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All 68 Casablanca hotels

Le Royal Mansour Meridien

5.0 of 5 Hotel   |   27, Avenue de l'Armee Royale, Casablanca 21000, Morocco
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Le Royal Mansour Meridien
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63%
Ranked #12 of 68 hotels in Casablanca
A recent review
3 of 5 stars Reviewed February 8, 2014
Petrus Z Phnom Penh, Cambodia
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Le Royal Mansour Meridien
See the most recent reviews
Phnom Penh, Cambodia
Top Contributor
87 reviews 87 reviews
60 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed February 8, 2014

Suprise suprise and suprise, internet not free,only in the lobby for one hour i think. Room very hot. ask the bell man who deliver our suite cases Is there aircondition ,he answer, No aircon. If hot open the window. Well in the summer when it is 50 celsius i wonder who Is going to stay in the 5 !!!! Star... More

Was this review helpful? Yes 1
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 23, 2014

Stayed here with my girlfriend- they had a good rate. The lobby is nice and re-done. Hotel staff is helpful. The room seems old and smelled like smoke. Beds were ok, bathrooms spacy. Shower head was horrible. Not starwood quality I was expecting. Others were having a party in a room across the way which kept me up and smelled... More

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 9, 2014

In December we decided to spend one night at the Le Royal Mansour Meridien in Casablanca, after having spent 5 nights at the Four Seasons in Marrakech. I have never experienced such a disgusting hotel before. It is dirty and in desperate need of refurbishment. We booked a non-smoking room but where initially given a smoking room, which stank of... More

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Said-Mahrous, Guest Services Manager at Le Royal Mansour Meridien, responded to this review

Dear Valued Guest, Thank you for your recent review of our property. I apologize for the unacceptable issues that you've noted, and I can assure you that I will personally look into these matters. If you have the opportunity to contact me at said.mahrous@lemeridien.com, I would appreciate knowing more about these unusual situations. We would also like you to know... More

Clifton, Virginia
Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 7, 2014

Nice hotel with old charm and excellent service Good location within walking distance of major square and souk (local marketplace) and nice service. Only issue was free internet was very slow and unreliable plus only allowed one device so I recommend to order high speed internet.

Was this review helpful? Yes
Said-Mahrous, Guest Services Manager at Le Royal Mansour Meridien, responded to this review

Dear Guest, Thank you so very much for your positive comments following your business stay at Le Royal Mansour Meridien. Thanks again and for highlighting our location as well as the charm of our property and its excellent service. I realize that it takes time to write these reviews, and we really do apprecaite your time and efforts. We took... More

Johannesburg, South Africa
Contributor
18 reviews 18 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 3, 2014

This once opulent hotel is in dire need of a makeover. Paintwork is very jaded and the bathrooms are very dated. Porters are helpful if a little pushy but rest of staff are great. Dining area is very impressive and breakfasts are excellent. Not too far from the seafront. Taxi for 50 Dirham. Area not the best but fairly central.

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Manila, Philippines
Contributor
12 reviews 12 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 29, 2013

We stayed for 2 nights and 3 days in this hotel.Rooms are greatly decorated and has a great view of Hassan II mosque.The king bed is so comfy and linens are awesomely crisp and clean.They even provided extra cozy pillows located in the cabinets.Coat hangers adequately provided too.Robes are so soft,how I wish I could have one...hehehe! I'm totally impressed... More

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Said-Mahrous, Guest Services Manager at Le Royal Mansour Meridien, responded to this review

Dear Haydee711, Thank you for your review following your stay at Le Royal Mansour Meridien. We really appreciate your positive comments. Our staff have been going above and beyond our guests expectations, and we are very proud of each and every one of them. I apologize for the issue that you've noted, and I can assure you that I will... More

Toronto, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 13, 2013

This property is a majestic older property, that most will enjoy. The service is absolutely top notch, with friendly staff offering high calibre service. The food is very good and the location is very central for what I wanted to see. Only concern is the mold smell in the room but you get used to it. Value for money is... More

Was this review helpful? Yes 1
Said-Mahrous, Guest Services Manager at Le Royal Mansour Meridien, responded to this review

Dear Valued Guest, We would like to express our appreciation for your kind words following your stay with us. It is a real pleasure to know that you found Le Royal Mansour Meridien to be your favorite place to now stay in Casablanca, and in your opinion, the best location. Your praise on the quality of service is certainly the... More

Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 13, 2013

The wifi wasn't working all day yesterday, the egg station at breakfast was unmanned when I needed protein, and you really have to fight to get the toilets to flush. Staff are very helpful and polite, view is of a building site and a port, but you're very central here.

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Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 5, 2013

Although this is a Starwood Hotel is had local character and charm. Since it was my first time in Casablanca I relied heavily on the concierge team. They did an excellent job of securing for me a driver to tour the city, restaurant recommendations and train tickets. The area of the hotel seemed quite commercial with little to see or... More

Was this review helpful? Yes 2
Said-Mahrous, Guest Services Manager at Le Royal Mansour Meridien, responded to this review

Dear Guest, Thank you for your positive comments concerning the charm and character of our hotel, as well as the high quality service provided by our concierge team. We have been making efforts to provide a higher level of customer service to our valued guests, and we are thrilled that you found our Bar and restaurants to be convenient and... More

New York
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 20, 2013

This hotel ended up being a bit of an oasis in Casablanca. However, it took a bit to get to this as the first hotel room i was given smelled amazingly damp- I read this in previous reviews- however, didn't truly realize how bad it was until I was in the room (which was perfectly acceptable except for the smell).... More

Was this review helpful? Yes 1
Said-Mahrous, Guest Services Manager at Le Royal Mansour Meridien, responded to this review

Dear Valued Guest, Thank you for taking the time to review us on TripAdvisor, and we are glad you appreciated the service here at Le Royal Mansour Meridien. We apologize for the room odor issues and discomfort you experienced during your stay with us, and we understand how those kind of issues can turn the experience from great to poor.... More

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Additional Information about Le Royal Mansour Meridien

Also Known As:
Le Royal Mansour Meridien Hotel
Le Royal Mansour Meridien Hotel Casablanca
Meridien Le Royal Mansour
Meridien Hotel Casablanca
Address: 27, Avenue de l'Armee Royale, Casablanca 21000, Morocco
Location: Morocco > Grand Casablanca Region > Casablanca
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Casablanca
#12 Luxury Hotel in Casablanca
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Le Royal Mansour Meridien 5*
Official Description (provided by the hotel):
Le Royal Mansour Méridien offers deluxe service and limitless possibilities for discovery, just a few minutes from the Corniche of Casablanca and the Hassan II mosque. The hotel features 182 sophisticated guestrooms including 23 suites, all known for their historical elegance and modern comfort. ... more   less 
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