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Hyatt Regency Casablanca

Certificate of Excellence
5.0 of 5
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Place des Nations Unies, Casablanca 20000 , Morocco
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Hyatt Regency Casablanca
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Ranked #3 of 69 Hotels in Casablanca
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
james p Petaluma, California
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543 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Petaluma, California
Level Contributor
81 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I had some free nights and points so I used them at this hotel. It was unexpectedly good. I had a nice room facing the old medina. The wi-fi, A/C, bathroom, towels, bed and pillows, phone, and free water were great. A Nespresso machine was provided. The restaurant, bar, mini-bar are outrageously over-priced. A cafe is $5 (50 dirhams). When... More 

Was this review helpful? Yes
HRC20000, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Greetings from the Hyatt Regency Casablanca! First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I was very disappointed to learn the inconveniences that you have encountered during your last visit and would like to present you my very sincere apologies. Please rest assured that I have... More 

Ankara, Turkey
Level Contributor
14 reviews
10 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Hyatt Regency Casablanca is located on a very central location in the city. Especially for the short business trips quite convenient. Hotels are comfortable and clean. The restaurants are fantastic. The Moroccon foods at the hotels were perfect. Staff is helpful and well trained. It was a nice stay experience during a business trip.

Was this review helpful? Yes
HRC20000, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Greetings from the Hyatt Regency Casablanca! First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I'm very glad to learn that your enjoyed your stay with us as it is the goal of every member of the hotel's staff to welcome our guests with the high level... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

Had the greatest time at this hotel.if you are looking for luxury and great staff this is the one for you. Had a little unlucky incident but the way it was treated by the managers and the director was greaaaat,professionally handled as expected from a five star and more.you do feel appreciated as a guest and that they want you... More 

Was this review helpful? Yes 2
HRC20000, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Mrs. Mouna, Greetings from the Hyatt Regency Casablanca! First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I'm very glad to learn that your enjoyed your stay with us as it is the goal of every member of the hotel's staff to welcome our guests with the high... More 

Faringdon, United Kingdom
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

As a chain it met expectations nicely. The room was a good size and comfy. The staff were very helpful especially with arrangements connected to the conference. It is in a great location for exploring parts of the city.

Was this review helpful? Yes 1
HRC20000, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Greetings from the Hyatt Regency Casablanca! First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I'm very glad to learn that your enjoyed your stay with us as it is the goal of every member of the hotel's staff to welcome our guests with the high level... More 

Vancouver, Canada
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

Hotel exceeded my expectations.Very helpful mgmt staff after a long journey getting myself acquainted with what the hotel had to offer.The room was up to Hyatt standards with all the required bells and whistles. There beds are the most comfortable beds that I have slept on. Great outdoor pool area to relax and have a dip after a long walk... More 

Was this review helpful? Yes
HRC20000, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Greetings from the Hyatt Regency Casablanca! First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I'm very glad to learn that your enjoyed your stay with us as it is the goal of every member of the hotel's staff to welcome our guests with the high level... More 

Columbia, SC
Level Contributor
74 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Hyatt in Casablanca has a top notch staff - front desk, Regency Club, pool, all around. I was there on business during Ramadan and can tell you that this hotel works hard to make you feel comfortable. The Executive Suites are large and the Regency Club here is definitely worth the upgrade during Ramadan as most food establishments are... More 

Was this review helpful? Yes 1
HRC20000, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Greetings from the Hyatt Regency Casablanca! First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I'm very glad to learn that your enjoyed your stay with us as it is the goal of every member of the hotel's staff to welcome our guests with the high level... More 

Dubai, United Arab Emirates
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was on 2 weeks trip to Casablanca for work and was really confused between Hyatt and other 5 star hotels...Hyatt being oldest and most established won! Upon checking in, the Manager (Houda) personally greeted and welcomed and the reception staff were also very welcoming, i requested for the mosque and port view but was given the city view, it... More 

Was this review helpful? Yes 1
HRC20000, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Greetings from the Hyatt Regency Casablanca! First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I'm very glad to learn that your enjoyed your stay with us as it is the goal of every member of the hotel's staff to welcome our guests with the high level... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed at the Hyatt Regency for one night before going to Marrakech. Saida (Team Leader Front Office) helped us with the check-in process and immediately upgraded our room to one in the 10th floor with an amazing view of the Mosque and the sea! She also made some excellent suggestions for our trip to Marrakech that... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
HRC20000, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Greetings from the Hyatt Regency Casablanca! First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I'm very glad to learn that your enjoyed your stay with us as it is the goal of every member of the hotel's staff to welcome our guests with the high level... More 

Dallas, Texas
Level Contributor
166 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Life is about persectives. Putting them in place properly. Withthat being said, this is one of the best in this part of the world. Don't arrive expecting a US standard becasue no such thing exists here. BUT..darn close. The hotel is across the street from arguably is one of the best souk experinces in the world. The staff are as... More 

Was this review helpful? Yes
HRC20000, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Greetings from the Hyatt Regency Casablanca! First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I'm very glad to learn that your enjoyed your stay with us as it is the goal of every member of the hotel's staff to welcome our guests with the high level... More 

Casablana, Morocco
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The Casablanca Hyatt Regency provided superb accommodation and comfort. I originally stayed there for a conference but following travel around Morocco returned for a personal stay. The rooms, service and food were outstanding. On my own I prefer to avoid hotels as large as the CHR but thoroughly enjoyed staying at this expansive hotel.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
HRC20000, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Greetings from the Hyatt Regency Casablanca! First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I'm very glad to learn that your enjoyed your stay with us as it is the goal of every member of the hotel's staff to welcome our guests with the high level... More 

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