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Hotel Des Arts Suites & Spa

1120 Jack Beach | Dar Bouazza, Casablanca 20000, Morocco
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Best prices for: 1 room 1 guest
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Hotel Des Arts Suites & Spa
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Hotel Des Arts Suites & Spa
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60 reviews from our community

Traveler rating
    5
    16
    7
    10
    22
See reviews for
11
26
2
5
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Ilford, United Kingdom
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed January 10, 2015

This hotel should close down, as simple as this. Absolutely terrible, shambolic and total rip-off. They advertise as 5 stars, they are not worth 3 stars. Front desk staff was imcompetent, restaurant did not have half of the menu for dinner, breakfast was just a total waste of time. I would seriously ask people to avoid this hotel, much better... More 

Was this review helpful? Yes 1
Cambridge, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed January 1, 2014

Hotel was filthy, restaurant out of a third of the menu items, with dishes turning out incorrect, staff apathetic, lazy and not customer focused. Definitely not worth it - by far the worst place in Morocco. Sly attempts to over charge - watch out. Best advice? AVOID!

Was this review helpful? Yes 2

Travelers are raving about these Casablanca hotels

Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 6, 2013 via mobile

We arrived on the 3rd evening, the location was absolutely horrendous, 25 kms outside Casablanca. We spent £150 in taxis just in 2 days...From the airport to the hotel it takes you 1 hour by car. It's a 5 star hotel, that in my opinion isn't more than 3 in Europe, no cash machine at all, the nearest it was... More 

Was this review helpful? Yes 3
Casablanca, Morocco
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 2, 2012

Our family stayed here one night and will not return. Check in was messed up and took a very long time. The extra beds were put in the room, but I think they threw them in - we rearranged the furniture so that you could actually walk in the room. At 10 pm, the noise level became unbearable and went... More 

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Boston USA
1 review
1 of 5 stars Reviewed November 17, 2009

Golden tulip has a beautiful name but doesn't live up to its website listed services and its claim to fame... Promise on paper but not in reality... Should be stripped of its stars... Too expensive for the services and quality of the hotel...

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London
1 review
1 of 5 stars Reviewed May 21, 2009

This is not a 5 star affair. The room we were given initially stank of drains and the second room had mould all over the bathroom ceiling and the bedroom was not clean in the less obvious places (under the bed, corners, etc.). You can see the sea but cannot not get to the beach from this hotel, and in... More 

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Madrid
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 15, 2009

This hotel has 5 stars, but the part of the hotel where we stayed is at the most 2 stars according to Morocco-standards. 5 stars are pretty ridiculous and I don’t understand how they can cheat the people like this. Our apartment had no heater (we haven’t been there in winter) and no aircon. It was pretty cold…. We paid... More 

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Al-Jish
1 review
3 of 5 stars Reviewed May 27, 2008

The decor is very funky in very interesting colors and the designs are unique and pleasing to the eyes. The statues are interesting and there are gorgeous flowers outside. As you go up the stairs, the lights turn on their own. Very nice. Even the rooms' ceilings are interesting to look at, as is everything else. The beds in the... More 

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netherlands
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 18, 2008

After a week searching for the adresses of our riads in the various cities of Morocco, this hotel was quite a relief. Easy to find, beautiful design, excellent food. We were very happy to stay here on our last night before flying back. the room was wonderful. Great service. Good value for money.

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Vienna
1 review
2 of 5 stars Reviewed December 30, 2007

We arrived at night after a long and exhausting trip and a very long and expensive taxi ride from the airport (about 500dirham). It took the guy at the door very long to realize that it would be a good idea to carry the girl's suitcases at least to the hall. After checking in the same guy went ahead, with... More 

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