Was this review helpful? Yes
Barcelo-Maroc, Manager at Barcelo Casablanca Hotel, responded to this review

Dear Solhj F, First of all we would like to thank you for having chosen our Hotel Barceló Casablanca for your stay in the city and for the time you devoted to give us some feedback about your experience. We are happy to know that your stay in Barceló Casablanca has been pleasant, since all of our efforts are focused... More 

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