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All 67 Casablanca hotels

Le Royal Mansour Meridien

5.0 of 5 Hotel   |   27, Avenue de l'Armee Royale, Casablanca 21000, Morocco
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Ranked #10 of 67 Hotels in Casablanca
A recent review
4 of 5 stars Reviewed June 15, 2014
M A London, United Kingdom
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410 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Le Royal Mansour Meridien
See the most recent reviews
London, United Kingdom
Top Contributor
139 reviews 139 reviews
40 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed June 15, 2014

In a great location of casablance, the Royal Mansour is a classic grand hotel but in need of a face lift. The rooms are good but do need a good renovation, the service was very good though... the gym on the top is good but can use some new equipment... All in all we enjoyed the attention and service of... More

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Said-Mahrous, Guest Services Manager at Le Royal Mansour Meridien, responded to this review

Dear Valued Guest, Thank you for sharing your comments regarding your stay with family at Le Royal Mansour Meridien back in August 2013. Needless to say we were thrilled that you had a memorable stay and that you remember the staff to be particularly as friendly and competent. We will make sure to share your positive feedback with all the... More

Los Angeles, California
Top Contributor
149 reviews 149 reviews
24 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed June 4, 2014

We started our trip here and generally loved the hotel. The lobby is amazing and the staff could not be sweeter. We were not impressed with our first room which was a bit stuffy, musty and was connecting to another room with a very noisy occupant. After complaining about the neighbor who seemed to be speaking on his phone all... More

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Said-Mahrous, Guest Services Manager at Le Royal Mansour Meridien, responded to this review

Dear Lasa88, Thank you very much for choosing Le Royal Mansour Meridien for your visit to Casablanca. I am glad that you chose to stay with us and that you enjoyed different concepts during your trip . Be assured that each team member is reading our guests' feedback every day and your kind words are the best reward for all... More

New York City, New York
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 2, 2014

We visited Casablanca for 2 days and stayed at Le Royal Mansour. Sadly the hotel lobby is the high point of the hotel. Our room that was touted to be a double royal had a terribly musty odor and since we were tired we just accepted it and rested. The next day after a few hours of a hotel arranged,... More

Was this review helpful? Yes 1
Said-Mahrous, Guest Services Manager at Le Royal Mansour Meridien, responded to this review

Dear Imran, Thank you for taking the time to share your recent experience at Le Royal Mansour Meridien Hotel here in Trip Advisor. It is always very sad to read that our guests were so disappointed on their visit. As you know your feedback is extremely important to us and I would like to follow up on your visit and... More

London, United Kingdom
Top Contributor
127 reviews 127 reviews
36 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed May 27, 2014

This must have been stunning when it was first opened with lots of money spent on wood and mosaic panelling in a classic art nouveau style. This grandeur is there to relish in the entrance foyer and public areas. Unfortunately, the rooms just fall short of this illusion of grandeur and are in need of a make over - they... More

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Said-Mahrous, Guest Services Manager at Le Royal Mansour Meridien, responded to this review

Dear Demerciesden, We would like to thank you for writing such a great review about Le Royal Mansour Meridien regarding your stay late May. We are deeply touched to read that it will certainly not be your last stay amongst us. Please know that we will always do our utmost to ensure you have a seamless experience. We are delighted... More

Santa Barbara, California
Top Contributor
85 reviews 85 reviews
22 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed May 26, 2014

I felt that the Meridien was an unpscale hotel. Granted it is a little dated, but the wi-fi works well and there is a US plug on the desk for electricity. I liked the breakfast with a wide variety of choices including an omlett bar. Alitalia had lost my luggage coming in and the concierge went out of his way... More

Was this review helpful? Yes 1
Said-Mahrous, Guest Services Manager at Le Royal Mansour Meridien, responded to this review

Dear Valued Guest, Thank you for taking your valuable time to post your review on tripadvisor and for choosing Le Royal Mansour Meridien for your recent stay. we are glad you had such a great time with us on the first and last day of your Tour! We are also happy that you enjoyed the breakfast choices and the quality... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 26, 2014 via mobile

We actually stayed here on two occasions with the last being our Anniversary. We were given a beautiful suite which definitely exceeded our expectation. This hotel has an amazing lobby which lead to the skylit restaurant and classic English style bar.

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Said-Mahrous, Guest Services Manager at Le Royal Mansour Meridien, responded to this review

Dear William W, We would like to express appreciation for your kind words following your stay with us. It is a real pleasure to know that you found Le Royal Mansour Meridien to be your favorite place to now stay in Casablanca, and, the best location. Your praise on the quality of service is certainly the most important compliment to... More

Top Contributor
156 reviews 156 reviews
49 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed May 26, 2014

Centrally located hotel with comfortable rooms and friendly, helpful staff. It describes itself as a 5 star establishment but it is a little tired and in need of refurbishment, especially the bedrooms. As an SPG hotel you expect a bit more. Food and drink expensive especially breakfast which works out at about £18 per head and is not really worth... More

Was this review helpful? Yes
Said-Mahrous, Guest Services Manager at Le Royal Mansour Meridien, responded to this review

Dear Valued Guest, Thank you for being so thoughtful in giving your appreciation of your time spent with us in early May. We are truly delighted that you appreciated the service, the room comfort, and the Hotel’s location. It is a great pleasure to read that you truly enjoyed your experience with us and that the service met your expectations.... More

Gatineau, Canada
Top Contributor
56 reviews 56 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed May 24, 2014

The hotel is in serious need of refurbishing. The decor is worn out and the staff were not very attentive or polite. In fact, I was quite taken aback by the arrogance of the reception and concierge staff. I had chosen this hotel because it was a Starwood Preferred hotel and in the past have never been disappointed. The lounge... More

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Said-Mahrous, Guest Services Manager at Le Royal Mansour Meridien, responded to this review

Dear Madame, We thank you so much for taking the time to give us your valuable feedback, and we are much honored that you stayed at Le Royal Mansour Meridien. Still, we were deeply sorry to read that your recent experience in our hotel has not been entirely in keeping with your expectations as it was in your past visits,... More

Tehran, Iran
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 18, 2014

Nice experience in The beautiful casablanca , I liked that hotel, located in good area near old medina . friendly members ,very clean rooms, good aircondition and comfort beds but unfortunately the restaurant and meals was not good enough!

Was this review helpful? Yes
Said-Mahrous, Guest Services Manager at Le Royal Mansour Meridien, responded to this review

Dear Valued Guest, Thank you so much for filling out the TripAdvisor review form and giving such a great feedback. We are really happy to hear that you enjoyed your stay at our hotel Le Royal Mansour Méridien and we look forward to welcome you back when you are in Casablanca again. We have also passed your comments to various... More

Bluffton sc
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 14, 2014

The lobby was beautiful and quite Moroccan. Staff was friendly especially, Amine in the restaurant. The rooms however are old, musty and reek of mildew. The rooms are in serious need of a make over. We were very disappointed overall in the hotel and felt the mildew was unhealthy. The bathrooms had visible black mildew in the shower.

Was this review helpful? Yes
Said-Mahrous, Guest Services Manager at Le Royal Mansour Meridien, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write a comment on TripAdvisor. We are pleased that you found our lobby beautiful and quite Moroccan, and the Staff friendly. However it is with great regret we read that your stay was not to your expectations and the conditions of the room assigned for you were as... More

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Additional Information about Le Royal Mansour Meridien

Address: 27, Avenue de l'Armee Royale, Casablanca 21000, Morocco
Location: Morocco > Grand Casablanca Region > Casablanca
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Le Royal Mansour Meridien 5*
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Also Known As:
Le Royal Mansour Meridien Hotel Casablanca
Meridien Le Royal Mansour
Meridien Hotel Casablanca

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