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All 67 Casablanca hotels

Kenzi Basma

4.0 of 5 Hotel   |   35, Avenue Moulay Hassa 1er, Casablanca 20 000, Morocco
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Kenzi Basma
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Ranked #45 of 67 Hotels in Casablanca
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151 reviews from our community

Traveler rating
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    59
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Senior Contributor
24 reviews 24 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Hotel rooms are dark, only 3 lamps with low wattage There is a mosquito in our room Maybe the room is clean for their standard Breakfast has very limited choices Staff are nice but I feel some of their gestures are not polite (house keeping) or maybe bec they don't speak English? The surroundings of the hotel are not clean,... More

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Senior Contributor
42 reviews 42 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Nicely appointed room Restaurant good Location good Poor maintenance. Door to terrace jammed Very rude staff on reception. Poor level or service Terrible wifi Carpets and seating smelt heavily of old smoking Stains everywhere Poor level of cleaning Avoid. Value for money poor. Travel agent said included breakfast. Hotel reneged on deal Better alternatives elsewhere Overpriced

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Tallinn, Estonia
Contributor
13 reviews 13 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had a junior suite on the 8th floor. If suite looks so tearful, what to expect from standard rooms? Hotel is very tired and needs refreshing. Furniture is from the middle of last century, the coffee table was broken. Safe box had not key. Choice of breakfast very poor, mini-bar too expensive... In bathroom was only one bathrobe, I... More

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Coventry, England, United Kingdom
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The trip started off badly. No shuttle to and from the airport. The reception staff were surly. My phone did not work, air conditioner could only be turned on by standing on a chair. Beds were comfortable at least. Could not get wi-fi to work in the room and staff were not helpful. Breakfast was very poor. Had money stolen... More

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Orlando, Florida
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed September 13, 2014

I booked two rooms but they gave me a suite.. upstairs downstairs. I thought some of the things were worn but the room was a very interesting one with moroccan furnishings. I also liked the downstairs reception but the location itself is a really good one and within walking distance to so many things. I think for a family this... More

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Naples, Italy
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 26, 2014

Every time I m in Casablanca I give me the luxury to stay in Kenzi Basma Hotel, a very good hotel by any point of view. The staff is very polite and speak any language and rooms are large and comphortable. Some room have an extraordinary view on Hassan II Mosque and the old medina. Rooms are large and has... More

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Singapore
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed June 7, 2014

Shortly after we went to our room and the male staff just left, someone was unlocking the door from outside. It was a housekeeping lady who speaks no English. I wondered why she couldn't knock on the door. We have no clue what she was talking about with the hand gestures. She left and came back again with 2 shampoo... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 20, 2014

The worst hotel ever! I had to sacrifice my 4 nights unrefundable fees AND immediately leave this place People are very rude, place is not clean and very old, noisy, smells horrible Lobby is very noisy and smell of smoke is horrible Everthing is just TERRIBLE

Was this review helpful? Yes 1
Liege, Belgium
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 1, 2014

I stayed here for 2 nights during a business trip to casablanca! It may seem nice as it is in the city center, but the traffic is a real nightmare!! I even had to leave my taxi to grab the tram to be on time! The staff is helpful, the breakfast really average and there was no wifi in my... More

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El Jadida, Morocco
Top Contributor
421 reviews 421 reviews
37 hotel reviews
195 helpful votes 195 helpful votes
5 of 5 stars Reviewed February 20, 2014

I stayed here last night again on one of my regular trips to Casablanca. As always, reception was a breeze, they even filled in the forms for us - all we had to do was sign. The terms of our deal were explained to us politely, that we had the room and WiFi, but no free breakfast. Our 7th floor... More

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Additional Information about Kenzi Basma

Address: 35, Avenue Moulay Hassa 1er, Casablanca 20 000, Morocco
Location: Morocco > Grand Casablanca Region > Casablanca
Price Range (Based on Average Rates): $
Hotel Class:4 star — Kenzi Basma 4*
Number of rooms: 113
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Also Known As:
Kenzi Basma Hotel Casablanca
Kenzi Basma Casablanca

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