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Hyatt Regency Casablanca

Certificate of Excellence
4.5 of 5
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Place des Nations Unies, Casablanca 20000 , Morocco
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1 room 1 guest
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Hyatt Regency Casablanca
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562 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Luxembourg City, Luxembourg
Level Contributor
294 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed 1 week ago

Located in the pure center you cannot find a better place. The room are sizeable but a little outdated. The bar is a good place for business meetings. The restaurant is expensive when you have so much choice in the city.

Was this review helpful? Yes
HRC20000, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest Greetings from the Hyatt Regency Casablanca! First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I'm very glad to learn that your enjoyed your stay with us as it is the goal of every member of the hotel's staff to welcome our guests with the high level... More 

new york
Level Contributor
31 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently completed a 3 night stay at this Hyatt property in the center of the city, location was unbeatable, and the staff and service were extremely gracious. The room, as requested, had a view of the Hassan II Mosque and the sea, was was spectacular and I was offered an early check in. Oddly, there was no storage or drawers... More 

Was this review helpful? Yes
HRC20000, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest Greetings from the Hyatt Regency Casablanca! First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I'm very glad to learn that your enjoyed your stay with us as it is the goal of every member of the hotel's staff to welcome our guests with the high level... More 

1 review
2 of 5 stars Reviewed 2 weeks ago

I'm a Hyatt member and definitely don't recommend Hyatt Casablanca. The staff are ok but the hotel is really old and definitely need to be renovate. The rooms are not clean either. However they have a good restaurant at least.

Was this review helpful? Yes
HRC20000, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Greetings from the Hyatt Regency Casablanca! First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I was very disappointed to learn the inconveniences that you have encountered during your last visit and would like to present you my very sincere apologies. Please rest assured that I have... More 

Greater Sydney, Australia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Hyatt Regency Casablanca is a beautiful Hotel with beautiful rooms. The rooms however, depending on which level you are on my not have a nice view (as ours didn't - overlooking the top of the lobby as we were on level 2). The food is reasonable, the staff are in general pleasant, but NOT extremely warm with the greeting.... More 

Was this review helpful? Yes
HRC20000, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest Greetings from the Hyatt Regency Casablanca! First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I'm very glad to learn that your enjoyed your stay with us as it is the goal of every member of the hotel's staff to welcome our guests with the high level... More 

Lima, Lima, Peru
Level Contributor
44 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a nice, comfortable and conveniently located hotel that my fiancé and I enjoyed staying at for two nights in early August 2015. The hotel is right across the street from the medina of Casablanca and a short taxi to the famous Hassan II mosque as well as to Rick's Cafe. While the food may be a little pricey,... More 

Was this review helpful? Yes 1
HRC20000, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest Greetings from the Hyatt Regency Casablanca! First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I'm very glad to learn that your enjoyed your stay with us as it is the goal of every member of the hotel's staff to welcome our guests with the high level... More 

New York City, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

The staff were extremely helpful and immediately attended to our every need. We were at first disappointed that the hotel's Moroccan restaurant was under renovation but the traditional buffet offered was outstanding and an excellent introduction to the wide range of Moroccan foods. It obviously is a favorite of locals and we enjoyed it enough to understand why. Breakfast and... More 

Was this review helpful? Yes
HRC20000, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Greetings from the Hyatt Regency Casablanca! First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I'm very glad to learn that your enjoyed your stay with us as it is the goal of every member of the hotel's staff to welcome our guests with the high level... More 

Rustington, United Kingdom
Level Contributor
59 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed for two nights whilst on business, I spend roughly 200 nights a year in hotels and have become pretty tolerant in regard to expectations. Having experienced Moroccan hospitality many times I was saddened to be at the receiving end of discrimination, being a white British man who travels length and breadth of the globe one expects occasional discomfort in... More 

Was this review helpful? Yes 2
HRC20000, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Greetings from the Hyatt Regency Casablanca! First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I was very disappointed to learn the inconveniences that you have encountered during your last visit and would like to present you my very sincere apologies. Please rest assured that I have... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My friend and I stayed in this hotel as soon as we walked in the staff made us feel home they were super nice we went to a lady I forgot her name she checked us in she was really nice to us we had an issue with our booking she didn't say anything to us made sure that we... More 

Was this review helpful? Yes
HRC20000, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Greetings from the Hyatt Regency Casablanca! First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I'm very glad to learn that your enjoyed your stay with us as it is the goal of every member of the hotel's staff to welcome our guests with the high level... More 

Muscat, Oman
1 review
5 of 5 stars Reviewed July 27, 2015

The staff at this hotel were extremely helpful and with all smiles, the front desk took the initiative to help us make reservations for dinner around Casa. I especially would like to thank Fatma from the front desk for all the help she has done and it would be definitely a place I would stay again as it met the... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
HRC20000, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Mr. Talal, Greetings from the Hyatt Regency Casablanca! First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I'm very glad to learn that your enjoyed your stay with us as it is the goal of every member of the hotel's staff to welcome our guests with the high... More 

Petaluma, California
Level Contributor
93 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed July 26, 2015

I had some free nights and points so I used them at this hotel. It was unexpectedly good. I had a nice room facing the old medina. The wi-fi, A/C, bathroom, towels, bed and pillows, phone, and free water were great. A Nespresso machine was provided. The restaurant, bar, mini-bar are outrageously over-priced. A cafe is $5 (50 dirhams). When... More 

Was this review helpful? Yes
HRC20000, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Greetings from the Hyatt Regency Casablanca! First of all, I would like to thank you for having chosen our hotel for your last stay in Casablanca. I was very disappointed to learn the inconveniences that you have encountered during your last visit and would like to present you my very sincere apologies. Please rest assured that I have... More 

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