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Kenzi Basma

Avenue Moulay Hassan 1er, Casablanca 22000, Morocco
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1 room 1 adult
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189 Reviews from our TripAdvisor Community

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Bucharest, Romania
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Newly refurbished so the overall rating is not accurate at the moment. It is a decent 4 star hotel, very clean, good location, it has spacious rooms with restful colors, good mattresses, balconies (some with a decent view) and there is something about that elevators, they seem to be always at the right floor. They offer hairdryer only in some... More 

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Thank Axy_AR
Casablanca, Morocco
Level Contributor
266 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
3 of 5 stars Reviewed November 1, 2015

I had wondered why I could no longer book my favourite Casablanca hotel via booking sites and this is why. I popped into the hotel and there is major work going on. Window frames are being replaced, balconies remodelled, bathrooms upgraded. The person I spoke to could not tell me when the work would be finished. I loved this fading... More 

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Thank mishmishapricot
Casablanca, Morocco
Level Contributor
266 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 stars Reviewed May 9, 2015

You can get a double room here for £38 a night on occasion through hotels.com. For that, you get friendly staff. Old fashioned surroundings. Clean but sometimes stained carpets, yes OK, but I don't mind stains at this price. A really comfortable bed. Immaculately clean sheets and towels. En suite clean loo and bath/shower. TV with a choice of 15... More 

Helpful?
Thank mishmishapricot
Brisbane, Australia
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 2, 2015

Great hotel, big rooms, plenty of hot water and comfortable beds. The location is great, a short walk to many attractions and easy access to the tram. At the time of our visit the building looked a little "worn", however it was very clean and the staff were all helpful. There is a beaut chocolate shop on the next corner!

Helpful?
Thank Pat M
1 review
1 of 5 stars Reviewed April 30, 2015 via mobile

After booking with the travel agency, they made us pay again 50$ for tax. The receptionist was so rude not professional at all. There was repairs or something but the noise did not make us sleep at all for three days!!! Rooms are dark and needs more light and there was a problem with the fridge door. Needs renovation but... More 

Helpful?
Thank Nourhane M

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Johannesburg, South Africa
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed November 16, 2014

We were booked in this hotel for 2 nights in April 2013. Although we booked months ahead, they we fully booked at our arrival and we had to go to another hotel. We felt that was unnecessary. The second night we slept at the Kenzi Hotel and could not believed how unpleasant and very,very rude the staff at reception was!!!... More 

Helpful?
Thank 21091959
Cairo
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed November 6, 2014 via mobile

I have a business trip to Casablanca and our organization booked this hotel for us for seven nights. so before traveling I decided to log to tripadvisor to read the reviews. Actually I felt so worry from what I read and I was traveling sad but when I arrived to the hotel it was different from what I read. The... More 

Helpful?
1 Thank Elham K
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed October 3, 2014 via mobile

Hotel rooms are dark, only 3 lamps with low wattage There is a mosquito in our room Maybe the room is clean for their standard Breakfast has very limited choices Staff are nice but I feel some of their gestures are not polite (house keeping) or maybe bec they don't speak English? The surroundings of the hotel are not clean,... More 

Helpful?
Thank Jen M
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
2 of 5 stars Reviewed October 1, 2014 via mobile

Nicely appointed room Restaurant good Location good Poor maintenance. Door to terrace jammed Very rude staff on reception. Poor level or service Terrible wifi Carpets and seating smelt heavily of old smoking Stains everywhere Poor level of cleaning Avoid. Value for money poor. Travel agent said included breakfast. Hotel reneged on deal Better alternatives elsewhere Overpriced

Helpful?
Thank UKbusinesstravellers
Tallinn, Estonia
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed September 29, 2014

We had a junior suite on the 8th floor. If suite looks so tearful, what to expect from standard rooms? Hotel is very tired and needs refreshing. Furniture is from the middle of last century, the coffee table was broken. Safe box had not key. Choice of breakfast very poor, mini-bar too expensive... In bathroom was only one bathrobe, I... More 

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Thank tiiterr
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