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Hyatt Regency Casablanca

Certificate of Excellence
5.0 of 5
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Place des Nations Unies, Casablanca 20000 , Morocco
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Hyatt Regency Casablanca
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Ranked #3 of 68 Hotels in Casablanca
Certificate of Excellence
A recent review
3 of 5 stars reviewed yesterday
DominicParamore San Francisco, California
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511 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco, California
Top Contributor
77 reviews 77 reviews
23 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed yesterday NEW

Cannot say anything bad about the hotel at all as the staff and good were all good. But it is a big western style hotel which could have been located in New York, San Francisco or Chicago for that matter. Our room was HUGE, but very expensive especially considering the exchange rate. Food was solid, but again there was no... More 

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HRC20000, Directeur général at Hyatt Regency Casablanca, responded to this review

Dear Mr. Dominic, Greetings from the Hyatt Regency Casablanca! First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I'm very glad to learn that your enjoyed your stay with us as it is the goal of every member of the hotel's staff to welcome our guests with the high... More 

Reutlingen, Germany
1 review
4 of 5 stars Reviewed 3 days ago NEW

Nice Hotel, Clean with friendly stuff. But some smell in my bathroom coming from the shower area. At level 11 there was a always background noise, probably caused by general air conditioning or similar.

Review collected in partnership with Hyatt Hotels

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HRC20000, Directeur général at Hyatt Regency Casablanca, responded to this review

Dear Mr. Andreas, Greetings from the Hyatt Regency Casablanca! First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I'm very glad to learn that your enjoyed your stay with us as it is the goal of every member of the hotel's staff to welcome our guests with the high... More 

Fort Lauderdale, Florida
Contributor
17 reviews 17 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I had a lay over in Cassablanca and am so thankful that I selected the Hyatt I continue to be amazed at the high quality customer service I received in Morocco and especially at the exceptional service at this Hyatt Regency -- their American counterparts would benefit from studying this level of service In particular I want to point out... More 

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HRC20000, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Mr. Erick, Greetings from the Hyatt Regency Casablanca! First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I'm very glad to learn that your enjoyed your stay with us as it is the goal of every member of the hotel's staff to welcome our guests with the high... More 

Philippines
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived in Morocco via Casablanca and my SO picked Hyatt as our first accommodation during our 11-day holiday. Hyatt Regency is a good place to stay after a 24-hour long travel time from the Philippines. The check-in process was smooth and hassle free. The staff who handled our check in was very warm and friendly, and very professional, too.... More 

Was this review helpful? Yes 1
HRC20000, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Ms. Kristhea, Greetings from the Hyatt Regency Casablanca! First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I'm very glad to learn that your enjoyed your stay with us as it is the goal of every member of the hotel's staff to welcome our guests with the high... More 

Dubai, United Arab Emirates
Top Contributor
73 reviews 73 reviews
37 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed here for 4 nights on a business trip. The exterior of the hotel is old. The personnel was very kind, the check-in process was fast. The lobby is quite dark, furnished with heavy wood and dark colors. The room was spacious and well furnished. One thing strange to me is that the toilet seat is a an... More 

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HRC20000, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Greetings from the Hyatt Regency Casablanca! First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I'm very glad to learn that your enjoyed your stay with us as it is the goal of every member of the hotel's staff to welcome our guests with the high level... More 

atlanta
Senior Contributor
45 reviews 45 reviews
38 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I spent one night in a huge suite at this business hotel. The rooms had wonderful views of the city, the mosque and the sea. They were very quiet and comfortable, with a nice bathroom - separate tub and shower, a separate guest restroom, and excellent WiFi. The service was very good and professional. The bar was... More 

Was this review helpful? Yes 1
HRC20000, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Greetings from the Hyatt Regency Casablanca! First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I'm very glad to learn that your enjoyed your stay with us as it is the goal of every member of the hotel's staff to welcome our guests with the high level... More 

Miami, Florida
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Hyatt Regency Casablanca about two weeks ago and everything was perfect ! The staff were very caring and attentive and the food was delicious. It is ideally located next to the Old Medina and a short distance from the Hassan II Mosque which is beautiful. Great service overall!

Was this review helpful? Yes 1
HRC20000, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Ms. Elaine, Greetings from the Hyatt Regency Casablanca! First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I'm very glad to learn that your enjoyed your stay with us as it is the goal of every member of the hotel's staff to welcome our guests with the high... More 

Malta
Contributor
19 reviews 19 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was booked at Hyatt Regency Casablanca for almost 2 weeks on a business trip. Had no idea what I was going to find but have to say I was no less than impressed. From the moment you step into the lobby to the second you walk out, this Hotel exudes a sense of warm yet professional aplomb which is... More 

Was this review helpful? Yes 1
HRC20000, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Greetings from the Hyatt Regency Casablanca! First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I'm very glad to learn that your enjoyed your stay with us as it is the goal of every member of the hotel's staff to welcome our guests with the high level... More 

Cairo, Egypt
1 review
4 of 5 stars Reviewed 3 weeks ago

Staff are very welcoming and supportive, reception team was super, special thanks to Zahra, Imane, Fatama, they were very cooperated. also Falah, and Mostafa from banquet team they're amazing. meeting rooms are very huge. location is good.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
HRC20000, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Greetings from the Hyatt Regency Casablanca! First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I'm very glad to learn that your enjoyed your stay with us as it is the goal of every member of the hotel's staff to welcome our guests with the high level... More 

Stockholm, Sweden
Top Contributor
192 reviews 192 reviews
181 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is in a quite good location, just in the middle between the shopping district and the old medina. It is possible to reach the sea in around 20 minutes walk and the big mosque as well. The rooms are modern and with good furniture, even if the light system is not so functional and one can select only... More 

Was this review helpful? Yes
HRC20000, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Greetings from the Hyatt Regency Casablanca! First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I'm very glad to learn that your enjoyed your stay with us as it is the goal of every member of the hotel's staff to welcome our guests with the high level... More 

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