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All 68 Casablanca hotels

Hyatt Regency Casablanca

5.0 of 5 Hotel   |   Place des Nations Unies, Casablanca 20000 , Morocco
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Hyatt Regency Casablanca
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80%
Ranked #3 of 68 hotels in Casablanca
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 days ago
Doug H Bristol, United Kingdom
  • Reviews (333)
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333 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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English first
Bristol, United Kingdom
Contributor
18 reviews 18 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Hyatt Regency Casablanca is a good quality business hotel. Service is always impeccable with the staff being friendly and helpful. Breakfast is good (apart from the dodgy toaster!) and the on-site Moroccan restaurant is very good in the evenings. I go monthly and find the on-site French restaurant to be a bit hit and miss. This isn't a problem... More

Was this review helpful? Yes
HRC20000, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Greetings from the Hyatt Regency Casablanca! First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I'm very glad to learn that you enjoyed your stay with us as it is the goal of every member of the hotel's staff to welcome our guests with the high quality... More

Caracas, Venezuela
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We enjoyed our stay. The rooms are fairly large and quiet, despite being located on a busy street. There is wifi in the rooms - although it does randomly disconnect so you need to re- sign in. Bathrooms are large with a big shower with good water pressure. The tile floors can get slippery and there are no grab bars... More

Was this review helpful? Yes 1
HRC20000, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Greetings from the Hyatt Regency Casablanca! First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I'm very glad to learn that your enjoyed your stay with us as it is the goal of every member of the hotel's staff to welcome our guests with the high quality... More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

One of the older chain hotels in Casablanca. Excellent property. Comfortable bedrooms. Outstanding service. One bad feature...all parts of the hotel are smoker-friendly. Yes, you can smoke anywhere in the hotel including the lobby, bar, restaurants...everywhere. Wouldn't bring my kids here. I'd give the hotel 5 stars if it wasn't for this policy. I smoke too but hate sitting in... More

Was this review helpful? Yes
HRC20000, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Greetings from the Hyatt Regency Casablanca! First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I'm very glad to learn that you appreciated the quality of our services and hope to welcome you back at the Hyatt Regency as soon as your travel plan brings you to... More

Philadelphia, PA
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

When I checked in, I was really skeptical, as the front desk staff were not very friendly. I arrived late, and when I got to my room, I was desperate to brush my teeth and go to bed. I wanted to use bottled water to brush my teeth, but put my mini bar was locked. When I called downstairs, they... More

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HRC20000, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Greetings from the Hyatt Regency Casablanca! First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I was really very disappointed to learn the inconveniences that you have encountered and would like to extend you my most sincere apologies. Please rest assured that I have investigated your points... More

Atlanta, GA
Top Contributor
55 reviews 55 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

If you stay on the club level and plan to visit the club room in the evening, make sure you arrive early. The first night food and beverage was replenished; however, on the second night nothing was replenished. For those of us arriving midway through the evening there was little left. The fitness center is way in the back of... More

Was this review helpful? Yes
HRC20000, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Greetings from the Hyatt Regency Casablanca! First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I was really very disappointed to learn the inconveniences that you have encountered and would like to extend you my most sincere apologies. Please rest assured that I have investigated your points... More

Zurich, Switzerland
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If i can sum it to few lines, then i will say that the service in Hyatt Casablanca is extremely friendly, especially in the Business Club and SPA. The breakfast in the club was great, the team is helping you in any task i had, such as business meeting room in the club, beverages, coffee tea and snacks, business services... More

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 2
HRC20000, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Greetings from the Hyatt Regency Casablanca! First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I'm very glad to learn that you appreciated the quality of our services and hope to welcome you back at the Hyatt Regency as soon as your travel plan brings you to... More

Dubai, United Arab Emirates
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

In general the hotel is fine, little pricy outlet. The staff are helpful but below the five stars standards. The issue is about hotel Spa which really need complete renovation in all aspect. The location is very fine for people walk in for business purposes.

Was this review helpful? Yes 2
HRC20000, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Greetings from the Hyatt Regency Casablanca! First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I have well noted your remark regarding our Fitness Center and would like to inform you that we are actually planning refurbishments works in this area in order to be at the... More

Bracknell, United Kingdom
Contributor
17 reviews 17 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 2, 2014

Second year running staying at this hotel, nice clean hotel in good location to the medina and port.We stayed in the suites which are at the top end of the accommodation, so all facilities are going to be excellent. As it was a working trip i did not have the luxury to use as a normal holiday hotel, but that... More

Was this review helpful? Yes 3
HRC20000, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Greetings from the Hyatt Regency Casablanca! First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I'm very glad to learn that you appreciated the quality of our services and hope to welcome you back at the Hyatt Regency as soon as your travel plan brings you to... More

Renton, WA
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 27, 2014

Although there are a few more alternatives such as Sofitel and Sheraton, Hyatt is the better choice in Casablanca. It is located next to Old Medina and in a rather poor section of the city. I have to say it is quite expensive and VERY expensive in Moroccan standards. However, if you will be in Casablanca for business get a... More

Was this review helpful? Yes 5
HRC20000, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Greetings from the Hyatt Regency Casablanca! First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I'm very glad to learn that you appreciated the quality of our services and hope to welcome you back at the Hyatt Regency as soon as your travel plan brings you to... More

Riffa, Bahrain
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 26, 2014

I stayed in Hyatt Regency Casablanca for three nights. The location of the hotel is very good. It's actually the most strategic place for a hotel in Casablanca. The location will provide you with access to Tramway, the Old City, Hassan the 2nd Mosque and basically everything is close to you. On the other hand comes the quality of service.... More

Was this review helpful? Yes
HRC20000, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Greetings from the Hyatt Regency Casablanca! First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I'm very glad to learn that you enjoyed your last stay with us as it's the goal of every member of the hotel to welcome our guests with the high level of... More

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Additional Information about Hyatt Regency Casablanca

Also Known As:
Hyatt Regency Casablanca Hotel Casablanca
Hyatt Regency Casablanca Hotel
Casablanca Hyatt Regency
Hyatt Casablanca
Casablanca Hyatt
Address: Place des Nations Unies, Casablanca 20000 , Morocco
Phone Number:
Location: Morocco > Grand Casablanca Region > Casablanca
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Casablanca
#3 Luxury Hotel in Casablanca
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hyatt Regency Casablanca 5*
Official Description (provided by the hotel):
Modern 11-story Hotel in city center, overlooking harbor & Old City. ... more   less 
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Casablanca #3 Luxury Hotel in Casablanca
Hotel Class
Official Description (provided by the hotel)
Modern 11-story Hotel in city center, overlooking harbor & Old City. ... more   less 
Number of rooms
255

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